BMW X3 Complaints (2025)

39 consumer complaints on file.

#11689291September 23, 2025
UNKNOWN OR OTHER
Within 2 months of buying the new vehicle this year in February 2025, a rodent entered the vehicle through the air suction vent, reached the cabin air filter and damaged it. The vehicle tech told me that it was good that the rodent didn't damage the car wiring. Else it could have cost me thousands of dollars. But I think, it is a safety concern as well. If the rodent would have chewed the wiring insulation, shorting of two wires or broken wires can cause safety risk while driving by causing sudden malfunctioning. So, I told BMW that it is manufacturing defect, and they should 1) Put a mesh barrier to prevent from future access of any rodent. 2) Pay for the repair because my car is covered by bumper-to-bumper warranty. They didn't accept any of my above requests. So, I had to pay for the repairs, and the defect still remains which can cause similar or worse damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688420September 19, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My wife was driving our 2025 BMW X3 in traffic and when the car in front braked suddenly. She tried to change lanes but clipped the car in front, resulting in nearly $22 thousand in damages. BMW's review of the car's "black box" purportedly shows that the Forward Collision Mitigation system engaged, but only a split second prior to the crash, which my wife did not experience. BMW's review also purports that my wife did not brake, which she also disputes. Even more concerning is that the parts need to repair the car seem to be completely unavailable from BMW--the car has been sitting in a body shop for almost 2 months and BMW has "no ETA" for the parts.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11686260September 10, 2025
SUSPENSION
Brand new 2025 BMW X3 loud suspension noise coming front the font below 20 miles per hour. The car has ~5,000 miles. It happens every time and is pretty consistent. You can hear every imperfection on the road. I think is can be a safety concert - I see multiple reports that having similar concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682922August 25, 2025
SERVICE BRAKES, STEERING, SUSPENSION
I am reporting a persistent and concerning mechanical issue with my 2025 BMW X3. A clunking noise is occurring frequently, particularly over uneven road surfaces and during normal driving maneuvers such as turning, accelerating, or braking at low speeds (generally below 20 mph). This noise is accompanied by a noticeable vibration that can be felt through the steering wheel and the brake pedal. The sound has been heard and confirmed by several passengers who have ridden in the vehicle with me. I have brought this issue to the attention of my local BMW dealership on August 6, 2025. During my visit, the service team was unable to replicate the issue and stated they could not confirm a problem. They advised me to continue driving the vehicle and suggested that if a defect exists, it would likely worsen over time and become easier to diagnose. I have since contacted the dealership again to request a more thorough inspection, as the issue has not resolved and remains a significant concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679260August 8, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear view camera can be obstructed entirely by other full screen elements when interacting with hard of soft buttons. This 100% reproducible effect results in the need to occasionally shift back into park and then reverse to restart the rvc process and have the video appear on top of other on screen content. This appears to violate fmvss rules for reverse cameras.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670970July 3, 2025
STRUCTURE:INTERIOR PANELS:DASHBOARD, VISIBILITY/WIPER, VISIBILITY:REAR WINDOW WIPER/WASHER
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669573June 26, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My accident on [XXX] with my 2025 BMW X3 VIN [XXX] was avoidable and caused by either failure in design, or in execution in two BMW systems, I'll discuss rear emergency braking here. Pictures and videos (even one of the crash) can be downloaded here: [XXX] . I was driving the car in what I believe to be an assisted parking situation, but the car did not follow the assisted path. I've filled out a safety report on that already. According to page 172 of BMW’s 416 page manual, there is a rear collision mitigation function with audible, visual, and autonomous braking. The system provided no warning of any kind—not audible, visual, or any braking whatsoever to avoid this accident. My husband had installed a trailer hitch on this vehicle. That involved removal of the bumper fascia that houses some sensors that may be involved in rear autonomous braking. However, my husband reports that the fascia was removed and replaced without incident and in exactly the same location as it originally was. We never experienced any error codes of any kind from the vehicle at any time and these sensors were working during parking to note proximity to other vehicles. There is nothing in the owner's manual to indicate any issues with removing the bumper when installing a hitch. The trailer hitch was purchased from [XXX] and they have 2 videos regarding hitch installation on the 2025 BMW X3 and my husband says he installed it consistent with these videos, as well as the PDF from the hitch manufacturer. None note having to readjust the safety system after installation of the hitch. BMW has not specifically claimed that the trailer hitch was involved, but did note that it was installed. They are involved in assessing this accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11669566June 26, 2025
BACK OVER PREVENTION: WARNINGS
My accident on [XXX] with my 2025 BMW X3 VIN [XXX] was avoidable and caused by either failure in design, or in execution in two BMW systems, I'll discuss parking assist here. Pictures and videos (even one of the crash) can be downloaded here: [XXX] Prior to the accident my husband set a backing up path “Home 1” within the BMW parking assist program for me to follow to align the car when backing into our driveway. This takes over braking and steering to move the car on a predetermined path and stops at the end. I have successfully used it many times. It shows up as an option when backing near the top of our driveway. In the video of the crash ([XXX]), the car turns into the driveway, slows to a rolling stop, and then continues back and crashes. I pressed the “Start Home 1” icon to enable it when I thought the car was stopped but retrospectively was likely rolling very slowly at the top of the driveway. The icon showed me the “Home 1” path as being accepted by changing from “Start Home 1” to “Cancel Home 1” thus I believed the car was following the “Home 1” path, but the car evidently did not actually engage “Home 1.” My husband's investigation shows that this happens if the car is not fully stopped, even while the brake pedal is pressed, while pressing the “Start Home 1” button. This behavior is documented in the mp4 ([XXX]). I thought that “Home 1” was engaged and the car following the predetermined path, even though in retrospect, it was not. Evidently, the car was rolling backward in reverse on a downgrade NOT following the "Home 1" path. The car gave me the opportunity to cancel the "Home 1" path even though the car wasn't following it! By the time I saw the car was not stopping, I pressed the brake pedal hard, but it was too late to avoid the car hitting our house, damaging car and house. BMW has the car and is investigating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11664529June 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 BMW X3. The contact received notification of NHTSA Campaign Number: 25V202000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663080May 27, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On May 26, 2025, after I arrived home and parked my 2025 BMW X3, the vehicle caught fire approximately 30 minutes later. The fire started due to a known recall issue (NHTSA Recall No. 25V202) related to the electrical/starter-generator connection, which can cause overheating and fire. I contacted BMW multiple times before the incident — on April 19, May 9, and May 25 — requesting help to fix the open recall, but they failed to take action. The fire was sudden and violent, putting my life and property at risk. Firefighters and police responded; case number: 25/200048976. I filed a claim with Progressive Insurance and have photos and documentation available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11657070April 27, 2025
STEERING
When parking, parked or when I put it in drive and turn the wheel to drive off turning Steering wheel there is a deep gridding noise. Comment: This could be due to issues with the steering wheel assembly, suspension component, a sign of manufactory defects in the bearings, bushings, or other parts of the steering system. Driving with this noise that appears only when using the Steering System can put additional stress on other components and potentially lead to more significant damage and is a consistent Safety concern. For this issue the car had 3 service visits and continuous the same problem. Dealer Service said they try fix it changing tie rods but they are no sure solve the issue .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655994April 22, 2025
VEHICLE SPEED CONTROL
The contact owns a 2025 BMW X3. The contact stated that while driving 1 MPH in stop and go traffic and approaching another vehicle, the vehicle suddenly accelerated and bucked four times. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655649April 19, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I am reporting an unresolved safety recall (NHTSA Recall Number: 25V202) on my 2025 BMW X3 (VIN: [XXX] ). The recall is related to a defect in the electrical connection between the starter-generator and the positive battery cable. This could lead to engine stalling while driving, or in extreme cases, a fire due to overheating and smoldering. The defect creates a serious safety risk to both driver and passengers. I purchased this vehicle under financing, and I am still making monthly payments while being unable to safely use it. There is currently no remedy available, and BMW has not provided a timeline or solution. I am afraid to drive this car due to the potential danger. I am requesting urgent action from NHTSA to escalate the resolution of this safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652103April 1, 2025
STRUCTURE
The contact owns a 2025 BMW X3. The contact stated that while reaching into the vehicle, his jacket became snagged. After a visual inspection, the contact observed a "D-ring" metal sticking out a 1/4 inch from the interior C-Pillar, creating a potential laceration risk. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645729March 1, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Car suddenly wouldnt start and gave drivetrain malfunction. Had to get towed to dealer. Car is a 2025 X3 that is less than a month old and 600 miles driven so practically brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643698February 19, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving away from a stop sign in clear bright daylight weather conditions, the car automatically instituted an emergency stop almost causing the car behind me to rear end my car. I am assuming that it was the "drive off safety feature" and after turning off that safety feature and had no repeat. To be clear, I actually have no idea what software system cause the emergency breaking but there were no obstructions, pedestrians or other things that should have triggered the stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628791December 4, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on a state highway in cruise mode, the vehicle displayed a “CHECK CONTROL” message: •Support from Driver Assistance restricted •You can continue driving. Driver Assistance permanently restricted. •Check Control messages (1) Suddenly, the car exited cruise mode. While this is designed as a safety feature, it should not disengage abruptly during driving, as it may lead to potential risks. This a second biggest issue with this vehicle within just a few months of purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625806November 17, 2024
SEAT BELTS, SEATS
Passenger restraint system malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625787November 17, 2024
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
A CUSTOMER STATES CHECK ENGINE LIGHT ON CAUSE: WIRE REPAIR 0000556 Performing vehicle test (with vehicle diagnosis system) 5270WPB94 61-13-8-353-748 CABLE CONNECTOR: 619900 61-13-5-A4F-528 SHRINKING HOSE: 619900 12-63-5-A55-720 INTEGRATED POWER SUPPLY Charging battery (at support point in 1299000 W/T GIVEN TO REPAIR ENGINE WIRING HARNESS 1263586 Replacing power distribution module (after vehicle diagnosis) 5270WPB94 PART#: 61-13-8-353-748 COUNT: 1 CLAIM TYPE: AUTH CODE: ARTS duplicated complaint, checked fault memory TOTAL LINE A: and code cd8c23 lin bus code for coolant pump 5 stored, found engine harness rubbed on water pump pulley and shorted. performed wire harness repair and also found fuse 021 blown inside integrated voltage supply module, replaced integrated supply module, and correctly routed harness and cleared codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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