Chevrolet HHR Complaints (2010)

516 consumer complaints on file.

#10583018April 16, 2014
STEERING
OUR 2010 HHR'S POWER STEERING WENT OUT WHILE MY WIFE WAS IN OUR NEIGHBORHOOD. SHE WAS ABLE TO GET THE CAR PARKED ON THE SIDE OF THE ROAD BUT THE STRENGTH NEEDED TO STEER THE CAR WAS GREATER THEN SHE FEELS SHE COULD SAFELY OPERATE THE VEHICLE. IF YOU RESTART THE CAR THE POWER STEERING WILL WORK AGAIN. SINCE THAT TIME THE POWER STEERING WILL RANDOMLY GO OUT AT LEAST EVERY OTHER DAY WHILE DRIVING AT HIGHWAY OR IN THE NEIGHBORHOOD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579496April 14, 2014
STEERING, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THIS IS ON OF REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. A CHIME SOUNDS, A MESSAGE APPEARS ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE RIGHT FRONT HUB WAS REPLACED. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ESCALATED TO A RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579498April 14, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, STEERING
FOR THE SECOND TIME IN A WEEK, THE VEHICLE IS BEING SERVICED BECAUSE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATED SEVERAL TIMES SINCE THE LAST SERVICE WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579499April 14, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SERVICE BRAKES
PLEASE INCLUDE REPAIRING THIS ISSUE IN THE RECALL OF 2010 HHR VEHICLES. THIS IS THE MOST RECENT OF MULTIPLE INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. AS A CHIME SOUNDS, AND A MESSAGE IS FLASHED ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. ON THIS OCCASION, THE SERVICER FOUND THE FEMALE CONNECTORS TO THE ABS SPEED SENSOR WERE NOT MAKING PROPER CONTACT. HE CRIMPED THE NEW ONES TIGHTLY WHEN INSTALLING THE REPLACEMENT ENDS. THE SERVICE ADVISOR ADMITTED THAT MY CAR IS NOT THE ONLY ONE WITH THIS ISSUE, HE HAD SEEN THIS PROBLEM REPEATEDLY. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579571April 14, 2014
STEERING, ELECTRICAL SYSTEM
AS I WAS DRIVING DOWN THE OFF RAMP OF THE FREEWAY THE FRONT OF MY CAR STARTED TO SHAKE AND RATTLE. A COUPLE MINUTES LATER AFTER TURNING A CORNER, ONLY GOING 30MI/HR, THE CARS POWER STEERING THEN TURNED OFF. EVERY TIME I TURN MY CAR ON AND TAKE A TRIP THE POWER STEERING GOES OFF AT LEAST TWICE. WHICH IS ABOUT 5-6 TIMES A DAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578857April 10, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
LOST POWER STEERING VERY HARD TO TURN STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579006April 10, 2014
ELECTRICAL SYSTEM, STEERING
YOU TELL ME THAT THERE ARE RECALLS ON MY 2010 CHEVY HHR AND WHEN I CALL THE CHEVY DEALER THAT I BOUGHT IT FROM ( DEERY BROTHER CHEVROLET) IN PLEASANTHILL IA. AND CHEVROLET MOTORS THEY TELL ME THERE ARE NO RECALLS ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577987April 7, 2014
STEERING
I PLACED A COMPLAINT HERE IN FEBRUARY REGARDING THE POWER STEERING MOTOR GOING OUT. I HAD THIS HAPPEN TO MY 2010 CHEVY HHR AND THE RECALL IS ONLY FOR THE VEHICLES MADE IN THE US NOT IN MEXICO LIKE MINE WAS. PLEASE HAVE GM LOOK INTO THIS. UNDER THE NHTSA CAMPAIGN NUMBER: 14V153000, IN THE LETTER SECTION 573.6 (C)(5) STATES EXACTLY WHAT HAPPENED TO MY VEHICLE. SOUNDS LIKE GM IS NOT OWNING UP TO ALL THE VEHICLES THEY INSTALLED CHEAP DEFECTIVE PARTS INTO. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577044April 3, 2014
UNKNOWN OR OTHER
HELLO, I WOULD LIKE TO REPORT THE INTOLERABLE ODOR COMING OUT OF THE AC VENT IN MY CAR, WHICH IS AFFECTING MY HEALTH (EG: THROAT INFECTION) AND WELL BEING. THE CAR HAS ~32000 MILES IN IT AND OUT OF WARRANTY BY ~10 MONTHS. I FOUND A TSB (#99-01-39-004C) ON THIS ISSUE. THE TSB ADVISORY STATES GM TO INSTALL AN AFTER BLOWER KIT IF THE CUSTOMERS COMPLAIN. THESE AFTER BLOWER KITS ARE INSTALLED IN SOME OF THE CARS AND NOT OTHERS DEPENDING ON THE LOCATION OF SALES. I BOUGHT THIS AS A NEW CAR AT CINCINNATI DURING 2010 AND MOVED TO CHARLOTTE DURING 2011 TIME FRAME. DURING MAR 2013, I STARTED NOTICING THE BAD ODOR, BUT I CONVINCED MYSELF THAT THIS WILL GO AWAY DURING SUMMER AND DIDN'T TAKE IT TO A DEALER AT THAT TIME. LATER, HOWEVER IT GOT WORSE AND I TOOK IT TO THE DEALER DURING DEC/2013. THE DEALER RECOMMENDED DEHUMIDIFYING THE EVAPORATOR CORE AND I WENT AHEAD DID IT. IT COST ME ~$110. IT SEEMED TO WORK FINE FOR A WEEK OR SO, BUT THE BAD ODOR RETURNED. I WAS GETTING SICK WITH THROAT INFECTION(S). ON FURTHER INVESTIGATION, I CAME TO KNOW ABOUT THIS TSB THAT I MENTIONED ABOVE. BUT THE DEALER DIDN'T DISCLOSE ABOUT THIS TSB TO ME IN FIRST PLACE, WHEN I TOOK THE CAR THERE DURING DEC/2013. I COMPLAINED ABOUT THIS TO GM AND MENTIONED THAT IT IS THEIR RESPONSIBILITY TO INSTALL THE MISSING AFTER BLOWER KIT. GM REPLIED TO ME SAYING THAT THEY CAN OFFER A COST ASSISTANCE PROGRAM TO INSTALL THIS MISSING KIT AND COVER 1/2 THE COSTS BECAUSE MY CAR IS OUT OF WARRANTY. TO ME, THIS IS A CLEAR DESIGN AND MANUFACTURING ISSUE. GM DIDN'T ADVISE ME (DURING PURCHASE OF THIS CAR) IF I MOVE OUT OF CINCINNATI AREA, I MAY NEED THIS AFTER BLOWER KIT TO AVOID MOLD AND MILDEW BUILD UP IN THE AC SYSTEM. PLEASE ADVISE AS I DON'T WANT TO PAY FOR EXPENSIVE FIX THAT IS NOT MY FAULT TO BEGIN WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576588April 2, 2014
ELECTRICAL SYSTEM:IGNITION
I COULD NOT TURN OFF THE IGNITION AFTER STARTING THE CAR. DEALER WHO REPLACED THE SWITCH TOLD ME THE "IGNITION HAD EXPLODED, THAT HAPPENS ALL THE TIME WITH THIS CAR." HE WOULD NOT SHOW ME THE UNIT HE HAD REMOVED, AND SAID "THEY HAVE TO SEND IT THE GM." IT WAS NOT A GM WARRANTY REPLACEMENT. I HAD TO PAY THE DEDUCTIBLE FOR THE AFTERMARKET SERVICE CONTRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576691April 2, 2014
STRUCTURE:BODY
I ATTEMPTED TO OPEN MY 2010 CHEVY HHR'S REAR PASSENGER DOOR. THE DOOR WOULD NOT OPEN. ALL OTHER DOORS ARE OPENING OK. THE REAR DRIVER'S SIDE PASSENGER DOOR WOULD NOT OPEN UNDER ANY CIRCUMSTANCES. THIS AN EXTREMELY DANGEROUS SITUATION. NOT BEING TO EXIT A VEHICLE UNDER EMERGENCY CIRCUMSTANCES CAN CAUSE SERIOUS INJURY OR DEATH. IT IS MY UNDERSTANDING THAT ALTHOUGH GM IS AWARE OF THIS PROBLEM THEY HAVE DONE NOTHING ABOUT IT. THE GM DEALER I BROUGHT THE VEHICLE TO TOLD ME IT WAS MY PROBLEM, NOT GM'S. I HAVE FACED MULTIPLE ISSUES WITH THIS VEHICLE; KEY STUCK IN IGNITION, POWER STEERING FAIL WHILE DRIVING, MULTIPLE SETS OF BRAKES BURNT OUT, INSIDE DRIVER'S DOOR HANDLE BREAKING OFF AND NOW THIS NEW ISSUE WITH THE DOOR. THE NHTSA REALLY NEEDS TO URGENTLY ADDRESS THE MULTIPLE PROBLEMS WITH THIS VEHICLE AND HOLD GM RESPONSIBLE FOR THEIR POOR ENGINEERING AND QUALITY CONTROL, BEFORE SOMEONE ELSE LOSES THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576107April 1, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, STEERING
SINCE PURCHASING THIS VEHICLE AS A RENTAL RETURN, THERE HAVE BEEN REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575790March 31, 2014
STEERING
THE POWER STEERING ASSIST WENT OUT ON MY HHR WHILE DRIVING DOWN THE ROAD. I HAVE SEEN HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS AND FEEL THAT IT SHOULD BE A FACTORY RECALL BECAUSE IT IS A SAFETY HAZARD. GM SHOULD APPRECIATE THEIR CUSTOMERS IF THEY WISH TO KEEP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575234March 27, 2014
STEERING, AIR BAGS
I OWN A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 75 MPH IN THE FAST LANE ON I-75N. THE POWER STEERING SENSOR LIGHT HAD ILLUMINATED AND THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL STIFF AND ALMOST IMPOSSIBLE TO MOVE. I WAS SOMEHOW ABLE TO SAFELY ACROSS 3 LANES TO OFF RAMP, LUCKILY IMMEDIATELY TO THE RIGHT WAS ABLE TO GLIDE INTO A PARKING LOT. PARKED THE VEHICLE AND TURNED IGNITION OFF, CHECKED ALL FLUIDS UNDER HOOD, READ MANUAL AND ADVISED TO TAKE KEYS OUT AND RESTART. SO I RESTARTED THE ENGINE AND THE VEHICLE OPERATED AS NORMAL, THE WARNING SIGNAL WAS GONE AND WHEEL WAS MOVING. I REPORTED THIS TO GM IMMEDIATELY AND HAVE TAKEN VEHICLE TO DEALERSHIP, WHERE THEY DO NOT SEEM TO BE ACTING AS IF THIS IS URGENT. THEY HAVE STALLED 2 DAYS NOW WITHOUT DIAGNOSING, THEY WILL NOT PROVIDE ME WITH A LOANER VEHICLE AND THEREFORE I HAVE NO CHOICE THEN TO CONTINUE TO DRIVE THE VEHICLE, KNOWING THE SEVERE THREAT IT HAS TO MYSELF AND OTHERS ON THE ROAD. THIS CAR IS A DEATH TRAP. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE. I TAKE IT IN FOR AN ISSUE ATLEAST EVERY OTHER MONTH. ALSO SINCE STEERING ISSUE HAVE HAD THE "AIR BAG SERVICE" LIGHT HAS COME ON SEVERAL TIMES. WILL HAVE DEALERSHIP CHECK THIS MALFUNCTION OUT TOO. I THINK THIS MEANS IF MY STEERING GOES OUT AND I CRASH, THEN I WILL NOT HAVE AN AIRBAG TO SAVE ME.. I CALL THIS CAR "CHRISTINE"!! I AM VERY UPSET THAT GM AND THE DEALERSHIP DO NOT HANDLE THIS MALFUNCTION MORE SERIOUSLY. DEATH TRAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574910March 26, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTED, THE POWER STEERING ASSIST RESUMED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR WAS DEFECTIVE. THE POWER STEERING MOTOR WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,557. UPDATED 05/06/14 MA UPDATED 05/09/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573428March 19, 2014
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS, SERVICE BRAKES
THE SRS LIGHT WAS RED AND STOOD LIT FOR ONE MONTH AND THEN IT WENT AWAY, I HAVE 3 CHILDREN UNDER 17 YEARS OF AGE AND THIS PROBLEM JUST WORRIES ME AND HAS ME WORRIED ABOUT THE SAFETY OF MY FAMILY WHILE IN THIS CAR. WE HAD THE IGNITION REPLACE BY THE DEALER ABOUT A YEAR AGO, BECAUSE MY WIFE COULD NOT TURN OFF THE CAR. NO OTHER PROBLEMS REPORTED BY MY WIFE. WE LOVE OUR HHR. GREAT FAMILY CAR. WE MIGHT NEED TO GO BIGGER SINCE OUR GROWING FAMILY. HOPE THIS PROBLEM OF SRS GETS FIXED OR DOES NOT BECOME A FUTURE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567720March 6, 2014
POWER TRAIN, STEERING
DRIVING DOWN THE ROAD, NO NOISE OR INDICATION OF A PROBLEM THEN POWER STEERING INDICATOR CAME ON. NO POWER STEERING. PULLED OVER, TURNED OFF THE CAR AND CHECKED UNDER THE HOOD. EVERYTHING WAS INTACT. GOT BACK IN, STEERING WAS WORKING AGAIN. MAYBE 2 MINUTES DOWN THE ROAD AND GOT THE POWER STEERING WARNING AGAIN. POWER STEERING WAS GONE AGAIN. 4 YEAR OLD CAR SHOULD NOT HAVE THIS ISSUE-WOULD LIKE TO SEE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566550February 28, 2014
STEERING
I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE POWER STEERING LIGHT CAME ON. I WENT TO PULL INTO A PARKING LOT AND THE CAR HIT A CURB BECAUSE THE POWER STEERING SHUT OFF. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE POWER STEERING WORKED AGAIN. STARTED DRIVING HOME AND WITH IN 5 MILES IT HAPPENED AGAIN. DROVE IT DIRECT TO THE MECHANIC. THEY SAID IT WAS THE POWER STEERING MOTOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10565913February 26, 2014
STEERING
POWER STEERING CONSTANTLY GOES OFF WITHOUT WARNING. RESETS AFTER TURNING CAR OFF BUT GOES OUT AFTER A FEW MINUTES. CONTACTED CHEVROLET FOR INFORMATION ON RECALL SINCE THERE ARE HUNDREDS OF COMPLAINTS ABOUT IT. THEY SAID THERE ISN'T ANY AVAILABLE. COBALT HAD RECALLS FOR THE SAME ISSUE AND HHR HAVE THE SAME POWER STEERING MOTOR. THIS IS VERY DANGEROUS AND GM NEEDS TO DO SOMETHING ABOUT IT BEFORE PEOPLE GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565981February 26, 2014
ELECTRICAL SYSTEM
TL - THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE AT A TRAFFIC LIGHT, SHE ACCIDENTALLY BRUSHED THE KEY AGAINST HER LEG CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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