Cadillac XTS Service Bulletins

2,750 manufacturer communications on file.

• January 13, 2020•Document ID: 10171270

  Service Bulletin/Repair Instructions
  STEERING; LANE DEPARTURE

  Mfr Comm. #:

  PIC6048M

  Date Added:

  February 10, 2020

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering.  This means that the driver should also feel some feedback from the steering wheel.  No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering.  This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings.  This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

  Associated Products (51)

  2020 Buick Enclave2020 Buick Envision2020 Cadillac CT62020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet Equinox2020 Chevrolet Traverse2020 GMC Acadia2020 GMC Terrain2019 Buick Enclave2019 Buick Envision2019 Buick LaCrosse2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac XT42019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Equinox+ 31 more
  Associated Documents

  • DownloadMC-10171270-0001.pdf↗
• January 2, 2020•Document ID: 10171878

  Service Bulletin/Repair Instructions
  EQUIPMENT; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  16NA383

  Date Added:

  March 2, 2020

  Manufacturer:

  PONTIAC

  Summary

  This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

  Associated Products (964)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 4500XD2020 Chevrolet 5500HD2020 Chevrolet 5500XD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro+ 944 more
  Associated Documents

  • DownloadMC-10171878-0001.pdf↗
• December 20, 2019•Document ID: 10170496

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  19NA280

  Date Added:

  January 21, 2020

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides repair information to correct a customer concern of Connected Navigation and Live Traffic Services Inoperative.

  Associated Products (8)

  2019 Buick Regal2019 Cadillac ATS2019 Cadillac CTS2019 Cadillac XTS2018 Buick Regal2018 Cadillac ATS2018 Cadillac CTS2018 GMC Terrain
  Associated Documents

  • DownloadMC-10170496-0001.pdf↗
• December 19, 2019•Document ID: 10170486

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6123F

  Date Added:

  January 21, 2020

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

  Associated Products (44)

  2020 Cadillac CT62020 Cadillac Escalade ESV2020 Cadillac XT52020 GMC Acadia2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade ESV2019 Cadillac XT52019 Cadillac XTS2019 GMC Acadia2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 GMC Acadia2017 Cadillac ATS2017 Cadillac CT6+ 24 more
  Associated Documents

  • DownloadMC-10170486-0001.pdf↗
• December 19, 2019•Document ID: 10170484

  Service Bulletin/Repair Instructions
  LANE DEPARTURE

  Mfr Comm. #:

  PIC6048L

  Date Added:

  January 21, 2020

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering.  This means that the driver should also feel some feedback from the steering wheel.  No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering.  This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings.  This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

  Associated Products (50)

  2020 Buick Enclave2020 Buick Envision2020 Cadillac CT62020 Cadillac XT42020 Cadillac XT52020 Chevrolet Equinox2020 Chevrolet Traverse2020 GMC Acadia2020 GMC Terrain2019 Buick Enclave2019 Buick Envision2019 Buick LaCrosse2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac XT42019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Equinox2019 Chevrolet Traverse+ 30 more
  Associated Documents

  • DownloadMC-10170484-0001.pdf↗
• December 12, 2019•Document ID: 10170498

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PI0592F

  Date Added:

  January 21, 2020

  Manufacturer:

  SATURN

  Summary

  This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

  Associated Products (591)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette2020 Chevrolet Equinox2020 Chevrolet Express2020 Chevrolet Impala+ 571 more
  Associated Documents

  • DownloadMC-10170498-0001.pdf↗
• November 26, 2019•Document ID: 10169357

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  100089009D

  Date Added:

  December 16, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.

  Associated Products (775)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette2020 Chevrolet Equinox+ 755 more
  Associated Documents

  • DownloadMC-10169357-0001.pdf↗
• November 25, 2019•Document ID: 10169355

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT

  Mfr Comm. #:

  080089014F

  Date Added:

  December 16, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

  Associated Products (449)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette2020 Chevrolet Equinox+ 429 more
  Associated Documents

  • DownloadMC-10169355-0001.pdf↗
• November 22, 2019•Document ID: 10168978

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  PIP5621A

  Date Added:

  December 9, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates to the dealer  technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

  Associated Products (162)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 142 more
  Associated Documents

  • DownloadMC-10168978-0001.pdf↗
• November 18, 2019•Document ID: 10169341

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  19NA256

  Date Added:

  December 16, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.

  Associated Products (181)

  2020 Buick Enclave2020 Buick Regal2020 Cadillac CT62020 Cadillac XT52020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Impala2020 Chevrolet Traverse2020 GMC Acadia2020 GMC Canyon2019 Buick Enclave2019 Buick LaCrosse2019 Buick Regal2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Camaro2019 Chevrolet Colorado+ 161 more
  Associated Documents

  • DownloadMC-10169341-0001.pdf↗
• November 18, 2019•Document ID: 10169301

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  17NA143

  Date Added:

  December 16, 2019

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to replace the axle nuts and washers if a clicking noise is heard on turns from the front.

  Associated Products (13)

  2019 Buick Enclave2019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Traverse2019 GMC Acadia2018 Buick Enclave2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Traverse2018 GMC Acadia2017 Cadillac XT52017 Cadillac XTS2017 GMC Acadia
  Associated Documents

  • DownloadMC-10169301-0001.pdf↗
• November 13, 2019•Document ID: 10169305

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  17NA321

  Date Added:

  December 16, 2019

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to replace the catalytic converters due to cracks that may cause a noise or exhaust smell within the cabin.

  Associated Products (11)

  2018 Cadillac XTS2018 Chevrolet Impala2017 Cadillac XTS2017 Chevrolet Impala2016 Cadillac XTS2016 Chevrolet Impala2015 Cadillac XTS2015 Chevrolet Impala2014 Cadillac XTS2014 Chevrolet Impala2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10169305-0001.pdf↗
• November 13, 2019•Document ID: 10169298

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  16NA019

  Date Added:

  December 16, 2019

  Manufacturer:

  BUICK

  Summary

  Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.

  Associated Products (119)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet 35002018 Chevrolet 4500HD2018 Chevrolet 4500XD2018 Chevrolet 5500HD2018 Chevrolet 5500XD2018 Chevrolet Aveo2018 Chevrolet Bolt EV+ 99 more
  Associated Documents

  • DownloadMC-10169298-0001.pdf↗
• November 12, 2019•Document ID: 10169356

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; WHEELS; TIRES; EQUIPMENT

  Mfr Comm. #:

  080310006G

  Date Added:

  December 16, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

  Associated Products (651)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette2020 Chevrolet Equinox2020 Chevrolet Express2020 Chevrolet Impala+ 631 more
  Associated Documents

  • DownloadMC-10169356-0001.pdf↗
• November 12, 2019•Document ID: 10169354

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EXTERIOR LIGHTING

  Mfr Comm. #:

  010842001M

  Date Added:

  December 16, 2019

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

  Associated Products (882)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette2020 Chevrolet Equinox+ 862 more
  Associated Documents

  • DownloadMC-10169354-0001.pdf↗
• November 12, 2019•Document ID: 10168960

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR:ANTILOCK; WHEELS

  Mfr Comm. #:

  PIT3271J

  Date Added:

  December 9, 2019

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

  Associated Products (686)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 666 more
  Associated Documents

  • DownloadMC-10168960-0001.pdf↗
• November 7, 2019•Document ID: 10169640

  Service Bulletin/Repair Instructions
  SEAT BELTS:FRONT:ANCHORAGE; EQUIPMENT

  Mfr Comm. #:

  N192269770

  Date Added:

  December 30, 2019

  Manufacturer:

  CADILLAC

  Summary

  N192269770 - Service Update. Certain vehicles may have the driver side front seatbelt intermediate guide not properly installed into the B-Pillar. When this happens, the intermediate guide may become disengaged from the pillar. A loose intermediate guide may produce a metal to metal sound while allowing the seatbelt webbing to retract or while driving, as the intermediate guide contacts the seatbelt assembly webbing guide at the bottom of the B-Pillar. It is unlikely that the loose intermediate guide would affect the proper operation of the seatbelt assembly. Dealers are to inspect to ensure proper installation of the seatbelt guide loop.

  Associated Products (2)

  2019 Cadillac XTS2019 Chevrolet Impala
  Associated Documents

  • DownloadMC-10169640-0001.pdf↗
• November 6, 2019•Document ID: 10169365

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  PIE0545

  Date Added:

  December 16, 2019

  Manufacturer:

  CADILLAC

  Summary

  This engineering information bulletin is requesting information on paint quality issue that drives a warrantable item type of repair on any 2019 or 2020 Cadillac Model and to submit a Field Product Report (FPR) using the FPR App.

  Associated Products (16)

  2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Cadillac XT42019 Cadillac XT52019 Cadillac XTS
  Associated Documents

  • DownloadMC-10169365-0001.pdf↗
• November 5, 2019•Document ID: 10168956

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5074M

  Date Added:

  December 9, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

  Associated Products (595)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 575 more
  Associated Documents

  • DownloadMC-10168956-0001.pdf↗
• November 4, 2019•Document ID: 10169335

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  19NA249

  Date Added:

  December 16, 2019

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides repair information to correct a customer concern of Radio Favorites Grayed Out or Unavailable At Times.

  Associated Products (10)

  2020 Buick Regal2019 Buick Regal2019 Cadillac ATS2019 Cadillac CTS2019 Cadillac XTS2018 Buick Regal2018 Cadillac ATS2018 Cadillac CTS2018 Cadillac XTS2018 GMC Terrain
  Associated Documents

  • DownloadMC-10169335-0001.pdf↗