Buick Century Complaints

1,816 consumer complaints on file.

#10126444July 22, 2005
SERVICE BRAKES, HYDRAULIC
DT: THE VEHICLES BRAKES WENT OUT JUST AFTER GETTING THE TIRES ROTATED. ACCORDING TO THE MECHANIC THAT REPAIRED THE BRAKES, THERE WAS A RECALL ON THE BRAKES AND HEADLIGHTS. THE CONSUMER DIDNT TAKE THE VEHICLE TO THE DEALER BECAUSE THEY PREVIOUSLY DIDN'T DO WORK THEY WERE SUPPOSE TO DO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129635July 21, 2005
STEERING:RACK AND PINION
1998 BUICK CENTURY STEERING FAILED & CANNOT TURN LEFT EVENT HAPPENED AT LOW SPEED IN PARKING LOT AND NO DAMAGE RESULTED. DEALER WILL NOT COVER REPAIR OF VEHICLE WITH A 'W' DESIGNATION. ALTHOUGH THERE IS EVIDENCE THAT THEY TO HAVE SAME STEERING RELATED DEFECTS AS CARS THAT RECEIVED RECALL OR SERVICE BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128942July 15, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:RACK AND PINION
DT:THE CONTACT OWNS A 2001 BUICK CENTURY CUSTOM. AT 60,000 MILES THE POWER STEERING OR THE RACK AND PINION WENT OUT. AT TIME OF INCIDENT THEY WERE DRIVING AT A LOW SPEED IN A PARKING LOT, LUCKILY. THE INCIDENT HAPPENED ON THE LEFT SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127287July 1, 2005
EQUIPMENT
ON3/25/05 I WENT TO THE [XXX], OFFICE TO REGISTER MY COLORADO TITLED AND REGISTERED 2003 BUICK CENTURY. THE AGENTS SAID THEY COULD NOT FIND MY SECOND VIN # FOR VERIFICATION AND I WOULD HAVE TO MAKE AN APPOINTMENT AND PAY $20 FOR A SPECIAL VIN # , I DID. ONMAY 24 I PAID THE $20 AND A REGISTRATION WAS PROCESSED WITH PAYMENT OF $500.51 BY CHECK. AN ARIZONA TITLE WAS ISSUED AND NEGLIGENTLY I DID NOT DOUBLE CHECK THE VIN # THEY ISSUED ON IT AS [XXX]. MY INSURANCE NOTIFIED ME THAT THE # DID NOT CORRESPOND TO THE VIN THEY HAD ON RECORD FROM MY COLORADO ORIGINAL PURCHASE OF THE VEHICLE NEW FROM MIKE SHAW BUICK IN COLORADO SPRINGS AND SUBSEQUENT POLICIES ISSUED ON THAT VEHICLE. NOW WHEN I HAD THE VEHICLE SERVICED AT LIBERTY BUICK IN GLENDALE THE SERVICE MANAGER POINTED OUT THE TWO OBVIOUS VIN NUMBERS POSTED...ONE ON DRIVER'S SIDE ON THE DASH UNDER THE WINDSHIELD AND THE OTHER ON THE TRUNK LID. I JUST VERIFIED BOTH THOSE AS [XXX]. THIS CONFLICT PRESENTS A GENUINE PROBLEM IN MY PROOF OF OWNERSHIP OF THIS VEHICLE SINCE PURCHASED NEW. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124478June 27, 2005
ELECTRICAL SYSTEM
THERE IS AN ELECTRIC SHORT IN MY VEHICLE AND THE CONSUMER WAS AFRAID IT WAS GOING TO CATCH ON FIRE. THE HEADLIGHTS FLICKERED AND LOST THE RADIO. ALSO, SPEEDOMETER/HEADLIGHTS AND TAIL LIGHTS DID NOT WORK. THE DEALER SAID THAT THERE WAS A SHORT IN THE VEHICLE, AND FOR CONSUMER TO CALL NHTSA AND REPORT IT. *AK THE VEHICLE FAILED TO START ON 6/18/05 AND FINALLY STARTED BUT EACH TIME THE VEHICLE WAS STARTED, THE CLOCK WOULD GO OUT ALONG WITH OTHER UNITS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126200June 22, 2005
TIRES
DT: ON MARCH 14TH TWO NEW FRONT TIRES WERE PURCHASED AT SEARS. ON APRIL 10TH THE RIGHT FRONT TIRE BLEW OUT WHILE DRIVING AT 45 MPH. THIS RESULTED IN DAMAGE TO OTHER PARTS OF THE VEHICLE. THERE WAS DAMAGE TO WHEEL WELL, THE PASSENGER DOOR, TIRE AXLE AND THE UNDERBODY OF THE VEHICLE. THERE HAS BEEN NO INSPECTION MADE OF THE TIRE AT THIS TIME. THE VEHICLE OWNER MADE ATTEMPTS TO HAVE SEARS REPLACE THE TIRES AND PAY FOR VEHICLE DAMAGE. THE BLOW OUT RESULTED IN A SINGLE VEHICLE ACCIDENT. THE POLICE WERE NOTIFIED, BUT NO REPORT WAS FILED. THE PASSENGER AND DRIVER SUSTAINED INJURIES , NEITHER RECEIVED MEDICAL TREATMENT.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10125656June 17, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: CONTACT STATED FRONT DRIVER SIDE AND TWO REAR WINDOW REGULATORS BROKE, CAUSING THE WINDOWS TO STAY DOWN. THE WINDOW REGULATORS WERE BEING REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125543June 16, 2005
UNKNOWN OR OTHER
I OWN (BOUGHT USED) A 1999 BUICK CENTURY, AT 27,000 MILES MY DRIVERS WINDOWS REGULATOR/MOTOR WENT OUT. AT 30,000 I HIT A LITTLE BUMP WHILE IN A CONSTRUCTION ZONE AND THE PASSENGER SIDE BROKE AND FELL DOWN, OF COURSE I SAW IT AND SWERVED A BIT, BUT FORTUNATELY NOT TOO MUCH. MY MOTHER OWNS A 2000 BUICK CENTURY, AT 20,000 HER DRIVERS SIDE WINDOW BROKE....I AM JUST WAITING FOR A FEW MORE MILES AND THEN HER PASSENGER SIDE WILL GO. GENERAL MOTORS NEEDS TO MAKE THESE PARTS BETTER. I DO BELIEVE IT IS A SAFETY ISSUE, DUE TO THE GENERAL REACTION OF SOMETHING HAPPENING LIKE THAT WHILE A PERSON IS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125394June 15, 2005
AIR BAGS:FRONTAL
DT: 1999 BUICK CENTURY LIMITED, WHEN CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION THE AIR BAGS ON BOTH THE FRONT DRIVER'S SIDE AND PASSENGER SIDE DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10124280June 6, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1999 BUICK CENTURY. HAVE HAD TO REPLACE POWER WINDOWS 6 DIFFERENT TIMES ON 2 WINDOWS. LEFT FRONT POWER WINDOW MOTOR TWICE. HAVE HAD TO REPLACE RIGHT REAR POWER WINDOW MOTOR TWICE PLUS THE REGULATOR. THE RIGHT REAR POWER WINDOW HAS GONE AGAIN AND THIS WILL BE THE THIRD TIME. I HAVE TIRE PLUS DO THE LEFT FRONT WINDOW AND THE DEALER WORKING ON THE RIGHT REAR. THE DEALER STATES THERE IS ONLY A 12,000 OR ONE YEAR WARRANTY SO I HAVE TO KEEP PAYING FOR THESE REPAIRS EVERY ONE TO TWO YEARS. ONE MECHANIC SAID THE PART WAS RUSTING. THAT INDICATES WATER BUT WHY CAN'T THEY FIX THE PROBLEM WITH THE WATER CAUSING THEM TO RUST RATHER THAN ME PAYING $300 EACH TIME WHEN THE MOTOR FINALLY RUSTS OUT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124782June 3, 2005
SEATS, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, EQUIPMENT:ELECTRICAL
2005 BUICK CENTURY DRIVER'S SEAT SINKS IN THE MIDDLE, AND THE HEAD REST EQUIPMENT IS TOO HIGH.***NO ANSWER REQUIRED*** *MR THE HEAD REST WOULD OBSTRUCT THE CONSUMERS VIEW AND REAR VIEW MIRROR. THE REMOTE FOR THE DOOR DID NOT WORK AS DESIGNED, THE CONSUMER WOULD HAVE TO BE VERY CLOSE TO THE VEHICLE BEFORE IT WOULD WORK. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124035June 2, 2005
FUEL SYSTEM, OTHER
BEGAN HEARING POPPING NOISE ACROSS FRONT, FROM WHEEL AREAS. TOOK INTO DEALER WHERE I PURCHASED THE VEHICLE SEVERAL TIMES. THEY DROVE IT AND HEARD THE NOISE BUT COULDN'T FIND WHAT IT WAS. KEPT GETTING WORSE AND ON 8/31/04, THEY CONTACTED ANOTHER DEALERSHIP WHERE THEY HAD A VEHICLE WITH THE SAME PROBLEM. THEY SUPPOSED FIXED IT, BUT NOW IT'S DOING IT AGAIN. DOESN'T MATTER IF THE ROADS ARE WET OR DRY. NOW, ANOTHER PROBLEM. ON 5/28/05, I MADE A TRIP AND STOPPED FOR FUEL AND WENT TO A FAST FOOD PLACE NEXT TO THE GAS STATION AND WHILE WAITING FOR MY ORDER, AN ALERT BELL STARTED DINGING AND MY FUEL GAUGE WENT DOWN TO THE EMPTY MARK. I COULD NOT FIND ANYPLACE OPEN TO GET HELP (MEMORIAL DAY HOLIDAY). AFTER DRIVING ABOUT 4 MILES DOWN THE HIGHWAY, THE GAGE CAME BACK TO THE FULL MARK. IT DID NOT BUCK OR ACT UP BEFORE THIS HAPPENED. ALSO, LOW TIRE LIGHT KEEPS COMING ON. TIRE PRESSURE IS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122239May 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONSUMER WAS DRIVING THE CAR AND CAME TO STOP SIGN APPLIED THE BRAKES, THEY FAILED AND VEHICLE WENT THROUGH THE STOP SIGN. TOOK VEHICLE TO DEALER, THEY CHECKED THE BRAKES SYSTEM AND FOUND NOTHING. ON THE DAY THAT THE DEALER STATED NOTHING WAS WRONG, THIS HAPPENED AGAIN. TOOK BACK TO DEALER, LEFT IT WITH THE DEALER FOR 5 DAYS. THEY DROVE THE CAR 337 MILES AND FOUND NOTHING. THE NEXT DAY WHILE DRIVING THE BRAKES WERE VERY SPONGY. TODAY, TOOK VEHICLE BACK TO DEALER, AND IT HAD PROPER BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118868May 26, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE TEFLON SCRAPED OFF, ALONG WITH STUMBLING AND HESITATION. THE ENGINE WAS REPLACED. UPON THE REPLACEMENT OF THE CATALYTIC CONVERTER, METAL SHAVINGS WERE FOUND IN THE FRONT SCREEN. THE NEW CATALYTIC CONVERTER REMOVED ALL OF THE STUMBLING AND HESITATION. THE OLD CATALYTIC CONVERTER SHOWED EVIDENCE OF ANTIFREEZE AND WAS DEFECTIVE AT TIME OF THE NEW ENGINE REPLACEMENT UNDER FACTORY WARRANTY. A NEW CATALYTIC CONVERTER SHOULD HAVE BEEN INSTALLED AT THE TIME OF THE ENGINE REPLACEMENT. THE DEFECTIVE ENGINE DEBRIS AND OBVIOUS HEAD GASKET LEAK CONTRIBUTED TO THE CATALYTIC CONVERTER FAILURE. GENERAL MOTORS SHOULD PAY FOR REPLACEMENT OF THEIR POORLY DIAGNOSED CATALYTIC CONVERTER, PLACE IN USED SPARK PLUGS AND WIRES. GENERAL MOTORS WOULD NOT GIVE A 100,000 MILE WARRANTY FOR THE NEW ENGINE. *AK THE CHASSIS MILEAGE WAS 94K MILES. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121393May 19, 2005
SEAT BELTS:REAR/OTHER
CONSUMER STATED THE REAR SEAT BELT RETRACTOR JAMMED ON 4 OCCASIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121167May 17, 2005
VEHICLE SPEED CONTROL
DT: THE CONSUMER EXPERIENCED UNWANTED ACCELERATION ON 2000 BUICK CENTURY. SPORADICALLY, THERE WERE SUPER HIGH REVS WHEN THE VEHICLE WAS FIRST STARTED. THEN THE CONSUMER HAD TO STOP THE CAR AND RESTART IT AGAIN IN ORDER FOR THE REVVING TO GO TO A CORRECT IDLE SPEED. THE CAR HAS BEEN TO THE DEALERSHIP 4 TIMES OVER THIS PROBLEM. THIS DID NOT HAPPEN FOR THE FIRST FOUR AND HALF YEARS. THE DEALER HAS REPLACED THE THROTTLE POSITION SENSOR TWO TIMES AND THE COMPUTER ONCE. THE CONSUMER IS STILL HAVING THE UNWANTED ACCELERATION PROBLEM. THE DEALER CAN'T FIGURE OUT WHAT THE PROBLEM IS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121504May 16, 2005
POWER TRAIN
CONSUMER LETTER IN REGARDS TO REIMBURSEMENT FOR ALL EXPENSES INCURRED FOR REPAIRS ON THE 2000 BUICK CENTURY.*MR THE PRESSURE SOLENOID WAS THE PROXIMATE CAUSE OF SUBSEQUENT DAMAGES TOT HE INTAKE SYSTEM, BRAKE LINES AND TRANSMISISON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121074May 16, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
INTAKE MANIFOLD GASKET FAILURE. REPLACED GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117785May 16, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
THE VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE, AND IT WAS DETERMINED THAT THE FRONT LEFT LOWER CONTROL ARM SEPARATED, WHICH COULD BREAK OFF THE FRONT OF THE VEHICLE. REPAIR WAS PERFORMED BY THE SHOP. *AK THE REAR MOUNT OF THE LOWER CONTROL ARM WAS TRADITIONAL HORIZONTAL MOUNTING. THIS CAUSED THE RUBBER TO SEPARATE FROM THE LOWER CONTROL ARM. BUICK DENIED THERE WAS A PROBLEM EVEN THOUGH THE DESIGN HAD BEEN CHANGED.. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120528May 10, 2005
SEAT BELTS:REAR/OTHER
DT: THE REAR MIDDLE SEAT BELT WILL NOT STAY CINCHED. IT STARTS TO LOOSEN, AND THE CAR SEAT JUST FLOPS OVER. THE BUCKLE NEVER OPENS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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