Chevrolet Express Complaints (1996)

19 consumer complaints on file.

#10545125September 24, 2013
SERVICE BRAKES
I WAS BRAKING WHILE EXITING THE FREEWAY AND LOST THE REAR BRAKES. AFTER AN INSPECTION, I FOUND THE BRAKE LINE BROKE ABOUT MIDWAY THROUGH THE CHASSE. I ALSO FOUND THAT THE BRAKE LINES WOULD CRACK WHERE EVER YOU BENT THEM. I HAD TO HAVE ALL THE BRAKE SYSTEM REPLACED BECAUSE OF CORROSION AT A COST OF $2143.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502420March 11, 2013
SERVICE BRAKES
WIFE COMPLAINED OF PULSATING BRAKE PEDAL, TOOK VEHICLE FOR A SHORT TEST DRIVE, ON THE WAY BACK WHILE TRAVELING IN A STRAIGHT LINE AT APPROX. 30 MPH MADE A STOP APPLYING MODERATE PEDAL PRESSURE, BRAKE PEDAL WENT TO FLOOR. CAREFULLY DROVE THE REMAINING 1/8TH MILE HOME AND CRAWLED UNDERNEATH VAN. BRAKE LINES A MASS OF RUST, LINE THAT RUNS BACK ALONG LEFT SIDE RAIL FROM WHAT LOOKS LIKE AN ABS UNIT BURST UPON PEDAL APPLICATION AND WAS DRIPPING BRAKE FLUID, MASTER CYLINDER WAS ALMOST EMPTY UPON INSPECTION. THE MOST UNSAFE AND UNRELIABLE VEHICLE I HAVE EVER OWNED. AT 40,000 MILES A REAR LINE FROM THE PROPORTIONING VALVE ALSO RUSTED THROUGH BUT AT LEAST DID NOT BURST SUDDENLY, STARTED DRIPPING. IT AND THE 2 REAR WHEEL CYLINDERS WHICH WERE ALSO A MASS OF RUST NEEDED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260735March 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS AND I RESEARCHED THE INTERNET AND THE 4L60E TRANSMISSION HAS A PROBLEM WHERE A WELD INSIDE THE TRANSMISSION GOES BAD AND MAKES THE TRANSMISSION FAIL. VAN WAS TAKEN TO A REPAIR SHOP AND REBUILT A FEW TIMES THE MECHANIC SAYS A NEW GM TRANSMISSION MUST BE PURCHASED AT $1,600 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224313April 12, 2008
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
96 CHEVY EXPRESS VAN, FAILED SIDE CARGO DOOR HINGES. THESE HINGES, PINS AND BUSHINGS, FAIL, SEIZE UP, AND THE SIDE CARGO DOORS ARE UNABLE TO BE OPENED. THIS MAKES IT UNSAFE FOR EXIT FROM THE VEHICLE FOR ANY PERSONS SITTING IN THE BACK OR REAR SEATS. GM KNOWS OF THIS PROBLEM. THERE ARE 4 SERVICE BULLETINS FOR THIS PROBLEM. DATED- SEPT. 24, 2001, MAY 01, 2002, JUNE 1, 2003, AND OCT 1, 2006... THE COST TO REPAIR THESE DOOR HINGES IS OUTRAGEOUS.. THEY ARE GM ONLY PARTS, AND TO REPLACE ALL 8 HINGES (THERE ARE 2 HINGES, BODY & DOOR, THAT MAKE UP 1 FULL HINGE. SO A TOTAL OF 8 ARE NEEDED TO REPLACE ALL) COST MINIMUM 115.00 A PIECE (SOME ARE MORE). THEN YOU ALSO HAVE TO REPLACE THE PINS AND BUSHINGS TO MAKE THE HINGES MOVE PROPERLY. THESE ARE 83.00 FOR JUST 2 PINS. SO TO DO ALL 4 HINGES YOU NEED 2 SETS. FOR A TOTAL TO COMPLETELY REPLACE ALL HINGES W/PINS AND BUSHINGS-- 1,036.00 JUST TO USE 2 DOORS ON YOUR VEHICLE. AND THAT ISN'T LABOR.. THIS IS OUTRAGEOUS.!!!!!!! THEY KNOW THIS IS A PROBLEM, AND THEY ARE KEEPING THE REPLACEMENTS TO THEMSELVES... MEANWHILE, I HAVE 2 DOORS ON MY VAN, THAT WON'T OPEN, SO IF I DO GET INTO AN ACCIDENT, MY CHILDREN WON'T BE ABLE TO GET OUT OF THE VEHICLE. THANKS GM.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003069January 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
WE WERE ON OUR WAY TO FLORIDA WHEN WE STARTED SMELLING SOMETHING. WE PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION. WE OPENED THE HOOD AT THAT TIME NOTICED FLAMES COMING FROM UNDER NEATH THE DRIVERS SIDE. WE BARELY HAD ENOUGH TIME TO GET OUT BEFORE IT WAS TOTALLY ENGULFED WITH FLAMES. AT THE TIME WE WERE TOWING AN ENCLOSED TRAILER WITH A 2003 HONDA GOLDWING. NOTHING PRIOR TO THIS INCIDENCE GAVE US ANY CLUE THAT THE VAN WAS ON FIRE. WE LOST ALL OUR POSSESSIONS IN THE VAN AND TRAILER. IT WAS ALL 100% DESTROYED. UNKNOWN CAUSE. WE HAD NOTICED THAT WE WERE USING MORE FUEL. AND WHEN WE PULLED THE VAN OVER TO THE SIDE OF THE ROAD WE NOTICED TRANSMISSION FLUID ON THE GROUND FROM WHERE WE PULLED OVER UNTIL WE GOT STOPPED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8017146August 26, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
AFTER APPOINTMENT WAS MADE, AND UPON ARRIVAL, DEALERSHIP REFUSED TO DO RECALL OOV110000 REPAIRS.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752336September 18, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE STEEL CABLE SYSTEM SECURING THE SPARE TIRE RUSTED THROUGHAND SEVERED RELEASING THE SPARE TIRE TO FALL FREELY FROM UNDER THE VAN TO THE ROAD BELOW. AT THE SLOW SPEED I WAS TRAVELING I INCURRED NO LOSS OF CONTROL OR DANGER TO OTHER MOTORISTS, HOWEVER IF I WAS TRAVELING AT HIGHWAY SPEEDS THIS FAILURE WOULD HAVE RESULTED IN A 65MPH MISSLE GOING DOWN THE ROAD. CALLS TO THE MANUFACTURER RESULTED IN NO ACTION. I AM IN POSSESSION OF ALL FAILED PARTS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006484September 5, 2001
ELECTRICAL SYSTEM
THE HORN RELAY WAS SMOKING AND MELTED THE RELAY PANEL IT WAS MOUNTED TO. MORA FIRE DEPARTMENT WAS CALLED. THEY DISCONNECTED THE BATTERY. THE RELAY AND FUSE HAVE BEEN REMOVED AS A TEMPORARY FIX UNTIL A DEALER CAN INSTALL A NEW RELAY PANEL AND FIND THE PROBLEM. THIS GAVE NO WARNING SIGNS. THE VAN HAD BEEN TURNED OFF SINCE 12:20 PM. THE HORN WAS SILENT AT 2:00 PM WHEN MY WIFE BROUGHT SOMETHING IN FROM THE REAR COMPARTMENT OF THE VAN. AT AROUND 3:10 PM MY WIFE NOTICED THE HORN SOUNDING AND WENT TO CHECK IT OUT. SHE NOTICED SMOKE FROM DRIVER'S SIDE COMING OUT FROM UNDER THE HOOD. SHE OPENED THE HOOD AND NOTICED THE BATTERY WAS ALSO STARTING TO SMOKE. SHE DIALED THE SHERIFF'S OFFICE DISPATCHER TO GET THE FIRE DEPARTMENT ON THE SCENE. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY AND STAYED AFTERWARDS TO ENSURE NO HOT EMBERS EXISTED. *AK ----DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-----751677.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#745571May 21, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:HYDRAULIC POWER ASSIST:PUMP
WHEN PARKED STEERING WILL NOT TURN. STEERING GEAR BOX & PUMP REPLACED WITH NO EFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886067April 17, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V110000/MANUFACTURER'S RECALL 00031 CONCERNING FUEL ODOR/LEAKAGE. DEALER CORRECTED RECALL PROBLEM. CONSUMER BELIEVED RECALL PROBLEM HAS CAUSED ADDITIONAL PROBLEMS IN FUEL SYSTEM. FUEL SYSTEM WAS CONTAMINATED, AND FUEL PUMP/ FILLER NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885463April 9, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE HAD STALLED OUT. LOST STEERING AND BRAKING POWER. TOWED TO DEALERSHIP. INFORMED BY MECHANIC THAT FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED. THIS HAS HAPPENED 3 TIMES ALREADY.*AK THE DEALER SAID THERE WAS NO RECALL ON THE FUEL PUMP WHICH WAS FAILING NUMEROUS TIMES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742594March 17, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DIMINISHED BRAKING ABILITY,DIAGNOSED AS FAULTY ANTI-LOCK SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737214December 3, 2000
STEERING:HYDRAULIC POWER ASSIST:PUMP
AFTER MAKING A U TURN, THE POWER STEERING ASSIST WAS LOST. THE POWER STEERING PUMP SHAFT HAD BROKEN MAKING THE VEHICLE NEARLY IMPOSSIBLE TO CONTROL. COULD THIS BE THE PROBLEM OF NHTSA CAMPAIGN #: 96V187000?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855139January 20, 2000
AIR BAGS:FRONTAL
WHEN THE VAN WAS INVOLVED IN A PRETTY SEVERE FRONTAL CRASH, PASSENGER'S SIDE AIR BAG DID DEPLOY, BUT THE DRIVER'S SIDE DID NOT. VAN WAS TRAVELING ABOUT 5 MPH WHEN THIS HAPPENED. FRONTAL DAMAGE TOTALLED OVER $7,000 DOLLARS. THE VAN IS BEING REPAIRED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#705059March 29, 1999
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ELECTRICAL SYSTEM:IGNITION:MODULE
ENGINE RUNS RUFF WITH NO POWER. SOUNDS LIKE ENGINE IS DIESELING. BLACK SMOKE COMES OUT OF EXHAUST, SOMTIMES BACKFIRES. ECM NEVER SETS TROUBLE CODE. EVENTUALLY THE ECM SET TROUBLE CODE FOR RIGHT CAT COMMING APART. THE FOURTH (MOST RESENT) BOTH CATS CAME APART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704257March 10, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES, EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702181January 13, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
VAN TOTALLY DESTROYED ,HAD BEEN SITTING FOR OVER 2 HOURS BEFORE IT DECIDED TO CATCH FIRE HAD TROUBLE WITH KEYLESS REMOTE PRIOR TO CATCHING FIRE REMOTE WOULD NOT UNLOCK DOORS FIRE STARTED UNDER NEATH PASS. SIDE DASHBOARD IN WHAT I WAS TOLD THE AREA WHERE THE COMPUTER IS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#700305November 3, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE'S FUEL TANK WAS FILLED ON THE MORINING OF 8/6/98 AND DRIVEN 33 MILES. IT WAS PARKED IN THE DRIVEWAY WITH THE NOSE DOWN ON A 30 DEGREE GRADE. ON THE AFTERNOON OF 8/7/98 AS WE WERE LEAVING ON VACATION I SMELLED GASOLINE WHILE GETTING INTO THE VAN. I LOOKED UNDERNEATH TO FIND FUEL DRAINING FROM OUT UNDERNEATH THE GAS TANK PLASTIC SHIELD ONTO THE DRIVEWAY. IT WAS DETERMINED AT THE DEALERSHIP THAT GAS WAS GOING THROUGH THE VENT PIPE, TO THE CHARCOAL CANISTER AND THEN OUT OF THE CANISTER INTO THE PLASTIC SHIELD AROUND THE TANK. IT WAS ALSO FOUND THAT ONE OF THE TOP SEALS ON THE TANK WAS ALSO LEAKING. MINE WAS THE 3RD EXPRESS VAN AT THE DEALERSHIP WITH A SIMILAR PROBLEM. WITH REPEATED DISCUSSIONS WITH THE FACTORY REP, I WAS TOLD I WOULD HAVE TO PAY FOR THESE SAFETY RELATED DEFECTS AND PARTS OF THE EXACT DESIGN THAT FAILED WERE REINSTALLED. THERE IS AN INHERENT DEFECT IN THIS DESIGN. WHEN THE TANK IS FILLED COOL, AND THE VEHICLE SITS OR IS DRIVEN WITH THE NOSE DOWN AND THE TEMPERATURE INCREASES, GASOLINE IS FORCED THROUGHT THE VENT PIPE, TO THE CHARCOAL CANISTER, THEN OUT ONTO THE GROUND. I WAS JUST LUCKY I NOTICED THIS PRIOR TO STARTING MY VAN. IT COULD HAVE BLOWN UP, ESPECIALLY WITH THE HEAT AND LEAVING IT SIT TO COOL DOWN SO MY NEWBORN WOULDNT HAVE TO GET INTO THE HOT VEHICLE. I WAS VERY UPSET WITH THIS SITUATION AND HAVE NOT BEEN SATISFIED WITH A RESPONSE, OR LACK THEREOF FROM CHEVROLET. I ALSO SAW A SIMILAR VEHICLE AS MINE SITTING BY THE ROADWAY THE OTHER DAY WITH FLAMES COMING OUT FROM UNDERNEATH THE VAN. PLEASE HELP MYSELF AND OTHERS BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#820031January 13, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PEDAL MOVES TO 2-3 INCHES BEFORE IT WILL BEGIN TO BRAKE, AND PEDAL TRAVELS TOO FAR DOWN.THIS DEFECT CAUSES INCREASED REACTION TIME. DEALER AND MANUFACTURER CLAIM IT WAS DESIGNED LIKE THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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