Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10702993March 31, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. AFTER SHUTTING OFF AND EXITING THE VEHICLE, THE CONTACT NOTICED THAT SMOKE WAS EMITTING NEAR THE FRONT PASSENGER SIDE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE HEAD LAMP DRIVER MODULE WAS SMOKING AND THE RUBBERS WERE MELTING. ON ANOTHER OCCASION, WHEN THE VEHICLE WAS SHUT OFF, THE HEAD LAMPS FAILED TO SHUT OFF WHICH DRAINED THE BATTERY. AS A RESULT, THE VEHICLE FAILED TO START AND REQUIRED A JUMP. THE FAILURES RECURRED AND THE HEAD LAMPS WERE REPLACED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THEY WERE UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10702614March 30, 2015
EXTERIOR LIGHTING
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO HEADLIGHT MODULE RECALL NOTICE PROBLEMS. *SMD THE CONSUMER WAS INFORMED THERE WAS NO FIX FOR THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702725March 30, 2015
EXTERIOR LIGHTING, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WE HAVE HAD THE VEHICLE SINCE 10/16/2012 AND RECENTLY NOTICED THE REFLECTION IN A STORE FRONT GLASS THE LEFT HEADLIGHT WILL GO OUT. THIS IS THE ONLY WAY WE NOTICED THE LIGHTS GOING OUT.. WE HAD THE VEHICLE SERVICED LAST WEEK AND MENTIONED IT TO THE SERVICEMAN. HE SAID HE FOUND NOTHING WRONG. I HEARD APPROX 2 WEEKS AGO ON T>V. THAT THE ? - 2009 BUICK LACROSSE HEAD LIGHTS WOULD GO OUT. WOULD THIS INCLUDE 2010 . SOMETHING IS DEFINITELY WRONG.I REPORTED THIS THE 1ST TIME 11/04/14. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702424March 29, 2015
STEERING
ORIGINAL OWNER OF A 2007 BUICK LACROSSE CXL. POWER STEERING PUMP FAILURE AT AROUND 85,000 MILES. POWER STEERING PUMP FAILED BECAUSE OF LEAKING HOSES. PRIMARY REASON FOR LEAK IS DUE TO LINES INCORRECTLY CRIMPED AROUND THE METAL LINE THAT ADHERES TO RUBBER HOSE. LINES CANNOT WITHSTAND PRESSURE AND START LEAKING INTERMITTENTLY UNTIL THEY COMPLETELY FAIL. I HAVE REPLACED POWER STEERING PUMP AND RACK AND PINION DUE TO FAULTY LINES DAMAGING THE WHOLE SYSTEM. I HAVE SEEN MANY INSTANCES ONLINE ABOUT PEOPLE HAVING TO REPLACE A COUPLE MONTHS LATER AFTER INITIAL REPLACEMENT. THIS IS A MANUFACTURERS DEFECT OF POWER STEERING LINES THAT ARE OUT ON THE MARKET. ANOTHER ISSUE IS THE CLUNKING SOUND THAT IS COMING FROM THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702239March 27, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,284.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702153March 27, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACTS VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE FAILURE RECURRED TWO HOURS AFTER THE RECALL REPAIR. THE FRONT HEAD LAMPS WOULD NO LONGER ILLUMINATE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,054.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701581March 25, 2015
UNKNOWN OR OTHER
LETTER FROM CONGRESSMAN KIRK ON BEHALF OF CONSTITUENT RE 2012 BUICK LACROSSE CAR REPAIRS. *SMD REPAIR BILL IS ILLEGIBLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701771March 25, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE HEADLIGHT ON THE PASSENGER SIDE WAS NOT ILLUMINATING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,717. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR. UPDATED 11/23/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701780March 25, 2015
ENGINE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
I WAS DRIVING ON THE FREEWAY THIS MORNING DOING ABOUT 60MPH IN TRAFFIC AND ALL OF A SUDDEN MY CAR LOST POWER. THE DASH OR THE DIC WENT COMPLETELY BLANK, BUT NOT BEFORE ALL OF THE CHIMES, AND THE CAUTION ALERTS APPEARING AND THEN I STARTED TO LOOSE SPEED. FORTUNATELY I WAS ABLE TO PULL OFF TO THE SIDE OF THE FREEWAY. AT THAT POINT I PUT THE CAR IN PARK AFTER A MINUTE I RESTARTED IT AND CONTINUED TO DRIVE TO WORK. THIS SAME INCIDENT OCCURRED BACK IN NOVEMBER OF 2014. COINCIDENTLY I WAS ON THE FREEWAY THEN TOO. BUT WHEN I CALLED THE DEALERSHIP BACK IN NOVEMBER WHEN THIS FIRST HAPPENED THEY INFORMED ME THAT THERE WAS NOTHING THAT THEY COULD DO UNLESS I WAS ABLE TO RECREATE THE ISSUE. BUT OF COURSE I CAN'T RECREATE THE ISSUE AND NOW FOUR MONTHS LATER IT'S HAPPENING AGAIN. I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL FOR THIS. ESPECIALLY CONSIDERING I HAVE READ OTHER COMPLAINTS FOR THE SAME REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701295March 24, 2015
SUSPENSION
PREMATURE CORROSION CAUSED REAR STRUT TO FALL OFF AND CUT DRIVER'S SIDE REAR TIRE. REPLACED 1 TIRE, REAR STRUTS, REAR SPRINGS AND REAR SWAY BAR LINKS. MECHANIC SAID THIS FAILURE WAS "UNUSUAL." I WAS VERY LUCKY THAT THIS DID NOT CAUSE AN ACCIDENT. THE REPAIRS COST $917.46. THIS EXPENSE WAS COMPLETELY UNEXPECTED. I WASH WINTER SALT OFF OF THE CAR REGULARLY. PARTS, DESIGN, OR BOTH ARE FLAWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701337March 24, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE NOTIFICATION WITH THE EXTERIOR LIGHTING. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701344March 24, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ENTIRE WARNING PANEL ILLUMINATED AND THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS THEN PULLED TO THE SIDE OF THE ROAD AND RESTARTED BUT NO LIGHTS ILLUMINATED IN OR OUTSIDE THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/08/15*LJ UPDATED 9/29/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701495March 24, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701183March 23, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE DEFECTIVE AND FAILED TO PROVIDE THE PROPER LIGHT COVERAGE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE DEALER RAISED THE HEADLIGHTS; HOWEVER, THE DEFECT WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT THE HEADLIGHT DESIGN COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS 3,000. UPDATED 6/3/15*CN UPDATED 9/29/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701231March 23, 2015
EXTERIOR LIGHTING
THE 2005 BUICK LACROSSE EXHIBITS EXACTLY THE SAME HDM RELAY FAILURE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 14V755000. THE HDM MODULE CAN OVERHEAT AND FAIL WHICH CAUSES THE HEADLIGHTS OR DAYTIME RUNNING LIGHTS TO FAIL TO LIGHT. IN THE OVERHEATING SITUATION THE HDM RELAY SEEMS TO SHUNT THE BATTERY CURRENT WHICH CAUSES ENOUGH HEAT TO MELT THE FUSE PANEL, AND KILLING THE BATTERY. I HAVE REPLACED THE FUSE PANEL, AND RELAY AND WITH NEW EQUIPMENT AND THE LIGHTS WORKED AGAIN. THE HDM MODULE HAS SINCE FAILED AGAIN AT 69000 MILES, ALTHOUGH I CAUGHT IT BEFORE THE FUSE PANEL WAS MELTED. EXPAND NHTSA CAMPAIGN NUMBER: 14V755000 TO INCLUDE 2005 BUICK LACROSSE VEHICLES AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701087March 23, 2015
EXTERIOR LIGHTING
HEADLIGHTS GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701108March 23, 2015
ENGINE, POWER TRAIN
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN VEHICLE WAS IN A PARK POSITION ON AN INCLINE, IT FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701115March 23, 2015
ENGINE, POWER TRAIN
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CONTACT STATED THAT WHILE THE VEHICLE IN PARK ON AN INCLINE, THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700943March 22, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
I HAD TO BE TO WORK BY 6:00 AM ON THE DATE OF THE INCIDENT. I ENTERED MY VEHICLE AT 5:30 TO LEAVE AND DISCOVERED UPON IGNITION THAT THE LOW BEAM HEADLAMPS WERE OUT OF SERVICE. AFTER CHECKING THE FUSES UNDER THE HOOD AND FINDING NO ISSUES, I WAS FORCED TO MAKE MY 20 MINUTE/9 MILE DRIVE USING THE HIGH BEAMS FOR VISIBILITY (WITH NO DAYLIGHT). THE LOW BEAM HEADLAMPS REMAIN OUT OF SERVICE. (NOTE: LOW BEAM BULBS WERE REPLACED APPROXIMATELY TWO MONTHS AGO). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695320March 19, 2015
ELECTRICAL SYSTEM
THE RELAYS IN MY FUSE BOX HAD EXPLODED AND BURNED THE WIRE BUNDLE FROM THE FUSE BOX TO THE ENGINE.. ALL OF THE ELECTRICAL COMPONENTS IN MY VEHICLE STOP WORKING AND THERE WAS EVIDENCE OF A FIRE IN THE FUSE BOX . THE FUSE BOX AND THE WIRE BUNDLE FROM THE FUSE BOX TO THE ENGINE HAD TO BE REPLACED AN\T A COST OF $1700.00, *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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