Buick Park Avenue Complaints

1,366 consumer complaints on file.

#8002216January 15, 2002
TIRES
GOODYEAR, EAGLE LS, P225/60R16, DOT UNKNOWN, ORIGINAL EQUIPMENT ON A 2000, BUICK, ULTRA WITH 45000 MILES. DURING BRAKE SERVICE MECHANIC POINTED OUT TO HIM THAT 3 OF 4 TIRES WERE DELAMINATING. LEFT REAR TIRE WAS IN GOOD CONDITION.*AK ALL 4 TIRES WERE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002108January 14, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER NOTICED ACID ON GARAGE FLOOR, CHECKED UNDER HOOD, AND NOTICE ACID LEAKING FROM BATTERY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900549January 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER WAS STARTING VEHICLE WHEN HE HEARD A BIG BOOM, SMOKE CAME OUT OF THE ENGINE AND CAUGHT ON FIRE, CLAIM 25-5607-676. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8001089December 26, 2001
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
DRIVERS SIDE AND PASSENGERS SIDE SEAT BELTS DO NOT CLICK FOR SECURITY REASONS, CLICKING COMES INTERMITTENTLY. *AK CONSUMER STATED THERE IS NO AUDIBLE CLICK WHEN DRIVER AND PASSENGEER BELTS ARE LOCKED.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000805December 17, 2001
SEAT BELTS:FRONT:WEBBING
SHOULDER BELT DOES NOT WORK. SHOULDER BELT TWISTS AND JAMS. THERE IS A RECALL ON SHOULDER BELTS, BUT CONSUMER'S VEHICLE IS NOT INCLUDED DUE TO VIN. CONTACTED DEALER, AND DEALER STATED NOT IN RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755127November 30, 2001
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899402November 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE COMING TO A STOP AND THEN PROCEEDED TO GO AND ENGINE DIED. ANOTHER INCIDENT OCCURRED WHILE PULLING OFF FROM A TRAFFIC LIGHT, ENGINE DIED. LAST TIME WHILE GOING OVER A BRIDGE WITH A LOT OF TRAFFIC, CONSUMER SLOWED DOWN, AND DRIVER IN FRONT STARTED TO BACK UP REALLY FAST. WHEN ATTEMPTING TO PUT CAR IN REVERSE, VEHICLE DIED.*AK DEALER COULD NOT DUPLICATE THE PROBLEM.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900544November 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER TRIED TO CRANK VEHICLE WHEN IT IMMEDIATELY POPPED AND CAUGHT ON FIRE, CLAIM 24-5198-330. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#899312November 20, 2001
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
WHILE DRIVING 55 MPH, RIGHT REAR TIRE CAME OFF, VEHICLE VEERED TO LEFT OVER MEDIAN AND INTO ONCOMING TRAFFIC, CONSUMER WAS ABLE TO AVOID A HEAD-ON COLLISION, DEALER DETERMINED THAT SPINDLE OF WHEEL HAD BROKEN. DAMAGE TO VEHICLE WAS $ 10000.00 . CONSUMER AND PASSENGER SUFFERED MINOR INJURIES. *AK *YD
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#899021November 13, 2001
VEHICLE SPEED CONTROL
AFTER COMING TO A STOP, APPLIED ACCELERATOR AND ENGINE REVVED, VEHICLE DID NOT MOVE. THIS HAPPENED 2 MORE TIMES. DEALER DETERMINED THAT PRESSURE CONTROL SOLENOID FAILED, AND HAD TO BE REPLACED.*AK THE CONSUMER SAYS THE VEHICLE'S FAILURE TO MOVE AFTER STOPPING IS A DANGEROUS CONDITION BUT THE MANUFACTURER REFUSED TO FIX IT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899044November 13, 2001
ELECTRICAL SYSTEM:HORN
HORN WOULD GO OFF WHILE DRIVING. DEALER WAS NOTIFIED AND UNWILLING TO ASSIST UNLESS EXPENSES GO TO CONSUMER . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898717November 5, 2001
ELECTRICAL SYSTEM:HORN
HORN WILL ACTIVATE UNEXPECTEDLY WHILE VEHICLE IS ON AND OFF. DEALERSHIP HAS MADE NO REPAIRS TO VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898564October 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS NOT RUNNING. CONSUMER CONTACTED DEALER TO HAVE A NEW MOTOR INSTALLED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898361October 29, 2001
SEAT BELTS
DRIVER'S SEAT BELT WILL NOT COME OUT OF UNIT ON SIDE OF SEAT. CAN'T PULL IT OUT TO USE IT. CONTACTED DEALER WHO CONFIRMED THAT SOMETHING WAS WRONG WITH SEAT BELT. CONSUMER WAS REFERRED TO ANOTHER COMPANY TO REPLACE SEAT BELT, BUT SEAT BELT STILL IS NOT WORKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898295October 26, 2001
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S AND PASSENGERS SEAT BELTS WILL NOT RELEASE FROM RETRACTING MECHANISM.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753697October 25, 2001
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
IN SEPTEMBER 2001 WE BEGAN EXPERIENCING AN INTERMITTENT, BUT EXTREMELY DANGEROUS FAILURE OF THE LIGHTING SYSTEM. AT NIGHT, THE HEADLIGHTS AND INTERIOR LIGHTS WOULD SUDDENLY GO OUT COMPLETELY. THIS HAPPENED WITH THE HEADLIGHTS SET ON THE TWILIGHT SENTINEL CONTROL AND ALSO WHEN WE USED THE MANUAL HEADLIGHT SWITCH. TO GET THE LIGHTS BACK WE HAD TO BRING THE CAR TO A COMPLETE STOP, THEN TURN THE CAR OFF AND RESTART. WE LIVE IN A RURAL AREA WHERE THE ROADS ARE TYPICALLY CURVING WITH NO STREET LIGHTS, MAKING IT EXTREMELY DANGEROUS TO SAFELY BRING THE CAR TO A STOP TO THE SIDE OF THE ROAD SO YOU DONT BLOCK THE ROAD FOR CARS COMING FROM BEHIND.I FOUND THIS SAME CONDITION REPORTED IN AN EXISTING NHTSA RECALL ON THE 1995 OLDS 98, WHICH SHARES THE SAME CHASSIS, HEADLAMP MODULE, AND TWILIGHT SENTINEL OPTION. THE NHTSA CAMPAIGN ID IS 94V190000. WE HAD THE CAR REPAIRED AT OUR LOCAL AUTHORIZED BUICK DEALER AND THEIR NOTE ON THE COMPLETED REPAIR ORDER CONFIRMED THE CONDITION AND CAUSE. THEY PROVED THAT THE HEADLAMP MODEULE WAS AT FAULT AND REPLACED IT.WE HAVE CONTACTED BOTH BUICK CUSTOMER SERVICE AND CORPORATE OFFICES, AND THEY ARE DENYING THAT IT IS A SAFETY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898206October 25, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL 97V064000; WHILE DRIVING AND APPLYING BRAKES THEY WILL PULSATE, RESULTING IN EXTENDED STOPPING DISTANCE. CONTACTED DEALER, AND DEALER STATED THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898215October 25, 2001
SEAT BELTS
REAR SEAT BELTS FAILED TO RETRACT AFTER BEING USED. WOULD HAVE A LOT OF SLACK AFTER PULLING OUT TO BE USED. HAD TAKEN VEHICLE FOR REPAIRS OF BOTH FRONT AND REAR BELTS. MECHANIC REPAIRED FRONT BELTS AND NOT REAR. INDICATED EXCESSIVE MILEAGE ON VEHICLE FOR REAR BELTS TO BE REPAIRED. *AK *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900546October 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN VEHICLE WAS STARTED, THERE WAS AN EXPLOSION AND VEHICLE WAS ON FIRE, CLAIM 53-C849-836. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#897716October 15, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 33,000 MILES VEHICLE BEEN EXPERIENCING ONGOING / INTERMITTENT PROBLEMS WITH HESITATION AND STALLING, BY STARTING OR WHILE DRIVING. VEHICLE BEEN IN DEALER SHOP ON THREE OCCASIONS, AND UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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