Chevrolet HHR Complaints (2010)

516 consumer complaints on file.

#10596467June 5, 2014
STEERING
ON 03/30/2014 THE POWER STEERING LIGHT WENT ON MY HHR PANEL AND THE POWER STEERING WENT OUT. AT THAT TIME I COULD POWER OFF THE CAR AND THE POWER STEERING WOULD WORK FOR ONE TO TWO DAYS. WITHIN A WEEK OF THIS, THE POWER STEERING WOULD GO OUT EACH TIME THE CAR WAS STARTED AND DRIVEN WITHIN 5 MINUTES OR LESS. IT OCCURS IF YOU ARE DRIVING AT 5 MPH TO 65 MPH AND IF THE CAR IS COLD OR HOT. THIS IS BECOMING MORE OF A SAFETY ISSUE AS IT REQUIRES EXTRA STRENGTH TO MANEUVER THE CAR SINCE NO POWER STEERING IS AVAILABLE. AT THIS TIME CHEVROLET HAS ANNOUNCED A RECALL ON 03/31 FOR THE 2010 HHR BUT NOTHING HAS SHOWN UP WHEN I PUT MY VIN NUMBER ON THEIR WEBSITE. I AM CONCERNED ABOUT NOT HAVING POWER STEERING BUT WE NEED THE CAR FOR TRANSPORTATION. TODAY IS JUNE 5 AND THIS ISSUE OCCURS EVERY DAY AND NO RECALL NOTICE HAS HAPPENED WITH MY VIN. THE MILEAGE WAS ADJUSTED FROM THE ORIGINAL COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596483June 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595983June 4, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT RESTARTED THE VEHICLE AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,409.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596020June 4, 2014
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH. THE AIR BAGS DID NOT DEPLOY. THE APPROXIMATE SPEED AT THE TIME OF FAILURE WAS 40 MPH. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THEY WERE NOT AT FAULT, AND NO SOLUTION WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10595858June 3, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
DRIVING STRAIGHT AHEAD ON DRY ASPHALT STREET AT ABOUT 28 MPH. THE BRAKES BEGAN APPLYING THEMSELVES VERY HARD OVER AND OVER AND OVER. MADE CAR BUCK AND NEARLY STOPPED ME DEAD IN TRAFFIC. DASHBOARD MESSAGE CENTER SAID "ESC ACTIVE". IT WAS THE ELECTRONIC STABILITY CONTROL ACTIVATING ITSELF FOR NO REASON AT ALL. I FORTUNATELY KNOW WHERE THE ESC OFF SWITCH IS, PRESSED AND HELD IT IN UNTIL "ESC OFF" CAME UP ON THE MESSAGE CENTER. THIS HALTED THE ROGUE BRAKING. IF I HAD BEEN ON THE FREEWAY, A TOTAL LOSS OF WOULD SEEM LIKELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595878June 3, 2014
STEERING
WHILE DRIVING AT ANY SPEED AT ALL THERE WOULD BE A CHIME AND A MESSAGE ON THE DASH THEN MY POWER STEERING WOULD BE TOTALLY GONE, YOU HAVE ABOUT A 4 SECOND WARNING WHEN THIS HAPPENS. I TOOK THE VEHICLE AND HAD IT REPAIRED, IT WAS THE POWER STEERING MOTOR. I CONTACTED CHEVROLET DIRECTLY AFTER HAVING IT REPAIRED COMPLAINING THAT THIS VERY PROBLEM HAD BEEN RECALLED IN CANADA BUT NOT THE US. I WAS TOLD TO KEEP THE REPAIR RECEIPT (WHICH I DID) IN CASE THERE WAS A LATER RECALL. SO WHEN THE RECALL HAPPENED IN THE US MY VEHICLE WASN'T INCLUDED. IT WAS CLEARLY A FAULTY POWER STEERING MOTOR YET NO RECALL ON MY VEHICLE. I BELIEVE THERE ARE MORE OUT THERE THAT GM ISN'T RECALLING. IF MINE DONE IT THEN THERE ARE MORE OUT ON THE ROAD THAT THIS HAS EITHER HAPPENED TO ALREADY OR IT WILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595582June 2, 2014
STEERING
AS I WAS DRIVING, THE POWER STEERING LIGHT CAME ON AND THE POWER STEERING WENT OUT. THE NEXT DAY, I TOOK IT TO A REPAIR SHOP. THE PROBLEM HAD DISAPPEARED. SEVERAL WEEKS LATER, THE PROBLEM RECURRED. I WAS ADVISED TO TAKE IT TO A GMC DEALERSHIP. THE DEALERSHIP REPLACED THE ELECTRONIC MOTOR ASSIST MOTOR (RECALLED ON OTHER VIN NUMBERS). AND THEY CHARGED ME A HEFTY FEE FOR THE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595629June 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THERE HAD BEEN NUMEROUS ATTEMPTS TO SCHEDULE A RECALL REPAIR FOUR DIFFERENT AUTHORIZED DEALERS, BUT TO NO AVAIL DUE TO A LACK OF PART AVAILABILITY. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT COULD EXPECT TO RECEIVE THE RECALL REPAIRS. THE CONTACT BELIEVED THAT THE RECALL REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595639June 2, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT HAD SUDDENLY ILLUMINATED BEFORE THE POWER STEERING MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594136May 26, 2014
STEERING
AS I WAS DRIVING DOWN THE STREET MY POWER STEERING SIGN CAME ON AND I HAD DIFFICULTY STEERING. AFTER PARKING AND LETTING MY CAR SIT WHEN I STARTED IT AGAIN I WAS ABLE TO DRIVE FOR SEVERAL MILES BEFORE THE POWER STEERING SIGN CAME ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593378May 22, 2014
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT WILL COME ON AND SAY SERVICE AIR BAGS. IT COMES AND GOES AND CAN BE RESET MANUALLY. HAD IT SERVICED AND IT HAD A BAD CONNECTOR. THE DEALERSHIP RE PINED THE CONNECTOR FOR $155.00 LABOR I FELT RIPPED OFF. SAFETY EQUIPMENT FALLS UNDER DIFFERENT CATEGORY THE RADIO NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593060May 21, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS WITH THE WINDOWS OPENED, THE VEHICLE VIBRATED CAUSING HIS EARS TO ACHE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 129,000.THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10592734May 20, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER INTERIOR DOOR HANDLES BROKE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 70,000. UPDATED 8/11/14*CN UPDATED 08/22/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592027May 16, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION FLUID WAS LEAKING DUE TO A FRACTURED TRANSMISSION COOLANT HOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,774.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587920May 12, 2014
AIR BAGS, STEERING
INTERMITTENT "SERVICE AIR BAGS". SERVICE LIGHT GOES ON AND OFF SOMETIMES IT WILL CHANGE MULTIPLE TIMES IN JUST A 20 MILE COMMUTE. SOMETIMES THE SERVICE LIGHT WILL NOT TURN ON/OFF FOR A MONTH. NO COMMON FACTOR FOUND. MY VIN IS NOT YET COVERED ON THE HHR RECALL LIST. INTERMITTENT "POWER STEERING" LOSS - SERVICE LIGHT TURNS ON AND OFF. IT CAN BE HOT, COLD, DRY, RAINING, DRIVING 30 MILES PER HOUR OR DRIVING 50 MILES PER HOUR. VERY DIFFICULT TO CONTROL VEHICLE. MY VIN IS NOT YET COVERED ON THE HHR RECALL LIST. A COUPLE OF TIMES MY CAR KEY GOT STUCK IN THE IGNITION. ONCE IT TOOK FIVE MINUTES TO TURN THE HHR OFF. THIS IS COVERED ON THE CURRENT HHR RECALL LIST. THERE CURRENTLY IS NO FIX FOR THE PROBLEM. IT COULD BE TWO MONTHS BEFORE IT CAN BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587583May 10, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH,I HAD A WARNING LIGHT AND THE DISPLAY READ SVC ESC. SHORTLY AFTER, THE POWER STEERING DISPLAY CAME ON IN THE VEHICLE. I THEN IMMEDIATELY LOST CONTROL OF VEHICLE. IT TOOK GREAT FORCE TO STEER THE VEHICLE OFF OF THE HIGHWAY TO A SAFE LOCATION. I THEN USED THE ONSTAR SERVICE, THEY RAN A QUICK DIAGNOSTIC - RESULT CAME BACK THAT THEY WERE UNABLE TO CONNECT TO THE POWER STEERING SYSTEM - THE POWER STEERING SYSTEM HAD LOST ELECTRICAL CONNECTION OR HAD FAILED COMPLETELY - THEY WERE UNABLE TO LET ME KNOW WITHOUT HAVING IT DIAGNOSED FURTHER AT A LOCAL CHEVY DEALERSHIP. THE VEHICLE WAS THEN TOWED TO THE LOCAL CHEVY DEALER. THEY RAN A DIAGNOSTIC AND FOUND THAT MY ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THEY ALSO EXPLAINED THAT OTHER MODELS OF THE HHR WERE RECALLED FOR THE SAME ISSUE THAT I EXPERIENCED, HOWEVER MY MODEL WAS CONSIDERED "SAFE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587135May 7, 2014
AIR BAGS
WHEN DRIVING AT ANY SPEED THE "SERVICE AIRBAG" WARNING COMES ON THEN GOES OFF AND COMES BACK ON RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586522May 5, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
MY VEHICLE IS ON GMS RECALL LIST BECAUSE OF AN IGNITION PROBLEM. I WAS DRIVING DOWN A SMALL HILL ON FRIDAY MAY 2, 2014, WHEN MY CAR SHUT OFF. I HAD NOTHING ON MY IGNITION KEY RING WHEN THIS HAPPENED AND HAD JUST MY KEY IN THE IGNITION WHEN THIS HAPPENED. I CALLED GM AND LET THEM KNOW WHAT HAD HAPPENED THEY OFFERED TO GIVE ME A RENTAL CAR THAT THEY WILL PAY FOR UNTIL MY CAR IS FIXED . MY CONCERN IS THAT THESE CARS SHOULD NOT BE ON THE ROAD BECAUSE THEY ARE A SAFETY HAZARD TO NOT ONLY THE PERSON DRIVING THESE CARS BUT ALSO TO THE PEOPLE ON THE ROAD WITH THEM, I KNOW GM IS DOING ALL THAT IT CAN TO FIX THE PROBLEM AND WONDER WHY THEY ARE BEING ALLOWED TO BE DRIVEN ON THE ROADS WHEN THEY ARE UNSAFE. I DO NOT FEEL COMFORTABLE DRIVING MY CAR BECAUSE OF THE RISK IT POSES NOT ONLY TO ME BUT TO OTHERS ON THE ROAD AND WILL BE GETTING A RENTAL . OH AND BY THE WAY WHEN MY CAR SHUT OFF, IT WAS ALL I COULD DO TO STEER IT AROUND THE CORNER BECAUSE OFF COURSE MY POWER STEERING WAS GONE MAKING IT DIFFICULT TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585049April 26, 2014
AIR BAGS
I WAS DRIVING MY HHR ABOUT 35 MILES AN HOUR. THE DASH DISPLAY SAID CHECK AIRBAG AND THE RED AIRBAG INDICATOR LIGHT CAME ON. IT STAYED ON FOR ABOUT 2 MINUTES. THE NEXT MORNING AFTER I STARTED THE HHR , THE AIRBAG DISPLAY AND THE RED INDICATOR LIGHT STAYED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584427April 23, 2014
STEERING
THE POWER STEERING KEEPS SHUTTING OFF? I WILL BE DRIVING WHEN I WILL HEAR THIS BRIEF CHIMING SOUND AND MY ODOMETER READOUT ON THE DASHBOARD IS REPLACED WITH A FLASHING "POWER STEERING" MESSAGE. SUDDENLY THE VEHICLE IS A BEAR TO STEER? IT ALMOST TAKES A MUSCLE MAN TO DRIVE THE VEHICLE AT THIS POINT. IT USED TO OCCUR ONLY ONCE IN A WHILE. NOW THE POWER STEERING IS CONSTANTLY OUT. I'M TAKING THIS CAR IN TO THE DEALER NOW... THE SERVICE REP STATED THAT IF MY ISSUE IS A "POWER STEERING MOTOR" REPLACEMENT THAT IT WILL COST ME $325.00 INCLUDING PARTS. HOWEVER IF THE COMPLETE "STEERING COLUMN" NEEDS REPLACEMENT, THE GUY LAUGHED AND STATED THAT I SHOULD CONSIDER TAKING A SECOND OUT ON MY HOME, THAT THIS WOULD BE PRICEY. AND THAT IF BOTH PARTS NEEDED TO BE REPLACED...? WELL... LET'S NOT GO THERE HE SAID... JUST BRING IT IN AND WE'LL RUN A SERIES OF COMPUTER DIAGNOSTICS ON IT. OH BOY... MY FIRST CHEVROLET... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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