CAN-AM Spyder Complaints

491 consumer complaints on file.

#11164894January 7, 2019
POWER TRAIN
I OWN A 2011 CANAM SPYDER RT SM5 AND HAVE BEEN EXPERIENCING A PROBLEM WITH THE BIKE GOING INTO REVERSE WHILE SHIFTING. I FOUND A RECALL LETTER CONCERNING THIS ABOUT THE "REVERSE ACTUATOR CABLE", ON RECALL FOR THE 2011 MODELS, BUT WHEN I PUT MY VIN # IN IT COMES UP AS "NO RECALLS ". I'M CLEARLY HAVING THIS PROBLEM FOR OVER 6 MONTHS NOW AND NEED TO KNOW HOW TO GO ABOUT GETTING THIS REPAIRED UNDER THAT RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157300December 10, 2018
ENGINE
TL* THE CONTACT OWNED A 2012 CAN-AM SPYDER RT. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT NOTICED SMOKE IN FRONT OF THE MOTORCYCLE NEAR THE ENGINE. THE CONTACT GOT OFF THE MOTORCYCLE AND IT CAUGHT ON FIRE SECONDS LATER. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW YARD. THE MOTORCYCLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11144620November 1, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
JUST PURCHASED MY SPYDER RT ......NOTICED A STRONG SMELL OF FUEL AFTER A DRIVE ABOUT 30 MINUTES. I OPENED MY FUEL CAP AND NOTICED THAT THE FUEL WAS WAY HOTTER THAN IT SHOULD BE. ALSO REAR BRAKES ARE VERY NOISY, AND FOUND OUT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143560October 28, 2018
STEERING
WANTED ONE OF THESE FOR A LONG TIME, FOUND THIS ONE WITH 1520 MILES ON IT. JUST RODE IT HOME, 160 MILES, AND I WAS ABOUT KILLED. WHILE DRIVING ON THE INTERSTATE, THE STEERING LOCKED UP AND WOULD NOT TURN UNLESS I EXERTED A LOT OF PRESSURE AND THEN IT WOULD "BREAK LOOSE" AND DART ANOTHER DIRECTION. JUST SPENT ALL MY SAVINGS ON THIS BECAUSE I THOUGHT IT WAS LIKE BRAND NEW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141368October 18, 2018
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
2008 CAN-AM SPYDER GS THIS BIKE IS WORTHLESS AND SHOULD BE RECALLED BACK. MY BIKE WILL NOT GO OUT OF LIMP MODE EVER AGAIN. CAN'T BE FIXED. SPENT A LOT OF MONEY AND TIME TRYING TO FIGURE OUT ISSUE AT DEALER. NO TECHNICIAN THAT EVEN KNOW THE YEAR AND ANY PROBLEM ISSUES. RECALL THIS BIKE OR AT LEAST MAKE IT RIGHT!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11141295October 18, 2018
ENGINE, POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT S 991 SE5 CY 13. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD BANG. THE CONTACT TURNED OFF THE MOTORCYCLE AND PUSHED IT OFF THE ROADWAY. THE MOTORCYCLE WAS TOWED TO AMERICA'S MOTOR SPORTS (930 8TH AVENUE S, NASHVILLE, TN 37203) WHERE IT WAS DIAGNOSED THAT THE CLUTCH EXPLODED AND DEBRIS ENTERED THE ENGINE, WHICH CAUSED THE MOTORCYCLE TO STALL. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132980October 2, 2018
STEERING
DPS FAILED GOING AROUND A TURN CAUSING THE OPERATOR TO GO INTO THE OPPOSING LANE OF TRAFFIC. P1F00 CODE FIRST CODE P1F05 ONLY HAPPENED IN DRIVE WAY, DEALER COULD NOT DUPLICATE ON 9/18/18, 9/23/18 DPS WENT OUT IN A TURN AND CODE P1F00 EVEN THOUGH THE DEALER HAD BOTH CODES IN MEMORY YET BRP WOULD NOT REPAIR WITHOUT DUPLICATION OF ERRORS. EVN HAVE A VIDEO OF THE P1F05 CODE COMING UP IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123141August 28, 2018
FUEL/PROPULSION SYSTEM
WHILE RIDING MY SPYDER THE HEAT FROM THE ENGINE GETS SO INTENSE THAT IT CAUSES THE GAS TO BOIL AND THE ENGINE LETS OFF GAS VAPOR. THIS VAPOR IS RELEASED UNTIL THE BIKE COOLS. I HAVE WORRIES THAT THIS WILL IGNITE SO I MUST LEAVE THE SPYDER OUTSIDE OF MY GARAGE UNTIL THE SMELL DISSIPATES. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114334July 28, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
EXCESS HEAT HAS MELTED THE BRAKE LINE TWICE, MASTER CYL. MELTED, BRAKS GET SOFT AND INHIBIT STOPPING POWER, ELECTRICAL WIRINGIS DEGRADING FROM EXCESS HEAT, GAS TANL GET SO HOT THE GAS STARTS TO BOIL, PANELS ARE MELTING AND WARPING FROM EXCESS HEAT. THE UNIT HAS BEEN DECLARED UN SAFE TO RIDE. BRP REFUSES TO ADDRESS THE SAFETY ISSUES, ALL RECALLS AND UPGRADES HAVE BEEN DONE AND THE PROBLEM IS JUST GETTING WORST, BRP, WILL NOT FIX ONLY OFFERS TO HIDE THE COMETIC DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103643June 24, 2018
ENGINE
CAN"T STOP AN OIL LEAK. AFRAID IT MIGHT GET HOT AND CATCH ON FIRE!!! *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102948June 21, 2018
EXTERIOR LIGHTING
WHEN DRIVING VEHICLE WITH FACTORY TRAILER ATTACHED THE LIGHT CONNECTION FROM TRAILER TO VEHICLE FAILED. THE LOCK ON VEHICLE BROKE ALLOWING THE TRAILER CORD TO BECOME DISCONNECTED. THIS MEANS THERE ARE NO LIGHTS, TURN SIGNAL OR BRAKE LIGHTS ON THE TRAILER. THIS IS IMPOSSIBLE FOR THE DRIVER TO DETERMINE UNTIL THE DRIVER STOPS AND DISMOUNTS THE VEHICLE. I BELIEVE THAT BRP (THE MANUFACTURE) IS AWARE OF THIS SAFETY ISSUE BECAUSE PARTS ARE NO LONGER AVAILABLE BUT HAVE ISSUED AN UPDATED PART NUMBER FOR REVISED PARTS. BRP FEELS IT IS THE CUSTOMERS RESPONSIBLITY TO PURCHASE THE REPLACEMENT PARTS AT A COST OF APPROX. FIVE HUNDRED DOLLARS. IT IS MY BELIEF THAT BECAUSE THE OWNER HAS NO WAY OF KNOWING ABOUT THIS PROBLEM UNTIL IT OCCURS AND IT BECOMES AN IMMEDIATE SAFETY ISSUE BRP SHOULD HAVE ISSUED A RECALL FOR REPLACEMENT ON ALL EFFECTED VEHICLES. I FEEL THIS PART IS DEFECTIVE, BRP KNOWS IT IS DEFECTIVE AND CHOOSES TO PROFIT FROM SELLING UPDATED PARTS RATHER THAN RECALLING THE DEFECTIVE VEHICLES FOR UPGRADE.. THIS PUTS THE RIDER AND HIS PASSENGER IN A DANGEROUS, ILLEGAL AND LIFE THREATENING POSITION. I AM ASKING FOR THE NTSB TO LOOK INTO THIS SITUATION BEFORE SOMEONE IS KILLED BECAUSE OF IT. YOU CAN REFERENCE MY CASE WITH BRP. CASE # [XXX] THE DEALER WHO SOLD THIS VEHICLE NEW ALSO BELIEVES THIS IS A SERIOUS SAFETY CONCERN AND SHOULD HAVE BEEN REPAIRED AT MANUFACTURES COST. I HAVE OWNED THIS VEHICLE SINCE NEW AND THIS IS THE SECOND TIME THE CONNECTION FAILED, ALTHOUGH THE FIRST TIME APPROX. TWO AND A HALF YEARS AGO I THOUGHT I HAD FAILED TO PROPERLY LOCK CONNECTION. THIS TIME WHEN IT FAILED THE LOCK WAS COMPLETELY MISSING. BRP RESPONSE TO MY CLAIM WAS THAT THE PLUG WAS IMPROPERLY INSTALLED. IT WAS A FACTORY INSTALLATION. NOTHING HAD BEEN CHANGED FROM NEW. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102003June 15, 2018
STEERING
POWER STEERING HAS FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091594May 3, 2018
POWER TRAIN
TRANSMISSION APPEARS TO HAVE SHIFTED INTO REVERSE WHILE TRAVELING FORWARD AT 45-50MPH. RESULTING IN MAJOR ENGINE/TRANSMISSION FAILURE. WHICH COULD HAVE BEEN CATASTROPHIC IF THE REAR WHEEL HAD LOCKED UP INSTEAD OF FREEWHEELING. HAD THAT HAPPENED WHEN A VEHICLE WAS BEHIND ME IT COULD HAVE BEEN FATAL. I WAS IN THE PROCESS OF SLOWING DOWN AS I CAME INTO A TOWN AND HAD ALREADY DOWNSHIFTED FROM FIFTH TO FOURTH. WHEN ATTEMPTING TO DOWNSHIFT FROM FOURTH TO THIRD A LOUD BANG HAPPENED THE ENGINE SHUT OFF AND LUCKILY THE MACHINE COASTED OFF THE ROAD. TWO DAYS BEFORE THIS HAPPENED THE BIKE WOULD NOT GO INTO REVERSE. I PULLED THE CODES AND IT HAD SET A U0155 CODE. I CONTACTED THE MIDLAND TX CANAM DEALERSHIP AND TALKED TO SOMEONE THERE WHO TOLD ME TO DISCONNECT THE BATTERY FOR FIFTEEN MINUTES AND THEN RECONNECT AND SEE WHAT IT WOULD DO. I DID THAT AND IT SET A P2806 CODE FOR GEAR POSITION SENSOR. I CONTACTED THE MIDLAND DEALER AGAIN AND TOLD HIM THAT I HAD NO REVERSE BUT ALL FIVE FORWARD GEARS WERE WORKING AND AGAIN STATED THAT I WAS ABOUT 400 MILES FROM HOME AND ASKED WHAT SHOULD I DO. HIS COMMENT WAS TRY TO RIDE IT HOME WHICH I DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091172May 1, 2018
FUEL/PROPULSION SYSTEM
PROBLEM SINCE NEW. WHEN PARKING IN MY GARAGE OR ANY LOCATION, HUGE AMOUNT OF FUEL ODER / VAPOR IN THE GARAGE. NEED TO ALWAYS VENT THE GARAGE FOR HOURS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091174May 1, 2018
ENGINE
PROBLEM SINCE NEW. AMAZING ABOUT OF HEAT GENERATED UNDER THE SEAT AND IN THE LEG AREA ON BOTH SIDES (ESPECIALLY THE RIGHT) FROM POOR ENGINE COMPARTMENT VENTING AND EXHAUST SYSTEM ISOLATION. VERY, VERY UNCOMFORTABLE AT TIMES ON THE LEGS AND SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090424April 27, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 CAN-AM SPYDER F3. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE RETURNER BOLT BECAME DETACHED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO I MOTOR SPORT (334 WEST GRANT, ELM HURST, IL 60126, (630) 529-5200). THE DEALER DIAGNOSED THAT THE RETURNER BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084492April 11, 2018
STEERING
TAKATA RECALL IT HAS SO MUCH PLAY AND IT TURNS AT 65 MILES HOUR ON THE INTERSTATE 64 YOU CANNOT HOLD IT IN YOUR LANE [XXX] I HAD BOUGHT A CAN-AM SPYDER RT LIMITED SE6 2016 ON 4-12-2017 I HAD IT AROUND 15 DAYS AND FOUND OUT IT WAS UNSAFE TO RIDE I TAKING IT BACK TO THE SHOP ON 4-27-2017 THEY REPLACE THE UNIVERSAL JOINT IN THE STEERING I PICKED IT UP ON 5-11-2017. I DID NOT HAVE A CHANCE TO CHECK IT OUT ON 5-17-2017 I HAD A OPERATION DOCTOR HAD ME IN BED UNTIL 9-17-2017 THAT'S WHEN I REALIZED THE BIKE WASN'T FIX SO I TOOK IT BACK TO THEM ON 10-24-2017 THEY KEPT UNTIL 11-27-2017 THEY SAID THEY TOOK IT FOR A TEST DRIVE AND COULD NOT FIND ANYTHING WRONG WITH IT THEY ONLY DROVE IT 3 MILES I TOOK IT BACK ON THE SAME DAY 11-7-2017 THEY KEPT IT UNTIL 11-17-2017 NOW IT HAS SIX MILES ON IT. THIS IS SUPPOSED TO BE A NEW BIKE I TOLD HER IT'S STILL NOT RIGHT I WAS GOING TO TAKE IT TO ANOTHER DEALERSHIP SHE SAID IF I DIDN'T CARE SHE WOULD COME OVER AND PICK IT UP AND TAKE CARE OF IT THAT WAS ON 11-28-2017 I GOT IT BACK ON 2-20-2018 I TOLD HER FROM THE DAY ONE THAT SOMETHING WAS WRONG WITH IT I WANTED ANOTHER BIKE SHE REFUSED SHE SAID WE'LL FIX THIS ONE IT WAS JUNK THE DAY I BOUGHT IT IS STILL JUNK ASK POWERSPORTS PH 614-759-9300 2450 PARK CRESCENT DR COLUMBUS OH 43232 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074024February 21, 2018
STRUCTURE:BODY, SEATS, SUSPENSION
WHILE RIDING ON THE HIGHWAY IN MOTION, DURING A CLEAR DAY ON JULY 16 2016. THE SUBJECT VEHICLE SUFFERED A BLOWN REAR TIRE LEAVING A LARGE CENTER STRIP OF BLENDED STEEL AND RUBBER SHAPED AS A WIDE BELT THAT EXTENDED PAST THE REAR OF THE BIKE. SEE THE MULTIPLE PHOTOS ATTACHED IN (EXHIBIT P). WHILE ATTEMPTING TO BRING THE BIKE TO A SAFE HALT TO THE SIDE OF THE HIGHWAY, THE ROTATION OF THE WHEEL USING THE STATED BELT BEAT THE PLASTIC REAR END OF THE VEHICLE TO A TOTAL DISMEMBERMENT OF CRUCIAL PARTS. WITH THE REAR END OF THE VEHICLE BEING RIPPED AWAY FROM THE VEHICLE, THE ATTACHED PASSENGER'S PLASTIC SEAT MOUNT WAS ALSO DESTROYED. FINELY AS THE VEHICLE WAS BEING BROUGHT DOWN TO A STOP TO THE SIDE OF THE HIGHWAY, SOMEHOW WITH THE VIBRATION OF THE ROTATING BLOW TIRE AND WHEEL, THE RIGHT FRONT WHEEL STABILIZING CAST IRON MECHANISM BROKE DISLODGING THE LOWER BALL JOINT THAT STABILIZED THE HORIZONTAL POSITION OF THE RIGHT FRONT WHEEL. SEE THE MULTIPLE PHOTOS ATTACHED IN (EXHIBIT K). THIS SENT THE VEHICLE IN A VIOLENT CLOCK WISE SPIN THAT FINELY OVERCAME THE RIDER'S GRIP DISLODGING THE SEAT AND RIDER ON TO THE SIDE OF THE HIGHWAY, AND THEN FINELY COMING TO A COMPLETE STOP FACING THE ONCOMING HIGHWAY TRAFFIC. HOWEVER, AT NO TIME DID THE VEHICLE HIT ANY CAR, CURB, WATER, ICE, TRASH, OR WALL DURING THE RIDE OR DISLODGING OF THE RIDER. NOOR DID IT FLIP OR TURN OVER AT ANY TIME, IN FACT THE VEHICLE DURING ITS REDUCTION IN SPEED, AS WELL AS THE CLOCK WISE SPIN EVER LEAVE THE FINAL LANE THAT THE RIDER WAS DISLODGED FROM THE VEHICLE. PLEASE EXCEPT THIS AS A REPLACEMENT AND UPDATE OF THE REMOVED COMPLAINT 11051430.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11062761January 15, 2018
FUEL/PROPULSION SYSTEM
MY 2012 SPYDER CAUGHT FIRE WHILE RIDING IT IN WEST PEMBROKE PINES FLORIDA ON A BEAUTIFUL SUNDAY AFTERNOON AT A TRAFFIC LIGHT I LOOKED DOWN TO FIND FLAMES COMING UP THROUGH THE GLOVE COMPARTMENT COVER AND THROUGH THE SIDE PANELS THANK GOD I WAS STOPPED AND SOME PEOPLE IN CARS HELPED ME PUT IT OUT NOW BRP SAYS IT'S NOT THERE PROBLEM BUT AFTER THE GAS CAP WAS CHANGED UNDER THE RECALL I COULD STILL SMELL GAS FUMES WHEN I CAME TO A STOP I WONDER HOW THEY CAN SAY IT'S NOT THERE PROBLEM AND DID / WON'T EVEN LOOK AT THE BIKE THAT'S A LOAD OF CRAP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11062802January 15, 2018
STEERING
01/15/2018 I SENT THIS LETTER TO YOU ONCE ON JANUARY 8TH 2018 YOU HAD RECEIVED IT AND GIVE ME A CALL TO GIVE YOU MORE INFORMATION I RETURNED YOUR CALL LEFT A MESSAGE NOBODY CALLED ME BACK THIS IS A NUMBER THAT YOU CAN GET A HOLD OF ME 614 - 314 - 0725 THE BIKES BRAND NEW I'VE HAD PROBLEMS THE DAY I BOUGHT IT THEY STILL HAVE IT IN THE SHOP I NEED HELP. I HAD BOUGHT A CAN-AM SPYDER RT LIMITED SE6 2016 ON 4-12-2017 I HAD IT AROUND 12 DAYS AND FOUND OUT IT WAS UNSAFE TO RIDE I TAKING IT BACK TO THE SHOP THEY HAD IT FOR 14 DAYS THEY REPLACE THE UNIVERSAL JOINT IN THE STEERING I PICKED IT UP ON 5-11-2017. I DID NOT HAVE A CHANCE TO CHECK IT OUT ON 5-17-2017 I HAD A OPERATION DOCTOR HAD ME IN BED UNTIL 9-17-2017 THAT'S WHEN I REALIZED THE BIKE WASN'T FIX SO I TOOK IT BACK TO THEM ON 10 / 24 / 2017 THEY KEPT UNTIL 11 / 7 / 2017 THEY SAID THEY TOOK IT FOR A TEST DRIVE AND COULD NOT FIND ANYTHING WRONG WITH IT THEY ONLY DROVE IT 3 MILES I TOOK IT BACK ON THE SAME DAY 11 / 7 / 2017 THEY KEPT IT UNTIL 11 / 17 / 2017 NOW IT HAS SIX MILES ON IT. AND ALL THEY'VE HAD IT FOR 30 DAYS THIS IS SUPPOSED TO BE A NEW BIKE I TOLD HER IT'S STILL NOT RIGHT I WAS GOING TO TAKE IT TO ANOTHER DEALERSHIP SHE SAID IF I DIDN'T CARE SHE WOULD COME OVER AND PICK IT UP AND TAKE CARE OF IT THAT WAS ON 11 27 2017 AS WE TALK SHE STILL HAVE THE BIKE I TOLD HER FROM THE DAY ONE THAT SOMETHING WAS WRONG WITH IT I WANTED ANOTHER BIKE SHE REFUSED SHE SAID WE'LL FIX THIS ONE IT WAS JUNK TODAY I BOUGHT IT IS STILL JUNK AND SHE STILL HAS THE BIKE THE DAY I BOUGHT IT THE TEMPERATURE GAUGE WAS BAD ALSO TRUNK CABLE IS BROKEN AND THEY FOUND THE KNUCKLE ON THE LOWER STEERING COLUMN HAD TO BE REPLACED NOW THIS IS A NEW BIKE I TOLD HER TO REPLACE IT WITH ANOTHER ONE SHE REFUSE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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