Chevrolet Caprice Complaints

715 consumer complaints on file.

#8016408August 15, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VEHICLE SPEED CONTROL
WHILE DRIVING AND APPLYING BRAKES THERE IS A FULL THROTTLE AND THERE WILL BE NO BRAKING. DEALER CONTACTED. HAD PART REPLACED, BUT PROBLEM REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765704August 15, 2002
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL COLLAPSED (BROKE OFF) AT THE TWO HORIZONTAL POINTS - - 3 O'CLOCK AND 9 O'CLOCK POINTS AT A ROUTINE "ROCKING" AT A STOP. NOT AN EMERGENCY STOP OR SUDDEN STOP; JUST A ROUTINE STOP AT A LIGHT. I HAD NEVER SEEN THIS HAPPEN IN ANY VEHICLE UNLESS INVOLVED IN A CRASH, MUCH LESS FROM A FRAIL MAN AS MYSELF WHO DOES NOT POSSESS SUPERHUMAN POWERS. I ASKED MECHANICS IF THEY HAD EVER SEEN THIS OCCUR AND THE ANSWER WAS NEGATIVE. I CONTACTED KELLY CHEVROLET (HALLANDALE, FL) AND THEY ALSO TOLD ME TO NEVER HAVE SEEN THIS HAPPEN, UNLESS THE VEHICLE WAS IN AN CRASH. SINCE THEN I HAVE CONTACTED GM AND HAVE RECEIVED NOTHING BUT RUN-AROUNDS. THEY ASSIGNED IT CASE NO. 1-21646074, THEN, THEY GOT IT MIXED UP WITH SOMEONE ELSE'S CASE BY THE NAME OF FENNIMORE. I REPLIED TO THEM TO CORRECT THE NAME ERROR AND PROVIDE THEM WITH FURTHER INFO AND I RECEIVED TWO REPLIES FROM TWO DIFFERENT REPRESENTATIVES WITHIN 3 HOURS OF EACH OTHER. THE FIRST ONE, A MS. NEJDI, WHO SAID TO CONTINUE WORKING WITH THE ORIGINAL REPRESENTATIVE (A MS. WEIR, WHOM HAD DONE ABSOLUTELY NOTHING, OTHER THAN MIX ME UP WITH A MR. FENNIMORE). THE SECOND RESPONSE CAME FROM THE ORIGINAL REPRESENTATIVE (MS. WEIR, ADDRESSING ME AS MR. FENNIMORE, AGAIN). SHE SAID IN THIS EMAIL THE CASE HAD BEEN CLOSED DUE TO MY LACK OF RESPONSE. IN FACT, I HAD RESPONDED AND EVEN ATTEMPTED TO CORRECT HER ERROR OF THE NAME AND SAID CORRECTION WAS ACKNOWLEDGED BY MS. NEJDI, AS PREVOUSLY STATED HEREIN. THE DISTURBING PART ABOUT THIS IS GM'S FAILURE TO ACKNOWLEDGE THIS IS A VERY SERIOUS POTENTIAL SAFETY ISSUE. A STEERING WHEEL SHOULD NOT COLLAPSE AT A ROUTINE STOP REGARDLESS OF THE AGE OR MILEAGE OF THE CAR WITHOUT BEING INVOLVED IN A CRASH. GM IS ACTING TOTALLY INCOMPETENT IN HANDLING THE COMPLAINT AS WELL AS IRRESPONSIBLE BY IGNORING A SERIOUS SAFETY ISSUE. I HAVE SAVED EACH EMAIL TO AND FROM GM TO PROVE THEIR DISREGARD FOR SAFETY AND MISHANDLING OF THE MATTER. I WOULD APPRECIATE THE NTHSA'S INVOLVEMENT IN THIS CASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016024August 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING ABS BRAKE LIGHT APPEARED ON DASHBOARD. DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER STATED THAT THE BRAKE PADS WERE REPLACED AT 21000 MILES AND FRONT DISCS REPLACED AT 27000 MILES. ALSO THE ANTILOCK BRAKE SENSOR FAILED AT 23000 MILES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015604August 6, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
WINDOWS WERE NOT WORKING PROPERLY, ALSO WHEN TAKING A LOOK AT VEHICLE THERE WAS SMOKE COMING FROM DOOR. CONTACTED DEALER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015218July 31, 2002
ELECTRICAL SYSTEM:HORN
HORN BUTTON IS PLASTIC. CONSUMER CAN PUSH THE BUTTON STRAIGHT THROUGH, CAUSING IT TO GET STUCK. DEALER WILL BE NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014758July 25, 2002
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 35 MPH CONSUMER HEARD A GRINDING NOISE, DEALER DETERMINED THE DRIVER SIDE UPPER BALL JOINT NEEDED TO BE REPLACED. TIRE WAS TILTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764435July 18, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL LEAK AT TANK FIRST OCCURRED APRIL 22 THIS YEAR. FUEL LEVEL SENDER SEAL REPLACED. MAY !7 FUEL LEVEL SENDER DEFECTIVE, FUEL LEAK. REPLACED FUEL TANK, SENDING UNIT SEAL, FUEL PUMP. TODAY-JULY 18, MASSIVE FUEL LEAK AT TANK WITH GASOLINE PUDDLING UNDER CAR WHILE ENGINE IDLING. 20 MINUTES OF IDLING CAUSED OVER 1 GALLON OF FUEL TO BE EXPELLED FROM TANK. INSPECTION SHOWS POSSIBLE DEFECT IN FUEL VAPOR RECOVERY SYSTEM CAUSING EXCESS FUEL TANK PRESSURE, SUFFICIENT TO CAUSE FUEL TANK SEAL FAILURE WHERE SENDING UNIT MOUNTS TO TANK. THIS IS A VERY SERIOUS PROBLEM. A DISCARDED CIGARETTE COULD CAUSE FUEL VAPORS TO IGNITE. THIS LEAK WILL CONTINUE TO OCCUR UNTIL SOURCE OF EXCESSIVE FUEL TANK PRESSURE CAN BE DETERMINED. IT MAY BE THE RESULT OF FAILURE TO MAINTAIN FUEL VAPOR RECOVERY SYSTEM OR A COMPONENT FAILURE. IF SO, WHY SHOULD A FAILURE RESULT IN MASSIVE FUEL LEAKAGE? THIS IS A PROBLEM WITH LIFE THREATENING POTENTIAL AND SHOULD RECEIVE YOUR HIGHEST PRIORITY IN FOLLOW UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014074July 16, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
FRONT END SUSPENSION LOWER CONTROL ARM ON DRIVER'S SIDE IS FAULTY. BOLT THAT HOLDS FRAME IS HANGING OFF AND THE SELF LOCKING NUT CAME OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013864July 15, 2002
ELECTRICAL SYSTEM:HORN
HORN DOES NOT WORK WHILE DRIVING AND COULD CAUSE AN ACCIDENT OR A PEDESTRIAN TO GET HURT. CAUSE UNKNOWN. DEALER NOTIFIED. *AK CONSUMER STATED THE HORN BUTTONS ARE LOOSE IN THE STEERING WHEEL. HORN HAS BEEN INTERMITTENTLY INOPERATIVE. NOW IT IS NOT WORKING AT ALL. CONSUMER UNPLUGGED THE HORN BECAUSE IT WOULD GO OFF WHEN TURNING A CORNER IN EITHER DIRECTION. THE TECHNICIAN FOUND HORN CONTACTS LOOSE AND THEY WERE BROKEN CAUSING INTERMITTENT OPERATION. THE CONTACTS WERE REPLACED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013886July 15, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING, BRAKE HOSE RUBS ITS MOUNTING BOLT. IT WAS INSTALLED WITH A LOOP IN THE HOSE. REPAIR HAS BEEN MADE ON VEHICLE.*AK CONSUMER STATED THE HOSE WAS WORN IN THE REENFORCING LAYER OF THE HOSE, CONSUMER NOTICED THIS WHEN THE WHEEL WAS OFF.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013148July 2, 2002
ELECTRICAL SYSTEM:HORN
HORN STOPPED WORKING AND WAS REPLACED IN NOVEMBER OF 2001. AT THIS TIME HORN STOPPED WORKING AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010592May 28, 2002
AIR BAGS, EXTERIOR LIGHTING:BACK UP LIGHTS, ELECTRICAL SYSTEM:HORN, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIRBAG LIGHT STAYS ON WHILE DRIVING.*AK THE AIR BAG LIGHT IS CONSTANTLY ON. THE VEHICLE WAS SERVICED IN 1997, 1999 AND 2000. EACH TIME THE LIGHT ILLUMINATED AGAIN. THE AIR BAG WILL NOT DEPLOY IF THE LIGHT IS ILLUMINATED. THE HORN IS INOPERABLE. THE WIRING TO THE SIR SYSTEM WAS REPAIRED. THE ENGINE COOLING SYSTEM NEEDED SERVICING. ALSO THE BACK UP LIGHTS WERE OUT, DEALER HAD TO MAKE AN ADJUSTMENT TO THE NEUTRAL SAFETY SWITCH IN THE TRANSMISSION. JLG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761727May 9, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER SEATBELT LATCH WON'T LOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009438May 8, 2002
ELECTRICAL SYSTEM
WHILE DRIVING, BATTERY GAUGE GOES DOWN. CONNECTOR TO FUSE PANEL UP AGAINST FIREWALL HAS MELTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009483May 8, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
FUEL TANK IS LEAKING FUEL BECAUSE THE PLASTIC TANK IS SEPARATING FROM SEAM. DEALER CONTACTED.*AK. ALSO THE SERPENTINE BELT WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007522April 12, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE HAS PROBLEM WITH RESTARTING, DEALER NOTIFIED, AND INFORMED CONSUMER THAT IT WAS PASS KEY FAULT, NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006989April 8, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 70 MPH HIT FIRE HYDRANT HEAD-ON AND AIRBAGS DIDNOT DEPLOY. VEHICLE TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8006317March 25, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONNECTOR IN FUEL TANK IS DETERIORATING, FUEL PUMP CONNECTOR FAILED, THE INSULATION ON THE WIRE MELTED, ARCING AT THE CONNECTOR LEAVING A CARBON TRAIL. *JG *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005323March 11, 2002
SEATS
BRACKET ON RIGHT SIDE OF SEAT BROKE WHILE DRIVING. DEALER REPAIRED IT, BUT PARTS WERE NOT AVAILABLE FOR CRACKED BRACKET ON LEFT SIDE. DEALER HAS ORDERED PART. DRIVER CLAIMED IT HAS BEEN 4 MONTHS AND PART WAS STILL NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564381February 19, 2002
EQUIPMENT
CONSUMER COMPLAINS THAT THE JAKE BRAKE IS NOISY WHILE DRIVE IN THE CITY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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