Cadillac Escalade Service Bulletins (2020)

756 manufacturer communications on file.

• August 20, 2020•Document ID: 10180310

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  20NA112

  Date Added:

  September 28, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin advises the technician to validate the code and reset if found the cause of the customers concern.

  Associated Products (18)

  2020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Yukon2020 GMC Yukon XL2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Yukon2019 GMC Yukon XL2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Yukon2018 GMC Yukon XL
  Associated Documents

  • DownloadMC-10180310-0001.pdf↗
• August 14, 2020•Document ID: 10180697

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  990089019U

  Date Added:

  October 5, 2020

  Manufacturer:

  CADILLAC

  Summary

  This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

  Associated Products (239)

  2020 Buick Enclave2020 Buick Encore2020 Buick Encore GX2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado+ 219 more
  Associated Documents

  • DownloadMC-10180697-0001.pdf↗
• August 14, 2020•Document ID: 10180317

  Service Bulletin/Repair Instructions
  TIRES

  Mfr Comm. #:

  20NA159

  Date Added:

  September 28, 2020

  Manufacturer:

  CADILLAC

  Summary

  This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

  Associated Products (345)

  2021 Buick Enclave2021 Buick Encore2021 Buick Encore GX2021 Buick Envision2021 Cadillac CT42021 Cadillac CT52021 Cadillac Escalade2021 Cadillac XT42021 Cadillac XT52021 Cadillac XT62021 Chevrolet Camaro2021 Chevrolet Corvette2021 Chevrolet Equinox2021 Chevrolet Malibu2021 Chevrolet Silverado2021 Chevrolet Suburban2021 Chevrolet Tahoe2021 Chevrolet Trailblazer2021 GMC Acadia2021 GMC Canyon+ 325 more
  Associated Documents

  • DownloadMC-10180317-0001.pdf↗
• August 12, 2020•Document ID: 10180700

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIE0554C

  Date Added:

  October 5, 2020

  Manufacturer:

  CADILLAC

  Summary

  This engineering informational bulletin is requesting information from the technicians for the following conditions for the cluster.

  Associated Products (14)

  2020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Yukon2020 GMC Yukon XL2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon2019 GMC Yukon XL
  Associated Documents

  • DownloadMC-10180700-0001.pdf↗
• August 12, 2020•Document ID: 10180315

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  20NA157

  Date Added:

  September 28, 2020

  Manufacturer:

  CADILLAC

  Summary

  This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

  Associated Products (158)

  2021 Buick Encore2021 Buick Encore GX2021 Cadillac XT42021 Chevrolet Camaro2021 Chevrolet Equinox2021 Chevrolet Malibu2021 Chevrolet Silverado2021 Chevrolet Suburban2021 Chevrolet Tahoe2021 Chevrolet Trailblazer2021 GMC Sierra2021 GMC Terrain2021 GMC Yukon2021 GMC Yukon XL2020 Buick Encore2020 Buick Encore GX2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT5+ 138 more
  Associated Documents

  • DownloadMC-10180315-0001.pdf↗
• August 6, 2020•Document ID: 10179625

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT

  Mfr Comm. #:

  PIP5733B

  Date Added:

  September 14, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history.  Under Investigation

  Associated Products (22)

  2021 Cadillac Escalade2021 Chevrolet Equinox2021 Chevrolet Malibu2021 Chevrolet Silverado2021 Chevrolet Suburban2021 Chevrolet Tahoe2021 GMC Sierra2021 GMC Terrain2021 GMC Yukon2020 Cadillac CT52020 Cadillac Escalade2020 Chevrolet Corvette2020 Chevrolet Equinox2020 Chevrolet Malibu2020 Chevrolet Silverado2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Sierra2020 GMC Terrain2020 GMC Yukon+ 2 more
  Associated Documents

  • DownloadMC-10179625-0001.pdf↗
• August 5, 2020•Document ID: 10180299

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  18NA099

  Date Added:

  September 28, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

  Associated Products (853)

  2020 Buick Enclave2020 Buick Encore2020 Buick Encore GX2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado+ 833 more
  Associated Documents

  • DownloadMC-10180299-0001.pdf↗
• August 3, 2020•Document ID: 10180307

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  20NA055

  Date Added:

  September 28, 2020

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides a procedure to correct customer concerns of Instrument Panel Cluster (IPC) Gauges Inoperative, Numerous Driver information Center (DIC) Error Messages, No Brake or Electric Power Steering Assist, Transmission in Default Gear, No Reverse and/or Back Up Lights, No Daytime Running Lights (DRL), No Cruise or Adaptive Cruise and/or No Trailer Brake Lights.

  Associated Products (24)

  2020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Chevrolet Express2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Savana2020 GMC Yukon2020 GMC Yukon XL2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon2019 GMC Yukon XL2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Silverado2018 Chevrolet Suburban+ 4 more
  Associated Documents

  • DownloadMC-10180307-0001.pdf↗
• July 29, 2020•Document ID: 10178394

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIP5733A

  Date Added:

  August 10, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history.  Under Investigation

  Associated Products (20)

  2021 Cadillac Escalade2021 Chevrolet Equinox2021 Chevrolet Malibu2021 Chevrolet Silverado2021 Chevrolet Suburban2021 Chevrolet Tahoe2021 GMC Sierra2021 GMC Yukon2021 GMC Yukon XL2020 Cadillac Escalade2020 Chevrolet Equinox2020 Chevrolet Malibu2020 Chevrolet Silverado2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Sierra2020 GMC Terrain2020 GMC Yukon2019 Chevrolet Silverado2019 GMC Sierra
  Associated Documents

  • DownloadMC-10178394-0001.pdf↗
• July 28, 2020•Document ID: 10178949

  Service Bulletin/Repair Instructions
  ENGINE; POWER TRAIN

  Mfr Comm. #:

  16NA338

  Date Added:

  August 31, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

  Associated Products (653)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette2020 Chevrolet Equinox2020 Chevrolet Express2020 Chevrolet Impala+ 633 more
  Associated Documents

  • DownloadMC-10178949-0001.pdf↗
• July 24, 2020•Document ID: 10178382

  Service Bulletin/Repair Instructions
  STRUCTURE; SUSPENSION

  Mfr Comm. #:

  PIT5533C

  Date Added:

  August 10, 2020

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.

  Associated Products (34)

  2020 Cadillac Escalade2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Yukon2019 Cadillac Escalade2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe+ 14 more
  Associated Documents

  • DownloadMC-10178382-0001.pdf↗
• July 22, 2020•Document ID: 10178959

  Service Bulletin/Repair Instructions
  STRUCTURE; EQUIPMENT

  Mfr Comm. #:

  19NA255

  Date Added:

  August 31, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

  Associated Products (103)

  2020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Chevrolet Express2020 Chevrolet Silverado2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Savana2020 GMC Sierra2020 GMC Yukon2020 GMC Yukon XL2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Chevrolet Express2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Savana2019 GMC Sierra2019 GMC Yukon2019 GMC Yukon XL+ 83 more
  Associated Documents

  • DownloadMC-10178959-0001.pdf↗
• July 16, 2020•Document ID: 10178970

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT

  Mfr Comm. #:

  20NA115

  Date Added:

  August 31, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure to replace the radio amplifier antenna if there is a condition of Poor Remote Keyless Entry (RKE) Fob or Passive Unlocking Range due to a internal concerns within the antenna.

  Associated Products (18)

  2020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Yukon2020 GMC Yukon XL2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Yukon2019 GMC Yukon XL2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Yukon2018 GMC Yukon XL
  Associated Documents

  • DownloadMC-10178970-0001.pdf↗
• July 10, 2020•Document ID: 10179408

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE

  Mfr Comm. #:

  150089002B

  Date Added:

  September 8, 2020

  Manufacturer:

  GMC

  Summary

  This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.

  Associated Products (238)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette+ 218 more
  Associated Documents

  • DownloadMC-10179408-0001.pdf↗
• June 25, 2020•Document ID: 10178282

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  20NA132

  Date Added:

  August 10, 2020

  Manufacturer:

  GMC

  Summary

  This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

  Associated Products (241)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Equinox2020 Chevrolet Express2020 Chevrolet Malibu+ 221 more
  Associated Documents

  • DownloadMC-10178282-0001.pdf↗
• June 23, 2020•Document ID: 10178288

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  20NA138

  Date Added:

  August 10, 2020

  Manufacturer:

  PONTIAC

  Summary

  This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

  Associated Products (651)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette2020 Chevrolet Equinox2020 Chevrolet Impala2020 Chevrolet Malibu+ 631 more
  Associated Documents

  • DownloadMC-10178288-0001.pdf↗
• June 22, 2020•Document ID: 10178336

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIP5740

  Date Added:

  August 10, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates to the dealer an issue where a customer may have incorrectly received a notification advising of a starting syetem issue with their veihcle. Dealer advised to inspect for a legitimate issue, if one found, diagnose accordingly.

  Associated Products (35)

  2020 Cadillac Escalade2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Yukon2019 Cadillac Escalade2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Acadia2019 GMC Sierra2019 GMC Yukon2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Equinox2017 Chevrolet Silverado+ 15 more
  Associated Documents

  • DownloadMC-10178336-0001.pdf↗
• June 17, 2020•Document ID: 10178254

  Service Bulletin/Repair Instructions
  SEATS; EQUIPMENT

  Mfr Comm. #:

  17NA308

  Date Added:

  August 10, 2020

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides repair information to correct a customer concern of carpet damage, seat mounting stud wear through, hole in second row (Intermediate) carpet.

  Associated Products (60)

  2020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Yukon2020 GMC Yukon XL2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Yukon2019 GMC Yukon XL2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Yukon2018 GMC Yukon XL2017 Cadillac Escalade2017 Cadillac Escalade ESV+ 40 more
  Associated Documents

  • DownloadMC-10178254-0001.pdf↗
• June 15, 2020•Document ID: 10178293

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  990089019T

  Date Added:

  August 10, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

  Associated Products (238)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette+ 218 more
  Associated Documents

  • DownloadMC-10178293-0001.pdf↗
• June 11, 2020•Document ID: 10178320

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5733

  Date Added:

  August 10, 2020

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history.  Under Investigation

  Associated Products (15)

  2020 Cadillac Escalade2020 Chevrolet Equinox2020 Chevrolet Malibu2020 Chevrolet Silverado2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Sierra2020 GMC Terrain2020 GMC Yukon2019 Chevrolet Silverado2019 GMC Sierra2018 Chevrolet Silverado2018 GMC Sierra2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10178320-0001.pdf↗