Chevrolet Avalanche Complaints

2,954 consumer complaints on file.

#11593712June 11, 2024
AIR BAGS
The contact owned a 2007 Chevrolet Avalanche. The contact stated that while driving at approximately 60 MPH, he lost control of the vehicle after driving over a pothole and crashed into a telephone pole. The pole fell on the vehicle and the fire department had to remove the contact from the vehicle. The front passenger's side of the vehicle was damaged. The air bags in the vehicle failed to deploy during the impact. The contact sustained three fractured ribs and one lacerated lung which required medical attention via hospital. The vehicle was towed and deemed destroyed. A police report was filed. The contact mentioned that the vehicle was previously serviced for an unknown NHTSA Campaign Number for the Air Bags prior to the crash. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11587068May 5, 2024
SUSPENSION, UNKNOWN OR OTHER
Rear control arms were rusted out and fell off the frame. Additionally with that happening the rear drive shaft was pulled out from transmission and could cause a vehicle to flip. Upon further investigation body frame was extremely rusted for a truck this age. 85450 mes on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583451April 17, 2024
SERVICE BRAKES, POWER TRAIN, AIR BAGS
The brake pressure modulator valve leaks the transmission has problems and service airbags is on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583489April 17, 2024
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2008 Chevrolet Avalanche. The contact stated that while driving at various speeds, the vehicle lost motive power and independently turned off. After restarting the vehicle, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582808April 13, 2024
STRUCTURE:INTERIOR PANELS:DASHBOARD
The dash has been slowly cracking the past couple of years. Which I’m concerned it will affect the air bag if ever in an accident and also dangerously sharp pieces of the dash could cause harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574539February 28, 2024
AIR BAGS, SEAT BELTS
Was going down the road and there was a big load bang or pop that sounded like a bomb went and the seatbelts sucked us back and locked us in place and then the service airbag light came on the light stays on the seatbelts are locked up can remove and it was like the air bags says will no longer deploy/work and now can't use the seatbelts and the law says no seatbelt use we get a ticket so now can't drive truck unless I want a ticket. So what do I do now I am disabled and this my only vehicle that I need to get to the doctors with so how to get it fixed is the manufacturer responsibility. My email is [XXX] My phone number is [XXX] Would like someone to contact me ASAP PLEASE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566169January 17, 2024
WHEELS, UNKNOWN OR OTHER
Gear shift indicator does not always light. Has been an issue with other models but has never been recalled for this specific model. Don’t always know what gear you are in. Spare tire completely rusted out, unable to get down. Not sure if this is a recall issue but apparently common for this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554315November 9, 2023
SERVICE BRAKES
The contact owns a 2002 Chevrolet Avalanche. The contact stated while attempting to stop the vehicle, the brake pedal was firm, and vehicle kept accelerating unintendedly. Several warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty ABS module. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not included in a recall because he was not located in a salt State. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554131November 8, 2023
AIR BAGS, UNKNOWN OR OTHER
Dash is cracked in so many spots and missing peices to where it is unsafe. In an accident those loose and broken peices can hurt a passenger/driver. Can't even get the airbag recall taken care of because the dash is too damaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553865November 6, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2007 Chevrolet Avalanche. The contact stated that while the vehicle was at the dealer for a service appointment, the contact was informed that the subframe was severely corroded. The contact was informed that the subframe and parts connected to the frame would also need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,675.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552004October 26, 2023
AIR BAGS
Instrument panel (dashboard) cracked at airbag. Upon deployment shrapnel from dash panel could enter passenger compartment causing injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536637August 5, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am an owner of a 2013 Chevy Avalanche and must say that i enjoy driving this vehicle. The problem that i have is the vehicle has been going into Engine Power Reduced Mode. This mode makes the vehicle hard to accelerate to highway speeds. The vehicle will have a code of P2128 or P2138 which is an accelator pedel ciruit problem. I changed the acceleator pedal and did not solve the problem. I changed out the Throttle Body Sensor and still the problem remains. On the dashboard it will show Check Engine Light on, Service Stablinktrac light on, and Service Traction Control Light on. I have seen other vehicle owners experience the same problems with their vehicles and told that there was no recall and have to pay for the repairs out of pocket. These are very well made vehicles but when they going into Engine Power Reduced Mode, drive ability is diminished.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534046July 24, 2023
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
The contact owns a 2013 Chevrolet Avalanche. The contact stated while attempting to refuel the vehicle, the fuel started spilling from the fuel filler neck. The contact stated that the failure had recurred since purchasing the vehicle. The contact had taken the vehicle to three independent mechanics where it was diagnosed and determined that the fuel tube was narrower than normal and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532117July 13, 2023
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The passenger side air bag was replaced under a current recall (N212328790) however, once they fixed the issue at Love Chevy (Inverness, FL), the air bag light stayed on. It has never shut off and after speaking with the dealership as well as Chevrolet, they refuse to fix the issue they caused. I do not know if the recall has actually been fixed. Additionally, I am unable to refuel appropriately due to another recall (that my vehicle apparently isn't a part of), however, based on the amount of people that have the same problem, it should be a wider issued recall. This is for Chevy recall # 08411 for the Fuel System Control Module. It affects the charcoal canister, along with purge value and corresponding lines. Depending on how bad, charcoal canister needs replacement, even possibly the lines, as well as the gas tank. Very expensive fix that Chevy refuses to address. This is a common problem that mechanics see with these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528962June 26, 2023
AIR BAGS, ELECTRICAL SYSTEM
Both air bags deployed for no reason driver and passenger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528542June 23, 2023
AIR BAGS
Have a 2007 Chevy Avalanche LTZ 5.3L that has a dashboard panel that is completely falling apart and cracking everywhere. This includes MULTIPLE cracks and broken pieces surrounding the airbag. I am worried these pieces could get propelled by the airbag if the airbag were to deploy. These cracks and broken parts of the dash have also caused multiple other things to become loose. The controls on the front of the dash are falling out because they can no longer be bolted to the dashboard panel due to it's pieces being broken. I was hoping chevy had a recall as this is an issue with many of their trucks but could not find any information about it. I was hoping there might be some information or help with supplying a replacement dashboard panel part #15915974 from GM/Chevrolet. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523672May 24, 2023
SUSPENSION
We are repair facility. on or about 5/2/2023 the vehicle was towed into our shop with the right front wheel bearing sheared off - the customer stated he did not have any impact/accident with the vehicle. We noted that the wheel bearing still rotated - no explanation on why the hub would shear off. At the time, we inspected the entire front suspension (with extra emphasis on the left front bearing/hub assembly) and found no deficiencies. On, or about 5/19/23 the vehicle was towed into the shop - the left front hub/wheel bearing assembly had sheared off. In 30+ years in business, we've never seen a hub shaft sheer - let alone 2 on the same vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523345May 22, 2023
UNKNOWN OR OTHER
‘’’’’’FRAME’’’’’’I was heading to work and and something snapped while driving. I then brought vehicle to fire stone in Kingsport tn. I was told it tie rod end had it replaced well the sound was still thier. Then I returned with vehicle pitman arm and bracket replaced nope banging noise was still there. I then called corporate up spoke Mike I was told to return the vehicle bake to fire stone on a weds all day long they were looking over the vehicle come to find out frame snapped where cross member is on drivers side of vehicle. While the passenger side was still solid. I am not the only one dealing with issue as of now I am finding out more vehicles 2002 to the the 2005 chevy avalanches 5.3 4x4’s have this problem. Why hasn’t there been a recall on this issue like Toyota has done. I have 276,000 miles on this truck would like to have it fixed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11517826April 19, 2023
TRACTION CONTROL SYSTEM
The contact owns a 2008 Chevrolet Avalanche. The contact stated that while operating the vehicle, the traction control warning light illuminated, and the vehicle became very unstable and difficult to steer. The vehicle was taken to the local dealer who diagnosed that the traction control system was faulty and needed to be replacement. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 125,000. The dealership was contacted to inspect the vehicle for issues related to traction control but was denied. The contact also bought the necessary parts in an effort to save money but was denied again by the dealership. The contact is still looking for anyone who will help repair the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512395March 17, 2023
TIRES
The contact owns a 2009 Chevrolet Avalanche equipped with Cooper Tires, Tire Line: Discoverer Rugged Trek, Tire Size: 275/55/R20, DOT Number: (Not Available). The contact stated that while driving at an undisclosed speed, an abnormal noise was heard coming from the front passenger’s side tire. The contact pulled over and noticed that the front passenger’s side tire side wall was blown out. The vehicle was towed to an independent mechanic, who removed the tire. The contact then stated that the tire was taken to another independent mechanic, where it was diagnosed and determined that the front passenger’s side tire needed to be replaced. The tire was not replaced. The tire was a replacement tire. The manufacturer was made aware of the failure. The approximate tire mileage was 20,000. The approximate vehicle failure mileage was 165,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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