Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10664788December 17, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED ON SEVERAL OCCASIONS. AS A RESULT, THE HIGH BEAMS OR THE FOG LIGHTS WERE ACTIVATED WHEN THE FAILURE OCCURRED. THE CONTACT MENTIONED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664486December 16, 2014
ENGINE, POWER TRAIN, STEERING
SHORTLY AFTER PURCHASING THIS VEHICLE I FOUND THAT WHILE ROUNDING A CORNER THE POWER DIES AND I LOST CONTROL OF THE VEHICLE SINCE I HAD NOT POWER STEERING OR BRAKES. I WAS ABLE TO STEER THE CAR TO THE BERM AND WAITED UNTIL POWER WAS RESTORED. THIS HAS OCCURRED MANY TIMES. UPON CHECKING WITH THE DEALER I WAS TOLD BUICK IS AWARE OF THE PROBLEM, BUT THERE IS NO RECALL. THEN I BEGAN HAVING ALOT OF PROBLEMS WITH THE STABILITRAK - THE CAR LOSES POWER AND SURGES. AGAIN THE DEALER TOLD ME THEY ARE AWARE OF THE ISSUES WITH THE LACROSSE, BUT THERE WAS NO RECALL AND THE COST OF REPAIRS WAS OVER $2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659525December 16, 2014
ELECTRICAL SYSTEM
2006 BUICK LACROSSE REGARD GM SAFETY RECALL. *MW THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. RECALL 3 14V355000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664280December 15, 2014
AIR BAGS
CAR WAS TOWED TO AUTO REPAIR SHOP WHERE THE AIRBAG LIGHT AND CHECK ENGINE LIGHTS WERE ILLUMINATED. HAVE HAD FOUR DIAGNOSTICS PERFORMED AND PROBLEM NOT FOUND. ADVISED A COMPLETE TEAR DOWN OF PASSENGER SEAT WOULD NEED TO BE DONE TO LOCATE ISSUE WHICH IS COSTING ME AN EXUBERANT AMOUNT OF MONEY FOR SOMETHING THAT SHOULD BE FIXED ON A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664467December 15, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WE WERE 60 MILES FROM HOME HAVING DINNER. GOT IN THE CAR AFTER DARK TO COME HOME, STARTED IT AND NO HEADLIGHTS. LOW BEAM HEADLIGHTS FAILED TO COME ON WHETHER BY AUTO OR MANUAL SWITCHING THEM ON. WE HAD HIGH BEAM BUT NO LOW BEAM OR DAYTIME RUNNING LIGHT. THIS IS VERY DANGEROUS. IT IS OUR ONLY VEHICLE FOR DAILY DRIVING. WE NEED THIS REPAIRED UNDER THE 12-1-2014 RECALL FROM BUICK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663604December 11, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO WORK ON SEVERAL OCCASIONS. AS A RESULT, THE CONTACT HAD TO TURN ON THE HIGH BEAMS OR THE FOG LIGHTS EACH TIME THE FAILURE OCCURRED. THE CONTACT INDICATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663660December 11, 2014
STEERING, VEHICLE SPEED CONTROL, WHEELS
THE VEHICLE START MAKING A FUNNY NOISE AND IT KEPT GETTING LOUDER AND LOUDER, THEN ALL OF A SUDDEN IT CUTS OFF. I WAS ABLE TO RESTART THE VEHICLE AFTER I SAT FOR A WHILE BUT IT IS STILL MAKING A FUNNY NOISE. I HAVE BEEN TOLD BY A MECHANIC TODAY THAT IT IS THE POWER STEERING. THAT WILL HAVE TO BE FIXED. I AM SURE THAT IT WILL COST A LOT OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663425December 10, 2014
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE REVERSING OUT OF A DRIVEWAY, THE RUNNING LIGHTS AND HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 01/28/15*LJ UPDATED 10/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663157December 9, 2014
ENGINE, STEERING, SERVICE BRAKES
ENGINE QUIT CAUSING BRAKES AND STEERING TO BECOME INOPERATIVE. THIS IS THE 5TH TIME THIS HAS HAPPENED. I HAVE PREVIOUSLY REPORTED THIS TO NHTSA AND GENERAL MOTORS.I NEVER RECEIVED A RESPONSE FROM GM. I TOOK THE VEHICLE TO MY DEALER AND THE ONLY THING THEY DID WAS REPROGRAM THE VEHICLE BUT APPARENTLY IT DID NO GOOD. I THINK THE PROBLEM IS IN THE IGNITION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663197December 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2007 BUICK LACROSSE. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE/FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE FAILURE MILEAGE WAS 199,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10658469December 8, 2014
ELECTRICAL SYSTEM
2006 BUICK LACROSSE. THE CONSUMER STATED THE RECALL LETTER WAS DATED AUGUST 2014. HOWEVER, SHE RECEIVED THE LETTER ON OCTOBER 7, 2014. *TA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662706December 8, 2014
EXTERIOR LIGHTING
WE HAVE HAD THE VEHICLE SINCE 10/16/2012 AND JUST RECENTLY NOTICED THE PROBLEM. OUR LEFT HEADLIGHT WILL GO OUT. THE ONLY WAY WE NOTICED THIS WAS WHEN WE DROVE UP TO A STORE AND NOTICED THE REFLECTION IN THE GLASS. WE HAD THE 2010 BUICK SERVICED LAST WEEK AND MENTIONED IT TO THE SERVICEMAN; HE SAID HE FOUND NOTHING.. I HEARD APPROX 2 WEEKS AGO ON T.V. THAT THE (---?--2009) BUICK LACROSSE HEAD LIGHT OR LIGHTS WOULD GO OUT. SHOULD THIS INCLUDE 2010 ALSO.SINCE OUR LIGHTS ARE ON CONTINUOUSLY, THIS HAPPENS DAY OR NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662302December 5, 2014
ELECTRICAL SYSTEM
OUR DAUGHTER WAS DRIVING VEHICLE WITH A FOUR YEAR OLD IN BACK SEAT WHEN VEHICLE JUST DIED WITH NO WARNING. SHE HAD JUST TURNED THE CORNER TRAVELING 20 MPH OR LESS AND HAD DIFFICULTY STEERING VEHICLE TO CURBSIDE. SHE STATED SHE COULD SMELL SOMETHING BURNING AND WHEN MY HUSBAND INSPECTED VEHICLE HE FOUND MELTED IGNITION COIL ON CYLINDERS 2 & 5, A BLOWN FUSE, AND WHEN TAKEN TO MECHANIC BECAUSE IT WOULD NOT FIRE A BAD IGNITION CONTROL MODULE. NEEDLESS TO SAY IT WAS A VERY EXPENSIVE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661869December 3, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE HEADLIGHTS WENT OUT, WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. UPDATED 1/7/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662062December 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE GOING THROUGH AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE OF HER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INJURY AND WAS KNOCKED UNCONSCIOUS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10661639December 2, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE LOW BEAM HEADLIGHTS SHUT OFF INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661818December 2, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE THERMOSTAT FAILED CAUSING THE VEHICLE TO EMIT SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,076.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10661237November 29, 2014
AIR BAGS, ELECTRICAL SYSTEM
WHILE DRIVING AT HIGHWAY SPEED APPROX. 55MPH THE ORANGE PASSENGER SIDE AIR BAG LIGHT ILLUMINATES AND SAYS THE AIR BAG IS DISABLED. IT WILL FLUCTUATE BETWEEN BEING DISABLED AND NOT BEING DISABLED. THE RED WARNING LIGHT IN THE INSTRUMENT PANEL ILLUMINATES ALSO. THIS ONLY SEEMS TO HAPPEN WHEN SOMEONE IS SITTING IN THE PASSENGER SIDE FRONT SEAT. THE INDIVIDUALS THAT ARE SITTING IN THE FRONT SEAT ARE ALL OVER 125LBS.WHEN IT HAS HAPPENED. IT CONTINUES TO OCCUR. THE PASSENGERS ALL HAVE THEIR SEAT BELTS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661193November 28, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED OR IN MOTION, ALL OF THE WINDOWS FROSTED OVER. NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED MONTHLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 01/07/14*LJ UPDATED 9/7/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661099November 26, 2014
SERVICE BRAKES
3/28/14: TOOK CAR TO DEALERSHIP AS MY BRAKE PEDAL WAS APPX. ONE INCH FROM THE FLOOR WHEN DEPRESSED WHILE STOPPING CAR. WAS TOLD BRAKE PADS, CALIPERS & BRAKE FLUID WERE ALL OKAY. I WAS ADVISED TO MONITOR...THAT "CONDITION WAS DUE TO BRAKE PADS WEARING & WHEN BRAKE PADS WEAR, THE PEDAL WILL MOVE FURTHER DOWN BECAUSE PADS HAVE TO TRAVEL FARTHER IN TO PRESS AGAINST THE ROTORS". 5/28/14:RETURNED CAR TO DEALERSHIP AS BRAKE PEDAL WAS ALMOST TOUCHING THE FLOOR WHEN DEPRESSED. THEY DETERMINED THAT MY MASTER CYLINDER HAD FAILED...WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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