Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10045149October 30, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ON SUVS ARE TOO HIGH AND LOW BEAMS ARE EFFECTIVELY HIGH BEAMS FOR DRIVERS OF REGULAR CARS. THIS MEANS THAT AT NIGHT, THE SUV LIGHTS SHINE DIRECTLY INTO THE EYES OF DRIVERS IN FRONT VIA THE REAR VIEW AND SIDE MIRRORS. THIS WILL LEAD TO ACCIDENTS, DISTRACTING DRIVERS' ATTENTION FROM TRAFFIC IN FRONT AND SEVERELY REDUCING VISIBILITY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042744October 10, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING THERE WAS PULSATION AND VIBRATION WHEN BRAKING AT ANY SPEED. ABS BRAKE LIGHT STAYED ON AT ALL TIMES. VEHICLE HAD BEEN TO THE DEALER FOUR TIMES. THE STABILITY LOCK TRACKING SYSTEM WAS REPAIRED FOUR TIMES IN ONE YEAR. MANUFACTURER HAD BEEN INFORMED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041501October 9, 2003
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
STABILIZATION EQUIPMENT MAKES VEHICLE LOOSE ALL POWER FOR 5-10 SECONDS, MAKES A HORRIBLE NOISE AND SLIDES DOWN THE HILL WITHOUT ANY WAY TO CONTROL VEHICLE. I HAVE TEST DRIVEN WITH DEALER ON FOUR SEPARATE OCCASIONS AFTER REPAIRS. DEALER ADVISES A SERIOUS SAFETY HAZARD. GM SAYS THERE IS NO PROBLEM JUST WAIT FOR NEW COMPUTER SOFTWARE PROGRAM TO BE RELEASED. I HAVE ALMOST BEEN IN A COLLISION EACH TIME DRIVING THE VEHICLE GOING HOME DAILY. THE DEALER IS STANDING BY ME BUT IS HAVING PROBLEMS; THE AREA REPRESENTATIVE LARRY MARVIN. THE CAR WAS PURCHASED ON 09/21/03 AND HAS LESS THAN 500 MILES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039426September 24, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THERE EXISTS A DESIGN DEFECT IN THE 2003 CADILLAC ESCALADE THAT RESULTS IN REPEATED ACCIDENTAL ACTIVATION OF THE DRIVER'S SEAT HEATING SYSTEM, MOST CRITICALLY IN THE SUMMER, CREATING A CONSTANT BURN HAZARD. THE DRIVER'S WINDOW CONTROL BUTTON CANNOT BE ACTIVATED WITHOUT FREQUENT AND REPEATED ACCIDENTAL ACTIVATION OF THE SEAT HEATING SYSTEM BECAUSE THE HEATING BUTTONS PHYSICALLY BLOCK ACCESS TO THE WINDOW CONTROLS. TO LOWER THE WINDOW, ONE'S HAND MUST MAKE PHYSICAL CONTACT WITH THE SEAT HEATER ACTIVATION BUTTONS. FOR INSULIN DEPENDENT DIABETICS (SUCH AS MYSELF) AS WELL AS OTHERS WHO MAY HAVE A DEMINISHED ABILITY TO SENSE ABNORMAL HEATING, THIS PRESENTS AN EXTREMELY SERIOUS BURN HARZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040262September 22, 2003
EQUIPMENT
THE STATE OF CALIFORNIA ORDERED INSTALLATION OF THE INTERLOCK IGNITION DEVICE (IID) TO PREVENT THE VEHICLE FROM BEING OPERATED BY INTOXICATED DRIVERS. THE DEVICE MALFUNCTIONED, CAUSING THE VEHICLE NOT TO START OR STALL WHILE DRIVING. MANUFACTURED BY GUARDIAN INTERLOCK, MODEL 3050, SERIAL# 13429 & 18832, TRANSPONDER 4.4E. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036951August 31, 2003
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
WHILE DRIVING DOWN THE ROAD SERVICE STABILITY TRACK MESSAGE WOULD APPEAR ON THE DASHBOARD MESSAGE CENTER. THAT WOULD THEN DISABLE THE TRACTION CONTROL SYSTEM. AN AUDIBLE DING-DING WOULD SOUND ABOUT EVERY THIRTY-SECONDS AS YOU WERE DRIVING DOWN THE ROAD. THE BUTTON ON THE DASH WAS INOPERABLE AND WOULD NOT SHUT OFF THE SYSTEM. CADILLAC ADVISED MY DEALER THAT I WOULD HAVE TO WAIT FOR THE 2004 MODELS TO BE RELEASED TO GET THE PROBLEM FIXED. WHEN VEHICLE WAS IN THE SHOP TO BE FIXED IT WAS ALSO FOUND THAT THE ABS MODULE NEEDED TO BE REPLACED BECAUSE THAT WAS NOT FUNCTIONAL. I HAD 50 MILES ON THE VEHICLE WHEN THE PROBLEM WAS FIRST NOTICED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034302August 22, 2003
STRUCTURE:FRAME AND MEMBERS
WHEN EXPOSED TO WATER, WATER ENTERED REAR CARGO AREA OF THE VEHICLE. VEHICLE WAS INSPECTED BY THE DEALER, WHO FOUND THAT THERE WERE PANELS ON THE EXTERIOR THAT SHOULD HAVE PREVENTED WATER FROM ENTERING. BUT THIS WAS A NORMAL PROBLEM FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030854August 5, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I WAS DRIVING WITH MY CHILDREN IN MY 2002 CADILLAC ESCALADE AND THERE WAS A REAL BAD BURNING SMELL AND SMOKE COMING FROM MY BACK SEAT. I LOOKED IN THE BACK SEAT AND THERE WAS SMOKE COMING FROM THE REAR DRIVERS SIDE SEAT. THE HEATED SEATS HAD GOTTEN TURNED ON BY ACCIDENT OR TURNED ON BY THEMSELVES. WE PULLED OVER AND GOT THE TWO KIDS OUT OF THERE CARSEATS TURNED THE HEATED SEAT SWITCH OFF, WAITED FOR THE SEAT TO COOL OFF. THANKFULLY WE CAUGHT IT IN TIME AS MY CHILDREN COULD HAVE BEEN INJURED. I PUT IN A COMPLAINT TO CADILLAC TO FILE ARBITRATION AS MY HEATED SEATS HAVE BEEN REAPIRED 3 TIMES PRIOR TO THEM MELTING. CADILLAC DENIED ARBITRATION AND TOLD ME THE DEALER WILL REPAIR IT YET AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030134July 24, 2003
TIRES:TREAD/BELT
CONSUMER STATES THAT IT IS HARD TO TELL WHEN TIRE PRESSURE IS LOW DUE TO HEAT THAT HAS FIELDED UP INSIDE THE TIRE, CAUSING THE TIRE WALL TO COLLAPSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028983July 23, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
REAR BRAKES WORE OUT WITH OVER 50% OF FRONT PADS REMAINING. IVE OWNED OVER 30 CARS AND TRUCKS IN MY LIFE AND THIS IS A FIRST. DEALER TELLS ME ITS NORMAL. SINCE HISTORICALLY 99.99% OF ALL VEHICLES PERFORM 80% OF BRAKING WITH THE FRONT BRAKES IT SEEMS THAT THERE IS SOMETHING WRONG WITH THE BRAKE BALANCING SYSTEM ON MY CAR. ASKED FOR CADILLAC TO PUT IN WRITING THAT THIS IS HOW THESE BRAKES WERE DESIGNED. THEY TOLD ME THEY DONT DO THAT. WHEN I PUT MY 3 YEAR OLD & 2 YEAR OLD LITTLE GIRLS IN THIS CAR I WANT TO KNOW THAT IT IS SAFE AND CADILLAC IS WILLING TO SAY SO IN WRITING. I DONT BELIEVE THE BRAKE SYSTEM IS RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029701July 18, 2003
AIR BAGS
THE DRIVER LOSS CONTROL OF THE VEHICLE AND ROLLED OVER, AND AIRBAGS THE AIR BAGS FAILED TO DEPLOY, AND THE DRIVER SUFFERED INJURIES. PH *CB *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10028594July 18, 2003
PARKING BRAKE
PARKING BRAKE DOES NOT HOLD CAR WHEN PARKED ON A GRADE. DEALER SAID IT WAS A COMMON PROBLEM WITH ESCALADES. NO RECALL/WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029400July 15, 2003
AIR BAGS
DRIVER LOST CONTROL AND VEHICLE ROLLED OVER BUT AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES. *MR *CB *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10026181June 30, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT BRAKE ROTORS ARE WEARING OUT, AND WHEN APPLYING THE BRAKES VEHICLE WILL HAVE HEAVY VIBRATION AND EXTENDED STOPPING DISTANCE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024797June 24, 2003
TIRES
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE AT 30 MPH THE LEFT REAR TIRE BLEW OUT WITHOUT WARNING. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021476June 12, 2003
SEAT BELTS:FRONT:RETRACTOR
FRONT PASSENGER SEAT BELT LOCKS DUE TO A SAFETY CATCH FOR A CHILD SEAT OR CHILD. THE SLIGHTEST MOVEMENT OR BUMP IN THE ROAD CAUSES BELT TO TIGHTEN TO THE POINT OF DISCOMFORT. IT MAY HAVE BEEN DESIGNED AS A SAFETY FEATURE, BUT IT HAS BECOME A SAFETY HAZARD SINCE MY WIFE WILL NOT USE THE BELT. I HAVE COMPLAINED TO CADILLAC TO NO AVAIL. THEY CLAIM IT WORKS TO SPECS, BUT THEY HAVE NOT TRIED TO RIDE WITH IT ON FOR ANY TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022470June 5, 2003
SUSPENSION
WHILE DRIVING, THE VEHICLE CONTINUOUSLY PULLED TO THE LEFT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022475June 5, 2003
SUSPENSION
WHILE DRIVING, THE VEHICLE DRIFTED TO THE LEFT OF THE HIGHWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020802May 31, 2003
ELECTRICAL SYSTEM:WIRING
SUSPENSION SERVICE STABILITY DISABLED DIGITAL WARNING 5 TIMES. ON THE FIRST OCCASION IT ALSO READ REDUCED POWER AND POWERED DOWN FROM 70 TO 35 MPH WITHIN SECONDS WHEN DRIVEN IN FREEWAY TRAFFIC. REMOTE ANALYSIS BY ONSTAR INDICATED MOST RECENTLY AN ABS PROBLEM REQUIRED SERVICE. OTHER FUSE AND WIRE/SHORT PROBLEMS HAVE OCCURRED WITHIN THE DASH. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021746May 28, 2003
ENGINE AND ENGINE COOLING
WHILE MAKING TURN ON THE HIGHWAY WITHOUT PRIOR WARNING, THE VEHICLE SHUT DOWN AND WOULD NOT RESTART. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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