Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11243267August 12, 2019
ENGINE
VIHICLE WAS ON FREEWAY AND HEATED UP SO BAD QUICKLY AND HAD TO PULL OVER. . LOOSES COOLANT CONSTANTLY. PART NEEDS TO BE CHANGED EVERY COUPLE OF MONTHS. IT IS HARD TO GET THE PART IN MY AREA AND NEIGHBOR CITIES BECAUSE IT HAPPENS TO A LOT TO DIFFERENT PEOPLE WITH THE SAME CAR. I AM CONSTANTLY FIXING LINES AND REPLACING COOLANT EVERY WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243360August 12, 2019
UNKNOWN OR OTHER
WHEN AT STOP LIGHT OR STOP SIGN CAR JERKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243403August 12, 2019
UNKNOWN OR OTHER
WENT TO STOP AND PEDAL GOT HARD TO PUSH DOWN THIS HAS HAPPENED ON 3 SEPARATE OCCASIONS THE FIRST TIME IT WAS UNDER WARRANTY THE 2ND TIME IT HAPPENED I HAD AMECHANIC FIX IT THE 3RD TIME I TOOK IT TO A CHEVROLET DEALER THIS SHOULDN'T HAPPEN TO A VEHICLE 15 MONTHS OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243057August 11, 2019
ENGINE
WHILE STOPED IN A PARKING LOT, WAITING FOR A PARKING SPOT THE CAR JUST DIED. I HAD TO RESTART THE ENGINE. THIS HAS HAPPENED TWICE. I HAD PLENTY OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242757August 9, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND WAS DIFFICULT TO CRANK. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND AND DID NOT MOVE. FURTHERMORE, THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED TURAN FOLEY CHEVROLET BUICK (1123-B US 49, GULFPORT, MS 39503, (228) 206-0289), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241912August 6, 2019
ENGINE
I JUST BOUGHT MY CRUZE AND THE CHECK ENGINE LIGHT WAS ON DUE TO NEEDING A MASS AIR FLOW SENSOR. THE ENGINE WAS HESITATING ON PULLING OUT FROM RED LIGHTS AND STOP SIGNS, AND GOING DOWN THE HIGHWAY WHEN YOU ACCELERATE TO A FASTER SPEED. SO I HAD THE SENSOR REPLACED AND IT DID NOT RESOLVE THE ISSUE, BUT THE CHECK ENGINE LIGHT WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241672August 5, 2019
POWER TRAIN
THE TURBO BOOSTER MALIFUNCTION THE CAR WILL NOT PICK UP SPEED AND TIME WOULD STOP ALL WILL YOU ARE ACCELERATING ON THE GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241791August 5, 2019
POWER TRAIN
WAS DRIVING UP HILL ON INTERSTATE AND LOST POWER. MADE IT TO A PARKING LOT AND DID NOT HAVE ANY REVERSE AND ONLY 1ST AND 2ND GEAR WHEN DRIVING FORWARD. DID A DIAGNOSTIC REPORT WITH ONSTAR. THEY GAVE ME CODES P0776 AND P0700. I HAD TO HAVE IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240795July 31, 2019
ENGINE
THE CATALYTIC CONVERTER HAS FAILED TWICE IN THIS CAR, AND THE SECOND TIME IS OUT OF WARRANTY. BOTH FAILURES OCCURRED WITHIN APPROXIMATELY 90K MILES. THE COST TO REPLACE THIS IS ABOUT $1200. THIS CAN BE FINANCIALLY DEVASTATING TO SOME FAMILIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240848July 31, 2019
UNKNOWN OR OTHER
THE TIRE PRESSURE MONITOR SYSTEM IS MESSING UP ALL THE TIME. I WAS HEADED TO MY SISTER IN LAWS IN MARYLAND AND I WAS 2 HRS AWAY FROM HER HOUSE N 3 HOURS AWAY FROM MY HOUSE AND THE TIRE LIGHT CAME ON AND MY CAR SAID THAT MY TIRE PRESSURE WAS LOW. I WAS ON A BUSY HIGHWAY AND I FREAKED OUT BC I COULDN'T GET OVER TO FIX MY TIRE. I ENDED UP GETTING OVER AND FINDING OUT THAT MY TIRE WAS COMPLETELY FINE AND IT WAS JUST THE SYSTEM MESSING UP. I STARTED DRIVING AGAIN AND AS I WAS DRIVING MY CAR STARTED READING THAT THE TIRE PRESSURE WAS SLOWLY GOING BACK UP TO WERE IT'S SUPPOSED TO BE. EVER SINCE THEN THE TIRE PRESSURE MONITOR GOES OFF AND THEN GOES AWAY AFTER AWHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240520July 30, 2019
ENGINE, POWER TRAIN
CAR HAVING MAJOR MISS FIREING AND VERY BAD JERKING BACK AND FOURTH AT HIGH RI RMP.7000 AND DOES IT ALOT WHICH IA CAUSING ME TO HAVE MORE PAIN AND INJURY TO.MY.BACK. AM DISABLE VETERAN. IM IM ALOT OF PAIN AND CAUSINF MY RECENT BACK SURGERY TO HAVE MORE ISSUES DUE TO A @#$%ED UP CAR POOR DESIGN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11240519July 30, 2019
ENGINE, POWER TRAIN
CYLINDER MISS FIREING JERKS REALLY BAD BACK AND FOURTH AT HIGH RMPS 7000 BEFORS SHIFTS FEELA LIKE A PISTON ISSUES AND ALSO THAT FEELA.LIKEWNGINE GOING BLOW UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240212July 28, 2019
UNKNOWN OR OTHER
CONSTANT ANTI FREEZE LEAKING. REPLACED THE WATER PUMP TWICE, THE COOLANT RESERVOIR, THE THERMOSTAT, FLUSH THE SYSTEM,. I'VE OWNED THE VEHICLE FOR A LITTLE OVER OUR YEAR AND HAVE SPENT COUNTLESS AMOUNTS MONEY ON REPAIRS. NO MATTER WHAT I DO KNOW THE PROBLEM IS NEVER SOLVED. THIS IS A DEFECTIVE MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235224July 27, 2019
ENGINE
I HAVE BEEN BATTLING MY COOLING SYSTEM FOR THE LAST YEAR RADIATOR KEEP RUNNING HOT I HAVE GOTTEN MY THERMOSTAT DONE AND OTHER THINGS ALSO. I HAVE BEEN ON THE ROAD AND IT WILL RUN HOT, MORE THAN ONCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235044July 26, 2019
POWER TRAIN
IN THE DAYS PRECEDING 4/12/2019, MY CAR'S CLUTCH PEDAL BECAME SOFT. THE PEDAL WENT SOFT OVER NIGHT, BUT ALSO AFTER DRIVING DOWN THE HIGHWAY FOR A FEW MINUTES. THE DEALER COMPLETED THE REPAIRS ON 7/23/2019 AFTER TWO ATTEMPTS AND MANY WEEKS OF WAITING FOR PARTS. THE PARTS THAT WERE REPLACE WERE THE CLUTCH PIPE, ELBOW, MASTER CYLINDER, AND SLAVE CYLINDER. WHILE THE CAR IS BRANDED A CHEVROLET, IT IS MATERIALLY IDENTICAL TO VEHICLES SOLD IN EUROPE AS EITHER AN OPEL ASTRA OR VAUXHALL ASTRA. THE ENGINE WAS MADE IN HUNGARY, AND THE TRANSMISSION WAS MADE IN AUSTRIA. SINCE THE BEGINNING OF THIS YEAR, VAUXHALL HAS HAD A RECALL TO REPLACE THESE SAME PARTS AND SOME OF THE HYDRAULIC BRAKE SYSTEM PARTS FOR THE SAME ENGINE/TRANSMISSION COMBINATION AS IN MY 2017 CRUZE DIESEL WITH MANUAL TRANSMISSION. IT IS MY OPINION THAT OTHER CARS WITH THIS SAME ENGINE/TRANSMISSION WILL LIKELY HAVE THE SAME SOFT CLUTCH PEDAL WHICH COULD LEAD TO AN INABILITY TO CONTROL THE TRANSMISSION AND/OR BRAKES. I BELIEVE GM SHOULD BE COMPELLED TO RECALL THESE VEHICLES AND FIX THEM BEFORE A SERIOUS ACCIDENT OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234830July 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
THE SCREEN GOES BLACK SOMETIMES. THE CAR SHUTS OFF BY IT SELF. IT GIVES DIFFERENT WARNINGS ONE WAS ELECTRIC STABILITY CONTROL AND THE OTHER WAS CHECK POWER STEERING. IT HAS HAPPENED WHILE DRIVING AND STATIONARY. IT HAS HAPPENED TO ME MORE THAN ONCE AND ON THE ROAD AND IN A PARKING LOT. I BROUGHT IT TO WHERE I PURCHASED IT AND THEY THOUGHT THEY FIXED IT BUT IT HAPPENED AGAIN TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234078July 23, 2019
AIR BAGS
SERVICE AIRBAG LIGHT AND INDICATOR BEEP HAVE BEEN PRESENT ON MY VEHICLE FOR 1 WEEK NOW....JULY 16-23 2019. STILL OCCURRING TODAY, JULY 23, 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234188July 23, 2019
ELECTRONIC STABILITY CONTROL (ESC)
CAR WAS MOVING AND IT STARTED TO LOSE POWER, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON AS DID THE DRIVER DISPLAY WARNING. CAR HAD NO POWER AND SHUDDERED BUT DID NOT DIE. PULLED OVER AND TURNED OFF VEHICLE AND LET IT SIT FOR 5 MIN. TURNED IT BACK ON AND THE WARNING WENT AWAY, BUT SERVICE ENGINE SOON LIGHT CAME ON SOLID AND VEHICLE STILL SHUDDERS, BUT IS DRIVEABLE, IT DOES NOT STALL. HAVE AN APPOINTMENT TO HAVE IT CHECKED THIS WEEKEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234215July 23, 2019
ENGINE
TL* THE CONTACT OWNED A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH, A POP NOISE WAS HEARD FROM THE REAR OF THE VEHICLE AND BLACK SMOKE SHOT OUT FROM THE FRONT PASSENGER'S SIDE AND IMMEDIATELY FOLLOWED BY FLAMES THAT QUICKLY COVERED THE ENTIRE VEHICLE. THERE WAS NO WARNING. BOTH POLICE AND FIRE REPORTS WERE FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED AND TOWED TO A ROADRUNNER. THE CONTACT CALLED THE GERRY LANE CHEVROLET DEALER (225-366-7962, LOCATED AT 6505 FLORIDA BLVD, BATON ROUGE, LA 70806) WHERE THE DEALER DENIED RESPONSIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND LEFT THE MATTER UP TO THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 3,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11234287July 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO RUN HOT AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WATER OUTLET WAS BREAKING APART AND CAUSING THE VEHICLE TO RUN HOT. THE VEHICLE WAS TAKEN TO BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790) WHERE THE DEFECT WAS OFFICIALLY DIAGNOSED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CHEVROLET MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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