Cadillac DTS Complaints (2008)

86 consumer complaints on file.

#11166334January 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE OIL PAN AND THE OIL FILTER HOUSING. TEXAS DIRECT AUTO (12053 SOUTHWEST FWY, STAFFORD, TX 77477, (281) 499-8200) REPAIRED THE OIL LEAK, BUT CALLED THE CONTACT BACK AND INFORMED HIM OF ANOTHER OIL LEAK AT THE ENGINE MANIFOLD. THE DEALER STATED THAT FURTHER REPAIRS WOULD REQUIRE THE MOTOR TO BE REPLACED. THE CONTACT HAD THE OIL PAN, OIL HOUSING, AND VALVE COVERS REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140821October 17, 2018
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE PROJECTING TOO MUCH HEAT AND CAUSED THE PLASTIC COVERS TO BURN AND MELT FROM THE INSIDE. THE VEHICLE WAS TAKEN TO RILEY CHEVROLET BUICK GMC (2033 CHRISTY DR, JEFFERSON CITY, MO 65101, (573) 298-6142) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS COSMETIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11113464July 24, 2018
ELECTRICAL SYSTEM
TRIED TO START MY CAR AND IT WOULD TURN OVER BUT NOT CRANK. REPLACED THE FUEL PUMP AND FUEL PUMP RELAY. CAR STARTED AND I DROVE ABOUT 10 MILES AND IT CUT OFF WHILE DRIVING. SINCE WE REPLACED THE RELAY MY HUSBAND TOOK OUT THE BACK SEAT TO CHECK IT TO FIND THE FUSE BOX TOO HOT TO TOUCH AND SMELLED LIKE BURNING WIRES. HE DISCONNECTED THE BATTERY TO AVOID A FIRE. THIS COULD HAVE BEEN A DISASTER HAD HE NOT HAD THE FORETHOUGHT TO CHECK THE FUEL RELAY. IT WAS JUST BEFORE CAUSING A FIRE AND WE HAD TWO PASSENGERS IN THE BACK SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111504July 16, 2018
ENGINE
LOWER ENGINE OIL LEAK. I UNDERSTAND THAT THIS IS A COMMON PROBLEM DATING BACK A NUMBER OF YEARS AND CADILLAC HAS NOT RECTIFIED THE PROBLEM AND HAS NOT ISSUED A RECALL. I AM FORCED TO INSTALL A NEW ENGINE BECAUSE THE PROBLEM IS SO COSTLY TO RESOLVE. APPROXIMATELY $4,500. IS THERE ANY CLASS ACTION AGAINST CADILLAC OR IS THERE ANY RELIEF AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063720January 19, 2018
EXTERIOR LIGHTING
THE DASH LIGHTS ARE INTERMITTENT, OR VERY DIM. THE BRIGHTNESS DOES NOT COME ON FOR MILES AT A TIME. YOU CANNOT SEE THE SPEEDOMETER TO SEE HOW FAST YOU ARE GOING. IT IS A SAFETY ISSUE. IN MOTION, CITY STREETS AND ON THE HIGHWAY. HAVE REPORTED THIS TO CADILLAC AND HAVE HAD IT TO THE CADILLAC DEALER. THEY SAY THERE IS NOTHING WRONG. I HAVE HAD IT TO EARNHARDT CADILLAC SCOTTSDALE, AZ. SO FAR NO FIX. THIS HAS BEEN GOING ON FOR YEARS. AFTER THE WARRANTY STOPPED I DID NOT GO BACK TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053978December 11, 2017
STEERING, UNKNOWN OR OTHER
MY CAR WON'T START IF THE TILT WHEEL IS NOT IN A CERTAIN POSITION. THE ENGINE WILL NOT START UNTIL YOU PUT IT DOWN IN A CERTAIN POSITION---WHICH I GUESS AT. AFTER I START IT I CAN ADJUST THE TILT WHEEL AND I HAVE NO PROBLEM. AFTER STOPPING AND PARKING THE CAR, I HAVE TO GET IT IN THE RIGHT POSITION TO HAVE IT START. (YESTERDAY AFTER 3 ADJUSTMENTS, IT WOULD NOT START.) AFTER RESTING FOR A FEW HOURS, IT STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013675August 8, 2017
ELECTRICAL SYSTEM
I WAS DRIVING MY CAR ONE DAY AND I STARTED TO SMELL SOMETHING MELTING IT WASN'T TO STRONG BUT YOU COULD SMELL IT THE NEXT DAY I SMELLED IT AGAIN AND THEN I NOTICED IT COMING FROM UNDER THE FRONT PASSENGER SEAT SO WHEN I GOT HOME I STARTED TO UNPLUG THE CONNECTORS TO SEE IF SOMETHING WAS MELTING AND WHEN I UNPLUG THE ONE FOR THE HEATED SEATS I SAW IT WAS MELT AND I WENT ONLINE TO LOOK IF THIS IS A PROBLEM AND MANY OWNERS HAVE THIS PROBLEM AND THIS COULD CAUSE A FIRE IT LOOKS LIKE AND THERE SHOULD BE A RECALL FOR THIS I DO NOT THIS ITS SAFE, CONTACTED GM TOLD THEM ABOUT IT AND THEY SAID ITS OUT OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001683June 27, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT INDEPENDENTLY REPLACED THE RELAY SENSOR AND THE VEHICLE STARTED. IN ADDITION, WHILE DRIVING 55 MPH, THE ENGINE POWER AND BRAKES FAILED, AND THE STEERING WHEEL SEIZED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (RUDDELL AUTO, LOCATED ON 110 S GOLF COURSE RD, PORT ANGELES, WA, 98362) WHERE IT WAS DIAGNOSED THAT THE RELAY FUSE BOX AND PANEL MELTED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980059April 24, 2017
ELECTRICAL SYSTEM
FUEL PUMP RELAY OVERHEATED TO THE POINT OF MELTING CAUSING IRREPARABLE DAMAGE TO THE RELAY AND THE FUSE BLOCK LOCATED INSIDE THE PASSENGER CABIN UNDER THE BACK SEAT OF THE VEHICLE CREATING A POTENTIAL FIRE HAZARD. VEHICLE WAS IN MOTION ON A CITY STREET WHEN FAILURE OCCURRED CAUSING LOSS OF ALL POWER STEERING AND BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957126February 26, 2017
ENGINE
I BOUGHT THE CAR WITH 69K MILES IN MAY OF 2016 AND NOW ITS HAS 80K MILES FEB 2017 AND I HAVE AN OIL LEAK THAT IS LEAKING ON THE DRIVE SIDE OF THE OIL PAN FROM THE FRONT TO THE BACK AND ITS LEAKING ON THE THE EXHAUST THE RUNS FROM THE FRONT OF THE ENGINE THAT IS BOLTED ON THE THE OIL PAN AND I AM WORRIED THAT IT IS GOING TO CATCH ON FIRE AND I SEE THAT THIS PROBLEM IS ON A LOT OF THIS CARS AND WITH LOWER MILES THEN MINE I THINK GM SHOULD RECALL IT BECAUSE LESS THEN 100K MILES AND TO HAVE AN OIL LEAK THAT LEAKS ABOUT 1 QUART EVERY 1500 MILES OR SO AND ITS LEAKING RIGHT NEXT TO THE EXHAUST AND RIGHT ON TOP OF IT THE COULD CASE FIRE IS UNSAFE, AND TO COST $1000-2000 TO FIX THERE DESIGN FLAW THE OWNERS SHOULD NOT HAVE TO PAY I COULD UNDERSTAND IF IT HAD MORE THEN 100K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945398January 15, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IN NOV. OF 2016, MY DTS WAS PARKED AND AFTER ATTEMPTING TO START, IT WOULD NOT TURN OVER AS IF WERE OUT OF GAS. I HAD TO HAVE IT TOWED TO REPAIR FACILITY. IT WAS DIAGNOSED AND DETERMINED THAT THE PROBLEM WAS CAUSED BY THE FUEL PUMP RELAY, WHICH HAD SHORTED. FURTHER INVESTIGATION REVEALED THAT THE ACTUAL CAUSE WAS THE FUSE BLOCK (REAR SEAT). THIS ITEM IS A DEALER REPAIR LEVEL AND SHOULD HAVE BEEN RECALLED SINCE THERE ARE SEVERAL CASES OF THIS AND OTHER ELECTRICAL PROBLEMS INVOLVING SUDDEN CUT-OFFS, POWER STEERING ISSUES AND IGNITION KEY PROBLEMS NOTED HERE. MY CAR HAS EXPERIENCED ALL OF THESE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919910October 28, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL PUMP RELAY MELTED REPLACED REAR FUSE BOX AND RELAY TRIED TO START VEHICLE ON 6 JUNE 2016 VEHICLE WOULD NOT START AT ALL. HAD VEHICLE TOWED IN TO DIAGNOSE $81.99 JUST PURCHASED ABOUT 6 MONTHS AGO. PURCHASED A WARRANTY BUT THIS PROBLEM WAS NOT COVERED. I HAVE NEVER HAD THIS EXPERIENCE WITH A VEHICLE. AFTER EXTENSIVE READING I FIND THIS IS A PROBLEM WITH A VARIETY OF CADILLAC VEHICLES. I HAD TO PAY $796.43, PARTS WERE $397.51.THIS SHOULD HAVE NEVER HAPPEN AND COULD HAVE CAUSED MAJOR DAMAGE. SINCE CADILLAC KNOW THIS IS A PROBLEM I FEEL I SHOULD BE REIMBURSED FOR MY SUFFERING AND PAIN. THIS PROBLEM COULD HAVE RESULTED IN A FIRE STARTING IN THE SEAT AREA. I PROBABLY WOULD NOT HAVE KNOWN UNTIL IT WAS TO LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884087July 11, 2016
AIR BAGS, SEAT BELTS
AIR BAG DIDN'T DEPLOY AFTER HEAD ON COLLISION TRAVELING 23 MILES PER HOUR, ON A CITY STREET, GOING STRAIGHT. CAR WAS CONSIDERED TOTALED BY USAA.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10881319June 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, UNKNOWN OR OTHER
THE ABS WILL RANDOMLY APPLY IN GOOD DRIVING CONDITIONS FOR NO REASON WHEN THE BRAKES ARE APPLIED CAUSING YOU TO POTENTIALLY LOOSE CONTROL OF THE VEHICLE. HAD THE ABS MODULE REPLACED AND ISSUE HAPPENED AGAIN 3 MONTHS AFTER VERY COSTLY REPAIR. NOTE: VEHICLE HAD A CODE "YAW RATE SENSOR"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872838June 6, 2016
ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE STATING #14299 IGNITION KEY ROTATION WAS AN ISSUE. STATED SERVICE HAD NOT BEEN COMPLETED. I HAD INSTALLED AND PAID FOR A COMPLETE NEW IGNITION UNIT EARLIER THIS SPRING AT A COST OF $400.OO PLUS. I AM NOT HAPPY TO KNOW THE OLD UNIT NEEDED RECALL, AND FURTHER THAT MY DEALER NEVER NOTIFIED THE MANUFACTURER. I BELIEVE I HAVE A REFUND DUE AT THIS TIME. PLEASE REPLY AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763722September 14, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON 9/4/15 @ APPROX 5:45 P.M, VEHICLE WOULD NOT START - IT ACTED LIKE THERE WAS NO FUEL GETTING TO THE INJECTORS. THREE HOURS LATER I TRIED TO START THE CAR AND IT STARTED JUST FINE; TOOK IT FOR A DRIVE AROUND THE BLOCK W/O ANY ISSUES. ON 9/7/15 THE PROBLEM RESURFACED; I HAD THE CAR TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THE PROBLEM ON 9,/8/15, TO BE A BAD FUEL PUMP RELAY. CAR WORKED FINE FOR ONE DAY; ON 9/9/15 THE PROBLEM RESURFACED ONCE AGAIN - IF THE CAR SAT OFF FOR A COUPLE OF HOURS THE PROBLEM WOULD GO AWAY. I TOOK THE CAR TO THE BUICK GMC DEALER AND THEY DIAGNOSED THE ROOT CAUSE TO BE A BAD FUSE BOX ASSEMBLY ($318 PART). THE FUEL PUMP RELAY GOT HOT ENOUGH TO MELT THE HARD PLASTIC OF THE FUSE BOX ASSEMBLY, AND THERE ARE BURN MARKS ON THE BODY OF THE FUEL PUMP RELAY - I HAVE THE OLD PARTS AND PICTURES OF SAME. THE SERVICE REP AT THE BUICK GMC DEALER SAID THEY HAVE SEEN THIS PROBLEM ON BUICK LACROSSE. BEING THAT THE FUSE BOX IS UNDER THE REAR SEAT OF THE CAR, THERE IS THE POTENTIAL FOR THE CAR TO CATCH ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10733957July 14, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO DECELERATE, THE BRAKE PEDAL WAS ENGAGED AND FAILED TO SLOW THE VEHICLE DOWN. THE CONTACT STATED THAT THE PEDAL SANK TO TO THE FLOORBOARD. THE VEHICLE INDEPENDENTLY ACCELERATED FROM 50 MPH TO 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706591April 20, 2015
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, WHEELS:RIM, POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE CONSUMER WAS ADVISED TO CONTINUE TO DRIVE THE VEHICLE UNTIL THE ENGINE SHUT OFF AND HAVE IT TOWED INTO THE DEALER. THE CONSUMER FELT THIS WAS DANGEROUS AND DECLINED. THE CONSUMER WOULD LIKE TO BE ADVISED OF POSSIBLE OTHER OPTIONS TO RESOLVE THE MALFUNCTION. UPDATED 09/12/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705801April 15, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680243January 31, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
AFTER PARKING MY CAR IN THE GARAGE,APPROXIMATELY 3 WEEKS LATER,I WENT TO START MY CAR,BUT IT WOULD NOT START,IT WOULD CRANK OVER GOOD ,BUT WOULD NOT START. I PROCEEDED WITH MY OWN ASSUMPTIONS AND FOUND A PIN(#30)ON THE FUEL PUMP RELAY WAS BURNT,I HAD AN ELECTRICAL DIAGNOSIS PERFORMED ON THE WIRING AND THE FUEL PUMP,BOTH PASSED OKAY,I WAS TOLD THE FUSE BLOCK WAS BAD,(WHICH I SUSPECTED),WHICH I HAD PREVIOUSLY ORDERED FROM THE CADILLAC DEALER. ON INSTALLING THE NEW FUSE BLOCK,THE PROBLEM WAS SOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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