Cadillac ATS Service Bulletins

3,328 manufacturer communications on file.

• November 27, 2012•Document ID: 10112605

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  PIC3379D

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have multiple Head Up Display issues. An issue with the Head Up Display image may not appear clear can be caused by a non-original equipment manufacturer windshield installed. Another issue that may be present with the Head Up Display is the segments illuminate intermittently this can be caused by the ambient lighting conditions. A poor or hazy Head Up Display image can be caused by Instrument Panel emit fumes that cause a film to form on the HUD lens. Technician will need to use Isopropyl Rubbing Alcohol to clean the lens.

  Associated Products (68)

  2013 Buick LaCrosse2013 Cadillac ATS2013 Cadillac XTS2013 Chevrolet Camaro2013 Chevrolet Corvette2013 GMC Acadia2012 Buick LaCrosse2012 Chevrolet Camaro2012 Chevrolet Corvette2012 GMC Acadia2011 Buick LaCrosse2011 Cadillac STS2011 Chevrolet Camaro2011 Chevrolet Corvette2011 GMC Acadia2010 Buick LaCrosse2010 Cadillac STS2010 Chevrolet Corvette2010 GMC Acadia2009 Cadillac STS+ 48 more
  Associated Documents

  • DownloadMC-10112605-0001.pdf↗
• November 27, 2012•Document ID: 10112604

  Service Bulletin/Repair Instructions
  STEERING:COLUMN; ELECTRICAL SYSTEM:IGNITION

  Mfr Comm. #:

  PIC5784

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician a grunt or buzz noise heard from the steering column area when the Ignition is turned on and again when the Ignition is turned off and the driver door is opened. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (1)

  2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10112604-0001.pdf↗
• November 26, 2012•Document ID: 10126191

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

  Mfr Comm. #:

  120310002

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles

  Associated Products (333)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu+ 313 more
  Associated Documents

  • DownloadMC-10126191-0001.pdf↗
• November 21, 2012•Document ID: 10112595

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  PIC5494C

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.

  Associated Products (7)

  2013 Cadillac ATS2013 Cadillac CTS2012 Cadillac CTS2011 Cadillac CTS2010 Cadillac CTS2009 Cadillac CTS2008 Cadillac CTS
  Associated Documents

  • DownloadMC-10112595-0001.pdf↗
• November 20, 2012•Document ID: 10126192

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  060089026J

  Date Added:

  December 22, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.

  Associated Products (383)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu+ 363 more
  Associated Documents

  • DownloadMC-10126192-0001.pdf↗
• November 14, 2012•Document ID: 10112569

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  PIC5779

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

  Associated Products (2)

  2013 Cadillac ATS2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10112569-0001.pdf↗
• November 14, 2012•Document ID: 10060015

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SB-12257B-A

  Date Added:

  March 16, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10060015-0001.pdf↗
• November 13, 2012•Document ID: 10126197

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  120089002A

  Date Added:

  December 22, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys

  Associated Products (286)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu+ 266 more
  Associated Documents

  • DownloadMC-10126197-0001.pdf↗
• November 13, 2012•Document ID: 10126196

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  100089010B

  Date Added:

  December 22, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.

  Associated Products (511)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu+ 491 more
  Associated Documents

  • DownloadMC-10126196-0001.pdf↗
• November 12, 2012•Document ID: 10126200

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  010089010J

  Date Added:

  December 22, 2017

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.

  Associated Products (546)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu+ 526 more
  Associated Documents

  • DownloadMC-10126200-0001.pdf↗
• November 12, 2012•Document ID: 10126198

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  100089017W

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.

  Associated Products (471)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu2013 Chevrolet Silverado+ 451 more
  Associated Documents

  • DownloadMC-10126198-0001.pdf↗
• November 9, 2012•Document ID: 10126201

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  030846004M

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.

  Associated Products (66)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu+ 46 more
  Associated Documents

  • DownloadMC-10126201-0001.pdf↗
• November 9, 2012•Document ID: 10112560

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  PIT4907A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (543)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu+ 523 more
  Associated Documents

  • DownloadMC-10112560-0001.pdf↗
• November 8, 2012•Document ID: 10138191

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; EQUIPMENT

  Mfr Comm. #:

  10-08-64-002B

  Date Added:

  May 21, 2018

  Manufacturer:

  PONTIAC

  Summary

  This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork

  Associated Products (270)

  2013 Buick Enclave2013 Buick LaCrosse2013 Buick Regal2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Chevrolet Avalanche2013 Chevrolet Colorado2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Malibu2013 Chevrolet Silverado2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 Chevrolet Traverse2013 GMC Acadia2013 GMC Canyon2013 GMC Savana+ 250 more
  Associated Documents

  • DownloadMC-10138191-0001.pdf↗
• November 8, 2012•Document ID: 10137448

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  10-08-64-002B

  Date Added:

  May 21, 2018

  Manufacturer:

  HUMMER

  Summary

  This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork

  Associated Products (270)

  2013 Buick Enclave2013 Buick LaCrosse2013 Buick Regal2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Chevrolet Avalanche2013 Chevrolet Colorado2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Malibu2013 Chevrolet Silverado2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 Chevrolet Traverse2013 GMC Acadia2013 GMC Canyon2013 GMC Savana+ 250 more
  Associated Documents

  • DownloadMC-10137448-0001.pdf↗
• November 8, 2012•Document ID: 10126203

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  100864002B

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork

  Associated Products (383)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu2013 Chevrolet Silverado+ 363 more
  Associated Documents

  • DownloadMC-10126203-0001.pdf↗
• November 8, 2012•Document ID: 10112557

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  PIC5777

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about missing screws from the front fascia or air deflector. Dealer should order screws part number 11570637 as required.

  Associated Products (1)

  2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10112557-0001.pdf↗
• November 6, 2012•Document ID: 10112550

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:COOLING SYSTEM

  Mfr Comm. #:

  PIP4959C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. If coolant is found in the cylinder technician will need to contact General Motors Product Quality Center for engine replacement.

  Associated Products (34)

  2013 Buick Enclave2013 Buick LaCrosse2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Equinox2013 Chevrolet Impala2013 Chevrolet Traverse2013 GMC Acadia2013 GMC Terrain2012 Buick Enclave2012 Buick LaCrosse2012 Cadillac CTS2012 Cadillac SRX2012 Chevrolet Camaro2012 Chevrolet Caprice2012 Chevrolet Equinox+ 14 more
  Associated Documents

  • DownloadMC-10112550-0001.pdf↗
• November 6, 2012•Document ID: 10112545

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PIP4902F

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

  Associated Products (40)

  2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Camaro2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Malibu2013 Chevrolet Orlando2013 Chevrolet Sonic2013 Chevrolet Spark2013 Chevrolet Volt2013 GMC Terrain2012 Buick LaCrosse2012 Buick Regal2012 Buick Verano2012 Cadillac SRX+ 20 more
  Associated Documents

  • DownloadMC-10112545-0001.pdf↗
• November 1, 2012•Document ID: 10112534

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4902E

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

  Associated Products (39)

  2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Camaro2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Orlando2013 Chevrolet Sonic2013 Chevrolet Spark2013 Chevrolet Volt2013 GMC Terrain2012 Buick LaCrosse2012 Buick Regal2012 Buick Verano2012 Cadillac SRX2012 Chevrolet Camaro+ 19 more
  Associated Documents

  • DownloadMC-10112534-0001.pdf↗