Buick Park Avenue Complaints

1,366 consumer complaints on file.

#865705July 19, 2000
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, STRUCTURE
CONSUMER WAS WAITING TO MAKE A LEFT TURN WHEN HEARD A NOISE FROM THE BOTTOM OF VEHICLE, AND FOUND OUT THAT RUBBER MOUNTING WAS BROKEN. ALSO, STEERING KNUCKLE WAS BROKEN, AND VEHICLE LOST CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725645July 18, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS HAS FAILED TWICE SINCE I HAVE OWNED THE CAR. THE FIRST WAS THE ORIGINAL SYSTEM, AND THE SECOND FAILED APPROX. SIX MONTHS AGO. THE ORIGINAL FAILURE WAS REPAIRED BY A BUICK DEALER/TERRY BUICK/JACKSONVILLE,FLA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001307July 18, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CAR BATTERY GOES DEAD INTERMITTENLY WHEN PARKED OVERHIGHT, REPLACED BATTERYLALTERNATOR/DID NOT HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865407July 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER NOTICED A SMALL OIL LEAK. TOOK VEHICLE TO DEALER. THEY REPAIRED IT. DEALER SAID THAT A GMC BULLENTIN ABOUT OIL PANS ON BUICKS STATED THAT PAN WAS WAVY AND COULD CAUSE AN OIL LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865350July 13, 2000
STEERING: STEERING WHEEL/HANDLE BAR
INTERMITTENTLY STEERING WHEEL AND COLUMN WILL LOCK UP. DEALER HAS INSPECTED VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865299July 12, 2000
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING THROTTLE GOT STUCK, CAUSING THE VEHICLE TO SUDDENLY/ UNEXPECTEDLY ACCELERATE. BRAKES BARELY STOPPED VEHICLE. WHILE INSPECTING THE VEHICLE, THEY UNPLUGGED THE CRUISE CONTROL MODULE AND THE ENGINE RETURNED TO ITS IDLE. BUT WHEN PLUGGING IN THE CRUISE CONTROL MODULE, THE ENGINE STARTED TO IDLE VERY HIGH. TOOK VEHICLE TO DEALER, FOUND DEFECTIVE ENGINE CONTROL MODULE. REPAIRS MADE AT OWNER'S COST. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865252July 11, 2000
ELECTRICAL SYSTEM
WHILE DRIVING ABOUT 55 MPH WHEN VEHICLE LOST ELECTRICAL POWER AND THE ENGINE STALLED WITHOUT A WARNING. CONSUMER PULLED TO THE SIDE OF THE ROAD, THEN RESTARTED THE VEHICLE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725008July 6, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SMOKE CAME FROM STEERING COLUMN WHEN CRUISE CONTROL IS ENGAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724975July 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE BEEN THE OWNER OF THIS VEHICLE FOR THREE YEARS . I PURCHASED THIS VEHICLE FROM A DEALERSHIP IN RICHMOND AT THAT TIME IT HAD 34K MILES. I AM NOT A PERSON THAT DRIVE FAST OR RIDE MY BRAKES, SO I FIND IT VERY DISTURBING THAT SOMETHING AS MAJOR AS THE ABS BRAKING SYSTEM SHOULD HAVE TO BE REPLACED THIS SOON. THE PROBLEM I INCURRED WAS THAT THE ABS LIGHT WOULD NOT GO OUT EVEN AFTER FOLLOWING THE INSTRUCTIONS IN THE MANUEL. I THEN TOOK IT TO BE CHECKED OUT AS THE BOOK STATED. IHAD TO HAVE THE ABS VALUE ASSEMBLE REPLACED AND I FEEL THAT THIS SHOULD BE INVISTIGATED. THE COST OF THE PART ALONE WAS $578.95 THIS IS A MAJOR PART AND I THINK THEY MIGHT SHOULD HAVE HAD A RECALL ON SAID PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724784June 29, 2000
STRUCTURE:BODY:TRUNK LID
TRUNK LID OPENS FOR NOW APPARENT REASON WHEN PARKED. INTERIOR LIGHTS AND RADIO COME ON WHEN THIS OCCURS. THIS HAPPENED ONCE DURING A THUNDERSTORM, CAUSING THE TRUNK TO BE SATURATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724718June 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT DISC PADS, REAR BRAKE ROTORS AND REAR CALIPERS HAD TO BE REPLACED ON A TWO-YEAR-OLD CAR WITH ONLY 38,500 MILES ON IT. BEFORE THE BRAKES WERE FIXED, THE CAR WOULD SHAKE SO BADLY IT FELT LIKE IT WAS GOING TO FALL APART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724190June 19, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WIFE HAS COMPLAINED THE STEERING AT TIMES WOULD HAVE NO POWER STEERING. EVERY TIME I WOULD GO OUT AND CHECK THE STEERING IT WAS FINE. THIS WAS GOING ON FOR ABOUT A YEAR. THIS CAR IS MY WIFES AND I RARELY DRIVE THIS CAR. ON JUNE 10, 2000, I DROVE THE CAR ON A 100 MILE ROUND TRIP WITH MY FAMILY(WIFE, TWO BOYS AGE 12 AND MYSELF). 2 MILES FROM THE END OF THIS TRIP WHILE ON A STEP GRADE AT A RATE OF SPEED OF 30 MPH A VECHICLE AHEAD IN SAME LANE AS ME WAS TURNIG RIGHT INTO A DRIVEWAY. THE ROAD ALLOWED PASSING (DOTTED LINE). ANTICIPATING TO STEER AROUND THE VEHICLE. WHEN TRYING TO STEER LEFT THE STEERING BECAME MANUAL, NO POWER ASSISTANCE. ALL MOST IN PANIC, TURNED THE WHEEL HARD (FORCEFULL) AND ALL OF A SUDDEN POWER ASSISTANCE RETURNED. NOW COMPENSATING FOR OVER STEERING TO THE LEFT TRIED TO STEER RIGHT ONLY TO HAVE THE SAME SITUATION OCCUR, NO POWER ASSISTANCE TO THE RIGHT. TURNED HARD TO THE RIGHT ONLY TO HAVE THE POWER ASSIST RESUME. ASKED MY WIFE IF THIS IS WHAT SHE HAD EXPERIENCED. SHE SAID NOT TO THIS EXTENT. IDROVE THE CAR THE REST OF THE WAY HOME (2 MILES) WITHOUT ANY OTHER PROBLEMS UNTILL I TRIED TO TURN INTO MY DRIVEWAY. AGAIN NO POWER STEERING. CALLED THE DEALER MADE AN APPOINTMENT FOR AS SOON AS I COULD GET IN. DID NOT DRIVE THE CAR AGAIN UNTILL I BROUGHT TO DEALER. (JUNE 14,2000). DEALER FOUND AN INTERNAL FAILURE IN THE STEERING RACK. I ASKED IF BUICK HAD A RECALL ON THIS FAILED COMPONENT. DEALER SAID NOT TO HIS KNOWLEDGE. CALL THE BUICK HOT LINE FOR COSTOMER ASSISTANCE AND WAS TOLD THERE WAS NO RECALLS ON THIS VEHICLE AND THEY WOULD NOT ATHORIZE THE REPAIR UNDER BUICK AN DHTAT IS WAS RESPONIBLE FOR THE REPAIR. I EXPLAINED TO THE REPRESENTITIVE FROM BUICK THAT I FELT THIS WAS A SAFETY ISSUE. THE SAFETY FEATURE ON THE VEHICLE HAD FAILED WITHOUT WARNING. I ASKED IF THEY FELT THE STEERIG OF A VEHICLE OR LACK OF THE ABILITY TO STEER THE VEHICLE WAS NOT A SERIOUS SAFETY ISSUE. THEY WOULD NOT COMMENT, AND WOULD NOT COVER THE REPAIR. RAN OUT OF SPACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552501June 5, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TRUNK LOCKS FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862668May 30, 2000
ELECTRICAL SYSTEM
WHEN APPLYING BRAKES ENTIRE ELECTRICAL SYSTEM SHUT OFF. THERE WAS NO STEERING OR BRAKES, ETC. VEHICLE WAS TAKEN TO A DEALERSHIP TWICE FOR THIS PROBLEM. DEALERSHIP WAS NOT ABLE TO CORRECT THE PROBLEM. MANUFACTURER HAS BEEN CONTACTED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862711May 30, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS PARKED OVERNIGHT, JUST HAD VEHICLE SERVICED FOR AN OIL CHANGE. STARTED VEHICLE AND ENGINE EXPLODED, FLAMES ENGULFED VEHICLE. BUICK HAD RECALL FOR SAME PROBLEM IN 96 & 97 MODELS. *AK *ML
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#862391May 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WERE WEARING EXCESSIVELY AND OVERHEATING WHICH CAUSED ROTORS TO WARP/OUT OF ROUND. DEALER NOTIFIED AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF WARRANTY, AND NOT COVERED UNDER A MANUFACTURER'S RECALL. ALL/ANY REPAIRS WOULD BE AT CONSUMER COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862293May 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
VEHICLE WAS PLACED IN THE PARK POSITION AND IT JUMPED OUT OF GEAR, ACCELERATING AT HIGH RATE OF SPEED, AND CRASHING INTO ANOTHER VEHICLE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#861956May 16, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ABS BRAKE LIGHT ILLUMINATED ON THE DASHBOARD PANEL. WHEN THIS HAPPENED BRAKE PEDAL SUDDENLY GOT HARD , CAUSING EXTENDED STOPPING DISTANCE. PEDAL WAS HIT TOO HARD AND BRAKES LOCKED UP. DEALER HAS BEEN CONTACTED. *AK IN 8/14/96 ALTERNATOR FAILED TWICE. 10/3/96 DRIVER SIDE AND RIGHT PASSENGER SIDE DOOR LOCKES FAILED. 6/16/97 SERPENTINE BELT FAILED. 7/20/98 ANTENNA MOTOR FAILED. 1/31/00 BRAKE MASTER CYLINDER FAILED. 5/4/00 ABS WHEEL CYLINDER, BRAKE SHOES FAILED. BATTERY FAILED THREE TIMES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722538May 11, 2000
SEAT BELTS:FRONT:RETRACTOR
SEAT BELTS WRINKLE AND JAM INTO RETRACTORS FROM ORDINARY MOVEMENT OF PASSENGER AND /OR DRIVER. THEY BECOME USELESS. CONVERSATIONS WITH DEALERS SERVICE MANAGER STATES THAT IS A "MANIFACTURERS DEFECT" AND NOTHING CAN BE DONE ABOUT IT. DISCUSSIONS WITH MANIFACTURER IS NO HELP. THEY REFER US BACK TO THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552015May 1, 2000
SEAT BELTS:FRONT:ANCHORAGE
CONSUMER TOLD OF MANUFACTURE SERVICE BULLETIN # 9908-50-013 FOR THE REPLACEMENT OF FRONT SEAT BELTS, LOCAL DEALER REPLACED PASSENGER BELT BUT IS RELUCTANT TO REPLACED DRIVER SIDE BELT, THE DRIVER SIDE BELT IS FOLDING AND JAMMING. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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