Buick Park Avenue Complaints

1,366 consumer complaints on file.

#10003248January 23, 2003
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
COLD ENGINE. HIT STARTER AND HEARD AN EXPLOSION. SOON AFTER SMOKE POURING OUT FROM UNDER HOOD. ENGINE FIRE. CALLED 911 AND WAS ABLE TO PUT OUT FIRE BEFORE ARIVAL OF FD. ENGINE HAD TO BE REPLACED. SUSPECTED DEFECTIVE FUEL REGULATOER THAT ALLOWED GAS FUMES TO ACCUMULATE IN AIR PLENUM. USED LOW MILEAGE ENGINE AS REPLACEMENT. COST FOR REPLACEMENT AND RELATED COMPONENTS $5300.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10003251January 23, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
1-23-3 ID LIKE TO REPORT A PROBLEM WITH A GENERAL MOTORS ENGINE, MORE SPECIFICALLY THE BOLTS THEY'RE USING ON THE 3800 SERIES 2 V-6 (PROBABLY A CHEAP PRICED CHINESE PRODUCT). I ASKED AT MY BUICK DEALERSHIP IF THEY SEND INFORMATION TO GM ABOUT A PROBLEM A VEHICLE IS HAVING IF THEY SEE IT AS DANGEROUS OR SEE IT MORE THAN ONCE AND THE GUY LAUGHED... HA HA REAL FUNNY. MEANWHILE PEOPLE LIKE ME FIX A PROBLEM THAT MIGHT BE ELIGIBLE FOR A RECALL, OR AT MINIMUM GM COULD QUIT BUYING DEFECTIVE BOLTS TO USE ON THE 3800 SERIES 2 ENGINE BEFORE SOMEONE GETS KILLED WHEN SUDDENLY THEY CAN'T CONTROL A 3000 POUND VEHICLE GOING DOWN THE HIGHWAY. I HAVE A 1997 BUICK PARK AVENUE (97,000 MILES). I'M DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN MY POWER STEERING PUMP JUST FALLS OFF OF THE CAR, YES IT LITERALLY FELL OFF. I SENT IT TOO MY LOCAL BUICK DEALER FOR REPAIR. THEY ARE FOR SOME REASON OUT OF THE BOLT THAT HE SAID SHEARED ITSELF OFF. THE NEXT DAY I CALL THE BUICK REPAIR SHOP TO ASK ABOUT IT SINCE THEY HAVE TO WAIT ON THE PART, AND HE CALLS ME MR. GRAY. I TELL HIM MY ACTUAL NAME AND HE APOLOGIZES AND INFORMS ME THAT THERE'S ANOTHER GUY'S CAR IN THERE AT THE MOMENT WHO HAD THAT EXACT SAME THING HAPPENED TO HIS CAR,... HIS POWER STEERING PUMP FELL OFF TOO. THIS IS A SAFETY HAZARD BECAUSE THE CAR ALL OF THE SUDDEN STEERS LIKE A TRACTOR WITH FLAT TIRES, FORTUNATELY I WAS ONLY GOING 25 MPH WHEN IT HAPPENED TO ME. A SMALLER MAN OR WOMAN COULD NOT LIKELY HANDLE CONTROLLING IT, AND GOD HELP THEM IF THEY'RE ON THE INTERSTATE DOING 70. AND YET THE DEALERSHIP SAYS THEY DON'T HAVE A WAY OR SYSTEM SET UP WITH GENERAL MOTORS TO REPORT STUFF LIKE THIS. HOW IS GM SUPPOSED TO KNOW? HOPE YOU CAN HELP SAVE PEOPLE BEFORE WE HEAR ABOUT THIS ON THE NEWS AS A TRAGEDY. THANKS... KEN MCCLELLAND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003165January 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
TURNED ON IGNIION KEY OF 1998 BUICK PARK AVENUE TO START AND HEARD LOUD BANG AND THEN NOTICED GREY SMOKE AT REAR OF HOOD AREA. TURNED OFF KEY, GOT OUT AND CLOSED DOOR, PROCEEDED TO HOUSE TO CALL 911 AND GOT KITCHEN FIRE EXTINGUISHER. I WENT BACK TO BURNING CAR, OPENED HOOD, OBSERVED FIRE AT SIDE OF ENGINE NEXT TO FIREWALL. I USED FIRE EXTINGUISHER TO GET MOST OF FIRE OUT. THERE WAS SOME FIRE UNDER ENGINE ON GROUND WHICH THE EXTINGUISHER DID NOT GET OUT. THE EXTINGUISHER WAS NOW EMPTY SO I WENT BACK TO HOUSE AND GOT BAKING SODA FROM KITCHEN AND THREW IT UNDER ENGINE TO EXTENGUISH THE FIRE UNDER THE ENGINE. FIRE DEPARTMENT CAME BUT I HAD FIRE OUT BY THEN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10002902January 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1997 BUICK PARK AVENUE WITH 103,000 MILES. I PURCHASED THE CAR NEW IN APRIL OF 1997. AFTER 10 MONTHS AND 16,000 MILES I BEGAN TO HAVE PROBLEMS WITH THE TRANSIMISSION SHIFTING HARD AFTER THE CAR GOT WARMED UP. IF I WOULD STOP AND TURN THE CAR OFF AND LET IT SIT FOR 15 SECONDS AND RESTART IT SHIFT SMOOTH FOR SEVERAL STOPS AND THEN START SHIFTING HARD AGAIN. I TOOK IT INTO A BUICK GARAGE AND THEY KEPT THE CAR FOR 10 DAYS AND COULD NOT FIND THE PROBLEM. FINALLY THEY DECIDED TO REPLACE THE TRANSMISSION. THAT SOLVED THE PROBLEM. AT 90,000 MILES THE SAME PROBLEM REOCCURED. IT DIDN'T DO IT THAT OFTEN TO BEGIN WITH BUT NOW ONE YEAR LATER IT DOES IT ALMOST EVERY TIME I DRIVE THE CAR AFTER IT GET COMPLETELY WARMED UP. GIVEN IT HAS HAPPENED TWICE TO MY CAR IT WOULD APPEAR THERE IS A DEFECT HERE THAT BUICK SHOULD BE RESPONSIBLE FOR. I HAVE LOOKED OVER YOU SIGHT AND FOUND NO RECALLS FOR THE TYPE OF PROBLEM. ARE THERE ANY OUT THERE THAT YOU ARE AWARE OF? WHAT ELSE CAN I DO? MEL RUTLIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002091January 14, 2003
ENGINE AND ENGINE COOLING, TIRES
THE CONSUMER STATES THAT HIS WIFE STARTED THE VEHICLE AND THE ENGINE BLEW. THE NOISE SOUNDED AS IF A BOMB WENT OFF. THERE WAS A LARGE HOLE ON TOP OF THE ENGINE. THE DEALER SAID THAT THEY DIDN'T KNOW WHY THIS HAPPENED. THE CONSUMER ALSO REPLACED ALL FOUR TIRE DUE TO VIBRATION. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002593January 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER STATED THE RIGHT FRONT BRAKE WORE ONLY THE INNER PAD, WHICH CAUSED A LOUD SQUEAK. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003669January 13, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHEN CONSUMER ATTEMPTED TO THE APPLY THE BRAKES, ALL BRAKING CAPABILITY HAD FAILED, DUE TO BATTERY ACID LEAKING ONTO THE LINES. DEALER HAS BEEN NOTIFIED.*JB *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002510January 10, 2003
POWER TRAIN
CONSUMER STATED WHILE THE VEHICLE WAS IN PARK IT ROLLED BACKWARDS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002445January 9, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE RIGHT REAR PASSENGER DOOR FAILS TO UNLOCK BY USING ELECTRONIC LOCKING BUTTON OR MANUALLY PULLING ON THE DOOR LOCK. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. PLEASE DESCRIBE DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000670January 1, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE STALLS AND WATER IN CYLINDERS. WATER IN CYLINDERS WAS CORRECTED WITH A NEW PLETIUM. THE ENGINE STALL PROBLEM WAS A KNOWN PROBLEM WHEN THE VEHICLE WAS PURCHASED. I WAS ASSURED THAT THE PROBLEM WOULD BE CORRECTED. TO DATE IT HAS NOT BEEN CORRECTED.I GAVE UP ON WILKENS BUICK (ON THE 2ND RETURN OF VEHICLE) WHEN THEY TOLD ME THAT I WOULD NOT BE GIVEN A RENTAL BUT WOULD HAVE TO PAY FOR IT MYSELF. AGIAN THIS WAS A KNOWN PROBLEM TO THEM, THEY ARE THE ONE'S THAT MADE ME AWARE OF IT. CAR STALLS EVEYTIME THAT YOU ARE COMING TO A STOP AND ON OCCASION GOING DOWN A HILL AND JUST LETTING UP ON GAS PEDAL. THIS IS A VERY HEAVY VEHICLE AND AT THIS POINT EXTREMELY DANGEROUS TO BE ON THE HIGHWAY, DUE TO INABILITY TO PROPERLY CONTROL THE STEERING WHEN THE ENGINE DIES.I CURRENTLY HAVE HAD THE VEHICLE AT 3 DIFFERENT REPAIR FACILITIES SINCE 12/13/2002, AND AGAIN TO DATE THE PROBLEM STILL PRESIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001615December 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING THE VEHICLE AT 35MPH THE E RIGHT FRONT PAD DAMAGE THE ROTOR. DEALER HAS INSPECTED AND REPLACE THE PAD AND ROTOR. TODAY 12/27/02 AGAIN HAS THE SAME PROBLEM AND DEALER TOLD CONSUMER IS NORMAL THIS KIND OF PROBLEM ON THIS VEHICLES. PLEASE PROVIDE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001293December 20, 2002
SEAT BELTS:FRONT:RETRACTOR
THE VEHICLES' PASSENGER SIDE SHOULDER SEAT BELT FAILS TO RETRACT FROM SHOULDER RETRACTOR. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000170December 17, 2002
TIRES:TREAD/BELT
ALL FOUR GOODYEAR EAGLE LS TIRES THAT CAME INSTALLED ON MY BUICK PARK AVE HAVE TREAD SEPARATIONS. THREE OF THE FOUR TIRES HAVE OPEN SEPARATIONS. EXPECT THAT THIS IS NOT AN ISOLATED INCIDENT. TREAD SEPARATIONS DEVELOPED OVER SOME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000078December 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 1999 BUICK PARK AVE CAUGHT FIRE UNDER THE HOOD AND WAS DAMAGED BEYOND REPAIR. THIS OCCURRED WITHOUT WARNING LESS THAN FIVE MINUTES AFTER IT HAD BEEN PARKED SIX AND A HALF HOURS AND THEN DRIVEN FOR LESS THAN 5 MINUTES AT LOW CITY SPEEDS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8024166December 11, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING COOLANT IS LEAKED FROM THE VEHICLE CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024217December 11, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN CONSUMER TURNED THE KEYS IN THE IGNITION, THERE WAS A POPPING NOISE, THEN VEHICLE CAUGHT ON FIRE. PLEASE PROVIDE MORE DETAILS. MR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#770688December 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTAKE MANIFOLD DEVELOPED A CRACK OR HOLE. COOLANT LEAKED INTO CYLINDERS AND OIL CAUSING ENGINE NOT TO RUN. REPAIR COST $966.23. FUEL REGULATOR FAILED CAUSING ENGINE TO BACK FIRE AND BLOW VACCUM HOSES OFF OF ENGINE. REPLACEMENT OF SAME COST $114.94. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770627December 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE FIRST INCIDENT OF THIS PROBLEM OCCURRED IN 2001 AT 48,000 MILES. TO CORRECT THE COOLANT LOSS THE UPPER INTAKE MANIFOLD HAD TO BE REPLACED AT A COST OF APPROX. $500.00. THE SECOND OCCURANCE WAS AT 103,000 MILES, THIS TIME GM HAD ISSUED A TECHNICAL BULLETIN NO. 01-06-01-007A DESCRIBING THE PROBLEM AND INDICATING THAT NOW BOTH THE UPPER AND LOWER INTAKE MANIFOLDS NEED TOBE REPLACED TO CORRECT THE PROBLEM, COST $750.00. IT IS MY FEELING THAT SINCE GM KNOWS THE PROBLEM IS ONE OF FAULTY MATERIAL THEY SHOULD COVER AT LEAST THE COST OF THE PARTS, WHICH THEY HAVE FAILED TO DO. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770658December 9, 2002
TIRES
I WENT TO HAVE BRAKES SERVICED AND DISCOVERED THAT ALL FOUR TIRES HAVE VISABLE TREAD SEPARATIONS THAT COULD RESULT IN IMMEDIATE BLOWOUT ON ANY ONE OR ALL TIRES. I BELIEVE THIS MUST BE THE RESULT OF MANUFACTURERING DEFECT(S) FOR ALL TIRES TO HAVE SAME TREAD SEPARATIONS. HAS THIS PROBLEM WITH GOODYEAR EAGLE LS TIRES BEEN REPORTED IN OTHER INSTANCES? DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024017December 9, 2002
SEATS
WHILE TRAVELING ON THE HIGHWAY THE DRIVER SIDE SEAT SHIFTED BACK AND FORTH. DEALER AWARE OF THE PROBLEM. PH PARTS WERE REPLACED HOWEVER PROBLEM REOCCURRED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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