Cadillac DTS Complaints (2008)

86 consumer complaints on file.

#10576089March 31, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE CADILLAC DTS 2008 WOULD NOT START.. HAD DTS TOWED TO FOREMAN-BLAIR GM DEALERSHIP.. 896382 SCAN FOR CODES NONE FOUND NO FUEL PRESSURE NO VOLTAGE AT CIRCUIT TO FUEL PUMP NO VOLTAGE BURN CONNECTOR AT FUSE BOX REPLACE BOX C MULTI POINT INSPECTION THE RELAY 19116057 GOT HOT AND BURN CONNECTOR AT FUSE BOX AND MELTED THE FUSE BLOCK 19116816 WHICH IS LOCATED UNDER THR BACK SEAT,, THAT MIGHT SET THE CAR OF FIRE.. THIS NOT THE FIRST TIME THIS HAS HAPPEN ON DTS CAR THERE ARE MORE ON THE INTERNET THAT HAD THE SAME PROBLEM,,, I NEED TO GET MY MONEY BACK $735.18 , BECAUSE THIS WAS NOT MY FOUGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575477March 29, 2014
ENGINE
OIL SMELL FUMES COMINING FROM THE HEATER VENTS. SO BAD AT TIMES WE HAD TO GET OUT OF THE CAR. HAVE TAKEN THE CAR TO TWO DIFFERENT CADILLAC DEALERS AND HAVE BEEN TOLD THEY COULD NOT FIND ANYTHING. I HAVE HAD THE ENGINE LIGHT COME ON CODE P0411 AND IT WENT OUT. TOOK IT TO THE DELEAR AND THEY RESET THE COMPUTER. ON MARCH 2ND THE LIGHT CAME ON AGAIN AND WENT OUT THE NEXT DAY. I WAS TOLD NEXT TIME THE I GOT THE SMELL TO GO DIRECTLY TO ANY GM DELEAR. I HAD TAKEN MY WIFE TO THE DOCTOR IN NATICK MASS AND WE GOT THE FUMES AND I WENT TO LONG CADILLAC WHICH I WAS TOLD TO DO ONLY TO FIND OUT THEY MOVED TO WESTBORO MASS. A FORMER TROBULE SHOOTER FOR GM WHO USED TO WOREK FOR FROST CADILLAC UNTIL THEY LOST THEIR FRANCHISE TOLD MY SON THIS IS A COMMON THING WITH 2006 TO 2010 CADILLACS AND IF THIS IS THE CASE THE MOTOR HAS TO COME OUT OF THE VEHICLE SO IT CAN BE RESEALED. I HAVE A FEW MONTHS LEFT ON MY BUMBER TO BUMBER WARRANTY AND IT SEEMS THAT GM IS STALLING ME UNTIL THE WARRANTY RUNS OUT. I HAVE SENT TWO LETTERS TO GM ONE WAS TO THEIR PRESIDENT AND ALL I WOULD GET IS A NICE PERSON WHOM SEEMED THEY WERE INTERESTED BUT NOTHING WAS EVER DONE BY THEM EXCEPT MAKE AN APPOINTMENT AT THE CADILLAC DEALER. MY CAR HAS 64,000 ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560782January 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT CRASHED INTO CEMENT WALL AS A RESULT. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 111,730. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10557034December 23, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE LAP-SHOULDER BELTS FAILED TO LATCH. THE CONTACT MENTIONED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553559November 23, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I STARTED TO SMELL SMOKE IN THE CAR, I SHUT THE ENGINE, THE SMOKE WAS COMING FROM UNDER THE BACK SEAT. I REMOVED THE BACK SEAT, AND SMELLED THE FUSE BOX, AND OPENED THE FUSE BOX COVER, AND I FOUND THAT TWO RELAYS WERE VERY HOT, AND ONE OF THEM WAS BURNED, AND MELTED ALL THE WAY INTO THE BOTTOM OF THE WHOLE FUSE BOX BLOCK. I HAD THE WHOLE FUSE BLOCK REPLACED THE PART ALONE WAS $225.71 PLUS INSTALLATION. A YEAR LATER SAME EXACT THING HAPPENED, I WENT TO THE DEALER, AND I WAS TOLD THAT THERE IS NO RECALL ON THIS FUSE BLOCK. SO I GUESS I HAVE TO DO THIS ALL OVER AGAIN IF I WANT TO DRIVE THIS VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10549845October 28, 2013
STEERING
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A CEMENT WALL BUT DID NOT SUFFER ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,730. UPDATED 12/04/13*LJ ..UPDATED 12-05-13 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10537697August 28, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT A GASOLINE ODOR EMITTED IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS HAVING A CRACKED FUEL PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 144,205. ..UPDATED 09/30/13 *BF UPDATED 10/24/13*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521917June 26, 2013
STRUCTURE:BODY, AIR BAGS
THE CADILLAC WAS STOPPED IN TRAFFIC ON THE HIGHWAY AND AIRBAGS FAILED TO DEPLOY WHEN REAR ENDED BY SEMI-TRUCK GOING POSSIBLY 40MPH CAUSING THE CADILLAC TO CRASH INTO THE CAR IN FRONT AS WELL. THE CAR WAS TOTAL LOSS, THE SPEED OF SEMI TRUCK IS UNKNOWN BUT SEEING THE CADILLAC WAS TOTAL LOSS AND WITH SERIOUS DAMAGE TO THE FRONT AND BACK OF THE VEHICLE THE AIRBAG SHOULD HAVE GONE OFF AND DID NOT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10510641May 4, 2013
STRUCTURE:BODY
BOTH REAR DOORS WILL NOT OPEN IN WARM WEATHER. DEALER WILL NOT REPAIR BECAUSE VEHICLE IS OUT OF FACTORY WARRANTY. WE ARE UNABLE TO OPEN THE DOOR WHEN DISEMBARKING CHILDREN AND ELDERLY HANDICAPPED ADULTS. THERE IS A CONCERN THAT WE CANNOT GET PEOPLE OUT OF THE CAR WHEN THEY CANNOT OPEN IT THEMSELVES FROM THE INSIDE. THIS IS ALSO A HAZARD IF THE VEHICLE IS INVOLVED IN AN ACCIDENT. ALSO THIS PROLONGS THE TIME INDIVIDUALS REMAIN IN THE CAR IN HOT WEATHER WITH THE WINDOWS UP AND THE DRIVER HAS SHUT OFF THE MOTOR, AND ASSISTING INDIVIDUALS FROM THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470567August 14, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT IGNITION FAILED AND AS A RESULT, HE WAS UNABLE TO REMOVE THE KEY OUT OF THE IGNITION. THE CONTACT MENTIONED THAT HE LEFT THE KEY IN THE IGNITION OVER NIGHT WHICH CAUSED THE BATTERY TO BE COMPLETELY DRAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE SHIFTER SWITCH MECHANISM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND REFERRED HIM TO NHTSA. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424913September 13, 2011
ELECTRICAL SYSTEM
2008 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO WARNING LIGHTS, GAUGES AND INDICATORS BEING ILLUMINATED WHILE DRIVING *TGW THE CONSUMER ALSO STATED THE ALARM SYSTEM GOES OFF AT NIGHT. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390199March 15, 2011
ELECTRICAL SYSTEM
2008 CADILLAC DTS - PROBLEM WITH DASH BOARD LIGHTS NOT BEING RESET TO BRIGHT WHEN IN SUNLIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383052February 17, 2011
ELECTRICAL SYSTEM
DASH LIGHTS AT TIMES WILL NOT COME UP TO BRIGHT LEVEL , VERY HARD TO SEE INSTRUMENTS IN DAYLIGHT ON SUNNY DAY. ONCE DROVE FROM NASHVILLE,TN. TO LOUISVILLE,KY.,BEFORE DASH LIGHTS CAME ON ,THIS WAS STARTING AT ABOUT 8:30 AM IN MAY. WHEN DAYLIGHT AND SUNNY PLUS DRIVING EAST INTO BRIGHT SUN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380678February 3, 2011
EXTERIOR LIGHTING
DASH LIGHTING IS DIMMED WHEN EVER HEADLIGHTS ARE ON DURING DAYLIGHT HOURS. AUTOMATIC SYSTEM DOES NOT RETURN PANEL LIGHT LEVELS TO DAYLIGHT BRIGHTNESS. THIS MAKES THE DASH INVISIBLE IN BRIGHT DAYLIGHT. CONDITION EXISTS UNTIL THE SUN IS HIGH IN THE SKY. DEALER SAYS THIS IS A DESIGN ISSUE! OWNERS MANUAL SAYS THAT "PARADE DIMMING" CAPABILITY IN CAR ELECTRONIC IS INTENDED TO PREVENT THIS FROM HAPPENING. THIS IS A MAJOR SAFETY HAZZARD. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES, THEY HAVE NO CURE. I HAVE CALLED THE CUSTOMER ASSISTANCE NUMBER. NO ONE EVER RETURNS MY CALL. E-MAIL ARE ALSO UNANSWERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355454September 14, 2010
STRUCTURE
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE VEHICLE WAS BEING SERVICED AT AN AUTHORIZED DEALER FOR A SIGNAL LIGHT THE MECHANIC HAD TO REMOVE THE LOWER WIND DEFLECTOR. AFTER LEAVING THE DEALER, THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE LOWER WIND DEFLECTOR FRACTURED. THE CONTACT WENT BACK TO THE DEALER AND THE DEALER ADVISED HIM THAT SOMETHING HAD TO HAVE STRUCK THE BOTTOM OF THE VEHICLE FOR THE LOWER WIND DEFLECTOR TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342736July 12, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2008 CADILLAC DTS. THE CENTER POST OBSTRUCTED THE CONSUMERS VIEW WHEN APPROACHING AN INTERSECTION. THE MANUFACTURER TOOK A REPORT, BUT HE NEVER RECEIVED A RESPONSE FROM THE MANUFACTURER CONCERNING THE FAILURE. THE DEALER WASN'T ABLE OFFER HIM ANY ASSISTANCE. THE CONTACT STATED THAT VEHICLE WILL BE REPLACED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 09/01/10. *LJ UPDATED 09/10/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327776April 27, 2010
SERVICE BRAKES, HYDRAULIC
MY 2008 CADILLAC'S BRAKES HEATED U AND CAUSED SEVERE VIBRATION AND NOISE WHEN DRIVING DOWN ROUTE 58 MOUNTAIN IN PATRICK COUNTY VA. I CALLED TWO DEALERSHIPS, PATTERSON/COLLINS IN MT. AIRY NC AND NELSON CADILLAC IN MARTINSVILLE VA AND BOTH TOLD ME THAT THEY HAD SEVERAL COMPLAINTS BUT THERE WAS NOTHING THAT COULD BE DONE AS THE ASBESTES WAS TAKEN OUT OF THE BRAKE PADS THAT CREATED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308733February 11, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2008 CADILLAC DTS. THE INSTRUMENT CLUSTER LIGHTS FAILED AT LEAST TWO TO THREE TIMES A WEEK WHILE DRIVING APPROXIMATELY 25-55 MPH AT NIGHT. THE CONTACT STATED THAT HE CANNOT SEE ANYTHING ON HIS INSTRUMENT PANEL WHENEVER THE LIGHTS SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST AND THE FAILURE COULD NOT BE DUPLICATED. THE DEALER ALSO TEST DROVE THE VEHICLE FOR MORE THAN TWO WEEKS AND WAS UNABLE TO DIAGNOSE THE FAILURE. HE CALLED THE GM MANUFACTURER AND WAS TOLD THAT THEY COULD NOT REPAIR THE VEHICLE. THERE WAS NO MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/19/10. *LJ UPDATED 10/05/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259966February 25, 2009
SEAT BELTS
THE REAR PASSENGER LAP-SHOULDER BELTS ARE UNUSABLE BECAUSE THE BUCKLES ARE TOO FAR DOWN INTO THE SEAT CREVICE TO GET THE LATCH PLATE INTO THE BUCKLE. THE DEALER HAS TRIED TO PULL THE BUCKLES OUT FURTHER BUT CANNOT. I HAVE LOOKED AT OTHER CADILLAC AND BUICK AUTOS AND THE BUCKLES ARE LOCATED MUCH FURTHER OUT SO THAT THE LATCH PLATE CAN BE EASILY INSERTED INTO THE BUCKLE AS DESCRIBED ON PAGE 1-24 OF THE CADILLAC DTS OWNERS MANUAL. THIS IS A SERIOUS SAFETY PROBLEM BECAUSE THE REAR SEAT PASSENGERS CANNOT USE THE LAP-SHOULDER BELTS. WHAT IS NEEDED IS A LONGER BELT FOR THE BUCKLE END SO THAT THE BUCKLE PROTRUDES MUCH FURTHER OUT OF THE SEAT CREVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258882February 16, 2009
ELECTRICAL SYSTEM
MY 2008 CADALLIC DTS WAS TRYING TO START ON ITS ON. THE KEYS WERE ON THE TABLE AND THE SPARE KEY HANGING ON THE KEY RACK. IN DOING SO IT CAUSED MY CAR TO CATCH ON FIRE WHICH CAUGHT MY GARAGE ON FIRE. MY FAMILY WAS ALL IN BED WHEN WE WERE AWOKEN BY A PERSON PASSING BY THE HOUSE AND RECOGNIZED THAT THE LIGHT HE WAS SEEING WAS A FIRE. IN RETURN OUR LIVES WERE SAVED, ALSO IT WAS DETECTED THE NEXT DAY THAT OUR SPOKE DETECTOR BATTERY WAS DEAD. WE THANKFUL TO GOD ABOVE FOR THE YOUNG MAN WHO JUST HAPPENED TO BE A FIREFIGHTER AND OUR HERO. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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