Buick LeSabre Complaints

3,724 consumer complaints on file.

#10110719February 17, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRAFFIC LIGHT CHANGED, BRAKE WAS APPLIED, WENT TO FLOORBOARD, NOTHING HAPPENED. BRAKES WERE PUMPED, NOTHING HAPPENED. VEHICLE STRIKES ANOTHER VEHICLE, AIRBAG DEPLOYS, AUTOMOBILE CONTINUES IN A DITCH, POPS OUT OF THE DITCH, GOES THROUGH AN EMPTY PARKING LOT, POPS ONTO ANOTHER STREET AND EVENTUALLY STOPS AFTER GOING OVER ANOTHER CURB INTO ANOTHER PARKING LOT ABOUT 1/2 MILE FROM ACCIDENT. THEORY IS THAT ABS MALFUNCTIONED WHICH CAUSED REGULAR BRAKES TO FAIL. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10115540February 16, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, STEERING
THE CRUISE CONTROL IN THE CONSUMER'S 2000 BUICK LESABRE FAILED AT 50000 MILES. *NM THERE WAS A STABILITY SYSTEM PROBLEM DUE TO A CORRODED SENSOR WHICH WAS CAUSED BY THE INABILITY OF THE INSULATING MATERIAL PROTECTING THE SENSOR. A NEW LEFT FRONT BEARING HUB WAS REPLACED DUE TO CORROSION IN THE PLUG. THE STEERING WHEEL SENSOR ON THE LOWER STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WOULD ABRUPTLY COME TO A STOP THREE TIMES IN 75 FEET JUST AS IF THE BRAKES WERE APPLIED BUT THE DRIVER HAD NO CONTROL OF THE SITUATION. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE PARTS THAT HAD BEEN UPDATED AND THE LABOR. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110656February 16, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SINCE PURCHASED NEW, A 2000 BUICK LESABRE HAS HAD ALL FOUR POWER WINDOW REGULATOR ASSEMBLIES FAIL WITHOUT WARNING, I.E., THE WINDOWS STOPPED WORKING,(NOT ALL AT ONE TIME, BUT OVER THE INTERVENING YEARS) CREATING A SAFETY PROBLEM IN THE EVENT OF A NEED TO EVACUATE THE CAR, TO CONDUCT BUSINESS AT A TOLL LANE, FOR EXAMPLE, OR TO RESPOND TO A POLICE TRAFFIC STOP. AND THE DRIVER'S WINDOW HAS FAILED A SECOND TIME, AFTER HAVING BEEN REPAIRED BY BUICK, FOR A TOTAL OF FIVE FAILURES OF THE SAME ELECTRICAL/MECHANICAL SYSTEM. BUICK REPLACED THE FIRST ASSEMBLY UNDER WARRANTY. THE NEXT THREE REPAIRS COST APPROXIMATELY $435 EACH AT BUICK. THE FIFTH REPAIR WAS DONE AT AN INDEPENDENT REPAIR FACILITY AT A COST OF $333. THE INDEPENDENT SHOP AND SEVERAL OTHER SOURCES HAVE ANECDOTALLY RELATED MANY OTHER INCIDENTS OF AN OBVIOUSLY DEFECTIVE ELECTRICAL/MECHANICAL SYSTEM. BUICK HAS ACKNOWLEDGED SOME LIABILITY AND HAS AGREED TO REIMBURSE ABOUT 50% OF THE REPAIR COSTS. HOWEVER, I BELIEVE THAT THIS PROBLEM IS A SAFETY ISSUE AND/OR A SIGNIFICANT PRODUCT DEFECT THAT SHOULD BE SUBJECT TO RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110462February 13, 2005
VEHICLE SPEED CONTROL
A SWITCH LABELED "ENG/MET" LOCATED RIGHT NEXT TO THE HEADLIGHT SWITCH CAUSES THE SPEEDOMETER READ APPROXIMATELY DOUBLE YOUR ACTUAL SPEED. IT IS VERY EASY TO ACCIDENTALLY PRESS THIS SWITCH WHEN TURNING ON YOUR LIGHTS, WHICH IS WHAT HAPPENED TO ME THE FIRST DAY I DROVE THIS RENTAL CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111064February 8, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:WIRING
THE VEHICLE IS EXPERIENCING PROBLEMS WITH THE POWER WINDOWS ON THE FRONT DRIVER'S SIDE AND THE FRONT PASSENGER'S SIDE INTERMITTENTLY SHORTING OUT. CONSUMER IS UNABLE TO WIND THE SIDE WINDOWS UP OR DOWN WHEN NEEDED. ALSO CONSUMER SMELLED ELECTRICAL WIRING BURNING WHEN USING THE WINDOW SWITCHES. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110140February 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE, CAUSING HARD SHIFTS AND SHUDDERING WHEN DRIVING. GM HAS A TSB OUT FOR THIS SYMPTON BUT DENIES ANY PROBLEM WITH THE TRANSMISSION. DEALERSHIP TECH CONFIRMED WITH DIAGNOSTIC TEST AND REFERED TO BULLITIN #00-07-30-002B PRESSURE CONTROL SOLENOID VALVE ASSEMBLY. GM REFUSES TO PAY FOR EVEN A PORTION OF THE REPAIRS INSPITE OF THEIR TSB INDICATING A PROBLEM WITH THIS PERTICULAR MAKE AND MODEL. THE VEHICLE WAS PURCHASED USED FROM MY FATHER INLAW WITH 81K MILES ON IT. 12/26/04 AND WAS VERY WELL MAINTAINED. IIF THEY ISSUE A TSB FOR THIS SPECIFIC PROBLEM, THEY SHOULD TAKE SOME RESPONSIBILITY IIN CORRECTIVE REPAIRS AS LAID OUT IN THEIR OWN TSB. GM REFUSES TO OWN UP TO THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110940February 7, 2005
AIR BAGS
WHILE DRIVING IN TRAFFIC AT 55 MPH AIRBAGS DEPLOYED INADVERTENTLY. VEHICLE WAS NOT IN AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106675February 7, 2005
TIRES
GENERAL TIRES, 215/70R15. CONSUMER DISCARDED THE TIRES COMPLETELY. AND THE DOT# WAS NOT AVAILABLE. WHEN DRIVING, THE VEHICLE BOUNCED ALL OVER THE ROAD. THE CONSUMER HAD THE TIRES BALANCED. BUT WHEN THE TIRES WERE COMPLETELY REMOVED CONSUMER NOTICED THAT THE VEHICLE PERFORMED 100% BETTER WHEN THE TIRES WERE REPLACED WITH ANOTHER BRAND OF TIRES. *AK THE CONSUMER EXPERIENCED A TOTAL LOSS OF STEERING CONTROL AS A RESULT WHILE GOING 65 MPH. TWO TIRES WERE REPLACED. ACCORDING TO THE DEALER, ONE OF THE NEW TIRES WERE BAD PLUS ONE OF THE GOOD TIRES HAD GONE BAD. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108436February 2, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL 4 WINDOW MECHANISMS ARE BROKEN. WINDOWS WILL NOT ROLL UP OR DOWN. EXTREME SAFETY HAZARD. ALL FOUR WINDOW MECHANISMS HAVE BEEN BROKEN SINCE 2004.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106616January 31, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE COMPLAINT RECEIVED VIA E-MAIL. WE PURCHASED A NEW 2000 BUICK, LESABRE, AND BEFORE THE WARRANTY WAS UP, TWO POWER MOTOR WINDOWS FAILED. WE COULD NOT OPERATE THE WINDOWS IN ANY MANNER. WE HAD TWO MORE FAILURES, AND THE COST TO REPLACE THE POWER MOTOR WINDOWS WAS ALMOST $400.00 PER WINDOW. AS A RESULT, WE COULD NOT GET A RESPONSE FROM GENERAL MOTORS, WE HAD TO HAVE THE WINDOWS FIXED SO THAT WE COULD OPERATE THEM UP OR DOWN. THIS WAS CERTAINLY A SAFETY HAZARD BECAUSE IN AN EMERGENCY THE WINDOWS COULD NOT BE OPENED. WE HAD THREE MEMBERS OF OUR IMMEDIATE FAMILY WHO EXPERIENCED THE SAME PROBLEM WITH LATE MODEL GM VEHICLES. ONE WAS A GRAND AM, ONE A GRAND PRIX, AND THE OTHER WAS A CADILLAC DEVILLE. WE WERE TOLD BY OUR LOCAL RAPCO AUTOMOBILE MECHANICS THAT THIS WAS A VERY COMMON PROBLEM WITH GENERAL MOTORS VEHICLES. HOWEVER, COULD NOT GET GENERAL MOTORS TO ACKNOWLEDGE THIS, AND WE WANT TO FILE A COMPLAINT. *AK THE POWER WINDOW MOTOR FAILED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108120January 28, 2005
SUSPENSION
SEVERAL ATTEMPTS WERE MADE TO CORRECT A PROBLEM WITH MY 2004 BUICK LESABRE. I HAVE BEEN DEALING WITH A REP FROM GM MOTORS WITHOUT SUCCESS. HE JUST KEPT STRINGING ME ALONG SAYING HE WOULD CALL, AT FIRST IT WAS EVERY WEEK THEN EVERY THREE DAYS - EACH TIME SAYING HE WAS CONDUCTING AN IVESTIGATION INTO THE PROBLEM. THE CAR WAS PURCHASED AUG 17, 2004 AND THE PROBLEM HAS EXISTED SINCE "DAY ONE"! I DO NOT FEEL THE CAR IS SAFE! IT HAS BEEN BACK TO THE DEALER SEVERAL TIMES. A RE-PURCHASE WAS SUPPOSED TO BE IN THE WORKS BUT I GUESS THEY DON'T WANT THE CAR EITHER! NOT ONLY ARE THE SEAT COVERS BAD BUT THE VEHICLE KEEPS VIBRATING/WOBBLING! I HAVE ALL THE WORK ORDERS (EXCEPT FOR SOME VERBLE COMMENTS) TO SUPPORT MY COMPLAINT. I BOUGHT A NEW CAR I BELIEVE I SHOULD OWN A NEW CAR! PLEASE HELP ME GET THIS SITUATION CLEARED UP AND ME ON THE ROAD WITH A NEW CAR(SAFE) LIKE WAS PURCHASED IN THE FIRST PLACE! I WAS GOING TO RESORT TO REPORTING TO THE ATTORNEY GENERAL BUT I'M HOPING THIS FORM WILL HELP ME OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109062January 26, 2005
SUSPENSION:FRONT:WHEEL BEARING
WHEEL BEARING. *SC THE WHEEL BEARING CAUSED THE TIRE TO WEAR TO THE POINT THAT IT WAS GETTING READY TO BLOW OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108965January 26, 2005
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
WHILE DRIVING VEHICLE CAUGHT ON FIRE IN THE ENGINE DUE TO RECALL CAMPAIGN 04V090000 CONCERNING FUEL PRESSURE REGULATOR. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10107882January 25, 2005
SEAT BELTS:FRONT
I WAS REAR ENDED WHILE STOPPED AT A RED LIGHT AND THEN PUSHED INTO THE CAR STOPPED IN FRONT OF ME AND TRANSPORTED TO EMERGENCY ROOM. THE SAFETY BELT ON MY 1997 BUICK LESABRE LTD DID NOT HOLD ME BACK DURING THE COLLISION AND I WAS THROWN FACE FIRST INTO MY STEERING WHEEL. THIS RESULTED IN A SEVERELY BROKEN NOSE, SEVERE FACIAL CONTUSIONS AND BRUISES. I AM TOLD BY BUICK DEALER REPAIR PERSONNEL THAT A BUICK LESABRE MUST BE TRAVELING AT 25 MPH IN ORDER FOR SEAT BELTS TO LOCK AND HOLD THE DRIVER BACK. THE SEAT BELTS ON BOTH THE DRIVER AND THE PASSENGER SIDE OF MY CAR CAN BE PULLED OUT AND ALMOST REACH THE WINDSHIELD WHILE THE CAR IS STOPPED AND WHILE DRIVING IT. I HAVE ALSO DISCUSSED THE ACCIDENT WITH SEVERAL PERSONS WHO HAVE BEEN INVOLVED IN SIMILAR ACCIDENTS IN DIFFERENT MAKE CARS. THEY STATED THAT THEIR SEAT BELTS DID HOLD THEM BACK AND THAT THEY DID NOT SUSTAIN ANY INJURIES. THE SEAT BELT ON MY 1997 BUICK IS DEFECTIVE AND ALLOWED ME TO RECEIVE SEVERE FACIAL INJURIES. I BELIEVE THE SEAT BELTS SHOULD BE RECALLED AND PROPERLY REINSTALLED SO THAT THEY WILL WORK IN AN ACCIDENT SUCH AS MINE. THE CAR HAS BEEN REPAIRED BUT I AM AFRAID TO DRIVE IT. I HAVE SEARCHED THROUGH THE COMPLAINTS SENT TO YOUR ORGANIZATION AND NOTICED THAT AN ALMOST EXACT ACCIDENT HAPPENED TO A 1997 BUICK LESABRE LTD IN 1998. THE PERSON INVOLVED IN THE ACCIDENT WROTE TO YOU COMPLAINING ABOUT THE SEAT BELTS NOT WORKING PROPERLY AND ALLOWING THE PERSON TO SUSTAIN MANY INJURIES. WHEN WILL THE NHTSA NOTICE THAT THERE IS A PROBLEM WITH THIS AUTO SAFETY BELT AND ORDER A RECALL SO THAT INJURIES SUCH AS MINE AND THE PERSONS IN 1998 DO NOT CONTINUE TO OCCUR? *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10108768January 24, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE BACKING UP, THE CONSUMER HEARD A LOUD POPPING NOISE. WHEN THE CONUMER PLACED THE GEAR IN DRIVE, SHE HEARD THE SAME NOISE. THE CAR WAS THEN TOWED TO A DEALER. WHILE BEING INSPECTED, IT WAS DETERMINED THAT THE COIL SPRING HAD FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107692January 21, 2005
ENGINE AND ENGINE COOLING
THE 3.8L GM ENGINES USED '95 - '98 FOR THE BUICK: RIVERA, LESABRE, PARK AVENUE, REGAL, CHEVY: LUMINA, MONTE CARLO, OLDSMOBILE: 98,88,INTRIGUE, PONTIAC: BONNEVILLE, GRAND PRIX HAVE A KNOWN DEFECT. SERVICE BULLETIN 01-06-01-007A COOLANT LEAK. IN DECEMBER 2004, MY PLASTIC INTAKE MANIFOLD MELTED AND ALLOWED THE ENGINE COOLANT TO FILL THE CYLINDERS OF THE ENGINE WITH COOLANT. GM RESOLVED THE DEFECT WITH A DESIGN CHANGE IN 99. I FEEL THAT GM IS RESPONSIBLE FOR THE COST OF THE REPAIR OF THE DEFECTIVE PART. SECOND THE ENGINE SHUT DOWN AT 55 MPH IN HEAVY TRAFFIC, WHICH IS A SERIOUS SAFETY HAZARD THAT WARRANTS A RECALL. I CONTACTED GM; SERVICE RECORD NUMBER 1-293342957 THEY NEVER CALLED ME BACK AFTER A NUMBER OF MESSAGES (7) THEN DENIED THE CLAIM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111007January 19, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
WHILE DRIVING THE VEHICLE'S INTERIOR REARVIEW MIRROR VIBRATED WHILE DRIVING ON ROUGH STREETS. *NM THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT THE MIRROR COULD NOT BE TIGHTENED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106385January 15, 2005
ENGINE AND ENGINE COOLING:ENGINE
1998 BUICK LESABRE. PLENUM GASKET ON THE INTAKE MANIFOLD FAILS AND ALLOWS COOLANT TO GET INTO ENGINE. THEN ENGINE DIES IN THE ROAD CAUSING PEOPLE TO SLAM ON BREAKS. NO WRECKS. THIS IS A WELL KNOW PROBLEM WITH LESABRE'S BUT BUICK HAS FAILED TO CORRECT THE PROBLEM. I HAD TO PAY $1200 TO FIX CAR AND IT NOW PROBABLY HAS ENGINE DAMAGE. I WOULD LIKE BUICK TO COME FORWARD WITH THIS AND LET PEOPLE KNOW ABOUT IT. THIS HAS TO STOP! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109588January 13, 2005
ENGINE AND ENGINE COOLING
RECALL CAMPAIGN RECEIVED CONCERNING FUEL PRESSURE REGULATOR. *BF THE VEHICLE EXPERIENCED A BACKFIRE WHICH RESULTED IN THE REPLACEMENT OF THE MANIFOLD. THE PROBLEM RECURRED AND THE FUEL PRESSURE REGULATOR WAS REPLACED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103806January 7, 2005
AIR BAGS:SIDE/WINDOW
THE CONSUMERS VEHICLE WAS HIT ON THE SIDE BY A MOTORIST WHO WAS DRIVING AT 50 MPH, AND THE SIDE AIR BAGS DID NOT DEPLOY. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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