Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11185751March 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE SEVERAL ISSUES WITH THIS CAR I HAVE A MECHANIC LOOKING AT IT NOW AND I CAN GIVE YOU A DETAILED REPORT OF EVERY THING HE FINDS WRONG WITH IT WHEN HE IS DONE I DO KNOW THAT I LOSS ENGINE POWER IN THE MIDDLE OF THE STREET WHILE WAITING TO TURN AT A LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185924March 11, 2019
VISIBILITY/WIPER
THE DEFROST QUIT WORKING WHILE WE HAD -50 DEGREE TEMPERATURES THIS WINTER. MY CAR COULD NOT KEEP THE WINDSHIELD CLEAR TO SEE. IT WAS IN MOTION WHEN IT BEGAN GETTING MORE AND MORE FOGGY. NOW HEAR A GEAR WENT OUT IN THE VENT SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185526March 9, 2019
FUEL/PROPULSION SYSTEM
PCV VALVE COVER GASKET KEEPS HAVING LEAK ISSUES. IN THREE YEARS I HAVE REPLACE THREE PCV VALVE COVER GASKETS. I HAVE TALKED WITH THE CHEVROLET DEALERSHIP AND THEY ADMIT THAT IT'S A DESIGN FLAW PROBLEM. THIS SHOULD HAVE BEEN A RECALL AND I SHOULD NOT HAVE HAD TO PURCHASE THIS THREE TIMES AND HAVE IT PUT ON ONE EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185508March 9, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING ON THE INTERSTATE AT 60MPH, WITHOUT WARNING THE ENGINE TURNED OFF. THE DASH WENT COMPLETELY DARK. NO POWER, NO STEERING. DRIFTED TO SHOULDER. PUT IN PARK, TURNED KEY TO OFF THEN ON. VEHICLE STARTED. (NO WARNING OR SERVICE CODES) REPLICATED AGAIN ABOUT 10 MINS LATER. ON CITY STREET TRAVELING 35 MPH WITHOUT WARNING DASH WENT DARK AND CAR SHUT OFF. SAME PROCEDURE TO START. (NO WARNING OR SERVICE CODES) UNKNOWN WHAT CAUSED MASSIVE FAILURE. NO INDICATORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185415March 8, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED AND THE TRAC SENSOR WARNING INDICATOR ILLUMINATED. WHITEMAN CHEVROLET (79-89 DIX AVE, GLENS FALLS, NY 12801, (518) 832-9928) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184840March 7, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHEN DRIVING IN COLD WEATHER, THE TURBO BOOSTER FAILED TO OPERATE. THE CHECK ENGINE INDICATOR ILLUMINATED AND THE ENGINE SEIZED. THE VEHICLE WAS TAKEN TO WALSER POLAR CHEVROLET (612-284-4672, LOCATED AT 1801 COUNTY RD F EAST, WHITE BEAR LAKE, MN 55110) WHERE IT WAS DIAGNOSED THAT DRIVING IN THE COLD TEMPERATURE CAUSED MOISTURE TO FREEZE UP THE TURBO BOOSTER. THE TECHNICIAN STATED THAT THERE WAS NO CURRENT REMEDY FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184738March 6, 2019
ENGINE
THE CAR OVERHEATED AND THERE IS NO COOLANT IN THE TANK AND OIL IS POURING OUT OF THE HEAD GASKET THE CAR ONLY HAS LESS THAN 70K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184285March 5, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TAKATA RECALL A FEW MONTHS AFTER I PURCHASED THIS VEHICLE THE CHECK ENGINE LIGHT CAME ON THEN IT GOES OFF THE LAST FEW MONTHS IT'S BACK ON AND MAKES A NOISE WHEN THE AIR CONDITIONING SYSTEM IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183850March 4, 2019
UNKNOWN OR OTHER
WATER COLLECTS IN THE TRUNK WITHIN THE SPARE TIRE WELL FROM THE HIGH MOUNTED THIRD BRAKE LIGHT. IF UNCHECKED, WATER COLLECTION COULD SHORT OUT THE FUSE BOX OR BATTERY THAT IS ALSO IN THE TRUNK. REMEDY WAS TO HAVE THE DEALER REPLACE THE SEAL AROUND THE HIGH MOUNTED THIRD BRAKE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183977March 4, 2019
VISIBILITY/WIPER
EXCESSIVE CONDENSATION INSIDE THE CAR. WHILE RUNNING THE AC, LOTS OF WATER COMING OUT OF VENTS AND VERY OFTEN IT QUICKLY COVERS THE WHOLE WINDSHIELD TO A STATE WHERE THERE IS 0 VISIBILITY. RECURRING ISSUE. MAJOR ISSUE. LIFE THREATENING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183711March 3, 2019
VISIBILITY/WIPER
ONE OF THE WINDSHIELD WIPERS STOPPED WORKING. IT MOVES UP A 1/2 INCH THEN MOVES BACK DOWN. WON'T GO ANY HIGHER THAN THAT. HAPPED OUT OF NOWHERE AND THE OTHER WORKS PERFECTLY FINE. IT LOOKS LIKE A BOLT OR SOMETHING IS LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183366March 1, 2019
ENGINE, POWER TRAIN
VEHICLE WAS TAKEN INTO GM DEALER (LARKIN-COBB) CHEVROLET BECAUSE IT WAS LEAKING COOLANT. HAD TO ADD COOLANT TO RESERVOIR AT LEAST ONCE A WEEK. DEALER FOUND A SMALL VALVE DRIPPING ON THE ENGINE AND REPLACED IT. THE VEHICLE WAS UNDER REMAINING POWERTRAIN WARRANTY AT THE TIME OF COMPLAINT/ISSUE. THE VEHICLE CONTINUED TO LEAK AFTER SAID REPAIR AND WAS BROUGHT BACK TO DEALER 2 MORE TIMES AND DYE TEST WAS DONE AND THEY SAID THEY COULD NOT FIND THE PROBLEM. ON THE THIRD TIME THE VEHICLE WAS TAKEN BACK AGAIN WITH THE SAME ISSUE..LOSS OF COOLANT. THE DEALER AND GM WARRANTY NOW WANT TO CHARGE ME FOR CYLINDER HEAD REMOVAL AND HEAD GASKET REPLACEMENT. I CONTENDED THAT THE CAR WAS UNDER WARRANTY AT THE TIME OF INITIAL REPAIR AND THE ISSUE WAS NOT RESOLVED AND SHOULD STILL BE FIXED UNDER POWERTRAIN WARRANTY. GM WARRANTY REP SAID NO...THE "DATE" HAD EXPIRED. NOW I HAVE NO CHOICE BUT TO PAY FOR REPAIRS THAT SHOULD HAVE BEEN COVERED UNDER POWERTRAIN WARRANTY..AND GM WONT "OWN" UP TO ITS WARRANTY. CANT JUST TAKE THE VEHICLE BACK BECAUSE IT WAS SETTING OFF "HIGH TEMPERATURE" CODE WHEN AT IDLE AND ALSO MOVING. AFTER RESEARCHING..THESE CHEVROLET CRUZES HAVE A VERY BAD HISTORY OF COOLING PROBLEMS...INCLUDING WATER PUMP, TURBO SEALS, AND BLOWN HEAD GASKETS. GM SHOULD HONOR THIER WARRANTYS AND FIX THE ENGINE AND COOLING PROBLEMS WITH THIS CAR.IN MY OPINION, ANY COOLING PROBLEM SHOULD BE FIXED BECAUSE IT IS BADLY ENGINEERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183422March 1, 2019
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING MY 2015 CHEVY CRUZE LTZ RS ON A ROAD TRIP MY CHECK ENGINE LIGHT CAME ON DUE TO A O2 SENSOR WHICH IS NO BIG DEAL, PLANNED ON REPLACING. BUT THE NEXT MORNING THE SERVICE TRACTION CONTROL CAME ON AND AFTER DOING RESEARCH ON THIS A LOT OF PEOPLE HAVE HAD THIS SAME THING HAPPEN TO THEM. SOME SAY A FAULTY GROUND WIRE ON THE BATTERY AND OTHERS SAY THEY HAD TO REPLACE A BUNCH OF SENSORS ON THE CAR. IT SEEMS TO NOT BE RUNNING SMOOTHLY AND DON'T WANT TO CHANGE A BUNCH OF SENSORS AND CABLES UNNECESSARILY IF GM KNOWS ABOUT THIS PROBLEM AND IT SEEMS LIKE A MANUFACTURER DEFECT. THERE SHOULD BE SOME KIND OF RECALL ON AT LEAST THE GROUND WIRE IF THAT IS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182777February 27, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN THE VEHICLE WAS PURCHASED, IT EXPERIENCED ELECTRICAL FAILURES AND SHUT ON AND OFF. ALSO, THE BRAKES SKIPPED AND THE VEHICLE JERKED WHEN COMING TO A STOP. THE FAILURES OCCURRED WHILE THE VEHICLE WAS BEING TEST DRIVEN. PREMIER CAR SALES LLC (5425 ELVIS PRESLEY BLVD, MEMPHIS, TN 38116) STATED THAT THE FAILURES WOULD BE REPAIRED BEFORE THE SALE WAS FINAL. THE DEALER CLAIMED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN CHEVROLET DEALER FOR REPAIRS. AFTER THE SALE OF THE VEHICLE, THE BRAKE FAILURE RECURRED AND THE CONTACT RETURNED TO THE DEALER. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A CHEVROLET DEALER FOR REPAIRS SINCE IT WAS UNDER WARRANTY. BEFORE THE CONTACT COULD TAKE THE VEHICLE TO A DEALER, SHE WAS INVOLVED IN A CRASH. WHILE MAKING A LEFT TURN IN THE RAIN, THE VEHICLE SHUT OFF AND SLID INTO THE SIDE OF A CURB. THE AXLES, ROTOR, SPINDLE, AND RIMS WERE FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED AND THEY STATED THERE WERE NO RECALLS. THE CONTACT WAS REFERRED TO GENERAL MOTORS. THE CONTACT BOUGHT NEW ROTORS, A NEW SPINDLE, AND RIMS AND HAD THEM REPLACED BY AN INDEPENDENT MECHANIC. GENERAL MOTORS REFUSED TO INVESTIGATE THE FAILURE BECAUSE REPAIRS HAD BEEN MADE; HOWEVER, THE BRAKES CONTINUED TO MALFUNCTION. THE FAILURE MILEAGE WAS 36,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11182616February 26, 2019
ENGINE
MY CAR IS ONLY AT 91K MILES, AND MY CYLINDER 3 IS NOT COMPRESSING ANYMORE, MORE THAN LIKELY DUE TO PISTON RING FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182282February 25, 2019
POWER TRAIN
TRANSMISSION MODULE CONTROL BAD. CAR JERKS WHEN PUT IN GEAR AND TAKES OFF VERY SLOW OR NOT AT ALL. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182322February 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN SWERVING ACROSS THE ROAD AND THE CONTACT LOST COMPLETE CONTROL. THE VEHICLE ALSO MADE AN ABNORMAL ANIMAL SOUND, SIMILAR TO A COW MOO-ING. IN ADDITION, THE VEHICLE ACCELERATED ON ITS OWN AND JERKED VIOLENTLY BACK AND FORTH. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AS IT LOST POWER. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO JIMMY VASSER CHEVROLET (583 SOSCOL AVE, NAPA, CA 94559, (707) 255-7600) TO BE DIAGNOSED, BUT NO FAILURES WERE FOUND. THE MECHANIC STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT A NEW TRANSMISSION WAS NEEDED. THE MANUFACTURER OFFERED TO PAY 10% OF THE REPAIR COST. THE FAILURE MILEAGE WAS 123,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182355February 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING UP A HILL AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST POWER AND DECELERATED TO 20 MPH. ALSO, THE SERVICE STABILITRAC AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO WEIMER CHEVROLET (10355 MT. SAVAGE ROAD NW, CUMBERLAND, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE PISTON FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182436February 25, 2019
UNKNOWN OR OTHER
THE INTERIOR DOOR HANDLE CHROME PEELS AND CAUSED DEEP CUT TO FINGER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11182167February 23, 2019
POWER TRAIN
THE HYDRAULIC CLUTCH HAS QUIT WORKING WITH 53000 MILES ON THE VEHICLE. AND I COULD NOT GET IT TO GO INTO GEAR WHILE TRYING TO DOWNSHIFT IN TRAFFIC AND TURN LEFT ACROSS TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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