Buick Lucerne Complaints (2009)

128 consumer complaints on file.

#10945564January 16, 2017
UNKNOWN OR OTHER
FUEL PUMP RELAY AND CONTROL CIRCUITS . ENGINE WOULD TURN OVER BUT WOULDN'T START. NO FUEL COULD GET TO THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945327January 14, 2017
ELECTRICAL SYSTEM
WHILE DRIVING IN POURING RAIN, ENGINE STOPPED RUNNING. NO POWER STEERING OR BRAKES. I WAS JUST BEGINNING TO PARK MY CAR IN A PARKING STALL BETWEEN TWO OTHER CARS. THANK GOD I WASN'T TRAVELING FAST AND WAS ABLE TO AVOID HITTING ANOTHER VEHICLE. I COME TO FIND OUT THAT MY FUSE BLOCK MELTED. BUICK/GM TECHNICAL SERVICE BULLETIN TSB TITLE: 15-NA-051 NO START CONDITION- SEAT BRACKET CONTACTING REAR ELECTRICAL CENTER (REC) - (NOV 5, 2015) COST ME $477.39 TO REPAIR. UNBELIEVABLE THAT THERE WAS NOT A RECALL DONE ON THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945063January 13, 2017
STRUCTURE:BODY
FRONT DRIVER SIDE INTERIOR DOOR LEVER FRACTURES BECAUSE OF POOR DESIGN AND CORE MATERIAL CHOICE. PLASTIC LEVER CRACKS WHERE IT CONNECTS WITH THE AXLE THAT ACTUATES THE DOOR LATCH. DRIVER IS TRAPPED IN CAR UNABLE TO EXIT WITHOUT ROLLING DOWN A WINDOW AND REACHING FOR THE EXTERIOR HANDLE OR CLIMBING OUT ANOTHER DOOR. GENERAL MOTORS HAS STOPPED SELLING THE PART LEAVING THE CUSTOMER WITH A DIFFICULT CHOICE AND VERY VERY EXPENSIVE REPAIR THAT IS IN ESSENCE NO BETTER THAN THE OEM PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939667January 4, 2017
AIR BAGS, ENGINE, STEERING
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT THE ISSUE OCCURRED PREVIOUSLY AND THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED THE FAILURE MILEAGE WAS 92,800. UPDATED 03/07/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937270December 23, 2016
STRUCTURE:BODY
DRIVER INTERIOR DOOR LEVER BREAKING OFTEN, PLASTIC COMPONENT AROUND CENTRAL LEVER PIVOT THAT CONNECTS TO LOCK RELEASE CABLE BREAKS LEAVING PASSENGER STRANDED ON INTERIOR. ONLY WAY TO OPEN DOOR IS TO ROLL DOWN WINDOW AND REACH FOR THE EXTERIOR DOOR HANDLE. DRIVER COULD BE TRAPPED IN AN EMERGENCY WITHOUT ABILITY TO ESCAPE RAPIDLY. SHORTAGE OF REPLACEMENT PARTS INDICATES THAT THIS IS A VERY FREQUENT REPAIR ITEM. REPLACEMENT PRODUCT IS OF INFERIOR MATERIALS AND POOR DESIGN. THIS CAR SHOULD BE RECALLED FOR THIS SAFETY DEFECT. PROBABLY AFFECTS SEVERAL YEARS AND MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937272December 23, 2016
STRUCTURE:BODY
INTERIOR DRIVER DOOR LEVER BROKE AGAIN IN SAME LOCATION. THIS WAS A REPLACEMENT FOR THE OEM PART THAT BROKE IN APRIL. SAME BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937275December 23, 2016
STRUCTURE:BODY
INTERIOR DRIVER DOOR LEVER BROKE 3RD TIME IN SAME LOCATION. THIS WAS A REPLACEMENT FOR A REPLACEMENT PURCHASED IN APRIL 2016. SAME AT BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE. REPLACEMENTS PARTS ARE HARD TO FIND INDICATING THIS PART FAILS OFTEN. OTHER DOOR LEVER PARTS ON OTHER DOORS IN THIS CAR ARE READILY AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929874December 5, 2016
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE FUSE BOX MELTED AND CAUSED THE FUEL PUMP RELAY TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THERE WAS NO SMOKE OR BURNING ODOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,700. UPDATED 01/27/17*LJ UPDATED 01/31/17.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10917273October 19, 2016
FUEL/PROPULSION SYSTEM
THE VEHICLE IS LEAKING FUEL DOWN THE SIDES OF THE GAS TANK AND THERE IS POOLING OF FUEL AROUND THE FUEL PUMP ON THE TANK , ALSO ON THIS VEHICLE THE EXHAUST PIPE RUNS IN THE MIDDLE OF THE GAS TANK. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND DIAGNOSED WITH A LEAKING GAS TANK, AFTER HEARING THAT THE VEHICLE WAS TAKEN TO THE GM DEALERSHIP AND DIAGNOSED. THE GM DEALERSHIP IS STATING THAT THE GAS TANK IS CRACKED. THE VEHICLE HAS NEVER BEEN IN A WRECK! THIS IS A SERIOUS SAFETY ISSUE AND THERE SHOULD BE AN INVESTIGATION ON THIS MATTER, AND I ALSO THINK THAT IT IS THE FUEL LINES GOING TO THE FUEL PUMP THAT SITS INSIDE OF THE GAS TANK THAT ARE LEAKING, NOT A CRACK TANK. LEAKING OR CRACKING FUEL TANKS ON VEHICLE SHOULD BE AN AUTOMATIC RECALL. THANK YOU FOR YOUR TIME: *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909615September 26, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL PUMP RELAY BURNED OUT 3 TIMES IN LESS THAN A MONTH, AND THE CAR WOULD NOT START, CAUSING THE FUSE BLOCK TO BURN. THE FIRST TIME, THE VEHICLE WAS PARKED IN THE GARAGE, AND WOULDNT START ONE MORNING, CAUSING ME TO HAVE TO CALL OFF WORK. THE NEXT TIME, VEHICLE WAS IN MOTION, ON A CITY STREET, ON MY WAY TO WORK ONE MORNING, AND THE POWER STEERING AND ACCELERATION DIED, CAUSING ME TO HAVE NO CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909627September 26, 2016
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN AND THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED NUMEROUS TIMES. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT REPLACED THE FUEL PUMP RELAY. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907689September 19, 2016
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE SEIZED WHILE DRIVING AT ANY SPEED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SEAT FUSE BOX MALFUNCTIONED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885071July 15, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. AN INDEPENDENT MECHANIC REPLACED THE FUEL RELAY; HOWEVER, THE FAILURE RECURRED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL RELAY MELTED PART OF THE FUSE BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876913June 27, 2016
ELECTRICAL SYSTEM
FUEL PUMP RELAY BEING BURNED OR MELTED BY SHORTAGE IN FUSE BOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876931June 27, 2016
FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER THE IGNITION WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT FAILED TO REMEDY THE VEHICLE. THE CONTACT HAD TO REPLACE A RELAY SWITCH FOR THE FUEL PUMP AND TWO WEEKS LATER THE FAILURE REOCCURRED. FURTHERMORE, THE CONTACT STATED THAT THE REAR SEAT ON THE DRIVER'S SIDE WOULD GET EXTREMELY HOT. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A FIRE. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876147June 23, 2016
ENGINE AND ENGINE COOLING
2009 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO OPEN RECALL #15272 CARBON MONOXIDE EMISSIONS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872938June 7, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER BEING FILLED WITH FUEL AND THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORT IN THE FUSE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845625March 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH, STARTER RELAY, AND STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839667March 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAILURE WITH THE FUSES AND THAT THE FUSE BOX BURNED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE CONTACT RESIDENCE DUE TO THE FAILURE. THE CONTACT REPLACED THE FUEL PUMP RELAY, FUSE BOX AND FUSES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10824467February 5, 2016
ELECTRICAL SYSTEM
POWER DISTRIBUTION/FUSE BLOCK UNDER BACK SEAT SHORTED AND GOT HOT ENOUGH TO MELT WIRES.VISIBLE SIGNS OF HEAT AND SMOKE ON THE UNIT AND PLUGS. PICTURES ATTACHED I CAN FWD MY LETTER TO BUICK IF NEEDED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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