Cadillac STS Complaints

430 consumer complaints on file.

#10326169April 17, 2010
EQUIPMENT
AFTER SPENDING 38 MINUTES WRITING ABOUT PROBLEMS WITH MY AUTO YOUR DEFECTIVE PROGRAM ERASED ALL MY NARRATIVE. I SUGGEST YOU HIRE ONE OF THE SEVERAL THOUSAND CAPABLE PEOPLE WHO WOULD LIKE TO WORK TO REPLACE THE INCOMPETENT BUNGLER WHO CREATED THIS ABOMINATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10325116April 12, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, AND A SUDDEN ACCELERATION OCCURRED WITHOUT WARNING. THE SPEED INCREASED TO 90 MPH. THE BRAKE PEDAL STUCK TO THE FLOOR WHEN PRESSURE WAS APPLIED. THE VEHICLE BEGAN TO DECELERATE TO 30 MPH. THE AUTOMATIC PUSH BUTTON IGNITION WAS ACTIVATED TO STOP THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 15,000. UPDATED 7/26/10 *CN UPDATED 08/03/10
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10322316March 26, 2010
EXTERIOR LIGHTING
HIGH BEAM HEADLIGHTS OUT OF ADJUSTMENT LEFT SIDE WAY HIGH AND TO THE LEFT LIGHTS UP TREES NOT ROAD. RIGHT SIDE WAY TO HIGH. PER CADILLAC AND DEALER NO ADJUSTMENT IS POSSIBLE. ONLY ADJUSTMENT IS ON LOW BEAMS, NONE FOR HIGH BEAMS. COMPLAINTS TO CADILLAC WENT NO PLACE. AFTER MANY E-MAILS FINALLY TALKED TO A REAL PERSON AND WAS OFFERED $200.00 OF SERVICE WORK TO GO AWAY, I TURNED IT DOWN, PER CADILLAC THEY WOULD NOW CLOSE MY COMPLIANT OUT. I DRIVE ON COUNTY ROADS, TWO LANE FARM COUNTY AND THE HIGH BEAMS DO NOT LIGHT UP THE ROAD AHEAD OF MY CAR, ONLY TREE TOPS TO THE LEFT. PER CALIF LAW ALL HEADLIGHTS MUST BE ADJUSTED PROPERLY, IF NO ADJUSTMENTS IS ON THE HIGH BEAMS IT IS AGAINST CALIF STATE LAW BUT CADILLAC WILL NOT DO ANYTHING TO CORRECT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315628March 2, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THE VEHICLE WOULD ACCELERATE AT TIMES. CONSUMERS WROTE IN PENCIL IN CURSIVE. THE COMPLAINT IS ILLEGIBLE. UPDATED 09/21/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311775February 18, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT AS HE WAS DRIVING 13 MPH HIS ACCELERATOR PEDAL STUCK TO THE FLOOR AND THE VEHICLE ACCELERATED TO A HIGHER SPEED. THE CONTACT HAD TO USE HIS KILL SWITCH TO TURN TO STOP THE ACCELERATION AND TURN THE VEHICLE OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AFTER THE FAILURE OCCURRED AND HE NOTIFIED THE MANUFACTURER. HE WAS TOLD THAT THEY WOULD SEND A REPRESENTATIVE TO CHECK INTO THE FAILURE BUT NO ONE HAS CALLED HIM. THERE WAS NO MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE CONTACT STATED THAT HE HAS TWO DIFFERENT VIN;S FOR THIS VEHICLE AND BOTH WERE UNKNOWN. THE FAILURE MILEAGE WAS 9,354.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310718February 16, 2010
ELECTRICAL SYSTEM
GM'S RECALL NUMBER IS 99013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311128February 16, 2010
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
1999 CADILLAC SEVILLESTS. 100,600 MILES ON ODOMETER. WHILE DRIVING AT SLOW SPEED (IN TOWN) , ENGINE WILL STOP ENTIRELY,.- I LOSE MY POWER STEERING, BRAKES AND EVERYTHING ELSE . WHEN I GET STOPPED, ENGINE WILL START IMMEDIATELY. I'E HAD THE BATTERY CHECKED, AND AM TOLD ALL THE CONNECTIONS WERE "FINE". A GM DEALER RECENTLY TUNED THE ENGINE , AND SUGGESTED THAT HE REPLACE THE WIRING" HE DID SO. HE DID THIS @ TWO MONTHS BEFORE THE TROUBLE STARTED. THE DEALER IS OUT OF BUSINESS. I AM AFRAID TO DRIVE THE CAR -- SUPPOSE THIS HAD OCCURRED WHILE DRIVING 65-70 MPH ON THE INTERSTATE. ??? PLEASE ADVISE ME!!! RIVING, ENGINE WILL STOP ENTIRELY - I LOSE MY POWER STEERING, BRAKES, AND EVERYTHING ELSE. WHEN I GET STOPPED, THE ENGINE WILL START IMMEDIATELY. HAVE CHECKED BATTERY CONNECTION AND IT CHECKS "FINE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307522February 8, 2010
STEERING
STEERING WHEEL MAKES THUMP/CLUNK SOUND WHEN TURNING OR GOING OVER BUMPS WHICH CAUSES STEERING WHEEL HAVE WIGGLE/LOOSE. STEERING WHEEL IS ALSO MAKING RUBBING SOUND WHEN WHEEL IS TURNED SLOWLY IN ANY DIRECTION. I HAD MY LOCAL DEALER LOOK INTO THIS AND THEY CONCLUDED THAT WHEEL NEEDED TO BE GREASED. THE THUMP/LOOSE STEERING WHEEL PROBLEM CONTINUED AND I ENDED UP TAKING VEHICLE TO ANOTHER CADILLAC DEALER NEARBY. I EXPLAINED TO ADVISOR OF CONTINUING PROBLEM AND INFORMED THEM THAT ANOTHER DEALER ATTEMPTED TO REPAIR. I WAS TOLD BY ADVISOR THAT PROBLEM WAS WORN TIRES. I EXPLAINED TO ADVISOR THAT VEHICLE HAD THIS PROBLEM WHEN CAR WAS PURCHASED WITH NEW TIRES. I REPLACED THE TIRES TWO MONTHS AGO PER DEALER'S RECOMMENDATION AND PROBLEM IS STILL CONTINUING AND GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305857February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 CAD. STS WITH 81,000 MILES. ABOUT 2WEEKS AGO THE WARNING LIGHT STATING CHECK BRAKE FLUID. I CHECKED IT AND ADDED SOME. IT DID IT AGAIN A WEEK LATER BUT THE BRAKES ALMOST FAILED. I TOOK IT TO A GMC DEALER WHO TOLD ME THE BRAKE LINE BROKE BECAUSE IT WAS RUBBING ON THE TRANSMISSION. HE TOLD ME HE HAD NEVER SEEN THIS HAPPEN BEFORE. I ALSO HAVE A FRIEND WHO WORKED AS SERVICE MANAGER FOR A GMC DEALER AND HE STATED HE HAD NEVER SEEN THAT HAPPEN. HE GAVE ME A PHONE AT GMC TO CALL. THE # 800-458-8006 THEY GAVE ME A SERVICE #. I RECEIVED A CALL BACK FROM 866-790-5700 X21073. AFTER 2 DAYS THE MAN TOLD ME THEY COULD NOT HELP ME CAUSE THE VEHICLE WAS 8 YEARS OLD AND HAD 81,000 MILES. THEY WERE NOT CONCERNED ABOUT THE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299600January 13, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2006 CADILLAC STS WHICH WAS PURCHASED FEBRUARY 2007. WHILE DRIVING 60 MPH HE FELL ASLEEP BEHIND THE WHEEL AND CRASHED INTO A STONE DIVIDER. THE AIR BAGS DID NOT DEPLOY AT THE TIME OF THE CRASH. THE FRONT OF THE VEHICLE BOUNCED OFF THE STONE WALL CAUSING THE VEHICLE TO SPIN IN A 180 DEGREE TURN AND THEN THE REAR END CRASHED INTO THE SAME STONE WALL. THE CONTACT SUFFERED A BROKEN NOSE. HE WAS TREATED AT A LOCAL HOSPITAL. TO DATE, THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CURRENT AND FAILURE MILEAGES WERE 27,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10299640January 13, 2010
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING 60 MPH A CRASH OCCURRED AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE AIR BAG LIGHT WARNING LIGHT NEVER CAME ON TO INDICATE THAT IT WAS MALFUNCTIONING. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE MILEAGE WAS 27000. UPDATED 01/29/10. *LJ UPDATED 01/29/10.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10295247December 10, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL* THE CONTACT OWNS A 2008 CADILLAC STS. DURING INSPECTION A TECHNICIAN STATED THAT ALL BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 28900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294126December 1, 2009
POWER TRAIN
OWN A 2008STS V --ON MAKING A RIGHT TURN FROM A STOP,THE CAR LOST POWER WITH NO ERROR MESSAGES,AND FULL ELECTRICAL POWER.WOULD SURGE TO ABOUT 3 MPH--GOT TO A SPOT WHERE I COULD TURN CAR OFF.STARETED IT UP AND THE CAR WAS FINE.DEALER UNABLE TO DIAGNOSE PROBELM.FEEL ITS UNSAFE TO DRIVE AND AM PUSHING THE DEALER TO CONTACT GM ENGINEERING AND FIND OUT WHAT COULD CAUSE THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293397November 24, 2009
STEERING, SUSPENSION:FRONT
RACK /PINION BROKE WHILE DRIVING DOWN ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292746November 18, 2009
STRUCTURE:FRAME AND MEMBERS
FAILURE OF THE PASSENGER SIDE MOTOR MOUNT BRACKET. BRACKET IS A POT METAL PIECE AND IN MY ANECDOTAL RESEARCH, IT HAS FAILED WITH EXCESSIVE FREQUENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291545November 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2005 STS AND HAD IT FOR 1 YEAR WHEN THE TRANSMISSION WENT OUT. IT HAD JUST PASSED THE 50K WARRANTY. I TOOK IT IN AND HAD IT CHECKED, THEY TOLD ME THERE WAS NOTHING WRONG WITH IT. I HAD TO DRIVE WITH THE MECHANIC AND SHOW HIM WHAT WAS WRONG. I WENT TO THE MAIN COMPANY AND WAS TOLD THERE WAS NOTHING THEY COULD DO. I NOW HAVE AN STS SITTING IN MY GARAGE, NOT ABLE TO DRIVE ANYWHERE. I FOUND OUT THE TRANSMISSION WAS ONLY 1/2 FULL FROM THE FACTORY BUT CAN NOT PROVE IT. I AM VERY, VERY DISGUSTED WITH THE CADILLAC COMPANY. I COULD HAVE BOUGHT A CHEAP CAR THAT WOULD HAVE OUT LASTED THIS CAR BY YEARS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290128October 28, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 CADILLAC STS. WHILE DRIVING APPROXIMATELY BETWEEN 55-60 MPH ON NORMAL ROAD CONDITIONS; THE "ENGINE" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZE DEALER FOR INSPECTION FOR AN IDENTICAL FAILURE. THE FAILURE MILEAGE WAS 3,200. THE CURRENT MILEAGE WAS 3,400. UPDATED12/11/09 *BF UPDATED 12/14/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289747October 25, 2009
WHEELS
PURCHASED 2008 CADILLAC STS IN DECEMBER 2008, SINCE PURCHASED I HAVE REPLACED 6 RIMS DUE TO CRACKING. DAMAGES HAVE BEEN BECAUSE OF POTHOLES OR SPEED BUMPS, COASTING $900 AT GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288778October 17, 2009
SEATS
SEAT BEZELS ON RIGHT SIDE BROKE 5 TIMES ON LEFT SIDE 1 TIME THESE HOLD THE CONTROLS FOR THE SEATS WHEN THEY BREAK LOSE THE WIRES RUB ON THE STAMP METAL FRAME OF THE SEAT WITCH COULD SHORT THEM CAUSING A FIRE. THEY DO NOT HOW TO FIX THE PROBLEM THEY JUST REPLACE WITH THE SAME PART.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288642October 16, 2009
POWER TRAIN:DRIVELINE, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
DAUGHTER DRIVING ON CONCRETE HI-WAY AT 50 MPH., HEARS NOISE BY PASSENGER SIDE REAR TIRE AREA. REAR END LOCKS AS IF BRAKES WERE APPLIED BUT WERE NOT. CAR SLIDES OUT-OF-CONTROL . HER AND HER PASSENGERS ARE NOT INJURED. HAD TO SHIFT CAR FROM FORWARD TO REVERSE 2-3 TIMES, CAR MAKES CLUNK NOISE, THEN IT FREES ITSELF SHE DRIVES OUT OF DITCH. NOT SURE WHAT HAPPENED THEY DRIVE AT LOWER SPEED CARS REAR END LOCKS AGAIN FOR 2-3 SECONDS THEN FREES ITSELF BUT MAKES GRINDING NOISES.TAKE TO GMAC SERVICE CENTER TOLD REAR DIFFERENTIAL FAILED. FOUND OUT ABOUT RECALL: NHTSA ID # 07V58900. CADILLAC REP. SAID OUR CARS VIN # IS NOT INVOLVED IN RECALL. FOUND RECALLED VIN #'S AND OUR CARS VIN # IS INSIDE THE RECALLED NUMBERS BRACKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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