Cadillac ATS Complaints (2014)

104 consumer complaints on file.

#11759033August 24, 2026
POWER TRAIN
In August 2026, at approximately 99,639 miles, my 2014 Cadillac ATS was taken to an authorized Cadillac dealership for service. During the inspection, the dealership discovered and diagnosed a leaking right rear axle shaft seal. I was not aware of the leak beforehand and did not receive a warning light or message indicating the condition. The dealership’s written repair order states that the right rear axle shaft seal was leaking and that the right rear axle seal was replaced. The repair was completed at my expense. I have the dealership repair order and invoice documenting the diagnosis, mileage, parts replaced, and repair. After the repair, I researched this issue and found other NHTSA consumer complaints involving rear axle/differential seal leakage on 2014 Cadillac ATS vehicles. I also found GM manufacturer communications addressing rear axle leakage on certain Cadillac ATS vehicles. I am reporting this failure so NHTSA has a record of another rear axle seal leak involving a Cadillac ATS and can determine whether this condition may represent a broader defect or safety trend. I do not know the specific underlying cause of the seal failure and am not asserting that it has been established as the same cause as any other reported vehicle. The failed seal was replaced by the dealership. Documentation of the diagnosis and repair is available upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757509August 17, 2026
POWER TRAIN
My 2014 Cadillac ATS experienced a transmission shift cable/linkage failure. After driving normally, I pulled into my garage and moved the shifter to Park. The physical shifter was in Park, but the instrument cluster continued to indicate Drive (D). The vehicle would not recognize Park, the shifter became stuck, and the vehicle would not restart because the transmission was still being detected as being in Drive. The vehicle was towed to an authorized Cadillac dealership for diagnosis. The dealership confirmed that the range selector lever cable had detached from the shift shaft. Their written diagnosis states that the plastic retainers securing the cable failed, causing the shifter to show the wrong drive mode. The dealer recommended replacement of the range selector lever cable. I later learned that this vehicle was previously subject to GM Safety Recall 14179 / NHTSA Recall 14V-338 concerning the automatic transmission shift cable. GM records show the recall was completed in 2014 through inspection; I was informed that no replacement part was installed at that time because none was required. I am reporting this because the vehicle has now experienced a shift cable/linkage detachment that appears similar to the failure condition addressed by that recall. This created a safety concern because the physical shifter position did not correspond with the transmission gear indicated/engaged, and the vehicle could not reliably be placed in Park. The vehicle and failed condition have been inspected and documented by an authorized Cadillac dealership. Dealer documentation and video of the diagnosis are available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740633May 28, 2026
ELECTRICAL SYSTEM
service rear view camera message on randomly and then the camera goes blank. Independent service center diagnostic scan reported: FAULT B127B Rearview camera input signal circuit missing reference (Symptom 2B) - History DTC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690110September 27, 2025
POWER TRAIN
Vehicle transmission shift cable failed. This part is considered recalled, but GM is refusing to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683771August 28, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2014 Cadillac ATS. The contact discovered a mileage discrepancy after the purchase of the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 83,000. It was later discovered that the mileage on the Title was 128,555.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627586November 26, 2024
STEERING
The contact owns a 2014 Cadillac ATS. The contact stated while driving approximately 35 MPH, the "Power Steering Fault Drive with Care" message was displayed on the instrument panel and the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was became aware of an undisclosed recall; however, the VIN was not included. A dealer was not contacted, and the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609233August 18, 2024
AIR BAGS
My airbag system light has been on now for over two years. My exact vehicle the prior year and after has had a recalled and mine has been missed. GMC wants 2000.00 to replace my airbag situation and my car only has 66000 miles on it for god sakes. Please have my model vin on recall list so my passengers will be safe. This is the second time I have emailed you and no response was given yet. Please recall my airbags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590820May 26, 2024
POWER TRAIN
Rear differential issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590091May 22, 2024
POWER TRAIN
I was driving the car and trying to put the car in park at the stop light. The car shifter moved, but the shifter wasn't going into any other gear. The shifter moves forward and back, but nothing happens. I almost got in an accident and my dad had to help me park the car. I saw this is a past recall issue and I called Cadillac and they stated I needed to tow my vehicle there and there are no open recalls, so it will be out of pocket. They can't even see my car until the 31st at the soonest. I could've been seriously injured or injured someone else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588572May 13, 2024
POWER TRAIN
After routine maintenance (oil change) at Cadillac of Knoxville on 5/7/2024, I was notified that my rear differential was leaking. After I arrived back home, upon further research, I found that this was a common problem for this make and model of car and that there was a recall for Cadillac ATS' manufactured between 2013-2016. After calling GM's customer service line, the representative expressed that my VIN did not register under the specific recall and therefore would not qualify for a replacement rear differential. This is a problem in which can total my vehicle, though no problems besides the leak have occurred as of my knowledge. There was no indication before the oil change on 5/7 of a leak, no warning lamps or other telling signs. If I had not brought my vehicle for its routine maintenance, I would not be aware of the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575648March 5, 2024
ENGINE, POWER TRAIN
My engine RPM would randomly lock to 4000 rpms while driving, i could rev the car or apply the brakes but it will sit their until it decides to respond. This has happened a few times and mostly down hill and flats. Difficult to replicate. Cooling system has been a plague at around 80k miles i've had to replace a clamp at the back near the water outlet flange which i was quoted $2000 for just the labor alone as the engine would need to be removed.And the water pump failed at around 82000 miles. Also plagued with P06DE "Engine Oil Pressure Control Circuit Stuck On" error code a few times now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570484February 7, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
What are the cooling hoses that carry coolant from the engine to the radiator busted not once but twice. It has many electrical problems even when cleared with an OBD2 sensor they will still come on. The power steering is completely off and malfunctions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553825November 6, 2023
AIR BAGS, ELECTRICAL SYSTEM
My airbag is defective and other vin numbers on my make and model and year were recalled and mine hasn’t and doesn’t work. Light still remains on. I have low mileage on my car too. Please do a recall on my airbag for my vin. I also have replaced my Cue system twice already . My model vin hasn’t been recalled for that either. I should be reimbursed for having to keep on replacing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524138May 27, 2023
POWER TRAIN, SUSPENSION, WHEELS
My ball joints on both sides were completely gone, my struts have given out repaired all at the same time, because of those things going out it completely ruined my tires to where they squeak down the road. Both differentials are leaking and my transmission shutters, I also had to replace my water pump that was leaking cooling everywhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523488May 23, 2023
POWER TRAIN, SUSPENSION
Differential keeps going out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495696December 1, 2022
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Cur screen shows spider webbing can't see rear view camera when backing out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486645September 27, 2022
STEERING
Power Steering locks up when trying to turn under 20 mph. Have found other safety recalls through GM for the same issue on the 2014 ATS and have contacted a dealer but they have stated it is not for my VIN #. Has happened multiple times before and the local dealer said nothing could be done because they could not duplicate. I had called another GM dealer and they sent me a safety recall bulletin pertaining to the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482775September 3, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481483August 27, 2022
AIR BAGS, SEAT BELTS, STEERING
The car just blew out the airbags and the steering locked up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480249August 19, 2022
TIRES
The contact owns a 2014 Cadillac ATS equipped with Bridgestone Tires, Tire Line: DriveGuard Plus, Tire Size: 225/40/R18, Dot Number: EJ17CMM0922. The contact stated that while attempting to change a flat tire on rear passenger’s side of the vehicle he noticed cracks on the tire. The contact inspected the other three tires and noticed the same cracks. The contact stated that all four tires where replaced. The dealer was contacted and a claim was filed. The manufacturer was contacted and referred the contact back to the retail store. The failure mileage for the vehicle was 170,000. The tire failure mileage was 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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