Chevrolet Express Complaints (2006)

46 consumer complaints on file.

#10441629December 29, 2011
AIR BAGS
ON APRIL 29, 2011, A PASSENGER AND I WERE INVOLVED IN A VERY SERIOUS NEAR-FATAL MOTOR VEHICLE ACCIDENT. I WAS THE DRIVER OF THE VEHICLE, WHICH WAS A 2006 CHEVY EXPRESS CARGO VAN. WE WERE DRIVING FROM MEDFORD, OREGON TO KLAMATH FALLS, OREGON ON HWY 140 EAST. THE ACCIDENT OCCURRED NEAR MILE MARKER 59 AT APPROXIMATELY 8 A.M. THIS STRETCH OF HIGHWAY RUNS PARALLEL TO KLAMATH LAKE. THE VEHICLE SPUN OUT OF CONTROL WHEN WE DROVE OVER A PATCH OF UNSEEN BLACK ICE. AS THE VEHICLE SPUN OUT OF CONTROL WE WENT ACROSS THE HIGHWAY AND INTO THE LAKE WHERE WE COLLIDED HEAD ON INTO A HUGE BOLDER (NOT A ROCK) THAT WAS PROTRUDING FROM THE WATER. THE IMPACT CAUSED THE VEHICLE TO ROLL OVER LENGTH WISE AND THEN CAME TO REST UPRIGHT IN THE WATER. THE VAN SANK INTO THE WATER AND STOPPED SINKING WHEN THE WATER LEVEL HAD RISEN TO OUR CHINS. HIGHWAY PATROL AND AN AMBULANCE TEAM WERE DISPATCHED TO THE SCENE AND IT WAS NOTED THAT THE DUAL AIRBAG SYSTEM DID NOT DEPLOY. AS A RESULT I SUSTAINED SERIOUS INJURIES INCLUDING A FRACTURED STERNUM AND A VERY SERIOUS SHOULDER INJURY WHICH REQUIRED RECONSTRUCTIVE SURGERY AND A LENGTHY RECOVERY PERIOD. MY PASSENGER SUSTAINED MINOR INJURIES. I BELIEVE, AS WELL AS OTHERS, THAT HAD THE AIRBAGS DEPLOYED, AS THEY SHOULD HAVE, THE INJURIES I RECEIVED WOULD NOT HAVE OCCURRED OR WOULD HAVE BEEN GREATLY MINIMIZED. *KB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10434425November 7, 2011
SERVICE BRAKES, HYDRAULIC
THE ABS BRAKING SYSTEM ACTIVATES FOR NO REASON AND GREATLY EXTENDS THE STOPPING DISTANCE. THIS HAS PUT OUR DRIVERS IN VERY DANGEROUS SITUATIONS. WE HAVE SEVERAL GM LIGHT DUTY VANS AND TRUCKS AND THIS HAS BEEN A PROBLEM WITH ALMOST ALL OF THEM. THE WHEEL SENSOR MECHANISM IS A FAULTY DESIGN AND CAUSES A VERY DANGEROUS SITUATION FOR THE DRIVERS. GM SHOULD RECALL AND REPLACE ALL OF THESE WITH A NEWLY DESIGNED UNIT THAT WORK SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429461October 11, 2011
STRUCTURE:BODY, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I HAVE ALSO EXPERIENCED PROBLEMS WITH BOTH THE PASSENGER AND DRIVERS SIDE CARGO DOOR HINGES NOT OPERATING PROPERLY AND BINDING. THIS PROBLEM WITH THE HINGES HAS OCCURRED DESPITE OUR EFFORTS TO KEEP THE HINGES LUBRICATED TO TRY TO PREVENT THE DOORS FROM BINDING SO BADLY THAT IT MADE OPENING THE DOORS ALMOST IMPOSSIBLE EVEN FOR A STRONG, GROWN MAN. I HAD TO HAVE BOTH OF THESE PROBLEMS ADDRESSED BY EITHER THE HANDICAPPED VEHICLE CONVERSION COMPANY OR THORNTON CHEVROLET ON THOSE OCCASIONS WHEN THESE PROBLEMS BECAME SO SEVERE THAT THEY PREVENTED MY UTILIZATION OF THE VEHICLE. THE MOST RECENT OCCURRENCE OF PROBLEMS WITH THE HINGES TOOK PLACE ON SEPTEMBER 6, 2011. I CONTACTED THE COLLISION REPAIR SHOP AT THORNTON CHEVROLET AND HAD THEM ATTEMPT TO CORRECT THE ISSUE BY REPLACING THE HINGE PIN ASSEMBLY ON THE PROBLEM DOOR ON THE PASSENGER SIDE (WHERE MY WHEELCHAIR LIFT IS INSTALLED AND USED TO ALLOW ME TO ENTER AND EXIT THE VEHICLE). HOWEVER, THE TRAINED COLLISION REPAIR SPECIALISTS AT THORNTON CHEVROLET REALIZED THAT THE PROBLEM WAS MORE SERIOUS THAN THIS AND INFORMED ME THAT THE ENTIRE LOWER HINGE ASSEMBLY ON THE REAR PASSENGER CARGO DOOR NEEDED TO BE REPLACED BECAUSE OF A CRACK IN THE METAL OF THE HINGE ASSEMBLY WHERE IT IS WELDED TO THE VEHICLE. AS YOU WILL REALIZE, THIS COULD HAVE BEEN AN EXTREMELY SERIOUS SAFETY PROBLEM HAD I NOT BEEN OUTSIDE OF THE VEHICLE ON THE THREE SEPARATE INSTANCES WHEN THE LATCH MECHANISM FAILED TO OPERATE PROPERLY. HAD I BEEN INSIDE THE VEHICLE OR NOT AT MY RESIDENCE (SUCH AS BEING AT MY PLACE OF EMPLOYMENT) WHEN THIS OCCURRED, I WOULD HAVE BEEN TRAPPED INSIDE THE VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397528April 26, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 CHEVROLET EXPRESS CUTAWAY G3500. WHILE DRIVING APPROXIMATELY 6 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKES WHEN HE NOTICED THAT THE BRAKES WENT TO THE FLOORBOARD ABNORMALLY. HE QUICKLY APPLIED THE EMERGENCY BRAKE, WHICH WAS ABLE TO IDLE THE VEHICLE. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THERE WAS A BRAKE FLUID LEAK. THE DEALER ADVISED THE CONTACT TO CALL THE WARRANTY COMPANY. THE WARRANTY COMPANY ADVISED THE CONTACT THAT THIS ISSUE WAS NOT COVERED UNDER WARRANTY AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS NO LONGER IN BUSINESS. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379440January 28, 2011
STEERING
POWER STEERING LEAKAGE CAUSE MAY PREVENT ABS LOW SPEED BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332174May 25, 2010
FUEL SYSTEM, DIESEL
PERSON WAS IN AN ACCIDENT WHEN THE 2006 GM CHEVROLET TRUCK EXPRESS SUDDENLY ACCELERATED AND HIT A TREE. THE CAR HAD BEEN BROUGHT IN FOR THE SAME PROBLEM AND NOTHING WAS DONE AT THE DEALER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10313231February 25, 2010
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE
PURCHASED ANOTHER FLY WHEEL. *DT THE CONSUMER WAS INFORMED THERE WAS NOTHING WRONG WITH THE REDESIGNED FLYWHEEL AND THERE MUST BE ANOTHER REASON FOR IT WEARING OUT. THE CONSUMER TOOK THE VEHICLE TO ANOTHER MECHANIC FOR A SECOND OPINION AND WAS TOLD THE ORIGINAL FLYWHEELS WERE MADE STRONGER AND HAD DIFFERENT HOLES IN THEM. THE REDESIGNED FLYWHEEL WAS MUCH THINNER AND LESS EXPENSIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292562November 17, 2009
FUEL SYSTEM, OTHER
FAULTY FUEL GAUGE SENSOR ON 2006 CHEVY EXPRESS VAN. MY FUEL GAUGE READ APPROX 1/8TH OF A TANK. THE LOW FUEL LIGHT HAD NOT COME ON. THE VAN STOPPED RUNNING AND COULD NOT BE STARTED. IT WAS TOWED TO NUCAR IN NEW CASTLE. SENSOR AND FUEL PUMP WERE REPLACED AS THE DEALER SAID THEY WOULD NOT GUARANTEE THE SENSOR WITHOUT REPLACING THE FUEL PUMP. THE COST > $1,000. I READ YOUR ARTICLE AND NOW FRIENDS OF MINE HAVE EXPERIENCED SIMILAR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291647November 10, 2009
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2006 CHEVROLET EXPRESS G2500. WHILE DRIVING APPROXIMATELY 65 MPH THE ENGINE BEGAN TO REV. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, AND THE THROTTLE BODY POSITION SENSOR WAS REPLACED. AFTER THE REPAIR, THE VEHICLES ROAD PERFORMANCE WAS POOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, AND THE IAC VALVE CONNECTOR WAS REPLACED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 52,000. UPDATED 12/08/09. *LJ THE CONSUMER STATED THE HIGH IDLE PROBLEM WAS HARD TO DIAGNOSE. TE DEALER DISCOVERED A BURNT WIRE. UPDATED 12/10/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286227October 4, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE
THE HINGES ON THE DOORS OF CHEVY VANS ARE DEFECTIVE IN THAT THEY ARE IMPROPERLY DESIGNED AND CORRODED AND BECOME DIFFICULT IF NOT IMPOSSIBLE TO OPEN AND CLOSE THE HINGES ARE INVERTED AND ALLOW DIRT AND WATER TO INVADE THE SWIVEL PORTION OF THE HINGE I HAVE REPORTED THIS TO THE DEALERS ARE THREE OCCASIONS AND THEY BASICALLY SAID TUFF LUCK THEY WERE AWARE OF THE PROBLEM WHEN I WENT IN THEY SAY ADDITIONAL MAINTENANCE IS REQUIRED BUT MAKE NO MENTION OF IT NOR DO THEY DO ANYTHING SPECIAL AT THEIR FACILITY I HAVE HAD MY VEHICLES SERVICED THERE AND IT MAKES NO DIFFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284175September 16, 2009
UNKNOWN OR OTHER
I AM WRITING TO FILE A COMPLAINT AGAINST SUPREME CORPORATION 2581 EAST KERCHER RD. GOSHEN, IN 46527. I RECEIVED A SAFETY RECALL NOTICE FROM THEM DATED AUGUST 12, 2009 WHICH INDICATED A DEFECT IN CERTAIN SPARTAN SERVICE AND CARGO BODIES MANUFACTURED BETWEEN JANUARY 2006 TO JUNE 2008. I OWN A 2006 VEHICLE WITH A SPARTAN CARGO BODY. THE RECALL APPLIES TO A POTENTIAL DEFECT IN THE BONDING OF THE ROOF SKIN TO ROOF RAIL EXTRUSION AND ROOF RAIL EXTRUSION TO SIDE WALL AND INDICATES THAT WHILE THE VEHICLE IS IN OPERATION PARTS OF THE ROOF SKIN OR ROOF ITSELF COULD DELAMINATE OR DISLODGE. THE RECALL FURTHER STATES THE POTENTIAL FOR DEATH OR SERIOUS INJURY EXISTS TO OTHER VEHICLES OR THE GENERAL PUBLIC SHOULD ANY PART OF THE ROOF BECOME UNBONDED. THE RECALL STATES THAT THERE IS AN ATTACHED LIST OF SHOPS APPROVED BY SUPREME CORPORATION TO PERFORM THE RECALL REPAIR, HOWEVER NO LIST WAS ATTACHED. FURTHER, I CONTACTED SUPREME CORPORATION AT 800-557-2785 FOUR TIMES AND REQUESTED THE LIST OF REPAIR SHOPS. I WAS TOLD ON FOUR OCCASIONS THAT THE LIST WOULD BE EMAILED TO ME. I NEVER RECEIVED ANY EMAILS OR OTHER COMMUNICATION FROM SUPREME CORPORATION. SUPREME CORPORATION IS BEING NEGLIGENT AND IRRESPONSIBLE IN THE MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262269March 9, 2009
TIRES
COMPLAINTS WORKS FOR A DELIVERY SERVICES. REPLACED 12 KONA CLT LT215/85R16 TIRES WITHIN THE PAST 5 MONTHS DUE TO BULGES IN THE SIDEWALL. TIRES HAVE BEEN IN ALL POSITIONS ON VEHICLES AND HAVE DEVELOPED BULGES. SIZE OF BULGES RANGES FROM GOLF BALL SIZE TO SOFTBALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256219January 24, 2009
STEERING
DRAG LINK SNAPPED LEFT ME WITHOUT STEERING LEFT RD. SLAMMED INTO PHONE BOX. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10254660January 11, 2009
FUEL SYSTEM, GASOLINE
DRIVING ALONG THE HIGHWAY, MY WARNING LIGHT CAME ON STATING THERE WAS AN ENGINE PROBLEM. I WAITED TO GET IT CHECKED OUT. AS I WAS MAKING A DELIVERY THE 2006 EXPRESS CARGO STALLED ON THE HIGHWAY. HAD IT TOWED TO THE CHEVROLET DEALERSHIP AND THEY STATED IT WAS THE FUEL SENSOR IN THE GAS TANK THAT BURNT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227086May 8, 2008
STEERING
TL*THE CONTACT OWNS A 2006 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE STEERING CENTER LINK UNDERNEATH THE FRONT END OF THE VEHICLE, WHICH CONNECTS THE TIE RODS TO THE WHEEL, MOVES ABNORMALLY. THE FAILURE CAUSES THE TIRE TREAD TO WEAR EXCESSIVELY. ON ONE OCCASION, WHILE DRIVING AT AN UNKNOWN SPEED IN SLIPPERY WEATHER CONDITIONS, THE VEHICLE ROLLED OVER. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS 56,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223772April 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 CHEVY EXPRESS 3500 CARGO VAN WITH DURAMAX ENGINE AND 4L80 TRANSMISSION MADE A 'WHINING' NOISE AT SLOW SPEEDS SINCE IT WAS BRAND NEW. AT ABOUT 31,000 MILES I FINALLY CONVINCED THE DEALERSHIP SOMETHING WAS WRONG WITH IT. IT HAD SOME KIND OF BAD BEARING AT THE REAR OF TRANSMISSION. THEY REPLACED THE ENTIRE TRANSMISSION WITH A BRAND NEW TRANSMISSION. 7,000 MILES LATER THE VAN SUDDENLY LOST REVERSE GEAR AND I HAD TO GET IT PUSHED IN ORDER TO BACK UP. GM IS REPLACING SOME PARTS, BUT NOT THE WHOLE TRANSMISSION. FROM OTHER POSTS ON YOUR WEBSITE THIS TRANSMISSION IS GOING TO CONTINUE TO BE AN UNSAFE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217801February 12, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 CHEVROLET EXPRESS 3500. AFTER THE VEHICLE HAD BEEN PARKED FOR 45-60 MINUTES, IT WAS FOUND SMOKING AND ON FIRE. THE VEHICLE WAS DESTROYED AND A FIRE REPORT WAS FILED. THE CONTACT HAS PICTURES. THERE IS CURRENTLY AN OPEN INVESTIGATION (NUMBER PE08010) FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 10,000. UPDATED 3/19/08 *CN THE CONSUMER STATED INSURANCE ADJUSTER EXAMINED THE VEHICLE DETERMINED THAT IT WAS EXTENSIVE ENOUGH DAMAGE TO BE DEEMED AS TOTALED. UPDATED 03/19/08 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10202477September 11, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WE PURCHASED A CHEVY EXPRESS 15-PASSENGER VAN IN APRIL 2006. SINCE THAT TIME, THERE HAVE BEEN ABOUT THREE FAILURES OF THE FRONT, SIDE "BARN DOOR." A MODERATE AMOUNT OF WIND CAN CATCH THE DOOR AND STRETCH IT TOWARD THE FRONT OF THE VEHICLE WHERE IT CAN AND HAS COLLIDED WITH THE FRONT RIGHT PASSENGER DOOR EDGE CAUSING A DENT IN THE BARN DOOR. IT APPEARS THAT A STRAP OR ANCHOR WITHIN THE BARN DOOR IS STRETCHED OUT OF SHAPE. A SAFETY HAZARD OCCURS WHEN A PERSON WALKS BETWEEN THE FRONT RIGHT PASSENGER DOOR AND THE FRONT BARN DOOR. THIS IS THE POINT OF IMPACT. THIS BEGAN SOON AFTER THE PURCHASE OF OUR VAN AND HAS RECURRED AT LEAST TWICE. OUR CHEVY DEALERSHIP REPAIRED IT ONCE BUT REFUSED TO REPAIR IT AGAIN IN JULY 2007. IT REMAINS UN-REPAIRED. *JB UPDATED 10/11/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195718June 27, 2007
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
2006 EXPRESS 3500 CHEVY VAN WITH SLIGHT KNOCK IN THE FRONT END WHEN MAKING TURNS CUSTOMER WANTS THE MATTER LOOKED INTO**CC THE CONSUMER WANTS THE REPAIR TO THE IDLER ARM REPAIRED, HOWEVER HE WAS TOLD THAT IT WAS NOT A SAFETY ISSUE AND NO REPAIRS WOULD BE AUTHORIZED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168815September 21, 2006
SEATS:MID/REAR ASSEMBLY, SEAT BELTS:REAR/OTHER
2006 CHEVROLET EXPRESS 15 PASSENGER VAN THE VAN IS EQUIPPED WITH 4 BENCH SEATS. THE FIRST THREE BENCHES SEAT THREE PEOPLE AND THE LAST BACK BENCH SEATS FOUR. THIS LEAVES A VERY SMALL WALKWAY TO ACCESS THE SEATS FROM THE DOOR. THE SEAT BELTS FOR THE OUTER POSITIONS OF THE BENCH SEATS ARE AFFIXED TO THE SIDE WALLS PROVIDING SHOULDER BELTS FOR THESE SEATS. THESE BELTS HAVE TWO BUCKLE ENDS ON EACH BELT. THE CLIP ON THE END OF THE BELT SPANS THE WALKWAY AND ATTACHES TO THE WALKWAY SIDE OF THE BENCH SEAT. THE OTHER SLIDING CONNECTOR THEN IS ATTACHED TO THE OTHER SIDE OF THE OCCUPANT PROVIDING A SHOULDER AND LAP RESTRAINT. ONCE CONNECTED, THIS BUCKLE IS NOT INTENDED TO BE REMOVED IT LACKS A USABLE BUTTON TO DISCONNECT THE BELT. IT DOES HAVE A SMALL RECTANGULAR HOLE IN THE FRONT TO STICK IN AN OBJECT, FLAT SCREWDRIVER, OR SUCH TO DISCONNECT THE BELT. WITH THIS CONFIGURATION THE OCCUPANTS OF THE FRONT BENCH CAN ENTER OR EXIT THE VEHICLE WITHOUT BEING IMPEDED. THE OCCUPANTS OF THE REMAINING SEATS ARE FORCED TO TRANSVERSE THE BELTS OF THE SEATS IN FRONT OF IT AS THEY ENTER OR EXIT THE VEHICLE. THIS CONFIGURATION PRODUCES A STRANGULATION HAZARD FOR 10 OF THE 15 OCCUPANTS IN THE REAR OF THE VEHICLE AS THEY ENTER OR EXIT THE VEHICLE. THIS PROBLEM CAN BE COMPOUNDED IN AN ACCIDENT SITUATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Express