Chevrolet Avalanche Complaints

2,954 consumer complaints on file.

#11000931June 23, 2017
UNKNOWN OR OTHER
DASH LARGE CRACK SAFETY CONCERN POSSIBLY PROJECTILE IF IN A ACCIDENT DASH MATERIAL NOT TO STANDARDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10999995June 19, 2017
UNKNOWN OR OTHER
I HAVE 2 CRACKS IN THE DASHBOARD OF MY 2013 AVALANCHE THAT SEEMINGLY APPEARED OVERNIGHT. MUCH LIKE THE OTHER COMPLAINTS I'VE SEEN ON THIS SITE, ONE CRACK IS AT THE TOP CORNER OF THE PASSENGER AIR BAG AND THE OTHER IS ON THE DRIVER SIDE. I'VE BEEN IN CONTACT WITH GM AND THEY'VE OFFERED TO SPLIT THE REPAIR WITH ME BUT MY RESEARCH INDICATES THIS MIGHT BE A MORE WIDE SPREAD ISSUE. OPENING THIS ISSUE TO HOPEFULLY BRING MORE AWARENESS TO THE SITUATION. VEHICLE HAS BEEN EITHER KEPT IN A GARAGE OR HAD A THICK WINDOW VISOR IN THE FRONT WINDOW SINCE I BOUGHT IT NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000026June 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BOB BELL CHEVROLET LOCATED AT 1200 BALTIMORE PIKE BEL AIR, MD 21014 410-877-6478) WHERE IT WAS CONFIRMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 134,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995764June 18, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY DASHBOARD CRACKED FOR NO REASON. IT'S BEEN KEPT OUT OF THE SUN AND HIGH TEMPERATURES. ALSO BACK UP SENSORS STOPPED WORKING, I HAD THEM REPLACED BY THE DEALER. BUT ONLY LASTED 6 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995067June 14, 2017
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG SERVICE LIGHT IS ON THE TRUCK WILL SURGE WITH NO WARNING CAUSE THE INSTRUMENT TO BLACK OUT AND WOULD CAUSE THE TRUCK TO STOP CHECK ENGINE LIGHT IS ON WITH NO KEY AND CONTROL ON THE STEERING NOT FUNCTIONAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994925June 13, 2017
UNKNOWN OR OTHER
MY DASHBOARD IS CRACKING AND PIECES ARE FALLING OFF. THERE IS NOW A BAD RATTLE AND I'M AFAID IF THERE IS A ACCIDENT, THE DASH WILL FALL APART AND SHARP PIECES OF DASH WILL FLY AROUND THE CAB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994090June 9, 2017
SERVICE BRAKES
WHILE BRAKING FOR A RED STOP LIGHT THE TRUCK WAS STOPPING NORMALLY AND WAS ALMOST STOPPED WHEN THE BRAKE PEDAL WENT NEARLY TO THE FLOOR AND BRAKING ACTION WAS SEVERELY AFFECTED CAUSING A MUCH DELAYED COMPLETION TO THE STOP. WHEN THE BRAKE PEDAL COLLAPSED A CHIME CAME ON AND A BRAKE FAILURE LIGHT APPEARED ON THE DASH PANEL. LUCKILY I WAS ABLE TO AVOID HITTING THE CAR IN FRONT OF ME. I WAS ABLE TO DRIVE THE CAR SLOWLY OUT OF TRAFFIC GOING VERY SLOW AND USING THE EMERGENCY BRAKE. UPON INITIAL INSPECTION, BRAKE FLUID WAS OBSERVED LEAKING FROM SOMEWHERE UNDER THE TRUCK. THE TRUCK WAS TOWED TO A SERVICE GARAGE WHERE THE INITIAL DIAGNOSIS WAS A RUSTED OUT BRAKE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993865June 8, 2017
AIR BAGS
TAKAKA RECALL AND DASHBOARD CRACK AROUND THE PASSENGER SIDE AIRBAG COVER. STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993733June 7, 2017
ELECTRICAL SYSTEM
CLUSTER PANELS ON CHEVY TRUCKS,TEND TO BLANK OUT DUE TO FAULTY CONNECTIONS. THIS IS DANGEROUS IN THAT YOU HAVE NO IDEA OF MILLAGE ON TRUCK AND WHEN TO CHANGE OIL, CHECK BRAKES, ALL THE THINGS MILAGE METERS ARE USED FOR.IF YOU GO ON THE INTERNET YOU SEE ALL SORTS OF VIDEOS ON THIS PROBLEM FROM OTHER CHEVY TRUCK OWNERS. CHEVY DOES NOT ACKNOWLEDGE THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993531June 6, 2017
UNKNOWN OR OTHER
MY DASH CRACKED AT 17000 MILES, CRACKED RIGHT DOWN THE MIDDLE FOR NO REASON. THE ONLY REASON I KNEW IT WAS CRACKED AS I HEARD A TERRIBLE RATTLING AND MY DASH WAS WHAT I CAN ONLY DESCRIBE AS JUMPING. IN CLEANING THE DASHBOARD ONE AFTERNOON I NOTICED A LARGE CRACK, I IMMEDIATELY WENT TO THE DEALERSHIP WITH THIS PROBLEM. YES THEY SAID THERE ARE SOME PROBLEMS WITH SOME OF THE DASH BOARDS AND THESE VEHICLES AND THAT THEY WOULD REPLACE IT FOR NO CHARGE, I WOULD THINK SO SINCE THE TRUCK WAS ONLY TWO YEARS OLD AND HAD 17,000 MILES ON IT! NOW AT 50 MM THE DASH HAS CRACKED ONCE AGAIN THIS TIME IN A DIFFERENT PLACE, AND THE NOISE AND RATTLING IS UNBEARABLE. TOOK IT TO MY LOCAL DEALER THEY SAID I HAD TO CONTACT GM, WHICH I DID AND AFTER 4 DAYS OF WAITING, I CONTACTED THE DEALER AND SHE SAID SHE SPOKE WITH GM AND THEY WERE OFFERING 0 ASSISTANCE. NOW I AM ASKED TO PAY $1008.00 FOR A SECOND CRACKED DASH? I WAS EVEN TOLD BY THEIR DEALERSHIP I WAS LUCKY THEY REPLACED IT THE FIRST TIME BECAUSE SOMETIMES PEOPLE GET THEIR DASHES CRACKED BY" PEOPLE PUTTING THEIR FEET ON THEM". MY HUSBAND AND I ARE THE ONLY ONES WHO DRIVE THIS VEHICLE WE DON'T EVEN HAVE ANY CHILDREN. IF THAT EVEN MATTERS!! I AM OUTRAGED THAT GM IS TURNING THEIR HEAD TO THIS AND EXPECTING THE CONSUMER TO FIX A FAULTY AND OBVIOUS DEFECT IN THEIR VEHICLES. I WILL NOT PAY TO GET THIS FIXED I WILL GET RID OF THIS VEHICLE AND BUY A TOYOTA OR HONDA SOMETHING THAT I KNOW WILL LAST. MY ENTIRE FAMILY HAS WORKED OR HAS RETIRED FROM GM AND THIS IS HEARTBREAKING. IT'S BEYOND MADDENING! I WAS JUST DRIVING AND HEARD RATTLING IN BOTH CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993432June 6, 2017
AIR BAGS, UNKNOWN OR OTHER
DASH BOARD CRACKS FORMED ON PASSENGER AIRBAG AND DRIVER OVER INSTRUMENT PANEL. POSSIBLE AIRBAG DEPLOYMENT PUNCTURE HAZARD AND VIBRATION DISTRACTION WHILE MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993279June 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE RECALL WAS NOT THEIR RESPONSIBILITY. THE LOCAL DEALER (JUD KUHN CHEVROLET LOCATED AT 3740 HWY 9 E, LITTLE RIVER, SOUTH CAROLINA 29566) STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992970June 3, 2017
AIR BAGS, UNKNOWN OR OTHER
THE DASH CRACKED OVERNIGHT. THERE ARE NOW TWO BIG CRACKS IN THE DASH OF THE VEHICLE, ONE ON PASSENGER SIDE JUST ABOVE THE AIRBAG AND ANOTHER ON THE DRIVER SIDE, JUST TO LEFT OF CENTER ABOVE THE MAIN GAUGE CLUSTER. I HAVE READ ONLINE THAT THIS IS A KNOWN ISSUE BY GENERAL MOTORS FOR THE 2013 AVALANCHE, AS WELL AS OTHER MODELS FROM THAT YEAR AND THE FEW YEARS PREVIOUS. THIS VEHICLE IS KEPT IN THE GARAGE, HAS NEVER BEEN OFF ROAD OR BEEN WRECKED IN ANY WAY. THE DASH ITSELF IS ONLY WIPED DOWN WITH A DAMP CLOTH WHEN TRUCK IS WASHED, AND NEVER HAS CHEMICALS USED ON IT. WHEN THE TRUCK IS NOT IN THE GARAGE, A SUN VISOR SHIELD IS PLACED IN THE FRONT WINDOW AT ALL TIMES. THIS IS A BIG SAFETY ISSUE, DUE TO THE FACT THAT IS COMPROMISES THE INTEGRITY OF THE AIR BAG AND ALSO CAN ALLOW FOR FLYING DEBRIS IN THE CASE OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992692June 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CHEVROLET DEALER WAS CONTACTED (FERMAN CHEVROLET TARPON SPRINGS, 43520 US HWY 19 N, TARPON SPRINGS, FL 34689; (727) 934-5789) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CHEVROLET MANUFACTURER WAS CONTACTED AT 800-222-1020. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992205May 30, 2017
STRUCTURE:BODY
DASH CRACKS AROUND PASSENGER DASH AIRBAG AND STEERING WHEEL UPDATED 9/29/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991266May 23, 2017
UNKNOWN OR OTHER
CRACK IN DASHBOARD BY AIRBAG CONCERNING IF AIRBAG DEPLOYED COULD BE RIPPED BY BROKEN PLASTIC OF DASH OR POSSIBLY PROJECT PLASTIC THROUGHOUT VEHCILE INJURING PASSENGERS. SEEMS TO BE A COMMON PROBLEM IN SEVERAL MODELS OF GM FROM 2007-2013 AND GM REFUSES TO ADDRESS THE PROBLEM OR HELP WITH REPLACING THE BROKEN PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986157May 17, 2017
UNKNOWN OR OTHER
VEHICLE WAS STATIONARY WHEN I NOTICED A LARGE CRACK IN THE DASHBOARD NEAR THE PASSENGER SIDE DASHBOARD AIR BAG. THE TRUCK WAS PARKED IN MY DRIVEWAY. I AM CONCERNED WITH THE EFFECTIVENESS OF THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985095May 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 07/21/17 *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984830May 11, 2017
STRUCTURE:BODY
AFTER DRIVING IN THE SUMMER WENT INSIDE MY HOUSE, WHEN I CAME OUT THE DASH HAD CRACKED ABOVE THE AIRBAG AREA. ALSO CRACKED ABOVE THE INSTRUMENT CLUSTER. THE TRUCK WAS NOT MOVING. THE DASH HAS NO STRUCTURE UNDER THE CENTER OF THE DASH TO KEEP THE DASH FROM FLEXING. IF PARKING WITH DASH HALF COVERED IN SHADE THEN THE DASH WILL BE DIFFERENT TEMPS ON OPPOSITE SIDES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984640May 10, 2017
AIR BAGS, UNKNOWN OR OTHER
ANOTHER FAULTY GM DASHBOARD. FLAPS AROUND WHILE DRIVING - CENTER CLIP BLOWN OUT WITH NO STRUCTURAL SUPPORT TO HOLD TWO PIECES TOGETHER. LEADING CAUSE OF DASHBOARD CRACKING IN SIMILAR GM VEHICLES. CONCERN OVER AIR BAG EFFECTIVENESS ON ACCOUNT OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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