Buick Park Avenue Complaints

1,366 consumer complaints on file.

#10039147September 18, 2003
SEAT BELTS
DRIVER'S SEAT BELT HAS FAILED. IT WILL NO LONGER RETRACT AND MUST BE REPLACED. THIS IS A SAFETY ISSUE. I DO NOT BELIEVE THAT A SEAT BELT SHOULD FAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038903September 15, 2003
SEATS:FRONT ASSEMBLY:POWER ADJUST
2002 BUICK PARK AVENUE PURCHASED 07/23/02, LEFT FRONT DRIVER'S SEAT HAS EXCESS MOVEMENT ( FEELS LIKE ONE HALF TO ONE INCH MOVEMENT) EACH TIME I START AND STOP. THIS IS NOTICED, ESPECIALLY, WHEN STOPPING AND STARTING AT TRAFFIF LIGHTS. I FEEL VERY INSECURE, AS IF THE SEAT MAY COME LOOSE AND THROW ME INTO THE WINDSHIELD OR BACKWARD EACH TIME I START OR STOP THE VEHICLE. THE DEALER WAS CONTACTED ABOUT THIS CONCERN 10/02/02,10/23/02 AND 06/25/03.I ALSO CONTACTED BUICK CUSTOMER ASSISTANCE CENTER ABOUT 01/10/03. THE CONCLUSION SEEMS TO BE THAT THIS IS NORMAL FOR THE 2002 BUICK PARK AVENUE. EXCESS DRIVER"S SEAT MOVEMENT DOES NOT SEEM NORMAL TO ME NOR DOES IT SEEM TO BE SAFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033681September 12, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SEAT BELT BUCKLE JAMMED 1/3 OF THE TIME. THE CONSUMER HAD TO STEP OUT OF THE VEHICLE, STILL BUCKLED AND THEN THE SEAT BELT UNBUCKLED.*AK FAILURE OF THE SEAT BELT TO RELEASE WHEN THE BUTTON WAS PRESSED HAPPENED ON NUMEROUS OCCASIONS. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040133September 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
CRACK DEVELOPED IN THE MANIFOLD AS WELL AS IN THE UPPER INTAKE PLENUM.*MR *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032516September 4, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER STATED THE BATTERY TERMINAL LEAKED ACID ONTO THE GARAGE FLOOR. THE BATTERY HAD BEEN REPLACED TWICE DUE TO A LEAK. *PH THIS HAPPENED FOR A SECOND TIME. THE BATTERY WAS BY DELCO FOR GM WHICH HAD SIDE TERMINALS WHICH SUDDENLY LEAKED. (THIS ACID CORRODED THE MOTOR COMPARTMENT AND LEAKED ONTO THE GARAGE FLOOR EATING THE CONCRETE. PRIOR ODI# 8002108 *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037153September 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
LEAKY INTAKE GASKET ON 3.8K ENGINE, LEAKED COOLANT AND FOULDED PLUGS, ENGINE QUIT RUNNING. HAD TO BE TOWED TO DEALER AT 81,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037063September 2, 2003
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SEAT BELT CANNOT BE OR IS VERY DIFFICULT TO PULL FROM THE FULLY RETRACTED POSITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037061September 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY
THE CAR'S TRANSMISSION OR AXLE SEEMS TO STUDDER AT SPEEDS BETWEEN 35-55, USUALLY AFTER SLOWING DOWN AND THEN TRYING TO REGAIN SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033522August 26, 2003
UNKNOWN OR OTHER
PAINT IS PEELING OFF VEHICLE IN MANY AREAS. WAS TOUCHED UP BY DEALER FOR A FEE, BUT IS PROCEEDING TO COME OFF OTHER AREAS DOWN TO THE PRIMER. TERRIBLE PAINT JOB BY GM, GETTING VERY EXPENSIVE TO KEEP PAINTING DIFFERENT PARTS OF THIS CAR!!! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036638August 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
CALLED LOCAL BUICK DEALERSHIP AT 928-774-1472 IN FLAGSTAFF ARIZONA AND TALKED TO THE SERVICE MANAGER AND HE STATED THAT GM DOES NOT HAVE A RECALL FOR MY 1993 BUICK, PARK AVENUE. THE SERVICE MANAGER DECLINED TO PERFORM A SAFETY RECALL ON MY CAR. THE CAMPAIGN NUMBER IS AS FOLLOWS 96V01500; TRANSMISSION LINE REPLACEMENT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033429August 25, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE PLASTIC AIR PLENNOM ON THE TOP OF THE 3800 ENGINE OF THE NEWER GEN MOTORS CARS THAT THEY ARE NOW USING WILL NOT HOLD UP UNDER THE HEAT. THE EGR TUBE WHICH EXTENDS UP INTO THE PLASTIC AIR INTAKE BURNS A HOLD INTO THE COOLING SYSTEM SURROUNDING THE EGR TUBE, CAUSING COOLANT TO DRIAN INTO THE THE MOTOR INTAKE CHAMBER. IN TURN, THE COOLANT THEN MIXES WITH THE OIL AND RUINS THE MOTOR ROD BEARINGS. I HAVE ALREADY REPLACED ONE MOTOR AND AM NOW EXPERIENCING SIMILAR TROUBLE WITH THE SECOND MOTOR FOR THE SAME PROBLEM. THEY NEED TO GO BACK TO THE METAL AIR INTAKES!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034308August 22, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING WINDSHIELD WIPERS QUIT WORKING. WHEN THIS OCCURRED DRIVER VISIBILITY WAS REDUCED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034247August 20, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING FRONT LEFT WHEEL WAS SMOKING. VEHICLE WAS TOWED TO AN AUTOMOBILE REPAIR SHOP WHERE THEY DETERMINED THAT ANTILOCK BRAKE CONTROL MODULE WAS APPLYING PRESSURE TO FRONT LEFT ROTOR, CAUSING IT TO SMOKE AND WEAR OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034252August 20, 2003
WHEELS:RIM
WHILE DRIVING AT ANY SPEED VEHICLE SUDDENLY CAME TO A STOP WITHOUT PRESSING THE BRAKES. DRIVER GOT OUT OF THE VEHICLE, LOOKED AT WHEELS, AND NOTICED BRAKE DUST AROUND THE RIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033105August 19, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOORS WILL NO LONGER OPEN FROM THE OUTSIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034125August 18, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR CANNOT BE OPENED FROM THE OUTSIDE. DEALER STATES DOOR'S LATCH MECHANISM BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024766August 15, 2003
STRUCTURE
AFTER PURCHASING THE VEHICLE AND DRIVING IT OFF THE LOT, THE VEHICLE EXPERIENCED A VIBRATION WHILE DRIVING. THE VIBRATION FELT LIKE SOMETHING WAS LOOSE OR BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE PROBLEM SIX TIMES. *AK DEALER STATED VEHICLE COULDN'T BE REPAIRED AND AGREED TO REPURCHASE THE VEHICLE FROM THE CONSUMER. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032548August 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
OUR BUICK STARTS JUST FINE BUT OFTEN DIES OUT INTERMITTENTLY AT STOP SIGNS, WHEN WE SLOW DOWN, WHEN WE ARE JUST IDLING, WHEN WE FIRST START IT AND WHEN WE PUT IT IN REVERSE OR DRIVE. IT HAPPENS WHETHER IT'S COLD OR HOT, BEEN RUNNING FOR A LONG TIME OR NOT, GOING 50 MPH OR 2 MPH, IT JUST DIES OUT. WE'VE HAD 3 DIFFERENT MECHANICS TRY TO FIX IT THIS PAST YEAR, COSTING APPROXIMATELY $900 AND IT STILL DIES OUT. WHAT THE HECK IS THE PROBLEM? IT'S PRETTY SCARY DRIVING IN TRAFFIC AND HAVING IT DIE OUT AT 50 MPH AND HAVING TO RESTART IT, SOMETIMES 3 TO 4 TIMES. I BELIEVE THIS IS EXTREMELY DANGEROUS AND COULD CAUSE ACCIDENTS. AS FAR AS THE "INCIDENT DATE" IT HAS HAPPENED SO OFTEN I CAN'T PUT JUST ONE DATE ON IT. AND THE NUMBER OF FAILURES IS JUST TOO MANY TO COUNT. THE VEHICLE COMPONENT INFORMATION I PUT DOWN IS A COMPLETE GUESS. 3 MECHANICS AND I DON'T REALLY KNOW WHERE THE PROBLEM LIES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031089August 8, 2003
ENGINE AND ENGINE COOLING
I RECENTLY RECEIVED A LETTER FROM GM STATING THAT THERE MAY BE A PROBLEM WITH COOLANT LEAKS AROUND GASKETS AT THE UPPER INTAKE MANIFOLD OR AT THE LOWER INTAKE MANIFOLD WHICH MIGHT "CAUSE HIGH ENGINE TEMPERATURES". THE LETTER SAYS IT IS A "VOLUNTARY CUSTOMER SATISFACTION PROGRAM". THE SUGGESTED FIX IS TO TAKE THE VEHICLE IN TO THE LOCAL DEALER AND HAVE THEM CHANGE SOME OF THE FASTENERS AND THEN "ADD COOLING SYSTEM SEALANT" TO THE RADIATOR. IT SEEMS TO ME THAT PUTTING COOLING SYSTEM SEALANT IN A BRAND NEW CAR (AND THUS REDUCING THE LIFE OF THE RADIATOR) IS AN UNACCEPTABLE FIX FOR A POSSIBLE GASKET PROBLEM. I WOULD THINK THAT THE COMPANY NEEDS TO REPLACE THE INTAKE MANIFOLD GASKETS INSTEAD, IF THEY ARE THE FAULTY PART. HOWEVER, WHEN I CALLED THE NUMBER THAT GM SUPPLIED THEY SAID THAT THEY WOULD NOT REPLACE THE GASKET AND THAT IF WE DID NOT HAVE THE REPAIR DONE AS STATED IN THEIR LETTER AND THE GASKET SUBSEQUENTLY FAILED AFTER THE WARRANTY PERIOD WAS OVER, WE WOULD HAVE TO PAY THE FULL COST OF THE REPAIRS. IT APPEARS THAT THIS MIGHT BE SOMETHING THAT NHTSA NEEDS TO CHECK INTO AS A POTENTIAL RECALL FOR ALL OF THE CARS WITH THIS TYPE OF ENGINE SOLD THROUGH GM AND PROVIDE THE CUSTOMER WITH AN ACCEPTABLE FIX FOR THE PROBLEM WITHOUT GUMMING UP THE RADIATOR ON A CAR WITH LESS THAN 7,000 MILES ON IT. PLEASE ADVISE ME OF MY OPTIONS WITH THE ABOVE PROBLEM. I MADE MY BEST EFFORT TO SOLVE IT WITH THE COMPANY AND GOT A POOR OPTION AS A SOLUTION TO THE PROBLEM. I DON'T KNOW WHO ELSE TO TALK WITH. THANK YOU IN ADVANCE FOR LOOKING INTO THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030849August 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING IN TRAFFIC, ENGINE LIGGHT CAME ON AND BEGAN TO LOSE POWER. SUSEQUENT FINDINGS WERE THAT THE COMPOSITE INTAKE PLENUM HAD SEVERAL PIN HOLE LEAKS WHICH RESULTED IN DUMPING OF COOLANT INTO ENGINE AND SEIZURE VERY SHORTLY AFTER LIGHT CAME ON. HAD TO REPLACE ENGINE. NEW ENGINE SEEMS TO HAVE OTHER PROBLEMS NOW WITH POWER AND SMOOTH OPERATION AND EXCESSIVE RATTLING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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