Chevrolet HHR Complaints (2007)

726 consumer complaints on file.

#10616774July 28, 2014
STEERING
ON SUNDAY JULY 27 2014 ON A VERY CURVY ROAD, THE POWER STEERING QUIT WORKING., THERE WAS WARNING DONG, THEN A MESSAGE, "POWER STEERING" LUCKY WE WERE DRIVING SLOW. THERE ARE BIG DROP OFF ON THE ROAD. AT HOME I RESTARTED THE CAR. THE POWER STEERING WORKED. I CALL MY LOCAL CHEVY DEALER, HE COULDN'T FIND A RECALL FOR MY CAR. I LOOKED UP GM WEB SITE. IT STATED 2009 & 2010 WERE ON RECALL FOR THIS PROBLEM, " ALL OTHER 2006 THRU. 2008, NON TURBO MODELS NOT SUBJECT TO THIS RECALL WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR" I CONTACTED GM,THEY SAID IT WASN'T COVERED. THIS IS A SAFETY ISSUE. IT SHOULD BE COVERED BY GM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616775July 28, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616898July 28, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE POWER STEERING RETURNED TO NORMAL. THE FAILURE OCCURRED FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616906July 28, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE INTERIOR DOOR HANDLES BREAK EASILY THEY ARE MADE OF PLASTIC THE REPAIR FOR THIS IS OVER 400.00 AS THE WHOLE INTERIOR DOOR MUST BE REPLACED. THIS CAUSES AN ISSUE AS THE ONLY WAY TO OPEN THE DOOR FROM THE INSIDE IT TO ROLL THE WINDOW DOWN. IF THERE IS NO POWER YOU CANNOT OPEN THE WINDOW HENCE YOU ARE TRAPPED. I HAVE MAILED LETTERS TO THE COMPANY REQUESTING A RECALL. WITH NO SUCCESS. THIS IS DANGEROUS AND HAPPENS ON MOST HHRS I HAVE SEE. I ASK EVERY OWNER I SEE AND ITS A COMMON FLAW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616448July 26, 2014
POWER TRAIN, ELECTRICAL SYSTEM
THE GEAR GOES EASILY WITHOUT PRESSING BUTTON FROM REVERSE TO NEUTRAL OR DRIVE. AND THE REAR VIEW MIRROR LIGHT WON'T SHUT OFF BY PRESSING BUTTON. IT WORKED FINE BEFORE I TOOK IT FOR THE RECALL OF THE FAULTY IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616207July 25, 2014
STEERING, POWER TRAIN
AS I WAS HEADING OUT TO WORK MY CAR DINGED POWER STEERING ON THE DIC AND BECAME VERY HARD TO CONTROL AND THE PANEL SHUT DOWN. THE PAST WEEK THE CAR WILL SURGE IN AND OUT, AS IF IT'S RACING. THE CAR HAS LOST ALL POWER STEERING TO THE VEHICLE AND IS IN NEED OF REPLACEMENT, THIS IS JUST TWO WEEKS AFTER IT CAME OUT OF THE DEALERSHIP FOR THE RECALL FIX FOR THE IGNITION, I FIND IT VERY ODD I'VE HAD NO POWER STEERING ISSUES UNTIL THE IGNITION WAS REPLACED. THE DEALERSHIP IS AWARE. I ALSO CALLED GM WHO IS AWARE AND CANNOT DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616286July 25, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ELECTRONIC POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,969.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616383July 25, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING ASSIST FAILED AND CAUSED THE CONTACT TO BECOME INVOLVED IN A CRASH. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS NOT FILED. THE POWER STEERING WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING ASSIST HAD FAILED SEVERAL TIMES PRIOR TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10615983July 24, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE WAS FRACTURED. THE CONTACT STATED THE ONLY TO EXIT THE VEHICLE WAS TO PULL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO A DEALER AND THE WHOLE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000, AND THE CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615588July 23, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615033July 21, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610146July 13, 2014
STEERING
I WAS DRIVING ON A BACK ROAD WITH SHARP TURNS. MY CAR BINGED A SOUND, A POWER STEERING WARNING LIGHT CAME ON THE DASH. THAT INSTANT I HAD NO POWER STEERING GOING INTO A SHARP TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609558July 10, 2014
STEERING
I OWN A CHEVY HHR 2007, THE POWER STEERING LIGHT HAS BEEN ON EVERYTIME I USED THE CAR SINCE APRIL 2014. BECAUSE OF NOT BEING ABLE TO MAKE TURNS, I ALMOST CAUSED A CAR ACCIDENT IN HIGHWAY A MONTH AGO. SO, I JUST GOT OFF THE PHONE TALKING TO CHEVY CUSTOMER SERVICE, I WAS TOLD MY CHEVY HHR 2007 ISN'T QUALIFIED FOR LIFETIME WARRANTY OF POWER STEERING MOTOR REPLACEMENT, WHICH IS CONFLICTED WITH THE NEWS GM RELEASED ON MARCH 31ST, 2014. THE NEWS CAN BE FOUND AT HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML IT STATES ON THE NEWS THAT "IN ADDITION, 309,160 NON-TURBOCHARGED CHEVROLET HHRS FROM THE 2006-2008 MODEL YEARS (AND SEVERAL HUNDRED 2009 MODELS) AND 96,324 SATURN IONS FROM THE 2003 MODEL YEAR THAT ARE NOT SUBJECT TO THESE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR." FROM WHAT THEY SAID, MY CAR SHOULD BE INCLUDED. BUT I WAS TOLD BY THE AGENT THAT THE POLICY HASN'T BEEN ADDED TO THE SYSTEM YET, AND THEY HAVE NO IDEA WHEN WILL HAPPEN. WHICH MEANS, I, A CHEVY CONSUMER HAVE TO COVER THE COST OF REPLACEMENT OF POWER STEERING MOTOR. BECAUSE OF THE OLD POLICY, AND THERE IS NO GUARANTEE THAT MY CAR WILL BE INCLUDED IN THE NEW LIFETIME WARRANTY. I AS A DRIVER DO NOT FEEL SAFE TO DRIVE THE CAR BECAUSE OF THE STEERING MIGHT BE OUT OF THE CONTROL AGAIN, AND I DON'T FEEL LIKE GM IS BEING RESPONSIBLE FOR SAFETY OF THE DRIVER/CHEVY CAR OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609236July 9, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING INTERMITTENTLY FAILED WITHOUT WARNING. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 45,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608851July 8, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608604July 7, 2014
STEERING
I WAS TURNING MY CAR AROUND, AND AS I SHIFTED FROM REVERSE TO 1ST GEAR, THE POWER STEERING WENT OUT. THAT WAS ODD. TURNED CAR OFF AND BACK ON, POWER STEERING RETURNED. SINCE THEN THE POWER STEERING HAS CONTINUED TO GO OUT. AT THIS POINT, POWER STEERING GOES OUT EVERY SINGLE TIME I DRIVE MY CAR. MILEAGE AND SPEED DO NOT MATTER. HOW CAN THIS NOT BE A RECALL? I CANNOT AFFORD TO GET IT FIXED OR TO GET A NEW CAR. WHAT DO I DO? WILL THIS GET WORSE? ARE OTHER THINGS GOING TO GO WRONG NOW? I HAVE TO GO TO WORK AND I HAVE TO TAKE MY SON TO DAY CARE. HOW SAFE IS IT TO DRIVE THIS CAR? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606636June 28, 2014
STEERING
I JUST HAD MY RECALL FOR THE IGNITION SWITCH COMPLETED ON MY HHR AS OF 6/26/14. WHEN I PICKED UP MY CAR FROM THE DEALERSHIP, I DIDN'T EVEN MAKE IT OUT OF THE DEALERSHIP PARKING LOT AND MY POWER STEERING WAS OUT. I WAS TOLD BY THE GENTLEMAN THAT THE POWER STEERING MOTOR IS NOT A RECALL, AND I CAN EITHER CONTINUE TO DRIVE IT WITH NO POWER STEERING 99% OF THE TIME, OR I CAN PAY TO HAVE IT FIXED. IT MAY "POTENTIALLY" BE ANOTHER RECALL IN THE FUTURE, BUT IS NOT CONFIRMED YET. I HAVE READ NUMEROUS COMPLAINTS REGARDING THIS ISSUE, AND GM IS AWARE ENOUGH TO RECALL THIS POWER STEERING ISSUE A FEW YEARS BACK IN CANADA, BUT NOT HERE IN THE US. I HAVE CONTACTED CUSTOMER CARE. THEIR RESPONSE WAS THE SAME. I WOULD NEED TO PAY OUT OF POCKET. SOMEBODY NEEDS TO ADDRESS THIS ISSUE. THIS IS HUGE. YOU CAN'T EVEN DRIVE 5 FT AND IT IS OUT. I SURELY HOPE I AM NOT INVOLVED IN AN ACCIDENT AS I HAVE A 9 YR OLD SON. I AM DISAPPOINTED THAT GM IS FAILING TO RECOGNIZE THIS ISSUE. I HAVE READ SO MANY COMPLAINTS ABOUT IT THAT IT IS SICKENING AND SAD THAT THEIR REFUSAL AND LACK OF EMPATHY FOR THESE OWNERS DISGUSTS ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606401June 27, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606508June 27, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E021000 (AFTERMARKET REPLACEMENT IGNITION SWITCHES). THE CONTACT RECEIVED THE RECALL REPAIR AND THE FAILURE RECURRED. THE AUTHORIZED DEALER PROVIDED A NEW KEY AND THE CONTACT ATTEMPTED TO PARK THE VEHICLE AND WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION. THE AUTHORIZED DEALER DIAGNOSED THAT THE AUTOMATIC TRANSMISSION CONTROL SHIFTER WAS BINDING AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THERE WAS NO PROBLEM WITH THE IGNITION BEFORE THE RECALL AND THE CONTACT WAS INFORMED THAT THIS REPAIR WAS REQUIRED AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 09/05/14*LJ UPDATED 09/11/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606108June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, A CHIME SOUNDED INSIDE OF THE VEHICLE AND THERE WAS A LOSS OF POWER STEERING WITH WARNING. THE STEERING WHEEL WAS DIFFICULT TO TURN EVEN WITH FORCE BEING APPLIED. WHENEVER THE ENGINE WAS SHUT OFF THE STEERING RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED BECAUSE THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,546.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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