Chevrolet Avalanche Complaints (2009)

96 consumer complaints on file.

#11532117July 13, 2023
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The passenger side air bag was replaced under a current recall (N212328790) however, once they fixed the issue at Love Chevy (Inverness, FL), the air bag light stayed on. It has never shut off and after speaking with the dealership as well as Chevrolet, they refuse to fix the issue they caused. I do not know if the recall has actually been fixed. Additionally, I am unable to refuel appropriately due to another recall (that my vehicle apparently isn't a part of), however, based on the amount of people that have the same problem, it should be a wider issued recall. This is for Chevy recall # 08411 for the Fuel System Control Module. It affects the charcoal canister, along with purge value and corresponding lines. Depending on how bad, charcoal canister needs replacement, even possibly the lines, as well as the gas tank. Very expensive fix that Chevy refuses to address. This is a common problem that mechanics see with these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512395March 17, 2023
TIRES
The contact owns a 2009 Chevrolet Avalanche equipped with Cooper Tires, Tire Line: Discoverer Rugged Trek, Tire Size: 275/55/R20, DOT Number: (Not Available). The contact stated that while driving at an undisclosed speed, an abnormal noise was heard coming from the front passenger’s side tire. The contact pulled over and noticed that the front passenger’s side tire side wall was blown out. The vehicle was towed to an independent mechanic, who removed the tire. The contact then stated that the tire was taken to another independent mechanic, where it was diagnosed and determined that the front passenger’s side tire needed to be replaced. The tire was not replaced. The tire was a replacement tire. The manufacturer was made aware of the failure. The approximate tire mileage was 20,000. The approximate vehicle failure mileage was 165,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444139December 17, 2021
AIR BAGS
2009 CHEVROLET AVALANCHE. CONSUMER WRITES IN REGARDS TO AIRAG SAFETY RECALL. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR HAVE NOT BECOME AVAILABLE. THE CONSUMER WAS PLACED ON AWAITING LIST AT THE DEALERSHIP TO BE CONTACTED WHEN THE PART ARRIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443583December 13, 2021
AIR BAGS
2009 CHEVROLET AVALANCHE. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIRBAG COULD NOT BE REPLACED WITHOUT DESTROYING THE DASHBOARD. THE CONSUMER WOULD HAVE TO INCUR THE COST OF THE DASHBOARD REPLACEMENT AND REPAIR. THE CONSUMER STATED THIS WAS UNSATISFACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441514November 23, 2021
AIR BAGS, STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2009 Chevrolet Avalanche. The contact stated that he received notification of NHTSA Campaign Number: 21V052000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon picking up the vehicle from the dealer, he noticed that the dealer had fractured a portion of the dashboard close to the passenger’s side air bag housing. The dealer was notified of the failure and informed the contact that the dashboard was fractured prior to the recall repair. The manufacturer was notified of the failure and advised the contact that they could not assist. A case was opened. The vehicle was repaired. The approximate failure mileage was 102,000. Consumer stated dealer installed new dash into the vehicle.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420387June 10, 2021
AIR BAGS
Takata recall. The contact owns a 2009 Chevrolet Avalanche. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418663May 26, 2021
AIR BAGS, UNKNOWN OR OTHER
I purchased the 2009 Chevrolet Avalanche new in October 2009. While in warranty I noticed the dashboard was cracking and took it to the dealer, Four Stars Auto, in Henrietta, Texas. At that time I was told they would order a new dash board and replace it. I took the truck in for replacement of the dash board on the scheduled date. After the truck was out of warranty the dash board cracked again in the same place. I suspect the dash was repaired and painted and not replaced, but I have no proof so I did not contact the dealer. Since that time I have learned this has been an issue with other owners of GM trucks and nothing can be done about it other than replacing the dash, which is a very expensive repair for someone that is retired and on a fixed income. My dash board has now cracked in at least four places and seems to be getting worse. I have heard this could cause issues with the deployment of the airbags, not to mention diminished resale value.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405465March 29, 2021
AIR BAGS, UNKNOWN OR OTHER
MY TRUCK IS ONE OF THE MANY WITH THE CRACKING OF THE DASH IN MULTIPLE PLACES. THIS VEHICLE HAS BEEN STORED IN A GARAGE OR IN SHADED AREAS MOST OF ITS LIFE AND HAS THE DEFECTIVE DASH BOARD THAT IS FALLING APART. I AM CONCERNED THAT IF A AIRBAG EVER HAS TO DEPLOY, THIS DASH COULD CAUSE SHRAPNEL TO EITHER PUNCTURE THE AIRBAG OR HARM A PASSENGER. I HAVE ASKED GM DEALERSHIP TO REPLACE AND THEY QUOTED THOUSANDS FOR WHAT APPEARS TO BE A PROVEN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404327March 22, 2021
AIR BAGS
RECALL #N212328790 FOR AIR BAG ,NHTSA # 21V053 . SERVICE DONE BY DEALER ,BUT AIR BAG WARNING LIGHT STILL ILLUMINATED , MECHANIC SAID BAG WILL NOT DEPLOY WITH LIGHT ON .WHAT WAS PURPOSE OF RECALL IF WE STILL HAVE NO OPERATING AIR BAG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399802March 8, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS TAKEN TO CUTTER CHEVROLET (711 ALA MOANA BLVD, HONOLULU, HI 96813) WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COMMON AND THAT THE DASHBOARD WOULD BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350931August 24, 2020
UNKNOWN OR OTHER
DASH IS CRACKING VERY BADLY, PEICES ARE COMING OFF INTO THE DRIVER AND PASSENGER AREA. RISK OF CUT OR STABS WITH HARD PLASTIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349944August 17, 2020
UNKNOWN OR OTHER
DASH HAS CRACKED IN SAME PLACE AS MANY PEOPLE HAVE COMPLAINED THIS IS A DEFECTIVE PART AND WOULD LIKE IT REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349012August 13, 2020
UNKNOWN OR OTHER
CRACKED DASHBOARD DUE TO GM FLAWS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328662June 13, 2020
SERVICE BRAKES
MY 11 YEAR OLD TUCK BRAKE LINE LEAKING BADLY UNDER DRIVER SIDE WHEN I PUMP BRAKES AND FAILED TO STOP AND IT HIT MY GARAGE DOORS WHEN I GOT HOME. IT HAS LESS THAN 80,000 MILES ON IT. CORROSIVE AND RUSTY LINES OR SOMETHING MORE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11316452March 5, 2020
UNKNOWN OR OTHER
CRACK DASHBOARD BEEN REPLACE O CE AND CRACK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271686October 28, 2019
AIR BAGS
I KEEP GETTING TOLD I HAVE A TAKATA AIRBAG RECALL AND CHEVROLET TELLS ME THEY AREN'T GOING TO FIX IT. I DON'T KNOW HOW TO GET IT REPAIRED. THEY SAY IT'S SAFE, BUT IF IT'S SAFE WHY CAN'T THEY GET THE AIRBAG RECALL RESCINDED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269849October 21, 2019
AIR BAGS
I SAW IN TELEVISION THE AD SAYING THAT I WOULD CHECK MY VINYL NUMBER BECAUSE THERE IS A DEFECT IN MY CAR'S AIR BAGS FOR THE MANUFACTURER END
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256076September 17, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY STABILITY CONTROL AND TRACTION CONTROL KEEP TURNING OFF. I HAVE TAKEN IT IN AND THE MECHANIC SAYS IT IS THE STEERING ANGEL SENSOR. THEY CANNOT FIX IT BECAUSE THE PART IS BACK ORDERED NATION WIDE. HE SAID IT IS USED ON LOTS OF GM PLATFORMS. SO NOW AT VARIOUS TIMES I HAVE NO STABILITY CONTROL OR TRACTION CONTROL AND CANNOT GET THE TRUCK FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253123September 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VYLETEL BUICK GMC (40755 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 698-7530) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT WAS UNABLE TO IMPORT THE VEHICLE TO THE UNITED STATES. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245642August 22, 2019
AIR BAGS
GM HAS NOT MADE PARTS AVAILABLE TO COMPLETE THIS REPAIR. THEIR WEBSITE SAYS THE NHTSA IS STILL REVIEWING THE NEED, SO NO ACTION ON THEIR PART IS PLANNED. PLEASE GET GM TO COMPLETE THE REPAIRS ON THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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