Buick Regal Complaints

3,261 consumer complaints on file.

#10151359February 27, 2006
ELECTRICAL SYSTEM
VEHICLE ENGINE SHUTS OFF INTERMITTENTLY WITH USE OF TURN SIGNALS. HEADLIGHT AND DASH LIGHTS ALSO GO OFF. THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST 3 WEEKS. ONE TIME THIS HAPPENED ON AN INTERSTATE. THIS CONDITION PRESENTS A SEVERE SAFETY HAZARD TO THE DRIVER AND ALL PASSENGERS. VEHICLE IS AT DEALER FOR DIAGNOSIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151942February 24, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:IGNITION:SWITCH, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
1999 BUICK REGAL ABS LIGHT AND CHECK ENGINE LIGHT COME ON WHEN YOU PRESS ON BRAKE AND INTERMITTENTLY ALL DASH WARNING LIGHTS WILL COME ON. *TS THE BRAKE MODULE, CONNECTOR, HEAT/AIR CONTROL DISPLAY WOULD BECOME BRIGHT AND THEN GO DARK. THE DEALER REPLACED THE CONTROL HEAD. THE IGNITION SWITCH WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150598February 18, 2006
STEERING:RACK AND PINION
I AM THE OWNER OF A 1999 BUICK REGAL LS. I HAVE 70,000 MILES ON MY CAR. IN DECEMBER I NOTICED PROBLEMS MAKING SHARP TURN TO THE RIGHT. I WOULD BE BACKING OUT OF DRIVE WAYS OR MAKING 3-POINT TURNS AND I WOULD HEAR AND FEET A CLINK LIKE SOMETHING IT STUCK AND THEN PUSHES THROUGH WITH PRESSURE. ON FEBRUARY 3, 2006 I DROVE MY CAR AS USUAL AND THERE WAS A VERY STRONG RESISTANCE TO TURN TO THE LEFT. THE STEERING WHEEL WOULD NOT MAKE LEFT TURNS WITHOUT LOTS OF FORCE AND STEPPING OFF THE BRAKE. I LOSE POWER STEERING ASSIST ONLY MAKING LEFT TURNS, THE RIGHT TURN IS JUST FINE. I WOULD HEAR A POP WHEN I WOULD FORCE THE TURN. I HAD THE PROBLEM CHECKED OUT RIGHT AWAY AND WAS SAID TO BE A STEERING RACK AND PINION PROBLEM. I DID SOME RESEARCH AND FOUND OUT THAT MY SAME MODEL WAS RECALLED FOR THE EXACT PROBLEM IN 96' 97' AND 98 MODELS, BUT NOT THE 1999. I CONTACTED GM FOR THEM TO TAKE RESPONSIBILITY AND PAY FOR THIS, BUT THEY WILL NOT!!! I WAS FORCED TO TAKE IT TO A GM DEALERSHIP IN TAMPA, FL TO GET THIS FIXED, AS THE CAR WAS UNABLE AND NOT SAFE TO DRIVE AT ALL. THEY INSTALLED A NEW RACK AND PINION AND A TIE ROD, COSTING $1,000.00 FOR THE TOTAL WORK. I AM UPSET WITH THE FACT GM IS NOT TAKING RESPONSIBILITY FOR THIS PROBLEM WHEN THE SAME CAR 3 YEARS BEFORE HAD THE EXACT PROBLEM AND I HAVE FOUND MANY MANY PEOPLE WITH THE SAME PROBLEM AND THE SAME YEAR AND MODEL AS MY CAR AND THEY HAD TO PAY FOR IT THEMSELVES AS WELL. I HAVE A ONE YEAR OR 12,000 WARRANTY ON THE RACK AND PINION AND TIE ROAD. I HAD THE WORK DONE ON FRIDAY, FEBURARY 10, 2006. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150561February 17, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT*: THE CONTACT STATED THE REAR PASSENGER'S SIDE POWER WINDOW FELL DOWN WITHOUT WARNING AND WILL NOT GO BACK UP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WERE THE PROBLEM WAS FOUND TO BE THE ELECTRICAL MOTOR IN THE POWER WINDOW. DURING A PERIOD OF TIME THE FRONT PASSENGER'S SIDE WINDOW AND THE REAR DRIVERS SIDE WINDOWS HAVE ALSO MALFUNCTIONED. THE MANUFACTURER HAS BEEN ALERTED HOWEVER, NO REPAIRS HAVE BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150006February 10, 2006
STEERING:RACK AND PINION
A RECALL WAS ISSUED REGARDING THE RACK AND PINION STEERING ON OUR 1996 BUICK. THE PROBLEM WAS SUPPOSEDLY FIXED BY THE PREVIOUS OWNER OF THE CAR. MY 17 YEAR OLD SON WAS PUT IN SERIOUS DANGER BECAUSE THE 'FIX' DID NOT CORRECT THE PROBLEM. NOW BUICK IS TELLING US THAT THEY WILL NOT STAND BEHIND THE OBVIOUS PROBLEM WITH THEIR VEHICLE. THE CAR WILL NOT TURN TO THE LEFT. BUCIK REPS ARE INCOMPETENT AND RUDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149702February 8, 2006
ELECTRICAL SYSTEM:HORN
COMMENTS: SAFETY ISSUE: IN AN EMERGENCY SITUATION WHERE I NEED MY HORN TO SOUND, I HAVE DIFFICULTY FINDING THE "RIGHT" SPOT ON MY STEERING WHEEL TO SOUND THE HORN, AS THE WHEEL MAY NOT BE STRAIGHT AT THAT TIME, BUT TURNED RIGHT OR LEFT. ALSO, I MAY BE MORE CONCERNED TO SEE THE TRAFFIC SITUATION AND CANNOT SAFELY LOOK DOWN FOR THE HORN SYMBOL. ON OLDER CARS BEFORE AIR BAGS, THAT WAS NOT A PROBLEM. I PLACED A SMALL STICKER OVER THE HORN SYMBOLS ON MY TWO CARS. NOW, AT A GLANCE, I CAN SEE EXACTLY WHERE TO PRESS THE STEERING WHEEL FOR THE HORN TO SOUND, NO MATTER WHAT POSITION THE WHEEL IS IN. FOR NIGHT USE, MAYBE A STICKER WITH MORE "FEEL" CAPABILITY, OR A STICKER THAT WILL SLIGHTLY ILLUMINATE. FROM NHTSA WEB SITE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150807February 6, 2006
STEERING:RACK AND PINION
2000 BUICK REGAL STEERING GEAR FAILED WHILE DRIVING AT LOW SPEEDS. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE MORE PRESSURE THAT WAS APPLIED TO THE STEERING, THE MORE IT LOCKED UP. THE RACK AND PINION WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149073January 30, 2006
STEERING, STEERING:RACK AND PINION
DT*: THE CONTACT STATED THE VEHICLE LOOSES ALL POWER STEERING WHILE TURNING THE VEHICLE TO THE LEFT. THERE IS A NHTSA RECALL, # 03V527000 REGARDING THE STEERING: RACK AND PINION. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149717January 27, 2006
SERVICE BRAKES, HYDRAULIC, STEERING
LTR FM (CA) RE DEFECTIVE 2001 - 2003 BUICK REGAL LS & GS STEERING SHAFT, REQUESTS A DEFECT INVESTIGATION. *TS THE DEALER INFORMED THE CONSUMER IT WOULD COST 287.00 DOLLARS TO FIX THE PROBLEM. THE CONSUMER ALSO HAD THE BRAKES REPAIRED ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148276January 21, 2006
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
ON JANUARY 21, 2006 AT 7:10 AM, WHILE I WAS DRIVING ON U.S. 1, A BUSY STREET DURING RUSH-HOUR TRAFFIC, MY DRIVER SIDE AIR BAG DEPLOYED. THERE WAS NO CRASH INVOLVED NOR DID MY CAR COME INTO ANY CONTACT WITH ANY OBJECT. I DIDN'T EVEN APPLY THE BRAKES. THERE WAS ABSOLUTELY NO REASON FOR THE AIR BAG TO DEPLOY. WHEN THE AIR BAG DEPLOYED, IT HIT ME IN THE FACE AND BURNED MY HAND. FOR ABOUT FIVE TO SEVEN SECONDS I DID NOT KNOW WHAT HAD HAPPENED. IT WAS LIKE I HEARD AN EXPLOSION AND THEN WHOOSH, THE WHOLE BAG WAS IN MY FACE. I WAS CRUISING IN THE MIDDLE LANE OF LIGHT TRAFFIC, AND FORTUNATELY, WAS ABLE TO STOP, THEN PULL OVER OUT OF TRAFFIC TO FIND OUT WHAT HAPPENED. I THEN CALLED MY LOCAL BUICK DEALER AND COMPLAINED TO SERVICE WRITER "PAUL." HE TOLD ME TO GET MY CAR TO HIM AT MY COST NEXT TUESDAY, AND HE WANTED TO CHARGE ME FOR DIAGNOSTIC. THIS MEANS I HAVE TO PAY FOR SOMETHING THAT WAS BUICK'S FAULT -- INVESTIGATING A DEFECTIVE PRODUCT. I DO NOT BELIEVE THIS IS ACCEPTABLE CUSTOMER SERVICE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10147953January 17, 2006
STEERING:RACK AND PINION:RACK
I AM THE ORIGINAL OWNER OF A 1999 BUICK REGAL GS (3.8L SUPER CHARGED) WITH APPROX. 85,000 MILES. ON JAN. 12, 2006 I LOST POWER ASSIST WHEN MAKING A LEFT HAND TURN. THIS FAILURE ONLY EFFECTED THE POWER ASSIST IN A LEFT HAND TURN; RIGHT WAS OK. I PULLED INTO A PARKING SPOT AFTER A SHORT DRIVE TO WORK AND NOTICED THE STEERING GOT TIGHT. I HEARD A 'POP' WHEN I LOST ASSIST. AFTER WORK I DROVE HOME WITH NO ASSIST TO THE LEFT. THE PROBLEM IS ONLY WHEN THE WHEEL IS TURNED CLOCKWISE FROM STRAIGHT ON POSITION. I HAVEN'T DRIVEN A NON-POWER STEERING CAR IN ABOUT 15 YEARS BUT THIS SEEMED MUCH WORSE (VERY DIFFICULT TO STEER). I CHECKED FOR ANY TYPE OF LEAK OR BELT ISSUE, BUT MY INITIAL THOUGHT IS IF THAT WAS THE PROBLEM I WOULD HAVE THE PROBLEM REGARDLESS OF STEERING DIRECTION. I HAVE SINCE SPOKE TO A DEALER REGARDING THE PROBLEM AND THEY ARE CONFIDENT A REPLACEMENT OF THE STEERING RACK AND PINION IS REQUIRED. THERE IS ACTUALLY A SAFETY RECALL FOR 1996-98 BUICK REGALS FOR THIS IDENTICAL ISSUE. THIS IS A VERY SERIOUS PROBLEM THAT COULD RESULT AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147837January 16, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OUT OF 4 POWER WINDOWS HAVE FAILED. ONE WAS COVERED BY EXTENDED WARRANTY. THE PARTS TO FIX THE WINDOW YOURSELF FROM DEALER IS OVER $300.00. THE COST TO HAVE FIXED AT THE DEALER IS OVER $500.00. WINDOWS HAVE FAILED FOR NO APPARENT REASON. NORMAL USE ONLY. THE DESIGN/MOTORS OF THESE WINDOWS MUST BE FAULTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147444January 11, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED WHILE DRIVING AT 60 MPH THE IGNITION SWITCH SHORTED OUT AND CAUSED THE VEHICLE TO LOSE POWER AND STALL. THE VEHICLE RESTARTED BUT STALLED AGAIN LATER. THE VEHICLE WAS DIFFICULT TO START. IT WAS TAKEN TO A LOCAL DEALERSHIP, AND THEY SUGGESTED THE IGNITION SWITCH BE REPLACED. THE VEHICLE CURRENTLY OPERATES NORMALLY.*AK UPDATED 03/09/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147499January 11, 2006
STEERING:RACK AND PINION
I NOTICED THAT I WAS HAVING PROBLEMS STEERING WHILE TURNING LEFT AND RIGHT - VERY STIFF AND HARD TO MANIPULATE STEERING WHEEL WHILE AT LOW SPEEDS. I CHECKED TO MAKE SURE THAT THE FLUIDS WERE ALL LEVEL ETC. AND THE TIRES WERE PROPERLY INFLATED. I CONTINUED SEVERAL WEEKS LATER AND AGAIN THE POWER STEERING FLUID WAS LOW (3RD WEEK OF DEC 2003 & 2ND WEEK OF JAN 2004). I PLANNED ON TAKING THE CAR IN FOR MAINTENANCE WHEN I RECEIVED THE RECALL NOTICE DURING THE 3RD WEEK OF FEB 2004. I TOOK THE CAR INTO SIGNAL HILL BUICK IN CALIFORNIA FOR THE RECALL REPAIRS. I WAS MET WITH THE RUDEST SERVICE POSSIBLE, I WAS UNABLE TO GET A RIDE HOME, THE TECHNICIAN I SPOKE TO INITIALLY WOULD NOT EVEN TELL ME WHAT COULD BE THE PROBLEM WITH MY STEERING OTHER THAN THEY WOULD LOOK AT IT AND CORRECT THE PROBLEM. IT WAS NEVER NOTED THAT STEERING SYSTEM WAS DAMAGED AND NEEDED TO BE SERVICED. WHEN I TOOK THE CAR TO HOOMAN BUICK IN CULVER CITY, CA, THEY TOLD ME THAT THE SYSTEM WAS DAMAGED AND NEEDS TO BE REPLACED IN ITS ENTIRETY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147384January 10, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
MULTI FUNCTION SWITCH FOR TURN SIGNAL WHICH FEEDS BRAKE LIGHTS CAUSES BRAKE LIGHTS TO FAIL TO COME ON WHEN BRAKE PEDAL IS DEPRESSED. IN SEARCHING WEB FOUND TO BE COMMON PROBLEM IN THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147592January 9, 2006
TIRES:TREAD/BELT
2000 BUICK REGAL DRIVER SIDE REAR TIRE TREAD SEPARATED. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147181January 8, 2006
ELECTRICAL SYSTEM
WHEN USING TURN SIGNALS, ALL DASH LIGHTS, HEADLIGHTS GO OFF AND ENGINE DIES. ENGINE WILL NOT RESTART UNTIL TURN SIGNAL IS CANCELLED. THIS IS AN INTERMITTENT PROBLEM. REPLACING THE TURN SIGNAL SWITCH ASSY HAS NOT CHANGED THE SYMPTOMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147026January 5, 2006
AIR BAGS
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 00V171000 REGARDING THE AIR BAGS. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. ALSO,BOARD. THE AIR BAG LIGHT IS ILLUMINATED IN THE DASHBOARD, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146042December 25, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I PURCHASED A 2000 BUICK REGAL GSE 8/18/00 WHICH HAS A SUPERCHARGED ENGINE. THE CAR HAS BEEN A GREAT CAR UNTIL 12/16/2005. AFTER I HAD PARKED THE CAR AND GONE INTO THE DOCTOR'S OFFICE, MY CAR CAUGHT FIRE AND WAS DESTROYED. THE CAR WAS TOTALED AND THE INSURANCE ADJUSTER TOLD ME IT WAS THE 3RD BURNED BUICK REGAL SUPERCHARGED ENGINE THAT HE'D SEEN THIS YEAR ALONE. AFTER INVESTIGATION, IT APPEARS THE GASKET IN THE FUEL INJECTION SYSTEM LEAKED, FUEL DROPPED ONTO THE MANIFOLD SYSTEM, A FIRE STARTED AND THE CAR WAS DESTROYED (ALONG WITH A GOOD BIT OF DAMAGE TO THE VOLVO PARKED NEXT TO MINE). IT WOULD APPEAR THAT THE SUPERCHARGED ENGINE GASKETS ARE A PROBLEM AND FORTUNATELY FOR ME, THE CAR WAS THE ONLY LOSS....IT COULD HAVE BEEN SO MUCH MORE. I DO NOT KNOW IF OTHERS HAVE LOST ANYTHING BEYOND THEIR CARS BUT I BELIEVE IT SHOULD BE INVESTIGATED. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10145550December 18, 2005
STEERING:RACK AND PINION
THERE IS CURRENTLY A RECALL FOR THIS PROBLEM BUT DEALERS AND BUICK SAYS IT DID NOT INCLUDE MY VIN NO. NHTSA NO. IS 03V527000 MFG. NO. RECALL NO. IS 03062. THE COMPLAIN AND PROBLEM IS WITHIN THE STEERING OF THE CAR THE RACK AND PINION WHEN MAKING A LEFT HAND TURN OF ANY SORT THE RACK AND PINION TRIES TO PULL THE STEERING BACK TO THE RIGHT WITH A RE-PRONOUNCED JERKING , IT FEELS LIKE THE CAR WILL NOT TURN LEFT, I HAVE CALL SEVERAL BUICK DEALERS THEY SAID THERE WAS NO RECALL. I HAVE CALLED BUICK THEY SAID THERE WAS WITH THE SAME EXACT SYMPTOMS I HAVE, BUT THE RECALL DID NOT INCLUDE MY VIN. NO. THEY SAID TO TAKE IT TO A BUICK DLR. HAVE THEM CHECK IT , AND IF, AND ONLY IF ,IT IS THE SAME AS THE RECALL STATES THE WILL ONLY ASSIST IN THE REPAIR. AND I HAVE TO PAY FOR THE DEALER CHECKING IT . THIS IS A SERIOUS PROBLEM AND HAS TO BE REPAIRED , I DON'T FEEL I HAVE TO PAY FOR IT WHEN THERE IS A LIGHTENING RECALL ON THE BOOKS FOR THE PROBLEM. I NEED HELP , BEFORE SOME ONE GETS HURT OR KILLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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