Buick LaCrosse Complaints

2,125 consumer complaints on file.

#11343676August 6, 2020
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT VARIOUS SPEEDS, THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO TAYLOR CHEVROLET (13801 TELEGRAPH RD, TAYLOR, MI 48180 (734) 250-6220) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342955August 3, 2020
SUSPENSION, WHEELS
THE STABILIZER BAR BROKE AND THE DRIVERS SIDE WHEEL HAD 2 LUG BOLTS BREAK AND ALL THE LOTHERS LUG NUTS SPUN OFF. THANK THE LORD THAT THE WHEEL DID NOT COME OFF. I CALLED THE BUICK DEALERSHIP AND THEY WANT $259.00 FOR THE STABILIZER BAR THAT'S IF I DIY THE STABILIZER BAR. WHY IF YOU KNOW ABOUT THIS PROBLEM. HAVE YOU NOT DONE ANYTHING TO FIX THIS PROBLEM? THIS DIFFERENTLY A SAFETY ISSUE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342657August 1, 2020
EXTERIOR LIGHTING
WHILE DRIVING HOME ON A CITY STREET WE NOTICED THAT BOTH LOW AND HIGH BEAM LIGHTS WERE NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342049July 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
I WAS DRIVING MY CAR DOWN A INTERSTATE HIGHWAY WHEN ALL OF A SUDDEN THE STABILITY TRACK CAN ON MY DASH AND THE CAR FREAKED OUT AND BREAKED REALLY HARD ! I STATED TO SPIN OUT AND THEN A LOUD CRACK THE LOWER CONTROL ARM BROKE ON THE REAR RIGHT SIDE . WE ALMOST REALLY LOST OUR LIVES! THIS IS THE 12 TIME THIS HAS HAPPEN AND THE MECHANICS TELL ME NOTHING IS WRONG THEY CAN SEE!! I'M TAKING IT TO BUICK TO SEE WHAT THEY SAY THIS SHOULD BE RECALLED ASAP! SOMEBODY WILL GET SEVERELY HURT SOON OMG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11342066July 29, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2016 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE CONTACT MENTIONED THAT THE SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT WAS CONCERNED WITH THE INTENSE EXCESSIVE EXPLOSION FROM THE AIR BAGS CAUSING THE PASSENGER OF THE VEHICLE TO GO DEAF IN WHICH MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CONTACTED GROWNEY MOTORS, INC (1160 MAIN ST, RED BLUFF, CA 96080 (530) 527-1034) OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *BF *AS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11340198July 19, 2020
SERVICE BRAKES
BRAKE PEDAL DOES NOT RAISE AFTER APPLYING BRAKES. BRAKES REMAIN ENGAGED CAUSING DRAG AND BRAKE LIGHTS STAY ON. INTERMITTENT PROBLEM. MUST PULL PEDAL BACK UP TO STOP BRAKING ACTION AND GET BRAKE LIGHTS TO TURN OFF. DANGEROUS SITUATION THAT CAN CAUSE DAMAGE TO BRAKE ROTORS AND PADS TO WEAR OUT QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331016June 26, 2020
AIR BAGS
WITHIN THE LAST FEW YEARS I HAVE NOTICED THE AIRBAG LIGHT HAS BEEN COMING ON INTERMITTENTLY, EVERY MONTH OR SO FOR A FEW HOURS TO A DAY. WHILE AT THE DEALER I WAS TOLD TO BRING IT BACK WHEN THE LIGHT IS ON. THIS HAPPENS WHEN I START THE CAR TO MAKE A TRIP TO A STORE OR OTHER DAILY DRIVES. THE PROBLEM IS GETTING TO THE DEALER WITH IT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326885June 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103 WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM AND I DON'T KNOW IF ITS EFFECTING MY A/C TO I HAVE TAKEN IT EVERYWHERE TO GET FIX AND NO ONE FIXES IT COMPLETELY STILLS BLOW COOL NOT COLD LIKE IT IS SUPPOSED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326463May 29, 2020
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE FRONT WINDSHIELD DEFROSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HVAC SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326562May 29, 2020
SERVICE BRAKES, WHEELS
MY WHEEL BEARING NEEDS REPLACED I'M NOT SURE WHEN IT HAPPENED IT JUST DID. ALSO MY ABS LIGHT IS ON AND STAYS ON I'M NOT SURE WHAT THAT'S ABOUT OR WHAT IT MEANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324923May 18, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING TO WORK GOING APPROXIMATELY 55MPH IN MY 2014 BUICK LACROSSE I LOST ALL POWER STEERING. THE STABILATRAC INDICATOR CAME ALONG WITH A SERVICE ABS BRAKE LIGHT. I WAS NOT ABLE TO SET CRUISE CONTROL AS WELL. I WAS ABLE TO MAKE IT TO WORK AND HAD TO HAVE THE VEHICLE TOWED FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322162April 24, 2020
ELECTRICAL SYSTEM
GEARS OF TRANSMISSION ABRUPT AND HARD CONSTANTLY FLASHING SOME KIND OF SERVICE TRANSMISSION JERKS ON AUTO STOP BEEN HAVING PROBLEMS SINCE I GOT IT STARTING AT ABOUT 10000 MILES NOW HAS 48000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322157April 24, 2020
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE HAD MY CAR IN SHOP AT LEAST 10 TIMES FOR THE SAME REASON AND IT NEVER ENDS. THEY KEEP CHANGING OR DOING SOMETHING TO THE GEAR SHIFTER. IT KEEPS SAYING SERVICE TRANSMISSION NOW IT SAYING ALL KINDS OF WARNINGS ABOUT STEERING EXCEEDING SPEED TRACK SOMETHING PLUS SERVICE TRANSMISSION WON'T SHIFT SOON ETC IT'S RIDICULOUS TO PAY THIS MUCH FOR A CAR AND HAVE IT IN THE SHOP THIS MANY TIMES IN 2 YEARS IT'S IN THERE AGAIN NOW AND PROBLEM STILL ISN'T FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322067April 23, 2020
STRUCTURE:BODY, POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. ADDITIONALLY, THE CONTACT WAS CONCERNED ABOUT MOISTURE ENTERING THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND O2 SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321746April 20, 2020
UNKNOWN OR OTHER
RADIO WON'T TURN ON AFTER I START CAR. HOWEVER IF I TURN ON RADIO BEFORE STARTING CAR AND THE DOOR IS OPEN IT WILL COME ON. IF I LEAVE THE RADIO ON AND SHUT CAR DOWN AND LEAVE CAR, WHEN I RETURN & BEFORE START THE CAR, THE RADIO WILL COME ON UPON START UP. SEEM LIKE THERE IS A RADIO CONTROL SWITCH IN THE DOOR AREA THAT IS TEMPERMENTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321576April 19, 2020
AIR BAGS, STRUCTURE:BODY, SUSPENSION
I WAS INVOLVED IN A HEAD ON COLLISION AT ROUGHLY 30 MILES AN HOUR AND THE FRONT AIR BAGS NEVER DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11320759April 10, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CONTACT BECAME AWARE THAT THE INSTRUMENT PANEL WAS INOPERABLE. THE FOLLOWING DAY THE INSTRUMENT PANEL OPERATED AS INTENDED. ON ANOTHER OCCASION WHILE DRIVING AT 35 MPH, THE HEADLAMPS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE HIGH BEAM HEADLAMPS WERE USED TO SAFELY OPERATE THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN HENDRICK CHEVROLET BUICK GMC SOUTHPOINT LOCATED AT (127 KENTINGTON DR, DURHAM, NC 27713), WHERE THE CONTACT WAS INFORMED THAT THE RECALL WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320385April 7, 2020
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING DOWN A HIGHWAY WHEN OUT OF NO WHERE MY 2012 BUICK LACROSSE HAD AN ENGINE REDUCED SPEED SIGNAL COME ON AND I CHECKED THE MENU TO SEE WHAT IT WAS ABOUT AND IT SAID THE STABILITY TRACK NEEDED TO BE SERVICED AND I GOOGLED WHAT THIS MEANT AND ON GOOGLE, GOOGLE READ THAT OTHER BUICK LACROSSE OF THE SAME YEAR HAD A RECALL WHEN I CALLED ABOUT THE RECALL FOR MY CAR I WAS TOLD THAT MY CAR HASN'T HAD ANY RECALLS WHEN I JUST READ ON GOOGLE THAT THE SAME CAR AND YEAR HAD A RECALL FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316598March 6, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KYLE EDWARDS BUICK GMC LOCATED AT (1600 N MAIN ST, MUSKOGEE, OK 74401) AND WAS DIAGNOSED THAT THE ENGINE CEASED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310507February 21, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN THE CAR HAD MILEAGE IN THE MID-UPPER 30,000 IN 2018, WE NOTICED THAT AS THE SPEED COASTED DOWN TO 30MPH, THERE WAS A HARD DOWNSHIFT. SO HARD, YOU THOUGHT THE ENGINE FELL OUT OF THE CAR. AT THE TIME WE HAD NOT REALIZED IT ONLY DID THIS WHEN THE ENGINE WAS COLD. SO, WHEN WE TOOK IT TO THE DEALER, THEY COULD NOT REPLICATE THE ISSUE. IN 12/2019, WE LEFT IT OVERNITE AND THEY "DID" REPLICATE THE ISSUE THE NEXT MORNING. THIS IS STATED ON OUR SERVICE BILL. THEY SUGGESTED A DEEP ATM FLUSH, EVEN THOUGH WE HAD A NORMAL FLUSH 18 MONTHS EARLIER WITH THEM. WE PAID THEM TO DO IT AND THE PROBLEM PERSISTS. SINCE WE SLOW DOWN EVERY TIME WE APPROACH A STOP SIGN OR STOPLIGHT, THIS OCCURS AS WE GET DOWN TO 30MPH. EXACTLY AT 30MPH!!! ONCE THE ENGINE IS WARM IT, WE DO NOT NOTICE THE ISSUE. BUT WE LIVE IN NORTHERN OHIO & THE NITES ARE COLD OCT-APRIL. WE DROVE THE CAR TO WARM MIAMI FL IN 1/2020. IT STILL DID IT, BUT ONLY A MILD DOWNSHIFT THEN QUICKLY DID NOT REPEAT AS THE TEMP WAS WARMER THERE. TO REDUCE THE HARDNESS OF THE DOWNSHIFT, WE HAVE REVERTED TO TRYING TO LET THE CAR WARM UP AFTER STARTING IT AND APPLYING THE BRAKES AS WE SLOW DOWN TO 30MPH! IT IS SAD THAT THIS HAS TO BE DONE, AS WE HAVE BEEN TAKING GREAT CARE OF THE CAR & IT ONLY HAS 48,000 MILES. AND WE ARE NOT MOVING TO FL!!! WE BOUGHT THE CAR NEW FROM THIS DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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