BMW X3 Complaints (2020)

110 consumer complaints on file.

#11378340December 7, 2020
WHEELS
MY HUSBAND WAS DRIVING MY INFANT SON AND I AS WE WERE MERGING ONTO THE PA TURNPIKE. WE HIT SOME SMALL ROAD DEBRIS AT ABOUT 50-60 MPH. THE DEBRIS WAS SO SMALL THAT WE DIDN'T FEEL A BUMP OR ANYTHING, JUST HEARD A LOUD BANG AND FIGURED WE HAD A TYPICAL BLOW OUT. THE CAR DID JERK TO THE LEFT MODERATELY BUT WE WERE ABLE TO SAFELY PULL OVER. UPON INSPECTION, THE WHEEL SPLIT IN HALF ACROSS THE ENTIRE CIRCUMFERENCE IN THE DIRECTION OF ROLL. THERE WAS A SMALL BEND ON THE INSIDE EDGE OF THE WHEEL AT THE POINT OF IMPACT BUT THE SPLIT WAS SEVERAL INCHES AWAY FROM THIS DAMAGE. THERE WAS ALSO NO CRACK OR SPLIT AT THE POINT OF IMPACT. WE WOULD HAVE EXPECTED THERE TO BE A CRACK IN THIS AREA PERPENDICULAR TO THE ROAD BUT INSTEAD THE CRACK WAS IN THE OPPOSITE DIRECTION, AWAY FROM THE DAMAGE. THE TIRE HAD NO DAMAGE TO IT AND WAS THE ONLY THING HOLDING THE WHEEL TOGETHER AS IT WAS IN TWO SEPARATE PIECES. THE WHEEL CONTACTED THE BRAKE CALIPER, ROTOR, AND DUST SHIELD CAUSING ABRASIONS AND DENTS IN THESE PARTS. LUCKILY, THE BRAKES HELD TOGETHER BUT THIS COULD HAVE BEEN MUCH WORSE. MY HUSBAND HAS SEEN BENT WHEELS BEFORE BUT THIS LOOKS LIKE A POSSIBLE CASTING PROBLEM WITH THE ALLOY WHEEL ITSELF AS IT LITERALLY SHEARED APART. THERE WERE 3 VEHICLES IMMEDIATELY BEHIND US THAT STRUCT THE SAME DEBRIS AND ONLY SUFFERED PUNCTURES AND NO BROKEN WHEELS. THE BMW IS EQUIPPED WITH NO SPARE BUT HAS RUN FLAT TIRES WHICH WERE COMPLETELY USELESS IN THIS SCENARIO. WE WOULD NOT HAVE EXPECTED THIS KIND OF DAMAGE FROM SOME ROAD DEBRIS, POTHOLE, OR ANY OTHER NORMAL CIRCUMSTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376860November 28, 2020
ELECTRICAL SYSTEM
ALARM SPONTANEOUSLY TRIGGERED (WHISTLING SOUND AND FLASHING LIGHTS) TWICE. THE FIRST TIME, THE VEHICLE HAD COME TO A STOP AND WAS IN PARK (PASSENGERS IN VEHICLE), WITH THE ENGINE RUNNING IN DRIVE-READY MODE. THE ALARM TURNED OFF BY ITSELF AFTER ABOUT 10 SECONDS. THE SECOND TIME, THE ALARM TRIGGERED WHILE DRIVING ON A CITY STREET. IT STAYED TRIGGERED FOR SEVERAL MINUTES, EVEN AFTER STOPPING AND TURNING THE VEHICLE OFF AND ON SEVERAL TIMES. (WE DIDN'T TRY TO LOCK THE VEHICLE.) THE ALARM WAS FINALLY TURNED OFF PRESSING THE ALARM BUTTON ON THE KEY FOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376857November 28, 2020
ELECTRICAL SYSTEM
TAILGATE OPENED SPONTANEOUSLY WHILE DRIVING ON A CITY STREET. HAD TO STOP AND CLOSE THE TAILGATE FROM THE OUTSIDE (INTERIOR SWITCH DID NOT WORK).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374332November 12, 2020
EXTERIOR LIGHTING
WHEN DRIVING THE CAR DURING THE DAY THE INFORTAINMENT DIGITAL DISPLAY AND DASH BOARD DIMS TO ALMOST BLACK INTERMITTENTLY MAKING IT DANGEROUS AND DISTRACTING TO OPERATE THE VEHICLE IF TRYING TO USE THE RADIO, THE PHONE, OR DRIVING MILES MPH AND MILAGE GAUGES. THE SCREENS BRIGHTEN UP IF THE DRIVER WINDOW IS OPENED UP. BUT, IT IS IMPOSSIBLE TO DO THIS WHEN DRIVING AT FREEWAY SPEEDS. THE PROBLEM HAS BEEN COMPLAINED ABOUT WITHIN TWO MONTHS OF DRIVING IT OFF THE SHOWROOM FLOOR IN DEC 2019. I HAVE BEEN TOLD 10 TIMES SO FAR, THAT THERE IS NO FIX FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362806October 5, 2020
ELECTRICAL SYSTEM
MEDIA COUNSEL KEEP SHUTTING DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361557September 28, 2020
AIR BAGS
REPEATED PASSENGER AIRBAG/ RESTRAINT SYSTEM MALFUNCTION. WHEN THIS FAULT HAPPENS, THE AIRBAGS ON THE PASSENGER SIDE WILL NOT INFLATE IN THE EVENT OF AN ACCIDENT, CREATING A SERIOUS SAFETY HAZARD. FIRST TIME THE FAULT OCCURRED AT 1341 MILES, WHEN THE VEHICLE WAS STATIONARY AND THE PASSENGER SEAT WAS NOT OCCUPIED. DEALER THEN REPLACED THE OCCUPANCY SENSOR. THE FAULT RETURNED A MONTH LATER AT 2219 MILES WHEN A PASSENGER WAS ADJUSTING THE SEAT DURING A TRIP. DEALER FOUND NO PERSISTENT FAULT AND JUST SECURED THE CONNECTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361036September 25, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE BACK UP CAMERA FAILS TO SHOW THE IMAGES AND PDC SENSORS DO NOT BEEP. EVEN WHEN IN REVERSE THE CAMERAS MALFUNCTION AND FREEZE. WAS PARKING IN A TIGHT SPOT AND NONE OF THE PDC SENSORS AND CAMERAS WORKED. EVEN WITH OPTION TO AUTOMATICALLY COME ON THE PDC AND CAMERA SYSTEM DID NOT TURN ON EVEN AT VERY SLOW SPEED IN THE PARKING GARAGE. AFTER PARKING AND LIFTING THE FOOT OFF THE BRAKE THE CAR HIT THE WALL AND THEN PDC SENSORS BEEPED AFTER THE IMPACT AND CREATED DAMAGE TO THE FRONT END OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355601September 17, 2020
UNKNOWN OR OTHER
WHILE DRIVING HOME, WE HEARD A LOUD NOISE (EXPLOSION) AND AFTER PULLING OFF THE ROAD, WE FOUND THE SUN ROOF HAD A LARGE HOLE. WE WERE VERY CONFUSED AS TO WHY IT HAPPENED, AS THE BMW X3 IS ONLY 9 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341720July 27, 2020
STEERING
TL* THE CONTACT OWNS A 2020 BMW X3. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN HE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED HE CONTINUED DRIVING THE VEHICLE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO BMW OF RAMSEY LOCATED AT 985 NJ-17, RAMSEY, NJ 07446, (844) 743-8279, HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBERS: 20V355000 (STEERING) AND 19V738000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 35.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288513December 11, 2019
UNKNOWN OR OTHER
TRUNK OPENED BY ITSELF WHILE VEHICLE WAS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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