CAN-AM Spyder Complaints (2013)

153 consumer complaints on file.

#10722193May 29, 2015
UNKNOWN OR OTHER
WE ARE PAYING FOR A MOTORCYCLE WE CANNOT RIDE DUE TO A RECALL AND NO ONE CAN SEEM TO TELL US WHEN IT WILL BE FIXED. RECALL LETTER STATES IT WILL BE RESOLVED BY MAY OF 2015 - 2 DAYS LEFT IN MAY AND STILL NOT NOTIFIED OF HOW IT WILL BE FIXED - WE CANNOT RIDE THIS VEHICLE AS IT COULD CATCH ON FIRE - WE LIVE IN FLORIDA WHERE TEMPERATURES ARE EXTREMELY HOT - CONSEQUENTLY, WE HAVE NOT BEEN ABLE TO RIDE OUR MOTORCYCLE DUE TO THIS RECALL - WE CONTACTED BRP AND THEY ADVISED US NOT TO RIDE THE VEHICLE SO WE ARE MAKING PAYMENTS ON SOMETHING WE CANNOT USE OR SELL DUE TO A RECALL - NOT A HAPPY CONSUMER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714955May 6, 2015
ENGINE AND ENGINE COOLING
EXCESS HEAT BUILD UP, THE ENGINE DOES NO OVER HEAT HOW EVER THE EXTREME HEAT IS EXPERIENCED UNDER THE SEAT. THE GAS TANK GETS HOT TO THE POINT THAT THE GAS CAN BE HEARD BOILING, GAS CAP SO HOT ONE HAS TO USE GLOVES TO REMOVE FOR FILLING. STRONG GAS ODOR AFTER RIDING AND WHEN PARKING. MUST LEAVE THE UNIT OUTSIDE UNTIL IT COOLS OFF DUE FEAR OF FIRE IN THE GARAGE. THERE HAS BEEN A RECALL FOR THIS PROBLEM WITH A MAY 2015 FIX DATE, SO FAR NOTHING. BRP SAYS CONTACT THE DEALER, THE DEALER SAYS CONTACT BRP WITH A CONTINUED PASS THE BUCK ATTITUDE BY ALL. BRP SAYS IT DOES NOT KNOW OF A FIX FOR THE EXCESS HEAT ISSUE TO DATE. (MAY 6, 2015) AND NO PARTS ARE AVAILABLE. I BELIEVE THAT NHTSA HAS SOME LIABILITY IN THIS ISSUE FOR LETTING IT GO ON FOR SO LONG AND NOT FORCING A FIX AND ALLOWING THIS DANGEROUS SITUATION TO CONTINUE TO PLAGUE OWNERS OF THE 2013 CAN-AM SPYDER RT LIMITED. IT IS TIME FOR BRP TO EITHER REPLACE THE UNIT OR FIX IT SO THAT IS SAFE TO RIDE, AND FOR NHTSA TO TAKE AGGRESSIVE ACTION, HAVE THE UNITS REMOVED FROM THE ROAD OR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714645May 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. WHILE DRIVING APPROXIMATELY 15 MPH, THE MOTORCYCLE BEGAN TO OVERHEAT AND STALLED WITHOUT WARNING. THE MOTORCYCLE WAS ABLE TO RESTART HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE CONTACT WAS DRIVING TO SLOW WHICH CAUSED THE MOTORCYCLE TO OVERHEAT. THE COMPUTER WAS REPROGRAMMED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE), HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712984April 26, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
WE WERE PART OF A NATIONAL BIKE CLUB RIDE TO A BEACH RESORT ACCOMPANIED BY APPROXIMATELY 300 RIDERS. WHEN WE DEPARTED ABOUT 7 AM, TEMPERATURES WERE IN THE LOW 70'S. THE ROUTE WAS MOSTLY DOWNHILL AND WE MAINTAINED AN AVERAGE SPEED OF ABOUT 50, 60 MPH. AFTER JUST OVER ONE HOUR WE ARRIVED AT THE RESORT WHERE WE ALL MOVED TO A LARGE GRAVEL PARKING AREA NEAR THE BEACH. WITHIN SECONDS AFTER I SHUT DOWN AND DISMOUNTED, GREY SMOKE STARTED SEEPING UP BETWEEN THE BODY PANELS WHICH QUICKLY TURNED INTO BLACK SMOKE SMELLING STRONGLY OF BURNING INSULATION. IN LESS THAN A MINUTE FIRE BROKE OUT FROM THE FRONT TOP VENTS AND BURNED THROUGH THE UPPER PLASTIC BODY PANELS EXTENDING MORE THAN 3 FEET INTO THE AIR. A FAST THINKING MEMBER RUSHED UP WITH A CO2 FIRE EXTINGUISHER AND STARTED EXTINGUISHING THE FIRE THAT BY THEN FLOWED OUT FROM UNDER THE BIKE AN THREATENED BIKES PARKED NEARBY. FORTUNATELY, THE FIRE WAS PUT OUT WITHIN 2 OR 3 MINUTES WITH NO DAMAGE TO OTHER PROPERTY OR ANY INJURIES. AT NO TIME DURING THE RIDE OR AT ANY OTHER TIME, EVEN WHEN AMBIENT TEMPERATURES WERE OVER 80 DID THE TEMPERATURE GAUGE REGISTER MORE THAN NORMAL. IT WASN'T UNTIL THE DAY AFTER THE INCIDENT THAT A FRIEND INFORMED ME THAT THERE HAD BEEN A RECALL ON THE YEAR & MODEL WARNING OF POSSIBLE FIRE HAZARD. ALSO, UPON CLOSE INSPECTION IT WAS NOTED THAT ONE OF THE FUEL LINES WAS BURNED, AND WAS LEAKING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10711903April 21, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER ROADSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702634April 1, 2015
ENGINE
2013 CAN AM SPYDER RT. CONSUMER WRITES IN REGARDS TO RECALL RECEIVED REGARDING ELEVATED TEMPERATURE IN THE ENGINE COMPARTMENT. *SMD THE CONSUMER IS CURRENTLY WAITING FOR THE BIKE TO BE REPAIRED. *JB UPDATED 12/17/15 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702904March 31, 2015
FUEL/PROPULSION SYSTEM
ON 26 MARCH 2015 I RODE HOME AFTER WORK OF APPROXIMATELY 30 MILES. THE OUTSIDE AIR TEMPERATURE THIS DAY WAS APPROXIMATELY 85 DEGREES AS A HIGH THAT DAY. UPON ARRIVING HOME, I LEFT MY 2013 CAN AM SPYDER RT SE-5 OUT SIDE THE GARAGE AS DIRECTED BY THE INTERIM RECALL NOTICE. I GOT OFF MY SPYDER AND NOTICED A STRANGE SOUND COMING FROM UNDER THE SEAT. I REMOVED MY HELMET AND LIFTED THE SEAT. THE SOUND WAS COMING FROM THE GAS TANK. I REMOVED THE GAS CAP AND COULD SEE GAS BOILING IN THE TANK. I HAVE NOTICED STRONG GAS SMELLS AND REPORTED THAT EARLY, BUT NEVER HAVE I HAD GAS BOILING IN THE TANK. I PUT THE GAS CAP BACK ON AND PUT MY HELMET IN THE GARAGE. I REOPENED THE GAS CAP IT WAS STILL BOILING AND WAS GOING TO FILM THIS, BUT WAS FEARFUL SOMETHING MIGHT HAPPEN. I CONTACTED MY DEALER WHO RETURNED MY CALL THE NEXT DAY. HE RELATED THEY HAD EXPERIENCED THAT BEFORE DURING THE SUMMER MONTHS. THEY SAID IT WAS STILL SAFE TO RIDE AND TAKE THE APPROPRIATE PRECAUTIONS AND WE WOULD HAVE TO SEE HOW THE RECALL DESIGN DISSIPATES THE HEAT. I CONTACTED A SECOND DEALER WHO RELATED THEY CONTACTED BRP AND NO ONE HAS REPORTED OR DEALT WITH ISSUES LIKE THIS? THEY RECOMMENDED I TRANSPORT THE UNIT TO THEM APPROXIMATELY 3 HOURS AWAY. I CALLED A THIRD DEALER AND WAS ADVISED OF THE PENDING RECALL. BOILING GAS IS SCARY IN MY BOOK, SINCE WHEN YOU ARE RIDING THE SPYDER YOU ARE RIDING VIRTUALLY ON TOP OF THE GAS TANK. THIS IS A BIT DISCOURAGING FOR THE AMOUNT OF MONEY TO PURCHASE THIS UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702575March 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE UNTIL MID MAY 2015. THIS WAS AN UNREASONABLE TIMEFRAME BECAUSE THE DEALER AND THE MANUFACTURER HAD NO INTERIM REPAIR TO APPROVE FOR THE AUTHORIZED DEALER. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702107March 27, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS A BURNING FUEL ODOR AS WELL AS EXCESSIVE HEAT COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10701546March 25, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TO BRP CAN AM SPYDER 2013 CAN AM SPYDER RT LIMITED 9-29-2014 I HAVE A BRAND NEW CAN AM SPYDER RT LIMITED STOPPED ON ME 2 TIMES IN FIRST GEAR WITH 120 MILES. NEXT THIS BIKE STOPPED ON ME AGAIN 11 TIMES OVER THE WEEKEND. THIS BIKE SHUTS OFF AT EVERY LIGHT I STOP AT. WHICH IS DANGEROUS. I WAS ALMOST REAR ENDED AT LEAST 2 TIMES .. I TOLD MY SALESMAN THAT I HAVE A STRONG GAS SMELL IN MY GARAGE .I TOOK BIKE AND DEALERSHIP TOLD ME TO LEAVE OVERNIGHT DUE TO STRONG GAS SMELL AND SHUTTING OFF. MY BIKE WAS READY FOR PICK UP THE NEXT DAY. I WAS TOLD THE CANISTER WAS OK AND THE LOUD FUEL SMELL SHOULD BE GONE .I WAS ADVISED THAT ALL RECALLS FOR THIS MODEL HAVE BE DONE. I WAS TOLD DEALER DID A GAS TREATMENT AND WAS ADVISED BIKE IS A 2013 MODEL WHICH HAD GAS SITTING IN TANK FOR A LONG TIME . I WAS ASK IF I TOP OFF GAS AND I TOLD THE DEALER NO! I READ ALL THE BOOKLET AND WATCH VIDEO PERTAINING TO THIS BIKE ALONG WITH SIGNING UP FOR SPYDERLOVER.COM. . I KNOW ALL BIKE HAVE BREAK IN PERIODS, BUT THIS IS TOTALLY UNACCEPTABLE AND SURELY NOT SAFE. I WAS INFORMED TO JUST RIDE MY BIKE AND TO REV THE ENGINE WHEN IT SEEMS LIKE IT'S GOING TO SHUT OFF. NOW WITH 500 MILES THE FUEL SMELL IS EVEN STRONGER AND I HAVE LOST COUNT ON HOW MANY TIMES IT SHUTS OFF IN 1ST GEAR AT A LIGHT OR JUST SITTING IN THE GARAGE. I CALL THE DEALER AGAIN. THEY INFORMED ME THAT AFTER 1,000 TO 1,500 MILES THESE ISSUES SHOULD GO AWAY AFTER THE 600 SERVICE. NOW, . THE REASON FOR THIS LETTER IS THAT THIS BIKE IS NOT SAFE BECAUSE OF THE STRONG FUEL SMELL AND I DON'T WANT TO BE REAR ENDED DUE TO BIKE SHUTTING OFF AT EVERY LIGHT. I AM ADDRESSING THIS ISSUE TO PREVENT THE ISSUE OF A POSSIBLE ACCIDENT OR A FIRE. NOW WITH 1,300 MILES AND SERVICED AT THE DEALER THE GAS SMELL HAS GOTTEN WORSE. IM TRYING TO PREVENT A FIRE OR BAD ACCIDENT FROM HAPPENING. SPYDER WEBSITE HAVE SEVERAL COMPLAINTS ONTHIS ISSUE WITH THE GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694810March 17, 2015
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
VEHICLE IS EXTREMELY HOT. RIGHT FOOT GETS UNBEARABLE HEAT. GAS FUMES PRESENT AT EVERY STOP. GAS FUMES FILL GARAGE WHEN BIKE IS HOT AND PARKED. CAN AM REFUSES TO DISCUSS THE DANGER OF GAS FUMES WHICH ARE EXTREMELY DANGEROUS IN A CLOSED ENVIRONMENT.THIS SAFETY ISSUE MUST BE ADDRESSED AS INDIVIDUAL OWNERS ARE POWERLESS TO GET CAN AM TO RESPOND TO THIS DANGEROUS SITUATION. PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693107March 9, 2015
ENGINE
THIS COMPLAINT IS LIKE MANY OTHERS THAT HAVE, OR ARE, COMPLAINING ABOUT THE HEAT ISSUE OF THE ENGINE AND BEING IGNORED. THE PROBLEM IS SO SEVERE THAT IT ACTUALLY BURNS THE INSIDE OF THE THIGH DURING OPERATION. THIS DOES NOT HAPPEN WITH OTHER THREE WHEELED VEHICLES WITH TRIKE CONVERSIONS SUCH AS SUZUKI, HONDA, ETC. THE PLASTIC HOUSING OF THE CANAM 998 ENGINE HOLDS THE EXCESSIVE HEAT WITHOUT AN ACCEPTABLE VENT OTHER THAN ALLOWING IT TO DIFFUSE RIGHT UP THROUGH YOUR LEGS. THIS MAKES FOR A DANGEROUS SITUATION IN THAT IT DIRECTS MUCH OF YOUR MIND AND DRIVING ATTENTION TOWARD ATTEMPTS TO RELIEVE THE PROBLEM FOR YOUR LEGS, PLUS THERE HAVE BEEN ISSUES ON OTHER MODEL CANAM VEHICLES WHERE THE MACHINE EVENTUALLY CAUGHT FIRE. BRP, THE PARENT COMPANY OF THE CANAM IS PIECE-MEALING ATTENTION TO THE "RT" MODEL AND IGNORING LONG TERM CORRECTIVE MEASURES FOR ALL MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690176February 23, 2015
ENGINE AND ENGINE COOLING
I BOUGHT MY 2013 CAN AM SPYDER RT NEW IN FEB 2014. OVER THE YEAR THAT I HAVE OWNED THE BIKE, I HAVE NOTICED EXCESSIVE HEAT UNDER THE SEAT ALONG WITH A GAS SMELL. I HAD TALKED WITH VENDOR ON SEVERAL OCCASIONS AND HEARD VARIOUS OTHER EXPLANATIONS. I DID NOT GIVE IT TOO MUCH THOUGHT UNTIL I READ THE FORUMS AND SAW THIS WAS A COMMON SEVERE ISSUE. UNTIL RECENTLY THE CAN AM WAS KEPT IN AN OPEN AIR CARPORT, SO I NEVER NOTICED THE ODOR AFTER A RIDE. I HAD EXPERIENCED GAS FUMES AND SMELLS ON RIDES AND JUST DIDN'T THINK IT WAS A DEAL WHEN THE VENDOR KEPT TELLING ME NOT TO OVER FILL THE TANK. I DON'T OVER FILL THE TANK AND STOP AFTER THE FIRST CLICK WHICH THEN CAUSES THE TANK NOT TO BECOME FULL AND HAVING TO STOP MORE OFTEN TO REFUEL ON LONG RIDES. WHEN WE MOVED INTO OUR NEW HOUSE WE NOW HAVE A TWO CAR GARAGE AND AFTER THE LAST FEW RIDES, I GAS UP BEFORE COMING HOME AND NOTICE A STRONG GAS ODOR AND LEAVE THE GARAGE DOOR OPEN FOR AN HOUR OR UNTIL THE FUMES DISSIPATE. NOW READING OF THE MAJOR HEAT AND FUME ISSUES IS EXTREMELY SCARY TO ME AND CAUSES SOME CONCERN IF THE MANUFACTURE NEW OF THIS ISSUE WHEN THE UNIT WAS SOLD TO ME IN FEB 2014. I WILL HAVE TO PAY ATTENTION THE NEXT TIME ON A RIDE AND SEE IF THE GAS IS BOILING AS REPORTED ON OTHER UNITS. I HAVE READ ON THE FORUMS AND FACEBOOK A RECALL IS PENDING TO RESOLVE THE HEAT ISSUE WHICH HOPEFULLY WILL RESOLVE THE GAS FUME ISSUE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670014January 5, 2015
ENGINE, FUEL/PROPULSION SYSTEM
BRP / CAN-AM REPLACED THE 2013 SPYDER ST-LIMITED HEAT SIDE-PANELS RECENTLY UNDER WARRANTY WITH NEW DESIGN 2014 HEAT SIDE-PANELS INSTALLED BY A CAN-AM DEALER ON 2 DECEMBER 2014 (A BRP CASE FILE WAS OPENED WITH A BRP CASE NUMBER PROVIDED ON 21 OCTOBER 2014 AND IS AVAILABLE FOR REFERENCE). HOWEVER, THE SPYDER'S GAS TANK AND GASOLINE FUEL CONTINUES TO BE SIGNIFICANTLY HOT DURING & AFTER RIDING THE SPYDER. IN ADDITION AND MORE IMPORTANTLY, SIGNIFICANT FUEL VAPOR FUMES CONTINUE TO BE PRESENT AFTER OPERATING THE SPYDER. I'M MOST CONCERNED THE HOT GAS TANK, HOT GASOLINE FUEL, AND HEATED FUEL VAPOR FUMES ARE UNSAFE OR DANGEROUS AND COULD CAUSE AN EXPLOSION, FIRE, AND INJURIES TO LIFE AND PROPERTY. I HAVE ALSO REPORTED THIS CONCERN COMPLAINT TO BRP / CAN-AM AND REQUESTED RESOLUTION BUT HAVE NOT YET HEARD BACK FROM THEM. --- "WHAT CAN BRP DO ABOUT OVER-HEATED GAS AND DANGEROUS FUEL FUMES ASSOCIATED WITH OUR 2013 SPYDER?" *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669196December 30, 2014
ENGINE, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
1. THE TEMPERATURE OF THE VEHICLE NEAR THE UPPER CALF AREAS OF THE RIDER IS EXCESVIE AND HAS CAUSED A SIGNIFICANT BURN TO MY LEFT CALF. WHEN STOPPED AT TRAFFIC THE HEAT EMITTED IS UNBEARABLE AND I HAVE TO MOVE MY FEET FROM THE FOOT PEGS TO AVOID BEING BURNED AGAIN. THE VEHICLE IS NOT DESIGNED TO DO THIS SO I AM FORCED INTO AN UNCOMFORTABLE SITUATION NO MATTER WHAT WHEN STOPPED WITH THE ENGINE RUNNING. 2. THE VEHICLE EMITS A VERY STRONG GAS SMELL FOR SEVERAL HOURS AFTER A DRIVE AND THEN BEING PARKED IN THE GARAGE. THIS IS VERY CONCERNING AS THE VAPORS SEEM SUFFIENT TO BE A SAFETY CONCERN. BECAUSE OF THIS I LEAVE THE GARAGE DOOR OPEN TO PROTECT MY FAMILY FROM AN EXPLOSION. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10664024December 12, 2014
FUEL/PROPULSION SYSTEM, ENGINE
MY SPYDER HAS BEEN LEAKING OIL SINCE THE DAY I BOUGHT IT NEW. I HAVE OWNED IT FOR 6 MONTHS, HAS BEEN IN THE SHOP SEVERAL TIMES. STILL LEAKING. GAS FUMES SO BAD COMING FROM THE ENGINE AFTER RIDING I CAN NOT CLOSE THE GARAGE DOOR FOR AT LEAST AN HOUR/. SMELLS OF GAS REALLY STRONG EVERY TIME I AM ON THE BIKE. GAS CAP SO HOT I CAN HARDLY TOUCH IT WHEN I NEED TO GET GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651917November 2, 2014
FUEL/PROPULSION SYSTEM
PURCHASED MY 2013 CAN-AM SPYDER ON 03/05/14, IN SPRINGFIELD, MI. MY HOME ADDRESS IS NEW IBERIA, LA. I DROVE THE BIKE BACK HOME. MY FIRST FUEL STOP I WAS OVERWHELMED BY THE STRONG SMELL OF GASOLINE AND I CAN SMELL GAS FUMES EVERY TIME I FUEL UP. AT EVERY FUELING I HAVE TO USE GLOVES OR A RAG TO PUT OVER THE GAS CAP TO UNSCREW IT BECAUSE IT IS SO HOT. THEN WHEN I TRY TO UNSCREW THE CAP IT JUST RATCHETS WITH OUT UNSCREWING IT. I HAVE SPENT AT LEAST 30 TO 45 MINUTES TRYING TO UNSCREW THE CAP AND AFTER TANK COOLS OFF THE GAS CAP RELEASES, THEN YOU CAN FUEL UP. ON SEVERAL OCCASIONS I HAVE HAD TO PRY THE GAS CAP WITH A SCREW DRIVER TO REMOVE IT AND THEN YOU CAN HEAR THE FUEL BOILING IN THE TANK. I HAD 3 GAS CAPS FROM ANOTHER RECALL AND TRIED ALL 3 CAPS AND THEY DID THE SAME THING, JUST RATCHET AND NOT UNSCREW. WHILE TRAVELING I WAS IN PENSACOLA, FL AND COULD NOT REMOVE THE GAS CAP AND WENT TO THE DEALERSHIP THERE AND THEY REPLACED THE GAS CAP AFTER IT COOLED OFF. THE NEXT DAY I HAD TO RE-FUEL AND THE CAP THEY JUST PUT ON WOULD NOT UNSCREW. THURSDAY OCTOBER 30, 2014, I HAD TO REFUEL AND COULD NOT OPEN THE FUEL TANK AND HAD TO PRY IT OPEN WITH A SCREW DRIVER TO PUT FUEL TO GET HOME. WHILE DOING SO THE CAP WAS SO TIGHT THAT THE TOP PORTION BROKE OFF LEAVING THE BOTTOM PORTION IN THE FUEL TANK NECK. IT GETS SO HOT MY RIGHT FOOT ACTUALLY BURNS FROM THE ENGINE HEAT. WHEN I WANT TO CRANK THE BIKE AFTER FUELING THE BIKE DOES NOT WANT TO CRANK. IT SPINS THE ENGINE FOR A LONG TIME BEFORE IT CRANKS AND THEN IT RUNS SO BAD, MISSING ETC., AND DIES OUT 2 OR 3 TIMES BEFORE I CAN TRAVEL. THEN WHEN I GET TO PLACES I HAVE TO STOP THE BIKE ENGINE DIES OUT WHILE COASTING OR TAKING OFF, LEAVING YOU IN AN INTERSECTION WITH NO POWER. I ASKED THE DEALERSHIP TECH IN PENSACOLA WHAT CAUSED THAT AND HE ADVISED CAN-AM HASN'T FIGURED OUT WHY THAT HAPPENS JUST YET. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10651858November 1, 2014
ENGINE
THE BIKE GETS VERY HOT. I HAVE ALREADY HAD THE EXAUST WRAPPED BUT IT IS STILL VERY HOT TO RIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651558October 31, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY, ELECTRICAL SYSTEM
600 MILE SERVICE COMPLAINED TO DEALER OF EXTREME FUEL SMELL AFTER RIDES. WAS TOLD THAT THE PURGE VALVE WAS BAD AND THEY REPLACED IT UNDER WARRANTY. RODE HOME AND NOTICED THAT THE FUEL SMELL WAS THE SAME. WHEN I CHECKED UNDER THE ROADSTER I FOUND FUEL DRIPPING FROM THE BOTTOM OF THE ROADSTER. I CALLED DEALER AND WAS TOLD TO TOP OFF THE FUEL TANK BEFORE PUTTING VEHICLE IN GARAGE. DEALER SAID THAT THIS WAS NORMAL. 4600 MILE SERVICE AGAIN COMPLAINED OF EXTREME FUEL SMELL AFTER RIDES. ASKED DEALER ABOUT HOT HOT RIGHT FOOT WAS TOLD BY DEALER THIS WAS NORMAL AND THE ROADSTER WAS OPERATING NORMALLY. 9200 MILE SERVICE COMPLAINED OF EXTREME FUEL SMELL AND HEAT ON RIGHT FOOT, NO HEAT LEFT HAND GRIP, AND INTERMITTENT HEAT ON RIGHT HAND GRIP, WARPED RIGHT HAND CENTER BODY PANEL. WHEN SERVICE WAS COMPLETE I ASKED ABOUT NO HEAT ON HAND GRIPS. TECHNICIAN FOUND LOOSE CONNECTORS AT BOTH HAND GRIPS AND THAT THE CONNECTIONS COULD BE A PROBLEM IF THERE WERE GAS FUMES IN THE AREA. BODY PANEL ORDERED AND REPLACED UNDER WARRANTY. TOLD BY DEALER THAT THE PANEL WAS BENT FROM FACTORY NOT HEAT. TECHNICIAN AND SERVICE MANAGER DID NOT AGREE AND BOTH SAID IT WAS CAUSED BY EXCESSIVE HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651293October 30, 2014
ENGINE, ELECTRICAL SYSTEM, WHEELS
MILE 1067 COMPLAINED ABOUT EXCESSIVE HEAT COMING FROM RIGHT FLOORBOARD AREA AND GAS FUMES TO MY DEALER, TOLD IT'S NORMAL. MILE 4582 2ND SERVICE DEALER INSTALLED HEAT SHIELD AT MASTER CYLINDER PER BRP FOR HEAT ISSUES, STILL EXCESSIVE HEAT, FUMES AND NOW BOILING GAS IN TANK. DEALER CONSIDER ALL NORMAL OPERATION. MILE 6386 SPYDERLOVERS.COM CHATS FOUND OUT ABOUT ECM NEEDED UPDATE FOR HEAT ISSUE CALLED DEALER AND CONFIRMED BRING IN. NO NOTIFICATION FROM BRP. CARRIED TO DEALER UPDATE INSTALLED, STILL COMPLAIN ABOUT ABOVE ISSUES. MILE 7988 REPLACED TRAILER MODULE BURNED OUT REPLACED, I BELIEVE DUE TO HEAT, SAME COMPLAINT AS ABOVE. NO ACTION TAKEN. MILE 11277 REPLACED TRAILER MODULE BURNED OUT REPLACED ,SAME COMPLAINTS AS BEFORE NO ACTION. MILE 12000 BOTH FRONT TIRES SEVERELY CUPPED BRP SAID NO ON WARRANTY TO MANY MILES, I REPLACED BUT THATS UNSATISFACTORY MILEAGE ON FRONTS. 8/25/14 E-MAIL BRP ABOUT HEAT ISSUES. 8/26/14 SENT ME CASE NUMBER. 10/24/14 MILE 13641 BRP OK'D REPLACING UPPER RIGHT AND LEFT SIDE COVERS TO ALLOW MORE AIR TO ENGINE COMPARTMENT REPLACED THEM. IN MY OPINION AFTER SIDE PANEL REPLACEMENT RIDING A FEW HOURS TEMP 88 DEGREES THAT THIS HELPED SOME WITH HEAT AT FLOORBOARD BUT WON'T HOLD UP WHEN 90 + DEGREES AND FUMES AND BOILING GAS STILL AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to CAN-AM Spyder