Cadillac Escalade Service Bulletins

5,584 manufacturer communications on file.

• December 1, 2017•Document ID: 10126921

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIP5498D

  Date Added:

  January 16, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.

  Associated Products (26)

  2017 Cadillac CTS2017 Cadillac Escalade2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac CTS2016 Cadillac Escalade2016 Chevrolet Camaro2016 Chevrolet Corvette2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado+ 6 more
  Associated Documents

  • DownloadMC-10126921-0001.pdf↗
• November 30, 2017•Document ID: 10139099

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT

  Mfr Comm. #:

  16NA356

  Date Added:

  June 4, 2018

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

  Associated Products (388)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 368 more
  Associated Documents

  • DownloadMC-10139099-0001.pdf↗
• November 30, 2017•Document ID: 10139088

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  010601011J

  Date Added:

  June 4, 2018

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

  Associated Products (575)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 555 more
  Associated Documents

  • DownloadMC-10139088-0001.pdf↗
• November 29, 2017•Document ID: 10125137

  Service Bulletin/Repair Instructions
  ENGINE; POWER TRAIN

  Mfr Comm. #:

  PIP5337J

  Date Added:

  December 14, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 miles per hour steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will need to run the vehicle in three different operational modes. The three modes are Normal, torque converter clutch open, and torque converter clutch closed. Technician will need to press and hold the tow-haul mode button for five seconds to disable grade braking to prevent downshifts during test. Technician will need to duplicate the concern in Normal mode. If the concern is gone in torque converter clutch open and closed then the torque converter should be replaced. If the concern is not present in normal mode, torque converter clutch open, and torque converter clutch closed the concern is not with the shudder. Technician should use of the PICO scope and Noise, Vibration and Harshness software can be used to confirm torque converter clutch shudder, Engine, Tire or Driveline component related conditions. Flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool when the torque converter is replace.

  Associated Products (14)

  2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Corvette2016 Chevrolet Silverado2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Corvette2015 Chevrolet Silverado2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10125137-0001.pdf↗
• November 28, 2017•Document ID: 10140340

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PI1149A

  Date Added:

  June 11, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.

  Associated Products (200)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 180 more
  Associated Documents

  • DownloadMC-10140340-0001.pdf↗
• November 28, 2017•Document ID: 10140337

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  17NA382

  Date Added:

  June 11, 2018

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides a procedure to reprogram the HMI module to correct a condition of Radio Intermittently Starts At Home Screen Unwanted and Unable To Enter Certain Addresses Using The Touch Screen due to a calibration concern.

  Associated Products (22)

  2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Acadia2017 GMC Canyon2017 GMC Sierra+ 2 more
  Associated Documents

  • DownloadMC-10140337-0001.pdf↗
• November 28, 2017•Document ID: 10139116

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  17NA344

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.

  Associated Products (94)

  2018 Buick Enclave2018 Buick Encore2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Equinox2018 Chevrolet Impala2018 Chevrolet Malibu2018 Chevrolet Silverado2018 Chevrolet Sonic2018 Chevrolet Spark+ 74 more
  Associated Documents

  • DownloadMC-10139116-0001.pdf↗
• November 28, 2017•Document ID: 10139097

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  16NA341

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides multiple fixes for a condition of a waiting for update screen appearing on the display, due to either a reprogramming of the hmi module or due to a fuse that needs to be pulled and restarting of the module.

  Associated Products (26)

  2017 Cadillac XT52017 Chevrolet Corvette2017 Chevrolet Volt2017 GMC Acadia2016 Buick LaCrosse2016 Buick Regal2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Suburban+ 6 more
  Associated Documents

  • DownloadMC-10139097-0001.pdf↗
• November 28, 2017•Document ID: 10125136

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC6235A

  Date Added:

  December 14, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (26)

  2017 Chevrolet Volt2016 Buick LaCrosse2016 Buick Regal2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XT52016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe+ 6 more
  Associated Documents

  • DownloadMC-10125136-0001.pdf↗
• November 27, 2017•Document ID: 10139101

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  16NA389

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

  Associated Products (21)

  2017 Cadillac CT62017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Acadia2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon+ 1 more
  Associated Documents

  • DownloadMC-10139101-0001.pdf↗
• November 27, 2017•Document ID: 10139085

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  17NA142

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.

  Associated Products (162)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 142 more
  Associated Documents

  • DownloadMC-10139085-0001.pdf↗
• November 22, 2017•Document ID: 10139141

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Mfr Comm. #:

  17NA375

  Date Added:

  June 4, 2018

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated

  Associated Products (108)

  2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Impala2018 Chevrolet Malibu2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 Chevrolet Traverse2018 Chevrolet Volt2018 GMC Acadia+ 88 more
  Associated Documents

  • DownloadMC-10139141-0001.pdf↗
• November 22, 2017•Document ID: 10139095

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  16NA158

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This bulletin describes the Dealer special tool loan program process.

  Associated Products (389)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 369 more
  Associated Documents

  • DownloadMC-10139095-0001.pdf↗
• November 22, 2017•Document ID: 10139089

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE; POWER TRAIN

  Mfr Comm. #:

  040730013D

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.

  Associated Products (379)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 359 more
  Associated Documents

  • DownloadMC-10139089-0001.pdf↗
• November 21, 2017•Document ID: 10139092

  Service Bulletin/Repair Instructions
  EQUIPMENT; STEERING

  Mfr Comm. #:

  15NA082

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps.

  Associated Products (102)

  2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Yukon2018 GMC Yukon XL2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe+ 82 more
  Associated Documents

  • DownloadMC-10139092-0001.pdf↗
• November 21, 2017•Document ID: 10125131

  Service Bulletin/Repair Instructions
  TIRES

  Mfr Comm. #:

  PIT4261E

  Date Added:

  December 14, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

  Associated Products (79)

  2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado+ 59 more
  Associated Documents

  • DownloadMC-10125131-0001.pdf↗
• November 21, 2017•Document ID: 10125129

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  Mfr Comm. #:

  PIT5473D

  Date Added:

  December 14, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors. For Cadillac Escalades model years 2015-2017 in a barren environment, technician will need to update the Long Range Radar module with the latest software available in Tis-2-Web.

  Associated Products (4)

  2018 Cadillac Escalade2017 Cadillac Escalade2016 Cadillac Escalade2015 Cadillac Escalade
  Associated Documents

  • DownloadMC-10125129-0001.pdf↗
• November 20, 2017•Document ID: 10139131

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  17NA214

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.

  Associated Products (32)

  2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2018 GMC Yukon XL2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban+ 12 more
  Associated Documents

  • DownloadMC-10139131-0001.pdf↗
• November 20, 2017•Document ID: 10125127

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6315A

  Date Added:

  December 14, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

  Associated Products (48)

  2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Cadillac CT62018 Cadillac Escalade2018 Cadillac XT52018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Impala2018 Chevrolet Malibu2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 Chevrolet Traverse2018 Chevrolet Volt2018 GMC Acadia+ 28 more
  Associated Documents

  • DownloadMC-10125127-0001.pdf↗
• November 20, 2017•Document ID: 10125126

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT4730B

  Date Added:

  December 14, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication a diagnostic tip if the high speed lan bus is shorted to ground, which can cause the BCM to appear off line.

  Associated Products (166)

  2017 Buick Enclave2017 Chevrolet Express2017 Chevrolet Traverse2017 GMC Acadia2017 GMC Savana2016 Buick Enclave2016 Chevrolet Express2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Savana2015 Buick Enclave2015 Chevrolet Express2015 Chevrolet Impala2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Savana2014 Buick Enclave2014 Cadillac Escalade2014 Chevrolet Express+ 146 more
  Associated Documents

  • DownloadMC-10125126-0001.pdf↗