Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10250463December 2, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. THE CONTACT APPROACHED THE VEHICLE AND NOTICED THAT THE REAR GLASS HAD A HUGE HOLE. THE GLASS AROUND THE HOLE HAD SEVERAL FRACTURES. THE POLICE WAS CALLED TO INSPECT THE VEHICLE FOR VANDALIZATION. THE OFFICER STATED THAT THE GLASS APPEARED TO HAVE CRACKED DUE TO A DEFECT. HE FURTHER CONCLUDED THAT THE IMPACT OF THE HOLE IN THE GLASS ORIGINATED FROM INSIDE THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250350December 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING MY SPEEDOMETER JUST STOPPED WORKING. IT HAS NOT WORKED SINCE. SOMETIMES IT SAYS I'M GOING 10MPH AND SOMETIMES IT SAYS I'M GOING 110MPH AND SOMETIMES IT JUST HANGS DOWN AT THE BOTTOM. OBVIOUSLY, THIS IS EXTREMELY DANGEROUS NOT KNOWING WHAT SPEED YOU ARE TRAVELING AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250361December 1, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
OUR VEHICLE BROKE DOWN IN NORTH CAROLINA FRIDAY NOVEMBER 21ST WITHOUT ANY WARNING. THE BATTERY LIGHT CAME ON AND WE ARE SHUT DOWN. AFTER TOWING TO A LOCAL GARAGE WE WERE TOLD THERE WAS NO OIL IN THE VEHICLE AT ALL. WE KNEW THAT THE OIL CHANGE HAD BEEN DONE VERY RECENTLY AND WAS COMING DUE AT 3000 MILES BUT THE OIL LIFE WAS STILL 38% MEANING WE STILL HAD OIL AND IT WAS IN GOOD CONDITION UNTIL THE LIFE WAS 0%. SO THE OIL LEAK WAS A MYSTERY. THEY RECOMMENDED WE LEAVE THE VEHICLE AND REPLACE THE ENGINE. WE CHOSE TO DRIVE ON TO VIRGINIA SINCE WE WERE ABLE TO GET IT STARTED AND NEW OIL PUT IN. CHECKED ALL THE WAY-NO OVERHEATING ETC. CALLED GM CUSTOMER SERVICE AND THEY TOLD US TO TAKE IT TO THE DEALER FOR ASSESSMENT. THEY FINALLY GAVE US THE BAD NEWS ON TUESDAY. ENGINE NEEDS REPLACEMENT. WE WERE STRANDED IN DC FOR 6 DAYS WAITING ON GM TO TELL US IF THEY WOULD ASSIST WITH ENGINE REPLACEMENT AND THEY WILL NOT. HAD TO LEAVE OUR VEHICLE THERE AND COME HOME. NOW THEY WANT US TO PAY $6000 FOR A NEW ENGINE ON A VEHICLE WORTH $8000, BUICK RENDEZVOUS 2003 WITH 55K MILES. WE HAVE COMPLETE MAINTENANCE RECORDS SHOWING WE TOOK VERY GOOD CARE OF THE VEHICLE. WE FOUND OUT THERE WAS A CLASS ACTION SUIT THAT INVOLVES OUR VEHICLE AND RELATES TO ENGINE FAILURE. ACTION ENDED OCT 2008 SO WE HAVE NO CHANCE OF PARTICIPATING-PLUS THERE IS A CANADIAN CLASS ACTION FOR THE SAME ISSUES-WE KNEW NOTHING FROM GM ABOUT DEFECTS THAT WOULD CAUSE OUR ENGINE TO FAIL. NOW I AM STRANDED AT HOME (LUCKILY I WORK FROM HOME BUT MANY OTHERS WOULD BE UNABLE TO WORK WITH OUT A RENTAL). CAN SOMEONE HELP WITH EXPOSING THIS ISSUE BEFORE MANY OTHERS SUFFER FROM THIS TERRIBLE LACK OF KNOWLEDGE AND FAILURE BY GM TO FACE THE PROBLEM? ACCORDING TO ALL RESEARCH THIS HAS BEEN AN ISSUE SINCE AT LEAST 2004 AND THERE HAVE BEEN TBS ISSUED TO DEALERSHIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250030November 28, 2008
AIR BAGS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
THE REAR HATCH DOOR UNLOCKS BY ITSELF FROM THE BODY COMPUTER PROBLEM WHEN YOU FIRST START THE CAR ALSO OTHER THINGS THAT ARE CONTROLLED BY THIS UNIT WORK OR DON'T WORK INCLUDING AIR BAGS SYS OUTSIDE TEMP AIR COND. COOLING FANS AMONG OTHERS. IF YOU SHUT THE CAR OFF AND TURN IT ON IT GOES AWAY UNTIL YOU SHUT THE CAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250047November 28, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
INTAKE GASKETS ON 2001-2003 (MAYBE MORE) LEAKS PREMATURE. BUICK HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND HAS NOT DONE ANYTHING ABOUT THIS PROBLEM. CLASS ACTION SUIT IN CANADA ABOUT THIS NOW. THIS PROBLEM GASKET WILL LEAK WITHOUT ANY INDICATION AND CAUSE ENGINE TO OVER HEAT. HAVE TO PUT THE RENDEZVOUS IN THE SHOP TO HAVE FIXED( APPROX. $600.00) BUICK WILL NOT HELP IN THE COST. RENDEZVOUS HAS APPROX. 52,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249789November 25, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE INTO PARK AND WAITED A FEW MINUTES BEFORE ATTEMPTING TO RESTART THE VEHICLE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY HAVE BEEN UNABLE TO LOCATE A FAILURE CODE OR DUPLICATE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 52,676.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249836November 25, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LEAK ANTIFREEZE, WHICH CAUSED IT NOT TO PRODUCE A LOT OF HEAT. THE VEHICLE HAD TO HAVE ANTIFREEZE ADDED EVERY MONTH, BUT THE CONTACT NEVER ACTUALLY SAW IT LEAKING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THEY STATED THAT ANTIFREEZE AND OIL WERE LEAKING INTO THE INTAKE MANIFOLD. THE REPAIR WOULD COST $700. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO CURRENT RECALL; THEREFORE, THEY WERE NOT LIABLE FOR ANY EXPENSES. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249566November 22, 2008
SERVICE BRAKES, HYDRAULIC
I BOUGHT A BUICK RENDEZVOUS IN JULY OF THIS YEAR. THE CAR HAD 90 K MILES ON IT. IMMEDIATELY AFTER I BOUGHT IT,THE BRAKES WOULD PUSH BACK WHENEVER I TRIED TO STOP. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT FROM AND THEY SAID THEY COULDN'T DIAGNOSE IT SINCE IT DIDN'T OCCUR WHEN THEY HAD THE CAR. I HAVE BEEN SO CLOSE TO GETTING IN ACCIDENTS, SIMPLY BECAUSE MY CAR WONT STOP. I THINK SOMETHING REALLY NEEDS TO BE DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249071November 18, 2008
WHEELS
MY FRONT WHEELS WERE MAKING A NOISE AND MY FRONT END DIDN'T FEEL RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248239November 10, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HAD TO REPLACE THE INTAKE MANIFOLD GASKET DUE TO DEXCOOL ANTIFREEZE ISSUES ON THE 3.4 L V-6 OF MY 2002 BUICK RENDEZVOUS. I SAW WHERE THERE HAD BEEN A CLASS ACTION SUIT FILED BUT I NEVER RECEIVED NOTIFICATION FROM GM OR THE DEALER WHERE I BOUGHT THE CAR. ACCORDING TO THE CLASS ACTION WEB-SITE, THE DATE FOR FILING A CLAIM HAS EXPIRED. I HAVE HAD THE INTAKE MANIFOLD GASKET REPLACED AT A COST OF $747. ACCORDING TO SEVERAL INTERNET SITES, THIS WAS A PROBLEM THAT GM WAS AWARE OF BUT NEVER NOTIFIED THEIR CUSTOMERS. THE MECHANIC TOLD ME (SUBSTANTIATED BY THE INTERNET SITES) THAT DEXCOOL DESTROYED THE INTAKE MANIFOLD GASKETS AND THIS PROBLEM COULD HAPPEN AGAIN. I PLAN TO CONTACT GM DIRECTLY, BUT WANTED TO FILE THIS COMPLAINT FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247600November 3, 2008
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT NOTICED THAT THE POWER LOCKS WERE INOPERATIVE, WHICH PREVENTED HIM FROM EXITING AND LOCKING THE DOORS. SECONDLY, HE NOTICED THAT THE INSTRUMENT PANEL GAUGES DISPLAYED INACCURATE READINGS. THIRDLY, HE NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE BATTERY AND TWO MODULES IN THE ELECTRICAL SYSTEM. ONE WEEK AFTER THE REPAIR, THE FAILURE RESURFACED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247343October 31, 2008
FUEL SYSTEM, GASOLINE
WE FILLED THE GAS TANK UP AND PARKED IT IN THE HOUSE GARAGE, THAT NIGHT THE HOUSE FILLED WITH THE SMELL OF GAS, LEAKED ON THE FLOOR .THANKFULLY THE GAS WATER HEATED IS OFF THE FLOOR OR ALOT MORE THAN GAS WOULD HAVE BEEN LOST.. I HAVE NOT BEEN ABLE TO AFFORD TO HAVE IT FIXED AT THIS TIME SO IT IS PARKED OUTSIDE AND ONLY SMALL AMOUNTS OF GAS IS PUT IN AT A TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246784October 27, 2008
SUSPENSION
WHEEL BEARINGS ON A 3 YEAR OLD VEHICLE FAILED ON THE RIGHT SIDE. AFTER A $300+ REPAIR BILL, NOW THE LEFT SIDE HAS THE SAME PROBLEM. A PRETTY NEW VEHICLE IS DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246535October 23, 2008
POWER TRAIN
HAD TO REPLACE FRONT LEFT WHEEL BEARING ON 2003 BUICK RENDEZVOUS CZ (AWD) AT ABOUT 65,000 MILES. NOW THE RIGHT FRONT WHEEL BEARING IS BEING REPLACED AT 70,000 MILES. THIS IS A COMMON DEFECT IN THIS BUICK PRODUCT AND A RECALL SHOULD BE ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246100October 20, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE SIDE VIEW MIRRORS ON HIS VEHICLE WERE TOO LARGE AND TOO HIGH. IF THERE WAS ANY VEHICLE WITHIN A 12 INCH RADIUS, HE WOULD NOT SEE IT WHEN LOOKING OUT OF THE PASSENGER SIDE VIEW MIRROR. THE FAILURE ALMOST CAUSED TWO CRASHES. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY HAD NO REPLACEMENT MIRRORS IN ANOTHER SIZE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT ALSO ATTEMPTED TO FIND AFTERMARKET MIRROS OF A DIFFERENT SIZE, BUT WAS INFORMED THAT THERE WERE NONE. HE HAD TO CONFORM TO FMVSS REGARDING REPLACEMENT MIRRORS AND THE PROPER SIZE OF THE MIRRORS. THE CURRENT MILEAGE WAS APPROXIMATELY 41,000 AND FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245503October 15, 2008
FUEL SYSTEM, GASOLINE:STORAGE, FUEL SYSTEM, GASOLINE
THERE IS A RECALL - INVESTIGATION # EA 07-006 THAT DESCRIBES A GAS LEAK NEAR THE INLET OF THE GAS TANK. I SMELL GAS FUMES IN MY GARAGE EVERY DAY AFTER FILLING UP THE TANK AND THERE IS RESIDUE UNDER THE TANK INLET ON THE FLOOR OF THE GARAGE. I TOOK THE VEHICLE TO THE BUICK DEALER ON 10/4/08 AND THEY INDICATED THERE WAS NO EVIDENCE OF CRACKS AND THIS VEHICLE WAS NOT PART OF THE RECALL. I AM STILL HAVING THE PROBLEM AND THE DEALER HAS PROVIDED NO REMEDY. THERE IS GAS RESIDUE ALONG THE SIDE OF THE TANK. WHAT CAN I DO? SO FAR THE DEALER HAS DONE NOTHING BUT INSPECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244974October 9, 2008
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
A COMPLETE ELECTRICAL SYSTEM FAILURE OCCURS PERIODICALLY WITHOUT ANY WARNING ON MY 2004 BUICK RENDEZVOUS. THIS IS THE EXACT SAME PROBLEM IN THE RECALL NOTICE ISSUED BY NHTSA 05V157000. I CONTACT GM ABOUT THIS PROBLEM AND THEIR POSITION IS THE RECALL IS NOT SPECIFIC/COVERED BY MY VIN NUMBER. I SUGGEST ALL 2004 BUICK RENDEZVOUS BE CONSIDERED FOR THIS RECALL AS THIS IS A POTENTIALLY SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244991October 9, 2008
ENGINE AND ENGINE COOLING
MY 2002 BUICK RENDEZVOUS WITH 79,300 MILES ON IT BLEW A HEAD GASKET. THERE WAS NO WARNING ON VEHICLE OVERHEATING. ALL OF A SUDDEN TEMP GAUGE WAS IN THE RED ZONE AND A WARNING LIGHT AND SOUND CAME. I IMMEDIATELY PULLED OVER AND TURNED OFF THE ENGINE TO CHECK THE MANUAL. THE MANUAL SAID THE VEHICLE NEEDED TO BE SERVICED IMMEDIATELY. I WAS ONE MILE FROM THE DEALERSHIP AND DROVE STRAIGHT THERE. THEY SAID THE VEHICLE HAD A BLOWN HEAD GASKET. REPAIRS NORMALLY APPROX $1,800. DEALER DID IT FOR $950 BECAUSE MY SON-IN-LAW WORKS THERE. I WAS TOLD THIS IS A COMMON PROBLEM WITH THE RENDEZVOUS AND MY INVESTIGATION REVEALS THE SAME. A WELL MAINTAINED VEHICLE SHOULD NOT HAVE A BLOWN HEAD GASKET AT 79,300 WITH NO WARNING OF THE VEHICLE OVERHEATING. CONTACTED BUICK CUSTOMER SERVICE AND WAS TOLD THERE WAS NOTHING THEY WOULD DO AS VEHICLE WAS OUTSIDE OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244629October 7, 2008
SERVICE BRAKES, HYDRAULIC, SUSPENSION, ELECTRICAL SYSTEM, POWER TRAIN, STRUCTURE, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. THE CONTACT HEARD A GRINDING SOUND AND THE BRAKES BECAME HARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE FRONT AND REAR BRAKES. SHORTLY AFTERWARD, THE AUTOMATIC TRANSMISSION, WIRING FOR THE ALL-WHEEL DRIVE, WIRING FOR THE SPEED SENSORS, AND THE REAR TIE RODS WERE ALL REPLACED BETWEEN 17,500 AND 22,000 MILES. THE REAR DRIVER'S SIDE DOOR ALSO FELL OFF THE VEHICLE AND WAS RE-ADJUSTED. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST ONCE A MONTH FOR FAILED COMPONENTS. THE FAILURE MILEAGE WAS 17,542 AND CURRENT MILEAGE WAS 23,126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244467October 6, 2008
STRUCTURE:FRAME AND MEMBERS
I HAVE A 2002 BUICK RENV. AND I BOUGHT IT FROM A USED CAR DEALER IN ALBANY NY, I HAVE HAD TO RETURN THE CAR 2 TIMES FOR DIFFERENT PROBLEMS, ONCE WAS THE CHECK ENGINE LIGHT AND IT CAME ON 3 HOURS AFTER I BOUGHT THE CAR, THEY TOLD ME THAT THEY ALREADY TOOK CARE OF IT BUT THEY DID NOT, SO THEY DID FIX THAT, THERE WERE A FEW OTHER PROBLEM THEY FIXED, BUT THE BIG PROBLEM CAME THE OTHER DAY WHEN IT WAS RAINING I CAME OUT TO FIND A LEAKY SUNROOF, SO I TOOK IT TO BE SEALED AND COME TO FIND OUT THE WHOLE ROOF OF THE CAR IS RUSTY, IT NEEDS ALMOST 2,000 DOLLARS WORTH OF WORK, AND THE PEOPLE THAT I TOOK THE CAR TO TRY TO FIX IT TOLD ME THAT THE CAR SHOULD HAVE NEVER BEEN SOLD TO ME, AND TO RETURN THE CAR TO THE DEALER, THIS ROOF COULD CAVE IN, IT IS IN THAT BAD OF SHAPE, THAT IS WHAT I AM TOLD, WHILE THE REPAIR SHOP WAS TRYING TO SEAL IN WHAT THEY COULD, WHILE THIS WAS BEING DONE THE CORNER OF THE ROOF BY THE SUNROOF JUST CAME OFF NOW THERE IS A HOLE IN THE ROOF, HE TOLD ME THAT THE ROOF COULD JUST CRACK ANY TIME, WELL I AM STUCK AND I TRIED TO RETURN THE CAR AND THE DEALER WILL NOT TAKE THE CAR BACK, OR REPAIR IT, I DON'T KNOW WHAT TO DO, SO I AM HOPING SOMEONE CAN HELP ME HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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