Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10860891April 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500. UPDATED 05/26/16*LJ THE CONSUMER STATED GM ALLOWED HER TO TRADE THE VEHICLE, FOR A 2016 MODEL. UPDATED 06/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860922April 22, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860532April 20, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT WHEN THE FUEL TANK WAS HALF FULL. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860602April 20, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860320April 19, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860073April 18, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE INNER CONNECTORS HAD BEEN PREMATURELY BURNING AND CREATED A SHORT WITH THE LIGHTING FIXTURE. AS A RESULT, THE DRIVER SIDE HEAD LAMP ASSEMBLY FAILED TO WORK. THE DEALER REPAIRED THE CONNECTOR IN AUGUST OF 2014, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE CONTACT WOULD NEED TO SCHEDULE A REPAIR AND THAT THERE WAS NO MANUFACTURER RECALL TO COVER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO IMMEDIATE SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10860083April 18, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A FAILURE THAT PROGRESSED IN WHICH THE LOW BEAM HEAD LAMPS RANDOMLY SHORTED. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE HAPPENED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND THE DEALER WAS UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION FOR OVER A YEAR. THE DEALER STATED A YEAR AGO THAT THEY PROVIDED A TEMPORARY SOLUTION. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860154April 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED WHETHER THE SEAT IS OCCUPIED OR NOT. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860209April 18, 2016
ENGINE
AS DRIVING AT 50 MILES/HR ON SUBURBAN MAIN STREET, ENGINE LOST COMPLETE POWER. ALL WARNING LIGHTS CAME ON AT SAME TIME ALONG WITH CHECK ENGINE ICON. MY BUICK LACROSSE HAD NO ACCELERATION, NO POWER STEERING, AND NO POWER BRAKES. THE CAR HAD NO PREVIOUS WARNING. NO PREVIOUS REDUCED PERFORMANCE WITH ENGINE. NO PROBLEMS WITH GAS ECONOMY. ABSOLUTELY NO WARNING THIS WOULD HAPPEN. CAR STILL HAD ELECTRICITY SINCE SPEEDOMETER STILL READING AND RADIO ON. AFTER TURNING OFF CAR AND RESTARTING NO FURTHER PROBLEMS. GM STATES NO ERROR MESSAGE IN COMPUTER. HOWEVER, THIS IS OUR SECOND GM CAR TO EXPERIENCE A REDUCED ENGINE SCENARIO. THIS TIME HOWEVER, IT WAS NOT REDUCED JUST COMPLETELY OFF. THIS IS A MAJOR SAFETY CONCERN! WHAT IF IT OCCURS ON THE EXPRESSWAY WITH FAST TRAFFIC. LUCKILY IT WAS A LOCAL, BUT BUSY STREET, AND A SUNDAY. I CANNOT BELIEVE A GOVERNMENT AGENCY HAS NOT HELD GM ACCOUNTABLE FOR THIS PROBLEM. A CAR WITH SUDDEN POWER LOSS IS A MAJOR PUBLIC SAFETY CONCERN. LUCKILY AGAIN I'M AN EXPERIENCED DRIVER WITH A SIMILAR INCIDENCE IN ANOTHER GM VEHICLE AND KNEW IF I HIT THE BRAKES I WAS A SITTING DUCK. HOW CAN A CAR LOSE POWER AND MULTIPLE POSTS ON INTERNET AND NO RECALL ? OUR BUICK ONLY HAS 30,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855651April 15, 2016
EXTERIOR LIGHTING
GM RECALL # 140291 ISSUED NOV 25 2014 THERE IS APPARENTLY NO INTENT TO EVER FIX THIS PROBLEM. IT'S NOW A YEAR AND A HALF LATER AND STILL AN OPEN ISSUE. WE ARE AFRAID TO DRIVE OUR CAR AFTER DARK IN FEAR THAT THE HEADLIGHTS WILL FAIL. IS THERE ANY NHTSA FOLLOW UP ON THESE RECALLS? WHAT DOES IT TAKE TO GET THIS FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855712April 15, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855532April 14, 2016
ELECTRICAL SYSTEM
DURING DRIVING THE VEHICLE AT @65 MILES PER HOUR IN TRAFFIC THE VEHICLE WILL DROP BATTERY POWER AND DASH BOARD GOES BLANK AND CAR SHUTS OFF AND IN LESS THAN 1 MINUTE ALL ELECTRICAL TO DASH AND ENGINE WILL COME BACK ON. I HAVE TAKEN IT TO THE DEALER 3 TIMES IN LAST 90 DAYS AND THEY CANT FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855572April 14, 2016
AIR BAGS
THE PASSENGER AIR BAG WILL DISPLAY AN OFF INDICATION MANY TIMES WHEN THE SEAT IS OCCUPIED. I WOULD GUESS ABOUT 50 PERCENT OF THE TIME. THIS CONDITION HAPPENS OFF AND ON, DOESN'T MATTER IF THE CAR IS MOVING OR STOPPED OR TYPE OF ROAD. BELOW ASK WHEN THIS CONDITION HAPPENED. IT HAPPENS ANYTIME WE DRIVE THE CAR, NOT A SPECIFIC DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855219April 13, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED. THE FAILURE RECURRED INTERMITTENTLY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855351April 13, 2016
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT ANY SPEED. THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. IN ADDITION, WHILE DRIVING AT ANY SPEED AND MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL MADE A LOUD KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING PUMP HAD A LEAK AND WAS REPLACED. THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 06/14/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854981April 12, 2016
STEERING
65 YEAR OLD WIFE DRIVING 70MPH ON I75 IN MICHIGAN WHEN THE POWER STEERING STOPPED WORKING. SERVICE POWER STEERING MESSAGE CAME ON . I HAD TO HELP HER STEER CAR TO A STOP. I DID NOT KNOW IT HAD ELECTRIC POWER STEERING. IT WAS 9PM AT NIGHT. LOOKED FOR LOW FLUID LEVEL. DECIDED TO DRIVE HOME. WHEN CAR WAS RE STARTED THE POWER STEERING WORKED. WIFE DOES NOT TRUST CAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853949April 7, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT COMING ON, I HAVE TO PUT THE HIGH BEAMS ON WHEN I DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853962April 7, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ THE LOW BEAM HEAD LIGHTS REACH A VERY SHORT DISTANCE FROM THE VEHICLE. UPDATED 05/16/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853782April 6, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/29/16*LJ THE CONSUMER STATED THE HEADLAMP WAS REPLACED ON JUNE 2, 2016. UPDATED 06/30/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853516April 5, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH AT NIGHT OVER RAILROAD TRACKS, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ILLUMINATED IN ORDER TO CONTINUE DRIVING. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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