Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11300535January 20, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN COMING TO A STOP AND BRAKING (AT LIGHTS AND STOP SIGNS) VEHICLE SOMETIMES FEELS LIKE IT SLIPS THEN BRAKES KICK IN. BEEN HAPPENING FOR A LONG TIME NOW. ITS VERY COMPARABLE TO THE RECALL ON THE 2015-2017 MODELS THAT WERE AFFECTED. ALSO ANOTHER COMMON ISSUE I HAVE IS THE POWER FROM THE CIGARETTE LIGHTERS GOING OUT PLENTY OF TIMES. **ON ANOTHER NOTE IT ISN'T JUST ONE SET DATE AS IT IS ASKING BELOW**
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300004January 17, 2020
AIR BAGS
THIS COMPLAINT IS SAME AS MANY OTHER THAT HAVE ALREADY BEEN SUBMITTED. THAT IS ICW MAY 27,2016 MANUFACTURER RECALL NUMBER2049152 NHTSA RECALL NUMBER16V383 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WE NEED TO SUE THEM FOR PUTTING OUR FAMILIES LIFE IN DANGER FOR WAY TO LONG. SUMMARY - TAKATA CORPORATION (?TAKATA?) HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, AND YUKON XL VEHICLES. THIS IS BASED UPON TAKATA?S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA?S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. YOUR WEB SITE SAYS "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE I AM DOING THAT WITH IS COMPLAINT. 3 1/2 YEARS WITH NO RESOLUTION IS NOT TIMELY. PLEASE ADVISE. PLEASE INFORM US OF WHAT IS BEING DONE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11299152January 13, 2020
STRUCTURE:BODY, ENGINE, STEERING
GM HAS MANUFACTURED DEFECTS/DESIGN FAILURES INTO NUMEROUS PARTS IN MY 2008 CADILLAC ESCALADE EXT. THE DOOR HANDLES ALL BROKE OFF APPARENTLY BECAUSE THEY USED WEAK PLASTIC PARTS. THE ENGINE IS STALLING AND WON'T START (POSSIBLY DUE TO CAM SHAFT SENSOR AND DEFFECTIVE CAM SHAFT OR FUEL CONTROL MODULE THEY DID A RECALL ON AND NEVER FIXED ON MY CAR)...APPARENTLY THE OIL SENSOR GOES 1ST AND THEN THE CAM SHAFT AND OIL PRESSURE ISSUES COME NEXT...BUT THIS IS CAUSED BY A DEFECTIVE CAM SHAFT IN THE 1ST PLACE...VERY DANGEROUS AND BOUND TO LEAVE YOU STRANDED OR CAUSE AN ACCIDENT! AS FOR STEERING, THE POWER RACK & PINION IS DESIGNED TO START LEAKING REQUIRING A NEW $450+ PART PLUS LABOR TO PUT IN AS THERE IS NO WAY TO STOP THE POWER STEERING LEAKAGE...FINALLY, THE HEAD LIGHTS GO OUT AND GM COULD NOT HAVE MADE IT ANY HARDER TO REPLACE THEM NOR MORE EXPENSIVE- REQUIRING FRONT BUMPER REMOVAL AND USUALLY A RESULT OF THEIR DEFECTIVE WATERPROOFING OF THE LIGHT AND BALLAST! (I PUT 1/19 BELOW BUT THESE PROBLEMS HAVE DEVELOPED OVER THE LAST YEAR OF SO RIGHT AROUND THE 100,000 MILE MARKER)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298886January 12, 2020
ELECTRICAL SYSTEM
VEHICLE CUTS OFF WHEN IDLING. ON ONE OCCASION, THE VEHICLE CUT OFF AFTER A TWO-HOUR DRIVE WHEN DRIVER SLOWED DOWN WHEN APPROACHING A STOP SIGN. THE PROBLEM IS INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298198January 9, 2020
UNKNOWN OR OTHER
SEVERAL CRACKS IN THE DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297418January 6, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECENTLY PURCHASED THE VEHICLE FROM A USED CAR DEALER AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A CADILLAC DEALER. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CENTRAL CADILLAC (2801 CARNEGIE AVE, CLEVELAND, OH 44115, (216) 586-5807) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE CONTACT WAS FORWARDED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297447January 6, 2020
AIR BAGS
THE AIR BAG IS FAULTY, HENCE AIR BAG LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297219January 5, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHAT IS IN MOTION SERVICE STABILITY TRACK LOW OIL PRESSURE SHUT ENGINE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291055December 24, 2019
AIR BAGS
THIS COMPLAINT IS SAME AS MANY OTHER THAT HAVE ALREADY BEEN SUBMITTED. THAT IS ICW MAY 27,2016 MANUFACTURER RECALL NUMBER2049152 NHTSA RECALL NUMBER16V383 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY - TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, AND YUKON XL VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. YOUR WEB SITE SAYS "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." I AM DOING THAT WITH IS COMPLAINT. 3 1/2 YEARS WITH NO RESOLUTION IS NOT TIMELY. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290619December 21, 2019
ELECTRICAL SYSTEM
SEAT HEATER CAUGHT FIRE AND BURNED A HOLE IN THE SEAT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11290631December 21, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING I LOST ALL USE OF BRAKES IMMEDIATELY AFTER THE BRAKE SYSTEM LIGHT CAME ON DRIVING 45MPH ON A CITY STREET. WHILE DRIVING THE STABILITY CONTROL LIGHT CAME ON AND CAR SHUT OFF 60MPH ON THE HIGHWAY. ON ANOTHER OCCASION STABILITY CONTROL LIGHT CAME ON AND STEERING COLUMN LOCKED UP WHILE TURNING. T/C LIGHT AND ENGINE LIGHT CAME ON WHILE DRIVING 35 MPH ON A CITY STREET AND IMMEDIATELY LOST RESPONSE FROM THE GAS PEDAL. DASH LIGHTING SYSTEM FLASHES DIFFERENT INDICATOR LIGHTS, DISPLAY RANDOMLY GOES OUT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290043December 19, 2019
UNKNOWN OR OTHER
TRANSMISSION IS SLIPPING .. CORPUS CHRISTI TEXAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289103December 15, 2019
AIR BAGS
CONTINOUSLY LIGHT COMES ON SERVICE AIRBAG, ESPECIALLY WHEN DRIVER SEAT IS MOVED AND WHEN HIT A BUMP IN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288678December 12, 2019
FUEL/PROPULSION SYSTEM
MY HYBRID ESCALADE HAS NO EXTRA POWER IN REQUESTING THAT AFTER PRESS DOWN THE GAS PEDAL TO GET MORE NECESSARY POWER TO ENTRY IN HIGHWAY THE CAR SHOWS SOMETHING IS HOLDING THE CAR. I DO NOT IF NORMAL OR NOT. THAT HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288688December 12, 2019
UNKNOWN OR OTHER
IN MY CADY ESCALADE THE TOP COVER OF THE DASHBOARD IS BREAKING AND CUT PHYSICALLY THE DASHBOARD AND POPPING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288693December 12, 2019
STRUCTURE:BODY
THE TOP CLEAR COAT OF THE PAINT IN THE MIDDLE COLUMNS, BETWEEN THE DOORS, BOTH SIDES, IS PEELING OR GOING OUT. THE CADILLAC DEALER (BROGAN CADILLAC) IN TOTOWA, NJ TOLD ME THAT IS NORMAL, I AM THINKING THEY ARE WRONG, BUT MAYBE I'M WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288749December 12, 2019
ENGINE
WHILE DRIVING DOWN THE ROAD, THE ENGINE STARTED MAKING A TAPPING NOISE.I TOOK IT TO A SHOP FOR EVAL AND GOT NO HELP BC THEY COULDNT REPLICATE THE NOISE??! WENT TO A GMC DEALER-SAME!!ON WAY HOME CK ENGINE LIGHT AND TRACTION CONTROL LIGHTS FLASHED 3 SECONDS. WENT BACK TO GMC- THE NOISE WAS LOUDER. THEY JUST TOLD ME I NEED A NEW ENGINE!! THIS CAR HAS HAD SO MANY REPAIRS ITS AWFUL!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288292December 10, 2019
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY AIRBAG LIGHT CAME ON WHILE DRIVING AND HAS REMAINED ON. IT IS ON WHILE IDLING AND DRIVING. IT NEVER GOES OFF. THERE WAS NO COLLISION OR ANYTHING TO CAUSE IT TO COME ON. I FEAR THERE MIGHT BE SOMETHING FAULTY HAPPEN WHILE I DRIVE. ALSO I'VE BEEN HAVING ISSUES FUELING MY 2005 ESCALADE. IT WILL ONLY LET ME PUT IN $1.00 MAYBE $1.50 AT A TIME AND THE PUMP WILL KICK OFF. I'VE EVEN HAD GAS SPILL OUT WHILE THIS IS OCCURRING. THE GAS SPILL HAS HAPPENED TWICE AND THE FUEL TANK WAS ALMOST EMPTY. SO IT WASN'T OVERFILL. ALSO, MY AIR CONDITIONER, AT TIMES WILL JUST GET HOT WHILE DRIVING. IF I STOP AND TURN OFF THE VEHICLE AND TURN IT BACK ON, THE AIR WILL RETURN TO COLD. AND IT SMELLS LIKE BURNING WIRES. I HAVE BEEN ROUTINELY LOOKING TO SEE IF THERE IS A RECALL ON THIS VEHICLE THROUGH THIS WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287105December 5, 2019
SERVICE BRAKES
COMPLETE BRAKE FAILURE (BRAKE PEDAL WENT TO THE FLOOR) WHEN EXITING THE FREEWAY. SIMULTANEOUSLY, THE CHECK ENGINE LIST, SERVICE ABS ON LED SCREEN, AND RED BRAKE LIGHT ILLUMINATED AND WARNING CHIMES. NO PREVIOUS WARNING OR INDICATOR LIGHTS SIGNALING A PROBLEM. HAD SERVICED AT DEALERSHIP WHO INDICATED IT WAS CAUSED BY FAILING HYBRID BATTERY. AFTER BEING IN FOR SERVICE FOR 52 DAYS, I RETRIEVED THE VEHICLE WITH A NEW BATTERY INSTALLED. ONE WEEK LATER, WE EXPERIENCED ANOTHER BRAKING ISSUE. THIS TIME WHILE THERE WAS SOME BRAKING ABILITY THE PEDAL WAS VERY STIFF WHEN PRESSURE WAS APPLIED AND THE BRAKES DID NOT FUNCTION PROPERLY (I.E. THEY DID SLOW THE VEHICLE EVENTUALLY BUT DID NOT STOP THE VEHICLE OR SLOW IT AS IT SHOULD HAVE). BROUGHT BACK IN FOR SERVICE AT A DIFFERENT DEALER WHO STATES THAT THE PBMV FAILED. HOW CAN THIS FAIL WITHOUT ANY WARNING? SHOULDN'T THERE BE SAFETY MEASURES IN PLACE (I.E. THE CAR SHOULD NOT EVEN START IF THIS IS MALFUNCTIONING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286306December 2, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FITZGERALD CHEVROLET HAGERSTOWN (101 S EDGEWOOD DR, HAGERSTOWN, MD 21740, (301) 733-5000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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