Buick Century Complaints

1,816 consumer complaints on file.

#10621883August 12, 2014
EXTERIOR LIGHTING
WHEN I BOUGHT MY 2002 BUICK CENTURY IN 2003, I ASKED THE DEALER TO TURN OFF THE DRL ON THE CAR. THEY INSISTED THEY COULD NOT BECAUSE OF MANUFACTURER & HIGHWAY SAFETY LAWS, BUT SAID I COULD CONTACT THE MFG. BUT THAT IT REQUIRED MUCH PAPERWORK & AN EXTENSIVELY SATISFACTORY REASON FOR THIS TO BE DONE, SO I QUIT ASKING. ONCE AGAIN I HAVE DECIDED TO TRY TO GET THE DRL ON MY CAR TURNED OFF, SINCE IT SEEMS TO CAUSE SO MUCH CONFUSION TO ON COMING TRAFFIC WHEN I AM SIGNALING TO CHANGE LANE OR TURN. I CONTACTED BUICK & GOT CUSTOMER SUPPORT REP, THAT HAD NO IDEA WHAT DRL EVEN IS, & DECLINED TO ESCALATE MY CASE UP. AT BEST SHE TOLD ME TO GO TO A DEALER. SO THE DEALER TELLS ME TO GO THE THE MFG. THEN THE MFG TELLS ME TO GO TO THE DEALER. CAN YOU DO ANYTHING TO HELP ME? ALL I WANT IS TO DRIVE MY CAR WITHOUT THE PARKING LIGHTS ON! I THOUGHT IT WAS ILLEGAL TO DRIVE WITH PARKING LIGHTS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619532August 7, 2014
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS SUDDENLY STOPPED WORKING WHILE DRIVING AT NIGHT. I BOUGHT THE CAR USED A YEAR AGO, AND THE MULTIFUNCTION SWITCH WAS REPLACED JUST BEFORE I BOUGHT IT. AFTER DOING SOME INVESTIGATION, I DISCOVER IT'S A VERY COMMON, ALMOST UNIVERSAL PROBLEM WITH THESE VEHICLES THAT COSTS ALMOST $800 TO REPAIR. GM HASN'T ISSUED A RECALL FOR THIS DEFECT.... YES, I SAID DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617359July 29, 2014
ENGINE AND ENGINE COOLING, STEERING
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617431July 29, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PULLED OUT OF GAS STATION TO ENTER STREET AND NOTICED HEADLIGHTS WERE NOT ON. PULLED OUT THE HEAD LIGHT SWITCH AND NOTHING HAPPENED. I PULLED BACK ON THE BRIGHT LIGHT SWITCH AND THE LIGHTS CAME ON. MECHANIC HAD TOLD ME TO TRY THIS SINCE THIS SAME THING HAS HAPPENED BEFORE. LAST YEAR, I TOOK THE CAR TO THE BUICK DEALER FOR SOMETHING ELSE, BUT I BROUGHT UP HAVING A DIAGNOSTICS RUN TO SEE IF IT WOULD SHOW ANYTHING ABOUT THE LIGHT PROBLEM. THEY TOLD ME THAT IT WOULDN'T SHOW UP. NOW I AM AFRAID TO DRIVE THIS CAR AT NIGHT. I HAVE READ MANY LETTERS ON THE INTERNET REGARDING THIS PROBLEM. GM SHOULD FIX THIS PROBLEM. IT WOULD COST ABOUT $700.00 TO GET THE SWITCH REPLACED AT THE DEALER. DOES SOMEONE HAVE TO DIE IF THE LIGHTS GO OUT WHILE DRIVING? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616986July 28, 2014
POWER TRAIN, STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO DECELERATE AND JERK VIOLENTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE POWER STEERING WHEN MAKING A TURN OR APPROACHING A TRAFFIC LIGHT. THE VEHICLE WAS DIAGNOSED BY THE DEALER MORE THAN FIVE TIMES AND THE RACK AND PINION WAS REPLACED, BUT THE FAILURES PERSISTED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615918July 24, 2014
ENGINE, STEERING
TL* THE CONTACT OWNS 2000 BUICK CENTURY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. ADDITIONALLY, THE VEHICLE WAS SHAKING VIOLENTLY AND BECAME EXTREMELY DIFFICULT TO STEER. THE FAILURE WOULD OCCUR WHILE THE CONTACT WAS IN DRIVE, PARK OR REVERSE. THE CONTACT ALSO STATED THAT THERE WAS A CONSTANT BURNING ODOR NEAR THE FRONT END OF THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS: 09E005000 (STEERING), 07E021000 (FUEL SYSTEM, OTHER) AND 00V160000 (FUEL SYSTEM, GASOLINE) BUT WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10608332July 5, 2014
SERVICE BRAKES
APPLIED BRAKE IN PREPARATION TO REVERSE, FROM DRIVEWAY HEARD A POP AND BRAKE PEDAL WENT TO FLOOR. BRAKE DID SEEM A BIT SOFT THE PREVIOUS DAY WHEN PARKING CAR AFTER SHORT TRIP. LUCKILY DID NOT LOSE BRAKES IN TRAFFIC!! UPON VISUAL INSPECTION BRAKE FLUID LEAKING FROM FRAME RAILS LEFT AND RIGHT SIDE OF VEHICLE DUE TO RUSTED OUT BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606427June 27, 2014
AIR BAGS, SERVICE BRAKES, SEAT BELTS
MY SISTER OWNED VEHICLE ABOVE UNTIL I PURCHASED IT IN 2004 FROM HER. SHE NOR I HAVE NEVER RECEIVED ANY RECALL LETTERS FROM GM ON THE 7 RECALLS THAT YOUR RECORDS SHOW THAT NEEDED TO BE CORRECTED OR REPLACED. WOULD IT BE POSSIBLE FOR YOU TO CHECK INTO THIS AS TO WHY WE DIDN'T RECEIVE NOTICES FROM GM. I HAVE NOT HAVE ANY INCIDENTS,BUT WOULD LIKE TO KNOW WHY I DID NOT RECEIVE ANY RECALL NOTICES. NOR DID MY SISTER THE PREVIOUS OWNER . THANK YOU . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606448June 27, 2014
FUEL SYSTEM, GASOLINE
WHILE BACKING INTO MY DAUGHTER'S ATTACHED GARAGE, THE GAS LINE RUPTURED AND LEAKED A LOT OF GASOLINE BEFORE I SHUT-OFF THE IGNITION. I PROMPTLY RE-STARTED THE CAR AND BACKED IT OUT OF THE GARAGE, UNWITTINGLY RISKING IGNITING THE GASOLINE IN THE PROCESS, BUT STILL AFRAID OF THE GAS/FUMES IN THE GARAGE IGNITING AND BURNING US, THE CAR AND THE HOUSE DOWN! WE GOT A WATER HOSE AND BROOM AND SWEPT AS MUCH OF IT OUT OF THE GARAGE AS WE COULD. WE WERE LUCKY. THE POINT OF THIS COMPLAINT IS THAT THERE ARE PROBABLY TENS OF THOUSANDS OF G M CARS BEING DRIVEN AND PARKED IN GARAGES WITH QUITE OLD, DETERIORATING GAS LINES WHOSE DRIVERS ARE TOTALLY UNAWARE OF IT. OUR EXPERIENCE, ALONE, COULD HAVE BEEN A DISASTER. MY SON-IN-LAW HAS EXPERIENCED THE SAME PROBLEM WITH HIS 1995 OLDSMOBILE CIERA, ALTHOUGH HE BELIEVES THAT THE SQUIRRELS AROUND HIS HOME LIKE TO CHEW ON THE PLASTIC GAS LINES. IT SEEMS TO ME THAT THESE OLD PLASTIC GAS LINES REPRESENT AN ENORMOUS RISK TO THE SAFETY OF MILLIONS OF PEOPLE WHILE THEY'RE NOT EVEN IN OR NEAR THE SOURCE OF IGNITION. THEY COULD, IN FACT, BE IN BED AT THE OTHER END OF THE HOME WHEN IT ALL BLOWS-UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605196June 23, 2014
ELECTRICAL SYSTEM
WHEN I PUT KEY IN IGNITION TO START CAR, THE POSITION OF GEARS GOES DARK. IF I JIGGLE THE KEY, OR TURN IT BACK (VERY SLIGHTLY) THE PANEL LIGHTS UP MOMENTARILY. IT IS SCARY DRIVING WITH NO INDICATION OF WHICH GEAR I AM IN. I WAS TOLD IT WAS THE CLUSTER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604816June 20, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), ENGINE
TL* THE CONTACT OWNS A 2005 BUICK CENTURY. THE CONTACT STATED WHILE TRAVELING 30 MPH, THE VEHICLE DECREASED IN ACCELERATION. THE VEHICLE VEERED TO THE RIGHT AND WAS DRIVEN ONTO THE EMERGENCY LANE AND PLACED IN NEUTRAL GEAR. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED SIX TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER STATED THAT FAILURE OCCURRED BECAUSE THE VEHICLE NEEDED A PSI FUEL REGULATOR, SES LAMP LIGHT AND EGR VALVE . THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CURRENT AND FAILURE MILEAGE WERE 140,193. UPDATED 8/19/14*CN THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 08/27/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599011June 17, 2014
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAVE A 2000 BUICK CENTURY LIMITED AND THE TRANSMISSION HARSH SHIFT 1234, WHEN HOT AND SOMETIMES COLD, I KNOW THAT IT NEEDS A NEW 1234 UP SHIFT SOLENOID AND TO BE INSPECTED FOR FAILED PARTS ETC, ALSO THE ODOMETER,FUEL GAUGE,AND WINDOW REGULATORS/MOTORS HAVE FAILED, THE ODOMETER IS OUT AND FUEL GAUGE FLOATS AND WINDOWS HAVE FAILED DUE TO BAD DESIGN OF MOTORS/REGULATORS AND MY AIRBAG LIGHT IS ON AND EACH 4T65- E TRANS AND MANY BUICK TRANS LIKE THE ONE ABOVE HAS HARSH SHIFT AND COULD CAUSE DAMAGE AND CAUSE TRANS TO FAIL. AND THE PROBLEMS ABOVE WILL BE FOUND IN MANY BUICK CENTURY AND GM SHOULD FIX THE ISSUES ABOVE FOR FREE IT IS A DANGER FOR THE TRANS TO FAIL AND ODOMETER/GEAR SHIFT SELECT TO FAIL BECAUSE MOST PEOPLE WILL NOT KNOW WHAT GEAR THEY ARE IN, AND THE TRANS COULD LOCK AND CAUSE A WRECK OR A HUGE INJURY OR WORST. AND THE TRANS 1234 UP SHIFT PRESSURE CONTROL SOLENOID NOT KEEPING THE RIGHT PRESSURE COULD DAMAGE THE TRANS, AND EVEN IF THE TRANS IS BOUGHT USED IT STILL HAS THIS PROBLEM AND IS THE SAME 4T65-E TRANS AND GM NEEDS TO FIX THIS FOR FREE THERE ARE MANY COMPLAINTS AND ISSUE WITH THE 2000 BUICK CENTURY,REGALS ETC WITH THIS TYPE OF TRANS. AND SHOULD BE FIXED RIGHT AWAY BEFORE IT BECOMES A COSTLY REPAIR OR WRECK! AND THE TRANS SHOULD BE CHECKED FOR ANY OTHER FAILURES. FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597870June 12, 2014
AIR BAGS
TL * THE CONTACT OWNS A 1998 BUICK CENTURY. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WAS STARTING TO DETACH FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000 AND THE CURRENT MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597617June 11, 2014
VEHICLE SPEED CONTROL, WHEELS, SERVICE BRAKES
TIRE FEELS LIKE IT DOESN'T WANT TO SPIN. NO GRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595305May 31, 2014
VEHICLE SPEED CONTROL
WHEN DRIVING THE CAR INCREASE SPEED WITHOUT TOUCHING THE PEDAL WILL KEEP INCREASING SPEED SLIGHTLY MAKING YOU HIT BRAKES OR PULL OVER. I RESTART THE CAR AND SOMETIMES THIS WILL STOP IT SOMETIMES NOT. IT IS GETTING WORSE AND I HAVE HAD IT TO A DEALER WITH NO FINDING. I HAVE CONTACTED BUICK THROUGH EMAIL AND HAVE NOT HEARD ANYTHING YET. THE CAR WILL DO THIS EVEN IN THE CITY AT SPEEDS OF 30 MPH WE HAVE TO BRAKE OR IT WILL GO FASTER AND FASTER. I HAVE CONTACTED ALL I KNOW TO AND CANNOT FIND WHAT IS GOING ON. I NEED SOME ASSISTANCE BEFORE THERE IS AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595213May 30, 2014
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK CENTURY. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND THE TEMPERATURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE OIL LEVEL AND DISCOVERED THAT THE ANTI FREEZE WAS LEAKING INTO THE OIL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER GASKET INTAKE SET FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,900 AND THE CURRENT MILEAGE WAS 144,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594028May 26, 2014
ELECTRICAL SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
I NEVER WAS INFORMED OF ANY RECALLS ON MY 1999 BUICK CENTURY. NOW I SEE ALL THE ADVERTISEMENTS ON TELEVISION, IN THE PAPER, ONLINE THAT THE CAR CAN BURN UP. BRAKES, STEERING, IGNITION. WHICH WAS REPAIRED FOR 400 DOLLARS. MY ENGINE WARNING LIGHT IS ON CONSTANTLY, AND THEY CAN'T FIND WHAT'S GOING ON. ONCE, IT JUST COMPLETELY STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587273May 8, 2014
ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY AT ABOUT 4:00 AM, WHEN THE LIGHTS SUDDENLY WENT OUT, AND I DID NOT EVEN HAVE PARK LIGHTS. AFTER ABOUT A HALF HOUR I WAS ABLE TO GET THE PARK LIGHTS TO WORK AND GO ON TO OUR SON'S HOUSE USING ONLY MY PARK LIGHTS. THEN I FINALLY GOT THE LIGHTS TO BURN ENOUGH TO FINISH MY TRIP USING LOW BEAMS. THE HIGH BEAM WOULD JUST GO OFF AND ONLY THE LOW BEAMS WOULD WORK. THIS HAS HAPPENED MANY TIMES SINCE THEN. I HAVE HAD TO REPLACE THE COMBINATION SWITCH FOR THE LIGHTS TWICE, AND AT THIS TIME,IT NEEDS TO BE REPLACED AGAIN BECAUSE I CANNOT GET THE RIGHT REAR SIGNAL LIGHT TO OPERATE. I HAVE BEEN TOLD I NEED TO REPLACE THE ENTIRE COMBINATION SWITCH AGAIN. THIS IS A VERY EXPENSIVE REPAIR TO HAVE DONE. HAVE THERE BEEN MANY MORE REPORTS OF THIS DANGEROUS PROBLEM OF SUDDENLY HAVING NO LIGHTS AND HAVING TO HAVE THE WHOLE COMBINATION SWITCH REPLACED. IS THERE A RECALL FOR THIS PROBLEM WITH THE ELECTRICAL SYSTEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586052May 1, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SECOND OWNER OF MY BUICK 2001 PURCHASED FROM THE ORIGINAL OWNER WITH 5,000 MILES IN 2008. THE SECOND YEAR I NOTICED WHEN EVER IT RAINED THERE WAS WATER ON THE FLOOR ON THE PASSENGER SIDE. I STILL OWN THE CAR AND OVER THE YEARS HAVE JUST HAD REGULAR MAINTENANCE DONE. THE WATER ON THE PASSENGER SIDE HAS GOTTEN WORSE AND EVERY TIME IT RAINS I HAVE TO TAKE TOWELS AND DRY UP ABOUT 1 INCH OF WATER FROM THE CARPET. I AM RETIRED NOW AND HESITATE TO TAKE THE CAR TO A MECHANIC AS I HAVE FOUND MOST WILL TAKE FINANCIAL ADVANTAGE OF A FEMALE. JUST WONDERED IF ANY OTHER OWNERS HAVE HAD THIS PROBLEM OR IF THERE HAVE BEEN ANY RECALLS. EVENTUALLY , I WILL HAVE A MECHANIC LOOK AT IT AND GET AN ESTIMATE FOR REPAIR AS SOON AS I CAN BECAUSE I AM TIRED OF MOPPING UP WATER EVERY TIME IT RAINS. I ALSO WONDER WHAT IT IS DOING TO THE METAL UNDER THE CARPET. THE ORIGINAL OWNER WAS AN OLDER WOMAN WHO RARELY DROVE THE CAR. I PURCHASED FROM HER SON AT HER DEATH IT STILL HAD THE NEW CAR SMELL SO I AM PRETTY SURE SHE BOUGHT THE CAR NEW AND THIS PROBLEM WAS INHERENT IN THE DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584929April 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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