Buick Lucerne Complaints (2007)

164 consumer complaints on file.

#10460626June 5, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT HE HEARD A CLUNKING NOISE WHENEVER THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT BOTH FRONT UPPER STRUT HOUSINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND ALIGNED. THE CONTACT WAS THEN INFORMED THAT THE CASTER ADJUSTMENT FOR THE FRONT DRIVER'S WHEEL WAS OUT OF SPECIFICATION. THE CONTACT WAS ALSO INFORMED THAT THERE WAS NO REPAIR FOR THAT FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 37,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460158May 31, 2012
POWER TRAIN, SUSPENSION
TRIED TO GET VEHICLE ALIGNMENT. WAS TOLD BY ALIGNMENT COMPANY THAT THEY COULDN'T DO THE ALIGNMENT BECAUSE THE FRONT HUB BEARINGS WERE LOOSE AND COST TO REPLACE WAS $879.69. ONE WEEK AGO, HAD TO HAVE UPPER STRUT BEARINGS REPLACED BECAUSE OF CRUNCHING NOISE WHENEVER STEERING WHEEL WAS TURNED 90 DEGREES EITHER DIRECTION. COST WAS $459.00 18 MONTHS AGO HAD OIL LEAK CAUSED BY LEAKING CONNECTOR BETWEEN TRANSMISSION AND TRANSMISSION OIL COOLER. COST $200.00. THIS OCCURRED 250 MILES AFTER WARRANTY EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458017May 10, 2012
STRUCTURE:BODY
I RARELY USE MY REAR DOOR, BUT BOTH DOORS HAD THE LOCK ASSEMBLY GO BAD. THIS WOULDN'T ALLOW ME TO GET IN OR OUT OF THE CAR. MY FRONT DRIVERS SIDE DOOR LOCK ASSEMBLY FAILED AS WELL. TOTAL COST FOR THE 3 DOORS TO BE REPAIRED WAS ALMOST 1000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458018May 10, 2012
ENGINE AND ENGINE COOLING
I HAD 3 OUT OF 4 MOTOR MOUNTS CRACK AND FAIL. MY MECHANIC SAID THAT HE HAS RUN INTO THIS PROBLEM MANY MANY TIMES. I HAVE TO WAIT 3-4 WEEKS FOR THE PARTS TO COME IN, BECAUSE GM IS TRYING TO GET THEM MADE AND THERE ARE A LOT OF DEALER WAITING FOR THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408050June 22, 2011
TIRES:VALVE
2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE WHEEL *TGW THE CONSUMER STATED THE VALVE WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376734January 14, 2011
ELECTRICAL SYSTEM, EQUIPMENT
I OWN A 2007 BUICK LUCERNE. SINCE I RETIRED THE CAR WOULD SIT IN THE GARAGE FOR A FEW DAYS WHEREUPON IT WOULD GO DEAD. I CALLED ONSTAR AND HAD THE CAR JUMP STARTED BUT IT KEPT HAPPENING. SO THE DEALER FINALLY TOOK IT IN AND TESTED THE DRAW. THEY FOUND A DEFECTIVE ONSTAR MODULE AND ANOTHER MODULE CONNECTED TO THE DOOR AND LIGHTS THAT WERE BAD. IT HAS BEEN FIXED AND SO FAR SO GOOD UNTIL TODAY WHEN I WAS DRIVING DOWN THE ROAD AND IT JUST STOPPED DEAD. SO I DO NOT KNOW THE OUTCOME OF THIS FAILURE YET. THE ONLY PROBLEM BEING IT IS NOW 2,000 MILES OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366370November 16, 2010
UNKNOWN OR OTHER
DASH CLUSTER IS VERY HARD TO READ DURING DAYLIGHT HOURS UNLESS BACKLIT BY LIGHT SENSOR ON THE DASH. DURING THE DAY THE DASH CLUSTER IS ALMOST IMPOSSIBLE TO SEE AND READ WITH OR WITHOUT SUN GLASSES. I HAVE TO TAKE MY EYES OFF OF THE ROAD FOR MORE THAN 2 SECONDS TO SEE MY SPEED, TACK, GAS GAUGE OR OTHER ACCESSORIES, WHICH TAKES MY CONCENTRATION AWAY FROM DRIVING AND COULD RESULT IN A SERIOUS ACCIDENT. I HAVE HAD THE CAR BACK TO THE DEALER SUSS PONTIAC TWICE. FIRST TIME THEY REPLACED THE ENTIRE CLUSTER. THE SECOND TIME WAS FOR THE SAME REASON. THE DASH CLUSTER CANNOT BE READ DURING DAYLIGHT HOURS. THE SECOND TIME BACK I WAS TOLD BY THE DEALER AND BUICK THERE WAS NOTHING THEY COULD DO ABOUT IT, THAT I WOULD HAVE TO PUT UP WITH THIS PROBLEM. THE DEALER ADMITTED THAT OTHERS HAVE ALSO COMPLAINED OF THIS EXACT SAME PROBLEM. IF I COVER THE LIGHT SENSOR ON TOP OF THE DASH, THEN THE NIGHT-TIME LIGHTS WILL COME ON AND I CAN SEE, BUT THIS DIMS THE RADIO SO THAT IT CAN'T BE READ. COVERING THE LIGHT SENSOR IS NOT A SOLUTION TO THIS PROBLEM. BUICK NEEDS TO MAKE THE FACE OF THE DASH CLUSTER ANY OTHER COLOR THAN DARK BLUE OR BACK LIGHT IT. THE SERVICE REQUEST NUMBER WITH BUICK WAS 71-849515366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365818November 15, 2010
SUSPENSION:FRONT
REPEATED FAILURE OF FRONT STRUT BUSHINGS ON 2007 BUICK LUCERNE THE FIRST FAILURE OCCURRED AT ABOUT 25,000, THEN AGAIN AT 50,000 AND NOW IT IS FAILING AGAIN AT 70,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346481July 31, 2010
INTERIOR LIGHTING, VISIBILITY
INSTRUMENT PANEL ON 2007 BUICK LUCERNE DIFFICULT TO READ IN THE DAYLIGHT. THE GAUGES ARE RECESSED IN TUNNELS SUCH THAT THE LIGHT DOESN'T MAKE READING THE TEMPERATURE ,GAS AND SPEEDOMETER READABLE. THIS IS A DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339667June 23, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 10V240000 (ELECTRICAL SYSTEM). THE CONTACT WAS NOT IN AGREEMENT WITH THE RECALL REMEDY REPAIR WHICH DOES NOT CORRECT THE PROBLEM. ALSO, HE STATED THE DEFECTIVE PART SHOULD BE REPLACED WITH A NEW PART, NOT TO DISABLE AND REMOVE THE PART AS MENTIONED IN THE RECALL. THERE WAS NO FAILURE MILEAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304101February 3, 2010
FUEL SYSTEM, GASOLINE
BEGAN HAVING SEVERE HEADACHES,DISORIENTED,SUDDEN ONSET SLEEPINESS. LACK OF JUDGMENT WHEN RIDING OVER AN HOUR IN VEHICLE. MDS SAID HAVE IT CHECKED FOR CO BUT GM BUICK COULD NOT FIND A PROBLEM, WE TOOK TO DEALER SEVERAL TIMES. HAZMAT PERSON FOR STATE OF VA. CALIBRATED AND LET US USE HIS TESTING EQUIPMENT,WITH FINDINGS POSITIVE FOR CO=70.TRADE ASSIST WAS NEGOTIATED BUT GM STATED NO CO FOUND. NEED SENSOR INSTALLED IN VEHICLES OR EQUIPMENT TO CHECK FOR THIS INTERIOR DEADLY GAS PROBLEM AVAILABLE AT DEALERSHIPS TO CHECK FOR THIS PROBLEM. I STOPPED RIDING IN VEHICLE 7/2009. TRADE IN/NEW VEHICLE PICKED UP 1/15/10.GM HAD BEEN NOTIFIED OF PROBLEM 4/09. NO CORRECTIONS MADE TO VEHICLE. WE WERE TOLD TO RIDE WITH THE WINDOWS ROLLED DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299967January 16, 2010
INTERIOR LIGHTING, ELECTRICAL SYSTEM
RE: 2007 BUICK LUCERNE. IN DAYLIGHT DRIVING THE INSTRUMENT CLUSTER IS NOT VISIBLE. VERY HARD TO READ ODOMETER OR GAS GAUGE, HAVE CONTACTED DEALERS WITH NO SUCCESS IN SOLVING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296606December 21, 2009
WHEELS
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE PARKED, HE NOTICED THE "CHECK RIGHT FRONT TIRE" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTER INSERTING AIR INTO THE TIRE THE WARNING INDICATOR TURNED OFF. THE VEHICLE WAS TAKEN TO A TIRE SHOP ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE ALUMINUM CHROME WHEELS EQUIPPED ON THE VEHICLE. THE ALUMINUM CHROME WAS PEELING FROM THE WHEEL WHILE CAUSING GRADUAL AIR PRESSURE LOSS IN THE TIRE. THE FRONT PASSENGER WHEEL WAS REPLACED. THE FRONT DRIVER WHEEL EXHIBITED THE IDENTICAL DEFECT. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286654October 7, 2009
AIR BAGS:FRONTAL
I WAS DRIVING MY BUICK LUCERNE AND WAS TRAVELING ABOUT 80 MPH WHEN I HIT THE CAR IN FRONT OF ME I WAS GOING 70 MPH AS PER GM THE AIR BAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10286666October 7, 2009
AIR BAGS
TL * THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING BETWEEN 73-80 MPH HE REAR-ENDED ANOTHER VEHICLE, AND NONE OF THE AIR BAGS DEPLOYED. AN AMBULANCE TRANSPORTED HIM TO A HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 21,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10278553July 28, 2009
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE ATTEMPTING TO CHANGE THE FRONT DRIVER'S SIDE TIRE, THE JACK THAT WAS SUPPORTING THE VEHICLE SUDDENLY BENT AND SPLIT INTO PIECES. THE VEHICLE SLAMMED DOWN TO THE GROUND. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 11,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265935April 18, 2009
ENGINE AND ENGINE COOLING, SEAT BELTS, EQUIPMENT:MECHANICAL, EQUIPMENT:OTHER:LABELS
BOUGHT CAR 6/2/08 WITH 6000 MILES ON ODOMETER. IMMEDIATELY NOTICED EXTREME VIBRATION THROUGHOUT VEHICLE WHILE DRIVING ALSO IN PARK AT 1500 RPMS. DEALER IN CONSORT WITH GM ATTEMPTED TO FIX; COULD NOT DO IT. DEALER ALLEGES "VEHICLE WORKING AS DESIGNED". APPARENTLY DESIGNED TO VIBRATE. MY CONCERN IS THAT THE PROBLEM IS IN THE ENGINE - NOT IN SUSPENSION OR TIRES, ETC. WITH VIBRATION COMES INORDINATE WEAR AND POSSIBLE FAILURE WHILE DRIVING POSSIBLY CAUSING AN ACCIDENT WITH INJURIES. ADDITIONALLY, THE FRONT SAFETY BELTS ARE DEFECTIVE IN THAT THEY DO NOT LOCK UP AND RESTRAIN THE UPPER TORSO AS DESIGNED. DEALER HAS REPLACED BOTH BELTS; HOWEVER, THEY STILL DO NOT WORK AS DESIGNED AND REQUIRED POSING A CLEAR AND PRESENT DANGER TO THE DRIVER AND PASSENGER IN THE FRONT SEATS. THERE HAS NOT BEEN AN INCIDENT AS YET; HOWEVER, THE POSSIBILITY OF ONE IS RATHER OBVIOUS AND GM THUS FAR HAS BEEN UNABLE TO RESOLVE THE ISSUE SAFELY AND SATISFACTORILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265937April 18, 2009
INTERIOR LIGHTING
DASH CLUSTER DISPLAY IS UNREADABLE DURING DAYLIGHT HOURS DEPRIVING THE DRIVER OF CRITICAL INFORMATION WHICH COULD PRESENT A SAFETY HAZARD, VIZ., SPEED, ENGINE TEMPERATURE, OIL PRESSURE, ETC. I NOTIFIED DEALER OF THIS PROBLEM A FEW TIMES AND THEY REPLACED THE CLUSTER; HOWEVER, THE REPLACEMENT WAS NO IMPROVEMENT. THE DASH IS STILL ILLEGIBLE DURING DAYLIGHT HOURS. I HAVE FOLLOWED UP WITH THE DEALER ON THIS DEFECT AND WAS TOLD THAT THERE WAS NO FIX FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264386April 7, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE HAS BEEN TOWED TO THE DEALER AT LEAST THREE TIMES, BUT THEY CANNOT DUPLICATE THE FAILURE. SHE HAS MAINTAINED REGULARLY SCHEDULED MAINTENANCE ON THE VEHICLE SINCE IT WAS PURCHASED. NO REPAIRS HAVE BEEN MADE AS OF YET. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260823March 5, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT COULD NOT SEE THE INSTRUMENT PANEL GAUGES DUE TO POOR LIGHTING. AS A RESULT, HE COULD NOT DETERMINE HOW FAST HE WAS DRIVING OR READ THE OTHER GAUGES. THE DEALER AND MANUFACTURER COULD NOT ASSIST, BUT STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 03/17/09. *LJ THE CONSUMER WAS UNABLE TO READ THE INSTRUMENT PANEL DURING THE DAYTIME. UPDATED 03/17/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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