Buick Regal Complaints

3,261 consumer complaints on file.

#10823742February 2, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/20/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AND THE CASE CAN BE CLOSED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838236February 1, 2016
ENGINE AND ENGINE COOLING
2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO DROPS OF ENGINE OIL ON EXHAUST MANIFOLD COULD CAUSE AN ENGINE COMPARTMENT FIRE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823459February 1, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE IN PARK, THE CONTACT NOTICED ENGINE OIL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823475February 1, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/08/16*LJ THE CONSUMER WAS NOTIFIED, THE PARTS WERE AVAILABLE. THE CONSUMER HAD AN APPOINTMENT FOR MARCH 1, 2016. UPDATED 03/14/16.*JB.....UPDATED 03/15/16 *BF UPDATED 03/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823513February 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15701000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823514February 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILALBE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823546February 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823583February 1, 2016
ENGINE
NOTIFIED OF SAFETY RECALL ENGINE DESIGN FLAW BY GM. RECALL #15V701. NO PARTS AVAILABLE/UNKNOWN WHEN PARTS WILL BE AVAILABLE/KEEP ENGINE OUT OF GARAGE DUE TO FIRE POSSIBILITY. MY ENGINE SMOKES LIGHTLY BUT CONTINUALLY WHEN RUNNING AND CONTINUES FOR A SHORT TIME AFTER IGNITION TURNED OFF. VARIOUS MECHANICS COULD NOT DIAGNOSE CAUSE BUT SAID THERE WAS OIL EVERYWHERE ON THE ENGINE. DIDN'T TRUST THE VEHICLE TO DRIVE OUTSIDE CITY BUT ENGINE ALWAYS RESPONDED DEPENDABLY EXCEPT FOR OIL LEAK. FINALLY GET THE CAUSE BUT IT CAN'T BE REPAIRED BECAUSE OF PARTS NOT AVAILABLE AND NO INDICATION AS TO WHEN PARTS WILL BE AVAILABLE. I CAN'T SELL OR TRADE IN THIS VEHICLE DUE TO SAFETY RECALL. CAN'T DRIVE IT LONG DISTANCES. CAN'T GET INFORMATION AS TO WHEN PARTS, IF EVER, WILL BE AVAILABLE. IF VEHICLE DOES CATCH FIRE, INSURANCE WON'T PAY OFF DUE TO SAFETY RECALL INDICATING PROBLEM. I REALIZE IT'S A 20YEAR OLD VEHICLE BUT IT ONLY HAS 150,000 MILES. AT LEAST I'M NOT WORRIED ABOUT IT TAKING MY LIFE....YET. I'VE ALREADY CONTACTED EVERYONE THAT I'VE BEEN TOLD TO BUT NO RESOLUTION YET. ANY SUGGESTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823050January 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE BATTERY FAILED AND HAD TO BE JUMPSTARTED. AFTER DRIVING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD AND AN ABNORMAL GURGLING NOISE WAS HEARD. FLAMES APPEARED AND THE CONTACT, BYSTANDERS, AND FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED AND IF THE VEHICLE WAS TOWED AND SALVAGED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10823055January 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 BUICK REGAL. WHILE DRIVING 70 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND NOTICED THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE CONTACT, A CONSTRUCTION CREW, AND THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10822753January 28, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE. THERE WAS NO FIRE REPORT FILED. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10822773January 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822845January 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,329.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822074January 25, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE PUMPING FUEL IN THE VEHICLE, FLAMES APPEARED UNDER THE HOOD. A STATION ATTENDANT OPENED THE HOOD AND EXTINGUISHED THE FIRE. THE CONTACT CALLED HER BROTHER-IN-LAW, AN INDEPENDENT MECHANIC, WHO TOWED THE VEHICLE TO HIS RESIDENCE. THE MECHANIC ASSESSED THE DAMAGE AND DIAGNOSED THAT THE ABS WIRES UNDERNEATH THE VEHICLE BURNED. THE WIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. APPROXIMATELY EIGHT MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10822020January 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE STARTED WITHOUT THE KEY IN THE IGNITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO UNLOCK THE STEERING WHEEL ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821710January 22, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS LEAVING WORK ONE EVENING AND USED MY TURN SIGNALS TO PULL OUT OF THE PARKING LOT WHEN THE VEHICLE SHUT OFF. THE CAR STARTED BACK UP IMMEDIATELY, BUT ONCE I USED THE TURN SIGNAL AGAIN, THE CAR SHUT OFF COMPLETELY. EACH TIME I USED A TURN SIGNAL, THE CAR SHUT OFF, THOUGH IT WAS ABLE TO START BACK UP IMMEDIATELY. AFTER SEARCHING ONLINE, I FOUND THIS: HTTP://WWW.NPR.ORG/SECTIONS/THETWO-WAY/2014/06/16/322607434/GM-RECALLS-3-2-MILLION-MORE-CARS-FOR-FAULTY-IGNITION-SWITCHES I SEARCHED MY VIN NUMBER AND THERE WAS NO RECALL FOR MY SPECIFIC CAR. I CALLED GM AND THEY TOLD ME IF THERE WAS NO RECALL THEY WOULD CONDUCT A DIAGNOSTIC AND WOULD GO FROM THERE. RIGHT OR WRONG, I WAS FULLY CONVINCED THE PROBLEM WOULD BE THE IGNITION SWITCH. I TOOK THE CAR TO MY MECHANIC IN PHILADELPHIA BECAUSE I TRUSTED HIM AND FELT COMFORTABLE WITH HIM LOOKING AT IT. HE HAD NEVER SEEN THIS BEFORE. AFTER DOING HIS OWN DIAGNOSTIC, HE FOUND THAT THE PROBLEM WAS THE IGNITION SWITCH. I EMAILED GM ABOUT THIS ISSUE AND ASKED THEM TO REIMBURSE ME FOR THE $387.00 WORTH OF REPAIRS, BUT THEY REFUSED, SAYING THE CAR WAS TOO OLD AND IT WAS NOT BECAUSE OF A DEFECTIVE PART: "...OUR EXPERIENCE HAS BEEN THAT A DEFECT ATTRIBUTABLE TO THE ORIGINAL MANUFACTURING AND ASSEMBLY PROCESS GENERALLY MAKES ITSELF APPARENT QUITE EARLY IN THE LIFE OF THE VEHICLE. AFTER A VEHICLE HAS BEEN IN SERVICE FOR SEVERAL YEARS, MANY FACTORS (USAGE, OWNER MAINTENANCE, AGE AND WEAR, ETC.) CAN CONTRIBUTE TO DIFFICULTIES THAT ARE BEYOND THE CONTROL OF THE VEHICLE'S MANUFACTURER. A POINT IS EVENTUALLY REACHED WHERE THE MANUFACTURER'S RESPONSIBILITY CEASES AND ANY ADDITIONAL REPAIRS OR EXPENSES BECOME THE RESPONSIBILITY OF THE OWNER. BECAUSE YOUR 2004 BUICK REGAL HAS BEEN IN SERVICE FOR APPROXIMATELY 12 YEARS AND HAS ACCUMULATED 132,344 MILES ON IT, WE ARE UNABLE TO PARTICIPATE ON YOUR REQUESTED REIMBURSEMENT. "
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821783January 22, 2016
ENGINE
MY MOTHER RECEIVED GM SAFETY RECALL 15757 IN DECEMBER 2015. SHE HAS GONE TO HER BUICK DEALER TWICE, BUT THE PART IS NOT YET AVAILABLE. THEY TOLD HER TO KEEP HER CAR OUT OF THE GARAGE. SHE IS 90 YEARS OLD, AND DRIVEWAY IS ON A SLANT. SHE LIVES IN THE CHICAGO AREA, SO THERE IS ICE AND SNOW, EXTREMELY DANGEROUS FOR HER TO GO OUTSIDE IN THE DRIVEWAY TO A SNOW AND ICE COVERED CAR AND DRIVEWAY. I CALLED GM 10 DAYS AGO FOR HER, SPOKE WITH A PERSON NAMED LEE, AND EXPLAINED THE SITUATION. HE SAID HE WOULD CONTACT US, AND NEVER HAS. SHE CANNOT KEEP THE CAR OUTSIDE, AND BE SAFE ENTERING THE VEHICLE. I ASKED FOR A LOANER UNTIL GM FIXES THE PROBLEM. I HAVE NOT HEARD FROM GM IN 10 DAYS. SHE WAS TOLD BY YOUR LETTER THAT THERE CAN BE AN ENGINE COMPARTMENT FIRE, AND HER GARAGE IS ATTACHED TO HER HOUSE. SHE IS TERRIFIED TO KEEP THE CAR IN THE GARAGE SO SHE KEEPS IS OUTSIDE ON THE SLANTED DRIVE IN THE ICE AND SNOW. IF SHE SLIPS AND FALLS, YOU UNDERSTAND WE WILL HOLD GM ACCOUNTABLE SINCE SHE TRIED TO FIX THE PROBLEM TWICE AT HER BUICK DEALERSHIP. CAN YOU GIVE HER A LOANER CAR SHE CAN KEEP IN THE GARAGE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821455January 21, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838288January 20, 2016
ENGINE AND ENGINE COOLING
2004 BUICK REGAL. CONSUMER WRITES IN REGARDS TO ENGINE OIL DEPOSIT LEAKING ONTO THE EXHAUST MANIFOLD DURING HARD BRAKING AND RECALL NOTICE REPAIRS. *SMD THE CONSUMER ATTACHED THE RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821289January 20, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE DRIVING 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER ALSO SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. PRIOR TO THE CRASH, THE CONTACT'S VEHICLE WAS LEAKING OIL. AFTER THE CRASH, THE LIGHTS ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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