Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11711931January 19, 2026
STRUCTURE:BODY, VISIBILITY/WIPER
Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711132January 15, 2026
ENGINE
Check engine light on Car smoking when driven and smells like burning oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709650January 8, 2026
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2015 Chevrolet Cruze. The contact stated that while driving approximately 55 MPH, the “Service Stabili-trak” message was displayed. The warning light turned on and off, and the vehicle suddenly stalled. The vehicle failed to restart. The contact stated that the vehicle started jerking and rolling while on the side of the road. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708707January 5, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705439December 16, 2025
UNKNOWN OR OTHER
Radiator leaks, car overheated. Looking online it is obvious that a lot of people have had this same issue, so why no recall. It's a peice of crap car, that is dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704174December 10, 2025
ELECTRICAL SYSTEM
I remote started my car using the factory installed remote starter, and approximately 5 minutes later I heard my car alarm start going off, so I went to investigate and when I opened the drivers side door, my car was filled with smoke and flames were coming up from the front passenger footwell, underneath the dash where the HVAC blower motor is located. I closed the drivers door and rushed inside to grab a fire extinguisher, but within those 10 seconds I was away, the fire has more than tripled in size. So when I opened the passenger door to use the extinguisher, the fire had grown out of control. With the fire put out, I started looking around and noticed that the engine bay for the car still has rubber hoses and pieces of plastic that are fully intact and haven't been burned, yet the interior of the car is completely gone. I have reason to believe the blower motor was the source of the fire. After talking to a few others that own the same car as me, some have said they've been noticing a burning smell and minor traces of smoke coming from that same area
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11701409November 25, 2025
AIR BAGS
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 46 MPH, a Chevrolet Impala rear-ended the vehicle, causing the vehicle to flip over and slide into the woods. There were no warning lights illuminated. The contact was unable to exit the vehicle at first but was later able to exit through the rear window. The driver was able to walk out of the woods to the highway to obtain assistance. Upon research, the contact associated the failure with NHTSA Campaign Number: 14V372000 (Air Bags). The air bag warning light was turning on and off days prior to the failure. There was an abnormal odor coming from the vehicle. The contact stated that several air bags deployed, trapping the contact in the vehicle. The contact sustained an extremely deep gash on her leg from the air bag. Medical attention was provided at the hospital. There was no reported fire. A Police report was filed but was not provided to the contact. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11700010November 18, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair, my car began shaking violently and then shut off in the middle of the street while I was driving on 11/17/2025 This created a serious safety hazard for me and other drivers. When I took the vehicle to a local auto zone once the vehicle turned on , they told me the throttle body “needs cleaning,” but a new throttle body should not get dirty within a few months. This suggests improper installation or a defective part. The problem returned even though the part was recently replaced. I immediately called the dealership who fixed it and the manager stated I’d have to wait to the following week for another inspection and that I can not be squeezed in . The vehicle is still unsafe to drive because it shakes and can stall unexpectedly. I am concerned because this issue has happened more than once and could have caused an accident. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699756November 17, 2025
POWER TRAIN, ENGINE
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift into the intended gear and then stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699905November 17, 2025
POWER TRAIN
Apparently there is a TSB from GM regarding the end for updated/replacement of parts concerning the hydraulic piping, slave cylinder and accumulator. My clutch became spongy then stuck on the floor. This happened unexpectedly (reservoir full) while driving and almost caused an accident. Apparently GM doesn't take enough accountability to update the failure before or after failure. Reporting this hoping it will eventually force a recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698775November 11, 2025
ENGINE
Catalytic converters melted do to extreme engine temperatures no heat warning was given temperature gage never went off . Water pump has been replaced 4 times. Exhaust is now affected by melted catalytic converters.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698432November 9, 2025
STEERING, VEHICLE SPEED CONTROL
When I accelerate my rpm goes up but car dosent move as speed says and takes for me to let off the gas to speed up , and my steering when I turn it pulls away n it keep popping up service traction and going off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697870November 6, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2014 Chevrolet Cruze. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 98,000. It was later discovered upon checking the Carfax report that the mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697199November 3, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when breaking before that speed is hit it also has a wobbleing steering wheel when breaking at high speeds also when accelerating it will sometimes show engine power reduced after presing the gas pedal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696240October 29, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A engine always seems to run hot smells like it's burning constantly leaks coolant even after repairing electrical problems reoccurring smells like weird chemicals inside of the car when you turn on smells like gasoline and coolant this occurs every day
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695471October 24, 2025
SERVICE BRAKES
The rear brakes lights have a crack causing water to leak through. The water caused damage to the converter output
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694002October 17, 2025
ENGINE, UNKNOWN OR OTHER
My car over heats at least over 300 degrees. Afraid that my vehicle is In danger of catching fire due to the high temperature causing tension belt and hose components to melt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693383October 14, 2025
ENGINE
My son just purchased this car and nearly hit 100,000 miles. It started leaking oil in the engine area the valve cover gasket. It's drips all over the car causing it to smoke and smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691324October 4, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SEAT BELTS
My head lights stopped working except the day time running lights. The high beams don’t work nor the actual head lights. They just went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690501September 30, 2025
ENGINE
My turbocharger is failing. My car has 83,000 miles, but had to get a completely new engine at 37,000 miles. So the engine is less than 50,000 miles old. My check engine light has turned on and it’s is the turbo charger. General Motors has a Special Coverage Adjustment N232395330 that covers models with the same engine as the Chevy Cruze. However, because the model is not listed they are refusing coverage under this adjustment. The adjustment specifically covers the turbocharger, a component or the engine. But since my model is not listed it is not covered despite having the same engine. My turbocharger began failing while I was driving on the grapevine in California. Luckily I was able to make it to my destination but had it failed over the grapevine that would have put me and my passengers in an unsafe situation. It is unacceptable that an engine with less than 50,000 miles on it which has been maintained with frequent oil changes be having this issue yet not be covered under an SCA that acknowledges the issue just doesn’t list the model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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