Cadillac SRX Complaints (2004)

216 consumer complaints on file.

#11184233March 4, 2019
POWER TRAIN
I MADE A FREE RIGHT HAND TURN INTO TRAFFIC FROM A STATIONARY POSITION BUT WHEN I ATTEMPTED TO ACCELERATE THERE WAS A LOUD THUNKING/RATCHETING SOUND FROM UNDER MY CAR AND IT WOULDN'T MOVE. I WAS ALMOST REAR ENDED BY AN ANGRY DRIVER AND I WAS FURIOUSLY HONKED AT BY MULTIPLE PEOPLE. MECHANIC INFORMED ME THAT THE NOISE IS FROM A FAILING TRANSFER CASE WHICH SEEMS TO BE A COMMON ISSUE FOR THIS PARTICULAR VEHICLE BASED ON WEB RESEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176354February 11, 2019
ELECTRICAL SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED ALL THE TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS WATER INTRUSION THAT SHORTED THE HARNESS ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 95047378414. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171397January 22, 2019
FUEL/PROPULSION SYSTEM
LOSS OF ACCELERATION POWER WHILE DRIVING HAVE TO PULL OVER KILL AND CRANK AGAIN. CARS SEEMS TO BE SLOWING DOWN THEN HAVING TO STOP AND RECRANK. DOES THIS WHILE DRIVING ON HWY. THIS HAS HAPPENED SEVERAL TIMES BEFORE THIS DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141927October 22, 2018
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND HEARD A LOUD ABNORMAL NOISE. IN ADDITION, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120648August 17, 2018
SERVICE BRAKES, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRANSMISSION ENGAGED THE TRACTION CONTROL INDEPENDENTLY AND THE VEHICLE WOULD BRAKE AND DRIVE AT THE SAME TIME. AN ABNORMAL SCREECHING SOUND WAS HEARD WHEN THE FAILURES OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE MESSAGE "STABILITY SYSTEM ENGAGED" APPEARED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ED BOZARTH CHEVROLET (5501 DREXEL ROAD, LAS VEGAS, NV 89130, (702) 948-8011), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105413July 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE WOULD STALL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ON SOME OCCASIONS, ALL THE WARNING INDICATORS WOULD ILLUMINATE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AFTER A FEW MINUTES OF DRIVING. THE VEHICLE WAS TAKEN TO CHEVROLET OF GOLDSBORO (3300 US 70 BYPASS EAST, GOLDSBORO, NC 27534, (919) 751-2200) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080000March 18, 2018
STEERING, UNKNOWN OR OTHER
SYSTEM STABILITY ISSUES AND IT JERKS MY LEFT REAR OUT OF WACK WHEN DRIVING MY 2004 SRX CADILLAC I HAVE SMALL INFANTS AND I BOUGHT THIS CAR FROM DEALERSHIP A FEW MONTHS AGO AND I BELEIVE IT IS A GM RECALL ACCORDING TO OTHER SITES. I DON'T KNOW WHAT TO DO IT SCARES ME THAT I'M GONNA LOSE CONTROL EVERY TIME I DRIVE IT BECAUSE ITS GETTING WORSE AND I SPENT ALL THE MONEY I HAD SAVED SO MY WIFE COULD HAVE HER CADILLAC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046892November 17, 2017
ELECTRONIC STABILITY CONTROL (ESC)
CADILLAC SRX RECALL. WHEN DRIVING VECHILE, THE STABILITY SYSTEM ENGAGE COME ON AND CAUSES THE VECHILE TO PULL TO EITHER SIDE. PRESS OK BUTTON AND IT STRAIGHTENED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046884November 16, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THE STABILITY SYSTEM ENGAGED KEEPS COMING ON IN DASH. CAUSING IT TO PULL ONE WAY OR THE OTHER. THE VEHICLE WAS IN MOTION AT TIME ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044962November 9, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS DRIVING MY VEHICLE ONCE AGAIN, AND THE ENGINE REDUCED POWER CAME UP ON THE SCREEN. THIS HAPPENED ONCE ON THE FREEWAY DRIVING 70 MILES PER, THE VEHICLE'S SPEED WENT DOWN ALL THE WAY TO 20 MILES PER HOUR, I HAD TO PULL OVER BECAUSE IT LOST POWER THEN IT SHUT OFF. THIS IS VERY DANGEROUS I COULD HAVE BEEN SERIOUSLY HURT OR ANOTHER VEHICLE COULD HIT ME ACROSS THE FREEWAY. THIS ALSO HAPPENED NOVEMBER 3, 2017, AS I WAS ROLLING OUT OF THE DRIVEWAY THE VEHICLE CUT OFF IN MOTION. SOMETHING IS WRONG WITH THIS VEHICLE LOSING POWER WITHOUT NO NOTIFICATION TO THE DRIVER UNTIL IT HAPPENS. THIS NEEDS TO BE RECALLED FOR THESE 2004 SRX CADILLAC VEHICLES. ALSO THE SCREENS CONSTANTLY SAYS CHECK STABILITY SYSTEM, OR REDUCED ENGINE POWER AND TRACTION CONTROL. PLEASE THIS HAS TO BE A RECALL BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034275October 18, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
2004 SRX STABILITY SYS READY COMES ON AND THE STEERING PULLS LEFT OR RIGHT ABS LIGHT , BRAKE LIGHT , COMES ON NO ONE SEEMS TO KNOW WHAT IT IS OR WHAT TO DO HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992341May 30, 2017
STEERING, SUSPENSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979838April 21, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2004 SRX AWD. I ALWAYS GET THE "STABILITY SYSTEM ENGAGED" MESSAGE WITH SOME VIBRATION AND VEHICLE REAR SIDE GOES LEFT SIDE AND AFTER LITTLE TIME ITS GOES AWAY . SOMETIMES WHEN I STEP ON THE BRAKE I WOULD GET A GRUNTING SOUND THEN THE "GRIDING" FROM BRAKE PEDAL. IT HAPPENS ON WHEN VEHICLE SPEED IS MORE THAN 40 MPH & FEW TIMES I ALMOST HIT ANOTHER VEHICLE IN OTHER LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970866April 6, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CONSTANTLY, CONSTANT PROBLEMS. EVERY TIME I TURN AROUND THIS CAR IS STALLING, THE STABILITY CONTROL LIGHT AND TRACTION CONTROL AND ABS LIGHTS COME ON , SLOWING ACCELERATION AND CAUSING SAFETY ISSUES. THERE ARE TIMES WHEN I SEE THE DIC MESSAGE BOARD BLINKING AND THE CAR ACTS AS THOUGH IT IS GOING TO STOP. THESE ISSUES LISTED ON THIS SITE FROM ALL THESE PEOPLE NEEDS TO BE INVESTIGATED BEFORE SOMEONE IS HURT OR KILLED. I AM NOW WRITING TO CADILLAC BECAUSE THE ISSUES ARE GETTING OUT OF CONTROL AND I AM AFRAID FOR MY AND MY CHILD'S LIFE. I AM MOVING FORWARD TO SEEK OUT AN ATTORNEY FOR A LAWSUIT THIS IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967850March 22, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, SUSPENSION
EVEN THE SLIGHTEST BUMP IN THE ROAD SENDS THE VEHICLE SWERVING. THE WHOLE CAR RATTLES. WHEN TRYING TO ACCELERATE IT HESITATES BEFORE GOING, SAME WITH DECELERATING. EVEN WHEN IN RESIDENTIAL AREAS AND FLAT SURFACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957105February 26, 2017
ELECTRICAL SYSTEM
IGNITION SWITCH PROBLEMS DESCRIBED IN 2014 RECALL, BUT VIN IS NOT LISTED IN THE RECALL. ENGINE SHUTS OFF WHILE DRIVING DOWN THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949100February 2, 2017
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSFER CASE SHIFTED INTO NEUTRAL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:14V374000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936767December 21, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING, SUSPENSION
I BOUGHT THE SRX USED IN SEPTEMBER AND SINCE THEN I HAVE HAD ONE ISSUE AFTER ANOTHER. IF I ACCELERATE TOO QUICKLY MY TRANSMISSION, (I THINK), HAS A VERY LOUD RATCHETING/POPPING SOUND. MY SERVICE SUSPENSION SYSTEM ERROR MSG COMES ON EVERY TIME I START MY VEHICLE. I HAVE READ THAT THIS COULD BE RELATED TO THE AIR COMPRESSOR NOT WORKING OR FAULTY SENSORS. MY SERVICE STABILITY SYSTEM ERROR MSG ALSO COMES ON EVERY TIME I START MY VEHICLE. THIS SEEMS TO CAUSE THE TRACTION CONTROL FEATURE TO MESS UP, WHICH THEN ON OCCASION WHEN I PRESS MY BRAKES, EVEN SLIGHTLY, MY BRAKES LOCK UP AND I SKID FOR JUST A SECOND. MY POWER STEERING FLUID SEEMS TO CONTINUALLY LEAK OR THE PUMP IS BAD. I HAVE REFILLED MY RESOVOIR MANY TIMES AND I CONSTANTLY HAVE A VERY LOUD "WHINING" SOUND. MY POWER STEERING SYSTEM ALSO SEEMS TO GO OUT OCCASIONALLY AND MY VEHICLE IS VERY DIFFICULT TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917260October 19, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT AND REAR BRAKES MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE BEARINGS, CVC JOINTS, A ROTOR ON THE FRONT DRIVER'S SIDE, AND TWO ROTORS IN THE REAR. MONTHS LATER, THE ABNORMAL NOISE RETURNED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WAS INCLUDED OR EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V151000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916311October 16, 2016
ELECTRICAL SYSTEM
THE CAR DIED ON A CVS PARKING LOT IN TROY,NY,TOWED BACK TO BOSTON,MA.AFTER PUTTING A NEW ENGINE IN ON JULY,2016,THE KEY COULDN'T COME OUT,NORWOOD CADILAC DEALER TOLD US SOMETHING IS DREWING THE BATTERY,AFTER $920 ELECTRICAL CHECK,DIED AGAIN THE FOLLOWING WEEK WHILE PARKED ON OUR DRIVEWAY. THEN ANOTHER$900 THEY DISCONNECTED THE RADIO,DVD,TELLING US IT'LL BE GOOD FOR MY DAUGHTER TO DRIVE BACK TO COLLEGE IN NY. TWO WEEKS LATER,SAME THING HAPPENED AGAIN,KEY WON'T COME OUT,TOWED TO THEM,NOW THEY TOLD US NEED A ECM,WE QUESTIONED THEM WHY THEY DON'T CHANGE THAT IN THE FIRST PLACE,THEY SAID WAS THE DRAWING BACK FED THE ECM,CAUSE THE FAILER,SO WE WOULD HAVE TO PAY $1050 SEPRATELY AND UNSURE HOW LONG IT'S GOOD FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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