Cadillac DTS Complaints (2008)

86 consumer complaints on file.

#10680088January 30, 2015
FUEL/PROPULSION SYSTEM
FUEL PUMP MODULE OVERHEATED, ALMOST TO THE POINT OF FIRE. THIS PART WAS RECALLED IN 2006-2007 CTS-V AND STS-V, BUT CONTINUES IN THEIR 2008 DTS. IT IS DIFFERENT IN THE MANNER IT OCCURS, BUT WITH SAME RESULT. REPLACED THE MODULE, CAR DIED AGAIN, REPLACED FUEL PUMP AND MODULE AGAIN, CAR DIED AGAIN. THIS IS VERY DANGEROUS WITH CHILDREN STRAPPED IN SITTING RIGHT OVER THE BURNING HOT MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660615December 18, 2014
ELECTRICAL SYSTEM
2008 CADILLAC DTS. RECALL REGARDING IF KEY RING IS ADDING WEIGHT TO VEHICLE. *TA ACCORDING TO THE RECALL LETTER, THE PARTS ARE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655316November 16, 2014
STRUCTURE:BODY, SUSPENSION
WE WERE HIT IN RIGHT SIDE BY A DRIVER WHO PULLED OUT FROM A STOP SIGN AND CROSSED TWO LANES HITTING OUR CAR IN THE PASSENGER SIDE ON THE FENDER AND FRONT DOOR. AIR BAGS DID NOT DEPLOY CAUSING INJURY TO HEAD AND NECK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10655063November 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653416November 7, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DAYTIME RUNNING LIGHTS AND FRONT TURN SIGNAL LIGHT SOCKETS IN BOTH HEADLAMPS HAVE BURNT CONTACTS. I TOOK MY 2008 CADILLAC DTS TO THE DEALER TO HAVE THE BULBS REPLACED AS MY TURN SIGNALS WEREN'T WORKING. THEY REPLACED THE BULBS. TWO DAYS LATER THEY QUIT WORKING AGAIN. I TOOK THE CAR BACK AND THEY CHECKED IT AGAIN AND INFORMED ME THAT THE LAMP SOCKETS WERE BURNT AND THAT I WOULD HAVE TO REPLACE THE ENTIRE HEADLAMP ASSEMBLY BECAUSE THERE WASN'T A REPLACEMENT SOCKET AVAILABLE. THE COST WAS GOING TO BE APPROXIMATELY $1000 EACH WITH LABOR. I BELIEVE THIS A SAFETY ISSUE AND CADILLAC SHOULD EITHER PROVIDE A REPLACEMENT SOCKET OR COVER A PART OF THE PART AND LABOR. RIGHT NOW I HAVE THE SOCKETS TEMPORARILY REPAIRED WITH PAPER CLIPS AND ALUMINUM FOIL BECAUSE ON SOCIAL SECURITY I CAN'T AFFORD THEIR COST TO FIX BUT I WON'T DRIVE ON THE ROAD WITH NO FRONT TURN SIGNALS AND ENDANGER OTHER FOLKS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653477November 7, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO PROPERLY FIT ACROSS THE CHEST AREA AND WENT ACROSS THE NECK AREA. THE CONTACT STATED THAT THE SHOULDER ANCHOR WAS ADJUSTED TO THE LOWER LEVEL BUT THE SEAT BELT CONTINUED TO LIE ACROSS THE NECK AREA. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH, THE SEAT BELT WOULD CAUSE FATAL INJURIES. ALSO, THE CONTACT STATED THAT HER NECK WAS BLISTERED DUE TO THE FAILURE BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THE CONTACT TO PURCHASE SEAT BELT PADS. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10653114November 6, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 50 MPH, THE KEY FELL OUT OF THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652415November 4, 2014
ELECTRICAL SYSTEM
TOOK MY VEHICLE IN FOR SAFETY RECALL 14299 NOTHING WAS DONE TO THE SWITCH THEY JUST PUT SOMETHING ON THE KEY AND 2 SMALL KEY RINGS AND TOLD ME THAT NOTHING ELSE WAS TO BE PUT ON THE KEY RING. IN MY OPINION THE REPAIR WAS NOT DONE WHAT IS STOPPING THE KEY SWITCH FROM SHUTTING OFF AS A MECHANIC NOTHING WAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641922October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633541September 16, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING 30 MPH, A DEER CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633152September 15, 2014
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED AND SMOKE APPEARED. THE CONTACT NOTICED POWER STEERING FLUID LEAKING. THE DEALER STATED THAT THE HIGH PRESSURE HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631124September 5, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT WHEN IT WOULD RAIN, WATER WOULD LEAK FROM THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630774September 4, 2014
AIR BAGS, SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
GM RECALL 14299/NHTSA RECALL 14V355000 THE GM FIX FOR THIS FAULTY IGNITION SWITCH IS TO INSTALL A SMALLER (13MM) KEY RING AND SMALL INSERTS ON THE IGNITION KEYS TO PREVENT INSTALLING ANY OTHER THINGS ON THE KEY RING. THIS IS NOT A FIX FOR A FAULTY IGNITION SWITCH, BUT A MEANS TO CIRCUMVENT THE PROBLEM! I FIND IT EXTREMELY DIFFICULT TO BELIEVE THAT YOUR ORGANIZATION WOULD RUBBER STAMP THIS SHODDY CIRCUMVENTION OF THE REAL PROBLEM! HOW MANY VEHICLE ACCIDENTS ARE YOU AND GM WILLING TO ALLOW BEFORE FIXING THE PROBLEM PROPERLY? REST ASSURED, MY ATTORNEY HAS A COPY OF THIS COMPLAINT AND WILL TAKE THE APPROPRIATE ACTION SHOULD MY VEHICLE MALFUNCTION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628090August 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626283August 19, 2014
ELECTRICAL SYSTEM
RECEIVED NOTICE OF GM RECALL 14299 ON 8/18/14. FURIOUS THAT THE PARTS TO REMEDY THIS PROBLEM ARE SAID TO BE UNAVAILABLE AND NO DATE - OR EVEN AN EXPECTED DATE - FOR THEIR AVAILABILITY IS GIVEN IN THE LETTER RECEIVED. GM HAS KNOWN OF THIS PROBLEM LITERALLY FOR YEARS NOW AND I DON'T APPRECIATE THE FACT THAT THERE ARE NO PARTS TO PROVIDE AN IMMEDIATE REMEDY OR AN ANTICIPATED DATE FOR ITS RESOLUTION. TOTALLY UNCONSCIONABLE! MEANWHILE, OWNERS ARE EXPECTED TO USE ONLY THEIR IGNITION KEY (NO OTHER IMPLEMENTS ARE TO BE ON THE KEY RING - SUCH AS THOSE FOR SELF-DEFENSE OR CONVENIENCE) TO OBVIATE GM'S SAFETY LAPSE FOR AN UNDETERMINED LENGTH OF TIME THAT WILL BE AT THE CONVENIENCE OF GM, NOT THEIR CUSTOMERS. ADDITIONALLY, SINCE THERE HAS BEEN MEDIA COVERAGE OF THIS PARTICULAR PROBLEM FOR YEARS, WHY AM I ONLY NOW RECEIVING NOTICE THAT MY CAR IS INVOLVED IN THIS RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626074August 18, 2014
ELECTRICAL SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT THEN INSPECTED THE VEHICLE AND NOTICED THAT THE POWER STEERING PUMP DETACHED FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT ALSO NOTICED THE STRUTS WERE LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625835August 17, 2014
EXTERIOR LIGHTING
THERE IS A 41 INCH BRAKE LIGHT INSTALLED ON THE TRUNK LID WHICH COSTS $223.75 TO REPLACE. IT WOULD HAVE BEEN NO BIG DEAL, BUT, AS I WAS REPLACING IT, I NOTICED IT WAS NEVER PROPERLY FITTED TO THE TRUNK AT THE FACTORY, WHICH CAUSED THE ORIGINAL DAMAGE, BROKEN COMPLETELY THROUGH IN THE MIDDLE, AND SEVERAL CRACKS, NOT WORKING. TO BOLT ON A NEW ONE IMPROPERLY FITTED WILL CAUSE THE SAME DAMAGE BECAUSE THE HARD PLASTIC IS UNDER HEAVY STRESS WHEN TIGHTENED DOWN. TO PROPERLY FIX THE SITUATION WILL COST THOUSANDS, MY WIFE AND I BOTH HAVE DISABILITIES AND WE CANNOT POSSIBLY AFFORD THE FIX AS THE CAR ALREADY NEEDS OVER $3000 IN SUSPENSION PARTS AS WELL, PLUS LABOR. IT IS A SAFETY ISSUE AND A TICKETABLE OFFENSE. WE EXPECT GM TO FULLY PAY FOR A PROPER FIX AS THEY HAD TO KNOW WHAT WOULD HAPPEN UP THE ROAD. I'M SURE THEY'VE ALSO NOTICED A LARGE NUMBER OF THE LIGHTS BEING ORDERED. DOESN'T PRESIDENT OBAMA RIDE IN A STRETCHED DTS? HE MIGHT WANT TO HAVE HIS FIXED TOO. BY THE WAY, WE JUST PURCHASED A NEW MALIBU 6 DAYS AGO, WHICH IF THIS ISN'T HANDLED RAPIDLY WILL GO RIGHT BACK TO THE DEALER AND BOTH PERSONAL AND CLASS ACTION SUITS FILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606505June 27, 2014
STEERING, STEERING: STEERING WHEEL/HANDLE BAR
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE STEERING WHEEL ADJUSTER FAILED WHICH CAUSED THE CONTACT TO BECOME TRAPPED IN THE DRIVERS SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587979May 14, 2014
ELECTRICAL SYSTEM, VISIBILITY
2008 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED HE LOST POWER FOR A COUPLE OF SECONDS, THEN EVERYTHING RETURNED TO NORMAL. WHEN IT HAPPENED AGAIN, EVERYTHING, DID NOT RETURN TO NORMAL. THE BATTERY, ALTERNATOR AND HEADLIGHT HAD TO BE REPLACED. ALSO, THE WINDSHIELD WASHER HEATER BURNED OUT. THE HEATER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588069May 13, 2014
ENGINE AND ENGINE COOLING
I HAVE HAD A PROBLEM WITH MY CAR FOR OVER A YEAR. I KEEP GETTING FUMES FROM THE VENT AND SEVERAL TIMES I HAVE HAD THE CAR TO CADILLAC ON SEVERAL OCASSIONS. HAD MADE SEVERAL COMPLAINTS TO GENERAL MOTORS AND I ALWAYS GET A CALL BACK, MOST OF THE TIME IT WOULD BE A DIFFERENT PERSON BUT THEY ALL SAID THE SAME THING, JUST LIKE THEY WERE PROGRAMED.MY SON HAS A FRIEND WHO WAS A TROUBLE SHOOTER FOR GM AND WORKED FOR FROST MOTORS UNTIL THEY LOST THEIR FRANCHISE AND HE WENT OUT ON HIS OWN. HE TOLD MY SON THAT THIS WAS A COMMON PROBLEM WITH THESE CARS FROM 2006 TO 2010 AND MOST OF THE TIME THE VEHICLES HAD HIGH MILAGE ON THEM AND GM WOULD STALL THEM OFF AND THEIR WARRANTE WOULD RUN OUT. I HAVE 64,000 ON MY CAR NOW AND TWO WEEKS LEFT ON MY WARRANTE. TODAY I CONTACTED CONGRESSMAN KENNEDYS OFFICE DUE TO WHAT I HAVE SEEN ON THE NEWS AND THE CHIEF EXECDUTIVE OFFICER OF GENERAL MOTORS GOING BEFORE CONGRESS OVER OTHER VEHICLE SAFETY PROBLEMS. I WAS ADVISED TO MAKE THIS COMPLAINT WHICH I AM DOING AND I WOULD HOPE OTHERS THAT ARE HAVING THE SAME PROBLEM MAKE THE SAME COMPLAINT AND MABY GM WOULD BE FORCED TO FIX OUR CAR'S. I HAD ALSO WROTE TO MARY T. BARRA CHIEF EXECUTIVE OFFICER FOR GM (CERTIFIED MAIL AND IT WAS SIGNED FOR) AND I HAVE SPOKEN TO HER ASSISTANCE [XXX] AND ALL HE WOULD SAY IS THEY ARE VERY CONCERNED WITH THEIR CUSTOMERS ISUES.AND TAKE ALL COMPLAINTS SERIOUSLY. ONE THING THEY DID DO WAS OFFER ME $1,000.00 TOWARDS A NEW CADILLAC, I HAVE PUT THE INCIDENT DATE DOWN AS 5-12-14 AS WE WERE GOING TO THE DOCTOR YESTERDAY AND GOT THE FUMES AGAIN. WHEN I TOLD THEM I WAS WRITING TO CONGRESSMAN KENNEDY, THEY STOPPED TALKING TO ME. ( I WONDER WHY)? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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