CAN-AM Spyder Complaints (2013)

153 consumer complaints on file.

#10631241September 6, 2014
ENGINE, FUEL/PROPULSION SYSTEM
EXCESS HEAT COMING FROM ENGINE COMPARTMENT CREATED HEAT BLISTERS ON RIGHT CALF. ALSO, AN INTERMITTENT FUEL SMELL THAT EMANATES FROM THE ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631265September 6, 2014
ENGINE, SEATS, FUEL/PROPULSION SYSTEM
HEAT UNDER THE SEAT IS TO HOT TO RIDE SAFETY. ALWAYS TRYING TO SHIFT AND OPEN LEGS TO TRY AND GET SOME RELIEF. HEAT COMING OFF THE RIGHT SIDE HAS ACTUALLY CAUSED A RED HEAT RASH ON MY RIGHT SHIN FROM MY ANKLE UPWARDS. WHEN REFUELING I AM SO SCARED THAT THE GAS IS GOING TO FLAME UP BECAUSE OF THE FUMES AND THE HEAT RADIATING FROM UNDER THE SEAT WHICH MUST BE LIFTED TO REFUEL. I HAVE TRIED PLACING ALUMINUM FOIL UNDER THE SEAT IN THE HOPES OF DISSIPATING THE HEAT BUT IT HAS NOT WORKED. I STORE MY CAN AM SPYDER IN A TRAILER AND MUST LEAVE ALL THE DOORS OPEN FOR SEVERAL HOURS UNTIL THE FUMES SUBSIDED. I AM AFRAID OF A FIRE AND HAVE MOVED THE TRAILER FAR AWAY FROM MY OTHER VEHICLES AND HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631290September 6, 2014
FUEL/PROPULSION SYSTEM
DURING THE SPRING, SUMMER, FALL = I.E.WARM / HOT DAYS / MONTHS THERE IS AN INCREDIBLE AMOUNT OF HEAT [ 100 + DEGREES] COMING FROM THE ENGINE COMPARTMENT. THIS MOTORCYCLE HAS THE FRONT , BOTH SIDES , AND REAR PANELS THAT ENCASE THE MOTORCYCLE. AIR COMES IN FROM THE FRONT THEN GOES AROUND THE ENGINE WITH NO PLACE FOR THE HOT AIR TO GO EXCEPT UP AND OUT WHICH HEATS UP THE SIDE PANELS AND UP THROUGH THE CENTER WHICH HEATS UP THE GAS TANK. AT TIMES WHEN STOP TO REFUEL; WHEN YOU REMOVE THE GAS CAP YOU CAN FEEL THE HEAT COMING FROM INSIDE THE GAS TANK. THIS HEAT DEAL IS EXTREMELY EXCESSIVE AND CAN BURN YOUR FEET, ANKLES,AND LEGS. IF YOU'VE HAD ANKLE REPLACEMENT [METAL ALLOY] THIS HEAT IS UNBEARABLE. BEEN IN CONTACT WITH BRP ON THIS AND SEEM TO BE GETTING THE RUN- AROUND. TRYKE IS AT MY DEALER WAITING FOR THIS PROBLEM TO BE SOLVED. UNSAFE. UNDERSTAND BRP HAS KNOWN ABOUT THIS THE LAST YEAR AND A HALF. CAN YOU HELP. THIS IS TOO NICE A VEHICLE TO HAVE SITTING AT THE DEALER COLLECTING DUST. CAN YOU HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630901September 4, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED A 2013 CAN AM SPYDER IN JULY 2013. FROM THE FIRST DAY I PURCHASED THE VEHICLE I HAVE EXPERIENCED WHAT I CONSIDER A DANGEROUS AMOUNT OF HEAT RADIATING FROM THE ENGINE. ALSO, I CAN SMELL GAS FUMES AND I AM TOLD THAT IS BECAUSE THE GAS IS ACTUALLY BOILING DUE TO THE HEAT PROBLEM. I HAVE TRIED DIFFERENT FIXES RECOMMENDED BY OTHER OWNERS AND THEY DID REDUCE THE HEAT SOMEWHAT BUT IT STILL FEELS LIKE I AM RIDING ON A BOMB JUST WAITING TO EXPLODE. SINCE I PAID OVER $27,000 I CAN'T JUST PUT IT AWAY. THE REPUTATION IS SO BAD THE UNIT HAS REALLY DEPRECIATED AND THE ONLY PERSON WILL TO BUY THE VEHICLE WOULD BE SOMEONE WHO DID NOT DO THEIR HOMEWORK. ARE YOU AWARE OF SIMILAR COMPLAINTS AND DO YOU HAVE ANY SUGGESTIONS? I CAN'T GET ANYONE AT BRP TO DISCUSS THE ISSUE. IT IS NOT THE DEALERS FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630138September 2, 2014
ENGINE, FUEL/PROPULSION SYSTEM
2013 RT LIMITED 204 DEGREES HEAT OFF OF BIKE PANELS GAS IS BOILING IN GAS TANK NHTSA CHECK THE BIKE OUT SMELL OF GAS IN GARAGE AFTER RIDING MOTORCYCLE 3750 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629665August 31, 2014
FUEL/PROPULSION SYSTEM, SUSPENSION, AIR BAGS
FUEL WILL LEAK OUT OF EVAP CANISTER DUE TO HIGH HEAT CONDITION IN ENGINE COMPARTMENT. REAR AIR BAG LEAKS DOWN AND AFFECTS HANDLING, DEALER SAYS THEY ALL DO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629231August 28, 2014
ENGINE
THIS IS MY 2ND REPORT, I RODE THE SPYDER AGAIN YESTERDAY AND I BURNED MY INNER THIGHS AND MY RIGHT CALF FROM THE EXTREME HEAT COMING FROM UNDER THE SEAT AND A VENT ON THE RIGHT SIDE. THE ENGINE TEMPERATURE IS NOT SHOWING IT RUNNING HOT. THERE IS A DESIGN FLAW THE BODY PLASTICS NOT ALLOWING PROPER VENTING FOR THE HEAT. THIS IS MY SECOND SPYDER, MY FIRST WAS A 2008 MODEL AND NEVER HAD PROBLEMS WITH THE ENGINE HEAT, I HAD 25,000 MILES ON IT BEFORE I SOLD IT AND BOUGHT THIS PILE OF JUNK, I HAVE LEFT MANY E-MAILS ON BRP'S WEBSITE AND HAVE NEVER GOTTEN A REPLY, *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10628314August 26, 2014
ENGINE, FUEL/PROPULSION SYSTEM
WE PURCHASED OUR BIKE AUGUST OF 2013. WHEN WE PICKED IT UP WE DROVE IT FOR APPROXIMATELY 30 MILES AND STOPPED BECAUSE IT WAS SO HOT, WE CALLED THE DEALER AND TOLD THEM ABOUT IT BEING HOT. THEY ACTED AS IF IT WAS NORMAL. WE TOOK THE BIKE IN FOR THE RECALL THAT BRP HAD REQUESTED. THEY DID THE RECALL BUT THE HEAT ISSUE REMAINED. I ASKED THE DEALER TO CALL BRP AND SEE IF SOMETHING COULD BE DONE ABOUT THE HEAT. WE WERE TOLD THAT BRP SAID IT WAS ONLY A HEAT ISSUE IN THE SOUTHEASTERN UNITED STATES. WE CHANGED DEALERSHIP FOR MAINTENANCE, THEY CONTACTED BRP AND I WAS GIVEN A CLAIM NUMBER. THEY INSTRUCTED THE DEALERSHIP TO WRAP THE EXHAUST AND TO PUT HEAT SHIELDS ON EACH SIDE OF THE BIKE. NO MORE WILL BE DONE FOR THE HEAT ISSUE TO MY SPYDER. A MECHANIC PUT A GUN TO THE BIKE AFTER I GOT OFF, HE LIFTED THE SEAT AND THE HEAT REGISTERED 174 DEGREES AND YOU CAN HEAR THE GAS BUBBLING IN THE TANK. I DON'T WANT MY BIKE TO CATCH ON FIRE. BUT IT GETS SO HOT IT'S SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628178August 25, 2014
FUEL/PROPULSION SYSTEM
THERE IS A TERRIBLE GAS SMELL WHEN I STOP AND WHEN I GET HOME FROM A RIDE I HAVE TO PARK THE SPYDER OUTSIDE SO THAT THE ENTIRE GARAGE DOESN'T SMELL LIKE GAS. ALSO, WHEN I'M RIDING I HAVE TO POSITION MY FEET JUST RIGHT ON THE RIGHT SIDE FLOORBOARD TO KEEP FROM GETTING MY FOOT OR ANKLE BURNED FROM THE HEAT BEING PUT OUT ON THAT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628215August 25, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, SEATS
HEAT BUILD UP UNDER BODY PANELS AND SEAT AT LOW AND HIGH SPEED, CAUSING BODILY DISCOMFORT, RYDER AND PASSENGER, TO THE POINT OF NEEDING MEDICATION TO THE AFFECTED AREAS COMING IN CONTACT WITH PANELS AND SEAT. GAS CAP HOT-TO-TOUCH, BUILDING UP PRESSURE IN TANK AND CAUSING GAS TO BLOW OUT OF FILLER WHEN REMOVING CAP. ERRATIC GAS FUMES AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627913August 24, 2014
ENGINE, FUEL/PROPULSION SYSTEM
WHEN THE OUTSIDE TEMPERATURE IS UP OVER 80 DEGREES THE HOT AIR COMING BACK ON YOUR FEET AND LEGS WILL GIVE YOU OR YOUR PASSENGER FIRST DEGREE BURNS EVEN WITH HEAVY LEVI'S ON. AFTER PARKING THE BIKE THERE IS A STRONG SMELL OF GASOLINE. THIS OCCURS ON EVEN VERY SHORT RIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627768August 23, 2014
FUEL/PROPULSION SYSTEM
STRONG GAS SMELL AFTER RIDE AND BIKE IS HOT. ALSO HEAT AROUND SEAT AND LEFT LEG.CAN NOT PUT PHONE IN COMPARTMENT IN FRONT DUE TO HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627778August 23, 2014
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
EXCESSIVE HEAT!! ON RIGHT SIDE & COMING UP FROM UNDER SEAT & PANELS. BOILING GAS & GAS SMELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627496August 22, 2014
ENGINE AND ENGINE COOLING
I HAVE HAD THE 2013 SPYDER RTS SINCE 6-24-2014. EVER SINCE GETTING IT THERE HAS BEEN EXCESSIVE HEAT COMING FROM THE BIKE, ESPECIALLY ON THE RIGHT SIDE WHERE THE RADIATOR EXHAUST IS VENTED. THE BIKE GETS EXTREMELY HOT WHETHER SITTING STILL OR MOVING. I HAVE DONE MODIFICATION IN AN EFFORT TO REDUCE THE HEAT, AS SUGGESTED ON SPYDERLOVERS.COM BY OTHER SPYDER OWNERS. THE MEASURES HAVEN'T REALLY HELPED AND THE BIKE IS STILL WAY TO HOT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627017August 21, 2014
STRUCTURE, ENGINE AND ENGINE COOLING
THERE IS EXCESSIVE HEAT ON THE RIGHT FOOT AND LOWER LEG AT ALL SPEEDS TO THE EXTENT THAT ONE HAS TO PUT THEIR FOOT ON THE PASSENGER FOOTBOARD TO KEEP THE DISCOMFORT AT A TOLERABLE LEVEL. THERE IS ALSO EXCESSIVE HEAT COMING FROM THE FRONT AND SIDES OF THE SEAT ALSO TO THE POINT OF DISCOMFORT. AFTER RIDING FOR A SHORT TIME (WELL LESS THAN 30 MINUTES) IF THE SEAT IS RAISED, ONE CANNOT TOUCH ANY SURFACE UNDER THE SEAT FOR FEAR OF BEING BURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627095August 21, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT MOTORCYCLE. THE CONTACT COULD SMELL FUEL WHEN THE VEHICLE WAS HOT. THE CONTACT STATED THAT THE STORAGE COMPARTMENT AND THE SEAT WOULD BECOME VERY HOT. THE DEALER STATED THAT THE VEHICLE WAS WITHIN SPECIFICATIONS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V386000 (SERVICE BRAKES, HYDRAULIC), BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627236August 21, 2014
ENGINE, STRUCTURE:BODY
THE AREA AROUND THE FRONT OF THE SEAT AND BODYWORK GETS EXTREMELY HOT, HOT ENOUGH THAT LEGS/THIGHS BECOME VERY UNCOMFORTABLE AND HAVE TO RAISE OFF OF SEAT WHENEVER STOPPED TO GET SOME RELIEF FROM THE HEAT. THIS IS ESPECIALLY APPARENT WHEN RIDING IN WARMER WEATHER AND SITTING AT STOPLIGHTS AND STOP AND GO TRAFFIC. THE HOT AIR COMING OUT OF THE LOWER RIGHT SIDE DIRECTLY ONTO RIGHT LEG AND BOOT IS ALSO BECOMES VERY UNCOMFORTABLE. THE STORAGE BOX IN FRONT OF THE SEAT IS BASICALLY UNUSABLE DUE TO THE HEAT AND THE BODYWORK ALSO BECOMES EXTREMELY HOT AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627336August 21, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
AFTER RIDING THIS MOTORCYCLE FOR AS LITTLE AS 15 MINUTES IN WEATHER ABOVE 70 DEGREES F. (IN WARMER WEATHER THE CONDITION OCCURS MORE QUICKLY AND MORE SEVERELY) THE LOCATION ON THE RIGHT SIDE OF THE BIKE WHERE YOUR LEG IS POSITIONED BECOMES UNBEARABLY HOT. IN WARMER WEATHER 80 DEGREES F. OR MORE IT ACTUALLY BECOMES PAINFUL TO BARE SKIN. IT BECOMES SO HOT YOU MUST MOVE YOUR LEG AWAY AND INTO THE WIND TO PROVIDE SOME RELIEF. THIS FORCES YOU TO TAKE YOUR FOOT OFF OF THE FOOTREST AND AWAY FROM THE BRAKE PEDAL. ALSO, AFTER RIDING THE BIKE AS STATED ABOVE AND STOPPING FOR TRAFFIC OR TO STOP AND GET OFF YOU CAN CLEARLY SMELL GASOLINE VAPORS. WITH THE PANELS REMOVED I OBSERVED THAT THE CATALYTIC CONVERTER IS LOCATED DIRECTLY UNDER THE FUEL TANK. THE HEAT FROM THIS COMPONENT APPEARS TO BE HEATING UP THE FUEL TANK AND CREATING THE FUEL VAPORS YOU SMELL NEAR THE BIKE. TO REFUEL THE BIKE YOU MUST LIFT THE SEAT TO ACCESS THE FUEL CAP, AFTER RIDING IN THE CONDITIONS STATED ABOVE THIS FUEL CAP ALSO BECOMES VERY, VERY HOT TO THE TOUCH. AGAIN, ALL OF THESE CONDITIONS ARE MORE PRONOUNCED THE WARMER THE WEATHER. I BELIEVE BOTH THESE CONDITIONS DESCRIBED ABOVE ARE A DANGER TO THE CONSUMER. THE FIRST CONDITION COULD CAUSE SKIN IRRITATION OR POSSIBLY EVEN A SLIGHT BURN TO THE SKIN. IT COULD ALSO CAUSE A DELAY IN REACHING THE BRAKE PEDAL WITH HEAT CAUSING YOU TO MOVE YOUR LEG FROM THE VICINITY OF THE BRAKE. THE SECOND CONDITION HAS THE POTENTIAL TO CAUSE A FIRE. BOTH THESE CONDITIONS SEEM TO RELATE TO ONE ROOT CAUSE, TOO MUCH HEAT UNDER THE BODY PANELS AND NO PLACE FOR IT TO GO. THE PROXIMITY OF THE CATALYTIC CONVERTER TO THE FUEL TANK IS ALSO A MAJOR CONTRIBUTOR TO THESE CONDITIONS. BOTH OF THESE CONDITIONS HAVE THE POTENTIAL TO CAUSE BODILY HARM AND PROPERTY DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626578August 20, 2014
ENGINE
THIS IS A NEW BIKE WITH EXTREMELY HEAT ISSUES FROM THE ENGINE. AT FIRST DEALER APPOINTMENT IT MEASURED 140 DEGREES AFTER I PARKED 10 MINUTES. WHILE RIDING EXTREMELY HOT AIR BLOWS AT YOUR BOTTOM RIGHT LEG AND TRAVELS UP THE SEAT. THE WHOLE RIGHT SIDE PANEL THE FRONT OF THE SEAT AND TANK MAKES IT TO HOT TO THE TOUCH. PIPES WERE WRAPPED FROM DEALER WHICH DID NOT TAKE CARE OF PROBLEM. I WAS TOLD BRP WILL DO NO FURTHER SOLUTIONS REGARDING THE HEAT ISSUES. I AM CONCERNED ABOUT THE TANK GETTING TO HOT TO THE TOUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626248August 19, 2014
ENGINE AND ENGINE COOLING
VEHICLE IS A FIRE HAZARD AND PRODUCES HOT AIR FROM THE ENGINE ONTO THE RIGHT LEG THAT IS INTENSE ENOUGH TO CAUSE BURNS. ALSO HEAT FROM UNDER THE SEAT WHERE THE GAS TANK IS LOCATED IS UNBEARABLE. GAS FUMES ARE EMITTED FROM THE BIKE WHILE RIDING AND WHEN THE CYCLE IS TURNED OFF THE GAS FUMES ARE SO INTENSE THAT IT SEEMS UNSAFE TO PARK IN A GARAGE FOR FEAR OF FIRE.THIS IS A TRAGEDY WAITING TO HAPPEN.CAN AM NEEDS TO BE REQUIRED TO FIND A SOLUTION TO THESE PROBLEMS FOR THE SAFETY OF THE RIDERS AND THE GENERAL PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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