Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#10702452March 29, 2015
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
I WAS DRIVING THE VEHICLE TO WORK AND THE STABILITRAK CONTROL AND ENGINE POWER LOSS KICKS ON TO THE VEHICLE AND MAKES ME HAVE TO CONTROL OF THE VEHICLE, I'VE ALMOST CAUSED SEVERAL WRECKS DO TO THIS HAPPENING, I'VE BEEN IN AND OUT TO THE DEALER SEVERAL TIMESMALL WITH THIS VEHICLE TOMORROW I'M TAKING IT IN FOR THE 7THE TIME NOW THIS IS A SAFETY ISSUE AND IT'S PUTTING ME AND MY FIANCE LIFE AT RISK, PLEASE SOME THING HAS TO HAPPEN TO GET THIS TAKEN CARE OF! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702130March 27, 2015
VISIBILITY/WIPER
THE VEHICLE SIDE WINDOWS AND OUTER EDGES OF THE WINDSHIELD WOULD FOG UP AND THE DEFROSTER/DEFOGGER WOULD NOT CLEAR THE CONDITION. THE COLDER IT WAS OUTSIDE AND THE FURTHER I DROVE THE VEHICLE THE WORSE IT GOT. THIS HAPPENED ON MULTIPLE OCCASIONS BEFORE THE DEALER FINALLY MOSTLY CORRECTED IT.I SAY MOSTLY BECAUSE THE VEHICLE STILL IS QUITE SLOW TO DEFOG THE WINDOWS IN VERY COLD CONDITIONS. IT IS MUCH BETTER BUT STILL NOT WHAT I WOULD CONSIDER OPTIMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701916March 26, 2015
STEERING
AT LOW SPEEDS, WHEN TURNING, THERE IS A GRINDING SENSATION IN THE STEERING WHEEL AND CAN BE FELT IN THE FLOORBOARD. AFTER TAKING THIS TO THE DEALER TWICE, I WAS TOLD IT WAS THE STEERING COLUMN. MY EXTENDED WARRANTY DOES NOT COVER A "NOISE" AND GM WILL NOT COVER AN ISSUE IF THERE IS AN EXTENDED WARRANTY. I WAS TOLD THAT CHANGING OUT A $400+ PART MIGHT NOT MAKE A DIFFERENCE, AND THE NOISE COULD RETURN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702038March 26, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
WINDOWS STEAM AND FOG FREQUENTLY AND THE FAN DOES NOT CLEAR ALL WINDOWS. WINDSHIELD CENTER WILL ONLY DEFROST WHEN ON LOW SPEED. IT WILL NOT MAINTAIN A CLEAR VIEW UNLESS ON HIGH SPEED AND THEN SOMETIMES THE LOWER CORNERS OF THE WINDSHIELD STAY STEAMED OR FOGGED.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701541March 25, 2015
ENGINE AND ENGINE COOLING
THE CAR JERKS CONTINOUSLY WHOLE SITTING AT RED LIGHTS AND STOP SIGNS. IT'S SO BAD THAT IT FEELS LIKE IT WILL HIT THE CAR IN FRONT OF ME IF I DON'T HAVE MY FOOT ON THE BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701479March 24, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING, AND THE RADIO DASH BEGAN TO FLASH ON AND OFF. THEN THE STEERING BECAME VERY DIFFICULT, AND THE POWER STEERING LIGHT CAME ON, THE WORDS "SERVICE POWER STEERING" CAME ON, THEN THE CAR BEGAN TO PULSE, AND THEN "SERVICE TRACTION" CAME ON, THEN THE CAR SHUT OFF COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701260March 23, 2015
POWER TRAIN, SUSPENSION
CLASSIC CHEVROLET IN GRANBURY TX SOLD ME A 2014 CHEVY CRUZ THAT HAD A BROKEN AXLE AND WAS A OUTSTANDING RECALL. I TRIED TO RETURN CAR FOR THIS REASON BUT THEY WOULD NOT TAKE IT. THE CAR THEN SAT AT THE DEALERSHIP FOR APPROXIMATELY 2 MONTHS WAITING FOR PARTS AND I ONCE AGAIN TRIED TO TURN CAR IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700607March 20, 2015
SERVICE BRAKES
THE RECALL (GM RECALL # 12213) WAS PERFORMED ON APRIL 30, 2014. SINCE THIS DATE, THE BRAKES COME ON NO MATTER WHAT SPEED YOU'RE GOING. ALL OF THE BRAKE LIGHTS COME ON, EVEN WHEN FOOT IS ON THE ACCELERATOR AND THE CAR WILL SLOWLY START TO SLOW DOWN. IT ALSO CAUSES THE CRUISE CONTROL TO DISENGAGE AND THE CAR TO SLOW DOWN. SAFETY NOTICE #14417 COOLANT LEVELS LOW I HAVE TAKEN MY CRUZE IN TO THE DEALERSHIP ON THE FOLLOWING DATES: 8/14/2013, 4/30/2014, 5/6/2014, AND 11/7/2014. EACH TIME I WAS TOLD THE CAR WAS FINE. I AM ADDING A HALF A GALLON OF ANTI-FREEZE EVERY 2-3 WEEKS. THE SERVICE REPORT FROM 4/30/2014 SAYS THEY FOUND A FAULTY PUMP LEAKING OUT COOLANT AND IT WAS REPLACED. THEN WHY IS COOLANT STILL LEAKING? LAST, BUT CERTAINLY NOT LEAST, CHECK ENGINE LIGHT, CODE PO240. THE DEALERSHIP KEEPS TELLING ME IT IS THE CATALYTIC CONVERTER AND IT IS NOT. THERE IS NO LOSS OF POWER AND NO ROTTING EGG SMELL. SO INSTEAD OF CHANGING PARTS UNDER WARRANTY THAT COME UP WITH THE CODE, THEY CHECKED 2 ITEMS FOR THE 4 TIME EACH (WHICH HAVE BEEN FIXED) AND THEY CHECKED THE PARTS I CHANGED MYSELF BUT THEY NEVER CHANGED THE O2 SENSORS WHICH ARE THE PROBABLE ISSUE. THEY RESET THE CODE TO SEE IF THE LIGHT CAME BACK ON. IT DID. WHEN I RETURNED 6 DAYS LATER, MY WARRANTY MILEAGE WAS PAST BY 677 MILES AND INSTEAD OF CALLING IT A CONTINUATION FROM THE PREVIOUS VISIT WHERE THE PROBLEM WAS DIAGNOSED, THEY STARTED A NEW WORK ORDER AND IMMEDIATELY WANTED TO CHANGE THE CATALYTIC CONVERTER. I HAD ON-STAR AT THE TIME. DIAGNOSTICS OF MARCH 2014 SHOWED NO ISSUES. AFTER THE WORK DONE IN APRIL 2014, THE DIAGNOSTIC CAME BACK WITH AN ISSUE WITH THE EXHAUST SYSTEM (CODE PO240). I HAVE HEARD WHAT PEOPLE HAVE SAID ABOUT THIS DEALERSHIP BUT I RARELY LISTEN TO GOSSIP. APPARENTLY, IT'S ALL TRUE. THEY JUST WANT TO FIX THE EXPENSIVE PARTS AND WILL MAKE THEM BREAK DOWN SO YOU BRING IT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695398March 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 17 MPH, THE VEHICLE SLID ON THE ICY ROAD. THE CONTACT LOST CONTROL AND CRASHED INTO ANOTHER PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683334March 18, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL
2013 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTTING OFF MOMENTARILY, WITH THE CRUISE CONTROL SET. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694750March 17, 2015
ENGINE, VEHICLE SPEED CONTROL
DROVE MY CAR ABOUT 70 MILES ON THE INTERSTATE ONCE I GOT INTO TOWN AND STOPPED AT A RED LIGHT THE CAR BEGAN TO SPUTTER, WHEN I ACCELERATED THE CAR WAS HESITANT. MAJOR SAFETY CONCERN, I COULD HAVE BEEN REAR ENDED. ALSO, WHEN MAKING A LEFT HAND TURN ONTO A BUSY STATE ROUTE THE CAR WOULD NOT ACCELERATE IT WAS VERY HESITANT MAKING THE TURN TO A POINT I THOUGHT THE CAR WAS GOING TO STALL, IN FRONT OF ONCOMING TRAFFIC. THE CAR IS AT THE DEALER TODAY GETTING THE COOLANT RECALL COMPLETED AND IT WILL BE COMPUTER CHECKED FOR THE ENGINE LIGHT. FROM WHAT I WAS TOLD BY ANOTHER MECHANIC, THE CAR IS LOOSING VACUUM PRESSURE AND THE VALVES OR VALVE COVER IS LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694751March 17, 2015
VISIBILITY/WIPER
WHILE I WAS DRIVING IN THE RAIN MY DRIVER SIDE WIPER BLADE JUST STOPPED WORKING. ONE OF MY CO WORKERS LOOKED AT IT AND THE ENTIRE BLADE CAME OFF. I HAD A MECHANIC LOOK AT THE PROBLEM TO FIND OUT THE PASSENGER SIDE IS JUST THE SAME WAY. THE ENTIRE WINDSHIELD WIPER MECHANISM HAS TO BE REPLACED. FOR NOW THE PARTS ARE WELDED TOGETHER TO MAKE IT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694616March 16, 2015
SUSPENSION, WHEELS, TIRES
VEHICLE BEGAN WITH SQUEAKING NOISE AS I DROVE HOME AND WHEN HAVING IT CHECKED OUT, I WAS TOLD I NEEDED NEW STRUTS AND THE TIRES HAD WORN OUT DUE TO STRUTS. THE VEHICLE IS A 2013 CHEVROLET CRUZE LT WITH GOOD DRIVING AND 37,000-40,000 HIGHWAY MILES. NEVER HAD STRUTS WEAR OUT ON A VEHICLE THIS EARLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694225March 14, 2015
VISIBILITY/WIPER
IT WAS RAINING, AND APPROXIMATELY 40 DEGREES AS INDICATED BY THE CAR THERMOMETER. I WAS DRIVING AND THE WINDSHIELD WIPERS WERE GOING AND CLEARING THE RAIN PER NORMAL OPERATION. SUDDENLY THE DRIVERS SIDE WIPER ONLY WENT UP ABOUT ONE-QUARTER OF THE WAY OF NORMAL AND THE PASSENGER SIDE WENT CLEAR OVER THE STUCK DRIVERS SIDE WIPER. DESPITE ALL ATTEMPTS TO FIX IT AT THE CLOSEST GAS STATION I COULDN'T FIND OUT WHERE THE PROBLEM OCCURRED, BUT I DID SEE THAT THE PASSENGER SIDE COULD NOT GO UP AND DOWN BY PULLING IT MANUALLY, BUT THE DRIVERS SIDE WOULD FREELY GO UP AND DOWN JUST BY MOVING IT MANUALLY. I COULDN'T SEE MUCH OF ANYTHING AFTER THAT, BUT GOT THE CAR HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693811March 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE AT A COMPLETE STOP ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS UNEXPECTEDLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS EQUIPPED WITH A SECOND GENERATION TRANSMISSION WHICH EXHIBITED THE CHARACTERISTICS THAT WERE NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693944March 12, 2015
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
I'VE HAD NUMEROUS OF MANIACAL ISSUES WITH THE CHEVROLET CRUZE 2011. THE MOST SERIOUS AND DEADLIEST IS THE COOLANT SYSTEM ISSUES THE CHEVROLET CRUZE 2011 HAS. I WAS EXPERIENCING A COUGH ALONG WITH MIGRAINES ONCE ENGAGING THE AIR-CONDITION NUBS FROM HEAT TO AC AND SOME SLEEPING CONDITION WHERE I'D FIND MYSELF SPEAKING WHILE ASLEEP MOMENTARILY AWAKING. I'D WIND MY WINDOWS DOWN WHILE DRIVING AND I'D SEE THAT THE MIGRAINES, COUGHING ALONG WITH SLEEPING EXPERIENCES WOULD STOP. I VISITED MY CHEVROLET CRUZE 2011 DEALERSHIP AND EXPLAINED THE ODOR THAT WAS COMING FROM MY AIR COOLING SYSTEM. THEY CLEANED MY AIR COOLING SYSTEM AND REPLACED MY CABIN FILTER FEELING THAT THIS MAINTENANCE SOLVED THE ISSUES I WAS HAVING I FELT I COULD USE THE COOLING SYSTEM WITH NO PROBLEM. I WAS WRONG. THE MIGRAINES RETURN ALONG WITH THE COUGHING AND THE ODOR WHEN ADJUSTING THE COOLING SYSTEM NUBS. I CALLED THE DEALERSHIP TO EXPLAIN THE ONGOING MANIACAL PROBLEM. AFTER A WEEK OF HAVING MY WINDOWS DOWN MY CAR RAN HOT AND COME TO MY DISMAY IT WAS OUT OF COOLANT. I RECEIVED A LETTER FROM CHEVROLET RECALL DEPARTMENT THAT THE VEHICLE HAS A COOLANT SYSTEM ISSUE WERE COOLANT LEAKS AND THAT WAS THE ODOR. THE COOLANT WAS LEAKING ONTO THE MOTOR AND BURNING OFF RETURNING THE ODOR INTO THE CAB OF THE CAR. I HAD IT TESTED FOR REPAIRS AND HAD A WATER PUMP REPAIRED FOR THE VEHICLE, THIS DID NOT STOP THE PROBLEM, THE HOSE FROM THE MOTOR AND COOLANT RESERVOIR WAS REPLACED, DID NOT FIX THE PROBLEM AND THE LEAKING OF COOLANT CONTINUES. THE RECALL STATED THAT THE ONLY MAINTENANCE FOR THIS PROBLEM IS REFILLING THE RESERVOIR WITH COOLANT INTL THE PROBLEM IS FOUND AND FIXED. THAT MEANS I'LL HAVE EXPERIENCE EACH CONDITION I MENTION ABOVE WHICH HAS WORSENED. NOW IT'S CLOSE RELATED TO SEIZURE LIKE ENCOUNTERS SEE OBJECTS MOVE, FEEL WEAK, BLURRED VISION AND BODY JERKS. I'VE ASKED FOR A RENTAL INTL THE PROBLEM IS FOUND. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10693277March 10, 2015
VISIBILITY/WIPER
THE WIPER BLADE TRANSMISSION HAD TO BE REPLACED ON THE PASSENGER SIDE WIPER 3 WEEKS AGO. NOW THE DRIVER SIDE WIPER WILL ONLY GO ABOUT 1/4 OF THE WAY UP. THE PASSENGER SIDE WIPER GOT STUCK ON THE DRIVER SIDE WIPER AND BROKE COMPLETELY OFF. THIS IS A HORRIBLE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672092March 10, 2015
ELECTRICAL SYSTEM
2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO IGNITION KEY PROBLEMS. *SMD THE CONSUMER STATED A FEW DAYS AFTER THE VEHICLE WAS PURCHASED THE IGNITION SWITCH TURNED OFF BY ITSELF WHILE MERGING ONTO THE HIGHWAY. THE CONSUMER STATED HER HUSBAND'S RING WAS HOLDING MANY KEYS AND IT APPEARED THAT ONE BECAME WEDGED ON THE STEERING COLUMN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693078March 9, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE WARNING LIGHT SUDDENLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS WHERE THE KNOCK SENSOR AND THE OXYGEN SENSOR WERE REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692895March 9, 2015
STEERING
AS I WAS DRIVING DOWN THE STREET MY CAR DID A SHIFT AS I WAS APPROACHING THE LIGHT.ME AND MY HUSBAND LOOK AT EACH OTHER AND STATED WHAT WAS THAT I PROCESSED TO MAKE A LEFT TURN AND PARK MY CAR. THE MOMENT I PULLED IN THE PARKING SPOT I NEEDED TO REVERSE THE CAR WELL NEEDLES TO SAY THE CAR DIDN'T MOVE YOU HEARD A CLICK AND IT DID NOTHING SO MY HUSBAND SAYS TURN THE CAR OFF AND SEE WHAT HAPPENS, I DID THAT NOTHING HAPPENED THE CAR STILL WOULDN'T REVERSE SO I CAN PARK MY CAR, THEN HE STATED PUT THE CAR IN NEUTRAL TO SEE WHAT HAPPENS OUT IT IN NEUTRAL IT GOES FORWARD, I JUST PURCHASED THIS CAR BLACK FRIDAY FROM KIA ON THE BLVD IN PHILADELPHIA, PA. I'M TRULY UPSET MISSING. PLEASE HELP. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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