Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10584990April 25, 2014
STEERING
POWER STEERING QUIT WORKING. RESTARTED VEHICLE AND POWER STEERING RESUMED WORKING. OVER NEXT TWO WEEKS INTERMITTENT LOSS OF POWER STEERING BECAME MORE FREQUENT. A RECALL ISSUED FOR THIS EXACT PROBLEM ON THIS MAKE AND MODEL DOES NOT INCLUDE MY VIN NUMBER. THEREFORE CHEVROLET WILL NOT ACKNOWLEDGE THE PROBLEM WITH THIS VEHICLE FOR REPAIR AT THEIR EXPENSE. THE SYMPTOMS ARE THE SAME AS IN NHTSA COMPLAINT NUMBER 14V153000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584145April 22, 2014
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME HARD TO TURN. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO A DEALER BUT HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584163April 22, 2014
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES SIZE P215/55 R16. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER REAR TIRE BLEW OUT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO OVER INFLATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGES, VIN AND DOT NUMBER WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584285April 22, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, STEERING
THE ESC LIGHT CAE ON AND IT BECAME DIFFICULT TO STEER, TURN, AND JERKING WHEN I APPLY THE BRAKES. I'VE TAKEN MY HHR TO THE DEALERSHIP ON 3 AND 4 OF APRIL 2014 FOR SOFTWARE UPDATE. BACK TO DEALERSHIP ON 7,8,9, FOR COMPUTER, HOWEVER THERE WAS NO ADDITIONAL CHARGE. 17 APRIL SAME ISSUES AS THE 3 RD. 21 ST TO TWEAK THE ESC PROBLEMS. I HAVE SPOKE WITH [XXX] THE SERVICE MANAGER AT RINKE CHEVROLET 586 754 7000. I HAVE LEFT SEVERAL MESSAGES FOR ED RINKE THE DEALERSHIP OWNER. I NEED MY VEHICLE TO BE SAFE! CAN YOU PLEASE ASSIST ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583387April 17, 2014
STEERING
POWER STEERING IS INTERMITENTLY GOING OUT. I CAN TURN THE CAR OFF AND ON AGAIN AND IT WORKS FOR A WHILE THEN GIVES OUT AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579495April 13, 2014
SERVICE BRAKES, AIR BAGS, ELECTRICAL SYSTEM
MY AIR BAG SERVICE INDICATOR LIGHT TURNS ON INTERMITTENTLY. AT LEAST 5 TIMES IN THE PAST YEAR, NO ACCIDENTS, NO PROBLEM SEEN WITH AIR BAGS BY SERVICE DEPT AT DEALER. ???? .THE SAFETY LOCK ON THE DRIVERS SIDE CONTROLS FOR ALL PASSENGER WINDOWS DOES NOT LOCK THE WINDOW OPERATION. BRAKING SYSTEM PROBLEM IN THE PAST 6 MONTHS. IVE RETURNED TO THE MECHANIC 4 TIMES HAD MY BRAKE PADS CHANGED, ROTORS TURNED, ROTORS RESURFACED , ONLY TO HAVE THE SAME PROBLEM.....STEERING WHEEL SHUDDERING BAD WHEN APPLYING THE BRAKE. THE ROTORS OVERHEAT AND WARP, BUT I WILL DRIVE ONLY 2 BLOCKS AND IT HAPPENS. DON'T THINK THAT IS ENOUGH TO OVERHEAT THE ROTORS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578959April 10, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THE TOP SURFACE EDGE OF THE ENTIRE FRONT WINDSHIELD EXHIBITED NUMEROUS AIR BUBBLES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE DEFECT WAS NOT COVERED UNDER THE EXTENDED SERVICE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED IF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578550April 9, 2014
AIR BAGS
THE "SERVICE AIR BAGS" LIGHT COMES ON INTERMITTENTLY WHILE DRIVING. AIR BAGS ARE DISABLED. SEEMS TO BE A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578262April 8, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, SEAT BELTS
MY CAR STARTED WITH THE IGNITION SWITCH BACK IN OCTOBER WITH THE KEY NOT SHUTTING OFF THE CAR AND HAVING TO DISCONNECT THE BATTERY TO SHUT IT OFF, TOOK IT INTO THE DEALER AND THEY FIXED IT, BUT NOW THINGS ARE GETTING SCARY. EVERY OTHER DAY MY CAR IS TELLING ME THAT THE ABS SYSTEMS NEEDS FIXED AND THAT THE TRACTION CONTROL NEEDS SERVICED. THE BREAKS WERE REPLACED IN DECEMBER OF 2013 AND WE WERE TOLD THAT THERE IS NOTHING ELSE WRONG WITH THE CAR AND NOW THIS.. TOOK IT BACK TO THE DEALER AND THEY INFORMED US THAT THERE IS NOTHING WRONG WITH IT, BUT THE LIGHTS COME ON AND GO OFF FOR NO REASON.. THE PASSENGER SEAT BELT LOCKS ALL THE TIME AND EVEN AFTER YOU UNLATCH IT, IT STAYS LOCKED FOR SOME TIME. I AM SO FRUSTRATED OVER THIS ISSUE AND CAN'T GET ANY ANSWERS ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577973April 7, 2014
AIR BAGS
I WAS LEAVING WORK AND MY SPEED WAS 30 MPH OR LESS WHEN DINGING SOUND CAME ON AND SCREEN SHOWED SERVICE AIR BAGS. I HAD NO IDEA WHAT THAT MEANT. I DON'T KNOW IF THE VEHICLE IS SAFE TO DRIVE OR NOT!!! IT STAYS ON AWHILE THEN GOES OFF, BUT ALWAYS COMES BACK ON. I SEE WHERE THIS IS AN ONGOING PROBLEM THAT LOTS OF PEOPLE ARE HAVING IS THERE NO WAY TO GET CHEVROLET TO FIX THIS PROBLEM?? IT'S OBVIOUS THAT IT'S THEIR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577763April 6, 2014
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG NEEDS SERVICE WARNING LIGHT CAME ON INTERMITTENTLY OVER SEVERAL MONTHS! SCAN DIAGNOSED A PROBLEM WITH A CONNECTOR (PART# 013580234) WAS DEFECTIVE. COST TO REPAIR $231.01 06/14/2013 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577607April 5, 2014
AIR BAGS
AIRBAG LIGHT WENT ON IN DASH TOOK TO DEALER REPAIRED UNDER BUMPER TO BUMPER AROUND 16,000 MILES MORE LIGHT WENT ON AGAIN WILL INTERMITTENTLY GO ON AND OFF. OCCUPANT SEAT SENSOR IS ALSO TURNING ON AIRBAG AT 10 POUNDS INSTEAD OF OVER 35. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577441April 4, 2014
SUSPENSION
IN LESS THEN 49000 MILES STRUTS HAD TO BE REPLACED TWO TIME NOW IN 8000 MILES FRONT END IS SHAKING AGAIN HHR WAS BEEN FIXED MORE TIME THEN USED CAR WAS PART OF BUSINESS I LOST MONEY WITH HHR NOT RUNNING TOOK HHR TO DEALER SHARPNACK AFTER A SHORT TIME TO TRADE IN AFTER THEY FIXED IT TIME AND TIME AGAIN WAS TOLD THEY WOULD GIVE ME 6000 AFTER I GAVE THEM 12000 IT WAS LESS THEN 3 MONTHS THE LOCKING OF STEERING WHEEL HAS HAPPENED TWO TIMES THE FIRST TIME WAS FIXED TWO DAYS LATER DID IT AGAIN I CALLED GM THEY TOLD ME TO TAKE AND HAVE IT FIXED AGAIN AND THEY WOULD MAKE IT ARE THEY DID NOTHING THE DEALER DID NOTHING NOW BANK WANTS HHR BACK OR 14000 AND THE HHR IS INSPRINGFIELD MIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577482April 4, 2014
ENGINE
2009 CHEVY HHR HAS 50,000 MILES ON IT AND I HAVE NOTICED THAT THE TEMPERATURE RUNS VERY HOT WITH NO EXPLANATION. FLUIDS FULL, CLEAN AND REGULARLY SERVICED. THE COOLING FAN KICKS ON WHEN SITTING IDLE FOR ANY SMALL PERIOD OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577264April 3, 2014
STEERING
THE POWER STEERING MALFUNCTIONED ON MY CHEVY HHR ON 3/19/2014 FOR THE FIRST TIME. IT HAS HAPPENED SEVERAL TIMES SINCE THEN, TODAY--4/3/2014 BEING THE MOST RECENT. EVERY TIME THE WARNING LIGHTS START FLASHING BECAUSE MY POWER STEERING HAS GONE OUT. THE FIRST TIME I WAS DOING 50 MPH WHILE PASSING A STATE TROOPER. BECAUSE OF THE MALFUNCTION I WAS UNABLE TO FULLY MOVE OVER A LANE AND WAS TICKETED. WHEN I EXPLAINED THE FACT THAT I WAS CONFUSED BECAUSE I DID NOT KNOW WHAT WAS GOING ON WITH THE CAR AND WAS NOT ABLE TO MOVE OVER PROPERLY THE STATE TROOPER DID NOT BELIEVE ME AND ISSUED ME A $435 TICKET! IT WAS 2 WEEKS AFTER THAT INCIDENT THAT THE CAR WAS RECALLED FOR A FAULTY POWER STEERING MOTOR. NO KIDDING. THAT TICKET IS NOT FAIR TO ME AND THE ENTIRE SITUATION IS DANGEROUS. WHEN THE POWER STEERING GOES OUT I HAVE LITTLE CONTROL OVER THE CAR. WHEN I SHUT THE CAR OFF AND RESTART IT THE POWER STEERING IS AGAIN OKAY--AT LEAST UNTIL THE NEXT TIME IT GOES OUT AND TRIES TO KILL MY FAMILY. I HAVE REPEATEDLY CONTACTED MY LOCAL CHEVY DEALER--AS I READ ONLINE I COULD GET A LOANER CAR UNTIL MINE WAS FIXED FOR THE RECALL, AND MY CALLS ARE NOT BEING RETURNED. MEANWHILE ME AND MY CHILDREN'S LIVES ARE IN DANGER. THIS IS NOT OKAY. I HAVE NO OTHER CAR TO DRIVE. I SPENT A LOT OF MONEY ON THIS VEHICLE. CHEVY SHOULD GIVE ME A LOANER CAR WHILE I WAIT FOR REPAIR--OUR LIVES ARE IN DANGER. ALSO, I HAVE A TICKET THAT I HAVE TO GO TO COURT FOR. CHEVY SHOULD BE ASHAMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576773April 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576433April 1, 2014
ELECTRICAL SYSTEM:IGNITION
I WAS DRIVING THE VEHICLE- 2009 CHEVROLET HHR AND I ATTEMPTED TO PARK IN AN AUTO DEALER PARKING LOT WHEN I WAS UNABLE TO TURN THE VEHICLE OFF! I COULD NOT TURN THE KEY AND I COULD NOT GET THE KEY OUT OF THE IGNITION SWITCH SO THE VEHICLE JUST CONTINUED RUNNING. I DROVE HOME AND REMOVED THE MAIN FUSE WHICH RESULTED IN THE VEHICLE SHUTTING DOWN.I HAD TO HAVE THE VEHICLE TOWED TO A CHEVROLET DEALER WHERE THE SWITCH AND KEY WERE REPLACED AT AN EXPENSE OF ALMOST THREE HUNDRED DOLLARS. PRIOR TO THAT PROBLEM AND EVEN NOW SINCE THE REPAIRS WERE MADE I HAVE TO MANIPULATE THE KEY TO START THE VEHICLE. I CERTAINLY HOPE GM WILL HONOR THIS SITUATION AS I HAD PREVIOUS NIGHTMARISH EXPERIENCE WITH THEM WHEN I OWNED A 1999 MALIBU (REMEMBER THE DEXCOOL CRISIS) AND AFTER SPENDING A CONSIDERABLE AMOUNT OF MONEY(OVER $2,000) IN ENGINE/INTAKE/WATER PUMP.THERMOSTAT REPAIRS THE CLASS ACTION RESULTED IN MY GETTING A CHECK FOR $21.00(THAT'S TWENTY ONE). IF THIS SITUATION IS RESOLVED I WOULD SIMPLY LOOK FORWARD TO BEING REIMBURSED FOR THE $291.00 I JUST SPENT AND HAVING THE IGNITION SYSTEM CHECKED THOROUGHLY FOR DEFECTS AND/OR POTENTIAL DANGER. IT IS SO SHAMEFUL THAT THESE AUTO MAKERS AND DEALERS ARE SO[XXX] DISHONEST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576103April 1, 2014
STEERING, AIR BAGS, ELECTRICAL SYSTEM
TAKEN THE CAR TO DEALER MULTIPLE TIMES, FOR POWER STEERING FAILURE AS WELL AS THE CAR STALLING.. WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT THE CAR... WAS SIDE SWIPED ON ROAD ON 03/14/2014... CAR BARELY TAPPED US AND WE LOST CONTROL OF THE CAR DUE TO POWER STEERING ISSUE... RAN INTO THE GUARDRAIL.. CAR WAS TOTALED WHILE THE OTHER CAR (A 2005 TOYOTA PRIUS) DROVE HOME... DRIVER HAD HEAD INJURIES WHILE PASSENGER HAD CONTUSIONS TO HIS RIGHT HAND FROM AIRBAGS. THIS CAR IS A DEATH TRAP WAITING TO HAPPEN.. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10575799March 31, 2014
POWER TRAIN
TL* THE CONTACT OWNS 2009 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO SPUTTER WITHOUT WARNING. THE FAILURE OCCURRED CONTINUOUSLY OVER A TWO YEAR PERIOD. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575723March 30, 2014
STEERING
WHILE DRIVING ALONG AND TRYING TO MERGE ONTO A PARKWAY ENTRANCE I HEARD A WARNING TONE AND MY DRIVER INFORMATION CENTER POWER STEERING. I THEN REALIZED I HAD NO POWER STEERING. FORTUNATELY FOR MYSELF IT WAS AS IF I WERE DRIVING A CAR WITH MANUAL STEERING & WAS NOT A REAL ISSUE FOR MYSELF. WHAT IF IT WERE A SMALL WOMEN WITH CHILDREN IN THE CAR. MAYBE SHE WOULD NOT HAVE THE STRENGTH OR REACTION TO A SITUATION LIKE THAT. THIS PROBLEM STARTED WITH THE CHEVY COBALT. THE HHR IS BUILT ON THE SAME PLATFORM. EARLIER MODELS OF THE COBALT WERE RECALLED BUT THE HHR WAS NOT!!! I WROTE TO YOU PEOPLE LAST YEAR ABOUT THIS PROBLEM. THERE ARE PLENTY OF WEBSITES ADDRESSING THIS ISSUE. ALL YOU HAVE TO DO IS GOOGLE CHEVROLET HHR POWER STEERING PROBLEMS. AS AN AUTOMOTIVE TECHNICIAN I REPLACED THE ELECTRIC POWER STEERING MYSELF. G.M. TOLD ME IT WAS NO LONGER UNDER WARRANTY.MY IGNITION TUMBLER ALSO LOCKED UP ON MY VEHICLE. FORTUNATELY IT WOULD NOT ALLOW ME TO TURN THE VEHICLE OFF. I WAS ABLE TO SHUT DOWN THE VEHICLE AND HAD IT TOWED BACK TO THE DEALER AND THEY COVERED THAT UNDER WARRANTY. I APPLAUD YOU FOR GOING AFTER THE IGNITION SWITCHES BUT THAT IS ONLY PART OF THE STORY. HOW ARE THEY ALLOWED TO PLAY WITH PEOPLES LIVES LETTING THEM DRIVE WITH DEFECTIVE POWER STEERING. THE ATTORNEY GENERAL NEEDS TO PURSUE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet HHR