BMW X1 Complaints (2025)

14 consumer complaints on file.

#11755310August 6, 2026
STEERING
Purchased a 2025 BMW X1 used in June of 2025; car's steering has had slight, persistent "thump" during low speed return to center since purchase. Dealership has made multiple repair attempts with tech acknowledging it didn't seem right. None of the repairs have resulted in the issue being resolved. Latest return to dealership in late June resulted in inquiry with the local field tech, who simply compared my vehicle with another of the same model and claimed that it was the same on the new vehicle. I reached out to BMW of North America and they claimed there was nothing further they could do on their end after opening a case with them in late May. I would at least like an explanation as to why my vehicle has this issue and why it's characteristic of the vehicle, since other people I know with earlier model years of the same vehicle don't have the same problem. I have never driven any other BMW or any other vehicle for that matter that has a normal "thumping" in the steering. As far as I'm concerned, this is not normal behavior especially for a newer vehicle and could be a sign of steering component failure down the line
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751955July 21, 2026
SERVICE BRAKES
My Vehicle started having grinding front brakes at about 12,000 miles. Front brake rotors have already grooves developing. I took it to Manhasset BMW service, my brakes were not checked properly, wheels not even removed to see if any calipers issue causing the grinding sounder pads wearing out prematurely. This is not normal wearing issue, it's a serious problem with brakes. Recently, BMW recalled for integrated brakes problem but BMW rep. told me that my vehicle has no recall on record. It's a 2025 BMW X1 AWD with 14,600 miles as of today. Brakes don't show grooves and hot spots from nothing, something is going on with my brakes and BMW refusing to check and service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746785June 26, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
AFTER BEING PARKED OUT I THE SUN, AT ABOUT NOON, STARTED CAR AND DROVE FROM PARING LOT CAR RESPNSE TO TROTLE INPUTS ERATTIC AND HARD TO JUDGE FOUND A PLACE TO SAFELY PARK, REBOOTED CAR COMPUTER, AND THEN WAS ALE TO DRIVE HOME (145 MILES) CRUISE CONTROLL DID NOT WORK. WHEN HOME, CALLED BMW, REQUESTED THEY REPAIR car so that it is safe to drive,. Thry have had car since then. Don't feel it safe to drive til BMW declairs it repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746772June 26, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
wHILE PARKING TOUCHED THROTTLE, CAR RAPIDLY ACCILERATED AND PLUNGED TRHOUGH REAR WALL OF GARAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745444June 21, 2026
ELECTRICAL SYSTEM, POWER TRAIN
Since November 2025, my 2025 BMW X1 has repeatedly lost propulsion while I was driving, typically after the dashboard screens suddenly crash and reboot. When this happens, the vehicle stops responding to the accelerator, displays the wrong gear, or requires me to shut it completely off in traffic before it will move again. The vehicle has been in the shop for more than 130 days, and there have been seven documented incidents, several supported by photos and videos showing the failures as they occurred. Despite multiple repair attempts, BMW has been unable to identify or correct the problem. I am honestly terrified to drive this vehicle because I never know when it will happen again, especially at highway speeds where losing power or acceleration could easily cause a serious accident. Luckily, I've avoided 3 near misses during these failures, once at highway speed on the NTTA tollway and it blocked a lane and required NTTA authority to pull it off the road. Because of that fear, I now avoid highways whenever possible and limit my driving to surface streets, which has significantly affected my daily life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712606January 22, 2026
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Today is 1/21/26. My car has had problems since 12/4/25 when I started getting drivetrain warning lights. After "call roadside assistance" prompts, it will start, but a drivetrain fault appears on the dash. Many faults have appeared at the dealer and I have it in writing that there is nothing more they can do. They escalated the issue to BMW with no resolution, to date. I have requested a buy-back and they no longer return my calls. In terms of safety, I'm not sure what could happen if the drivetrain fault light is on. On three separate occasions, it told me that the car was in danger of rolling over when I was on a flat surface. Another time, the car wouldn't go over 30 mph. This didn't feel safe! The dealer has reloaded software many times. Once they said I could pick it up and when I started it to drive home, the fault light appeared. They said other cars have come in for similar issues, but the software update has solved the problem. They said they have never seen anything like this before. As far as I know, other than the local dealer, all other BMW inspections have been done remotely. Documentation of what as happened every day is attached. I also have the back-and-forth correspondence with the dealer and with BMW North America if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707705December 30, 2025
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
On multiple occasions, maybe up to 10, the software controlling the dashboard LCD screens reset while driving and completely goes black. Almost everything in the car is controlled through the head unit. I use the vehicle for highway commuting and it happens at 70+ miles per hour. I have no gauges at all while it is occurring. I don’t have a speedometer. I do not have HVAC controls. I don’t have a gas gauge. I’ve taken the car in multiple times. They replaced the head unit. But it keeps occurring. Now the dome On multiple occasions, maybe up to 10, the software controlling the dashboard LCD screens resets while driving and completely goes black. Almost everything in the car is controlled through the head unit. I use the vehicle for highway commuting, and it happens at 70+ miles per hour. I have no gauges at all while it is occurring. I don’t have a speedometer. I do not have HVAC controls. I don’t have a gas gauge. I’ve taken the car in multiple times. They replaced the head unit. But it keeps occurring. Now the dome lights do not work. I’ll be taking the car back for the fourth time. And they’ve had it collectively in the shop maybe 30 days. I purchased the vehicle new at the end of July 2025. This is a safety issue.lights do not work. I’ll be taking the car back for the fourth time. And they’ve had it collectively in the shop maybe 30 days. I purchased the vehicle new at the end of July 2025. This is a safety issue. I have pictures and a video of it while it is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707621December 29, 2025
TIRES
OEM Tires: 225/55/R18 - Bridgestone Turanza All Season I am writing to raise a formal concern regarding the premature wear of OEM tires installed on my leased 2025 BMW X1. At approximately 15,000 miles, I was advised to replace the tires at 4/32" tread depth, which is significantly below the longevity historically expected of OEM tires. This raises serious concerns around vehicle safety, environmental impact due to early disposal, and the burden placed on consumers. Past OEM tires demonstrated substantially better durability, and I am seeking clarity on what has changed in design, materials, or standards that now allows for reduced tire life. I also request clarification on how this aligns with the safety commitments and environmental responsibility, and whether consumer interests are being adequately considered. I look forward to your written response. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688060September 18, 2025
POWER TRAIN
The contact owns a 2025 BMW 1X. The contact stated while at an ATM, the vehicle was shifted into drive(D), but the vehicle unintendedly shifted into park(P) and failed to move. There were no warning lights illuminated. The contact stated that the failure had occurred in an enclosed area. The contact was unable to exit the vehicle. The contact continued to restart the vehicle. The Police was contacted for assistance. The vehicle was released approximately 10 minutes later. While exiting the vehicle, the alarm engaged. The local dealer was contacted, and an unknown diagnosis was provided. The vehicle was not repaired. The dealer tested a BMW X2 where the failure was duplicated. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,300. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686512September 11, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I’ve had entertainment issues. This morning I was driving on a 65 MPH highway when the LED screens on the dashboard went completely black, including the driver side with the speedometer. After approximately 10 seconds the driver’s side came back on, but all of them are warning lights were illuminated. At the same time the LED screen with the entertainment system performed a restart which took approximately 20 to 30 seconds. The car is only two months old and I’ve had numerous problems. I was able to take a photo. In the photo, the driver side is back on but you can see all of the warning lights are lit up and not all information is provided on the screen. The speedometer in the picture says I’m going 39 miles an hour, but that is not true. I was going at least 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663011May 25, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We had forward collision mitigation option on this vehicle but it didn't brake to stop. This caused to rear end a SUV infront on service road and causing big damage to both vehicles. There was a recall on previous year vehicles on the braking system but were told this was fixed in this 2025 model.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11662572May 22, 2025
SERVICE BRAKES
The contact filed the complaint regarding a rental 2025 BMW X1. The contact stated that while the vehicle was parked, the contact went outside and noticed a fire exiting the engine hood on the front passenger side. The vehicle was unoccupied. The contact stated that within a couple of minutes, the entire front of the vehicle was on fire, and a couple of minutes later the entire vehicle was on fire. The local fire department arrived and extinguished the fire. The vehicle was towed to a local tow yard. The contact was informed by the fire official, who informed the contact that the fire was assumed to have been started from the front passenger's brake system. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,000. The VIN was unavailable.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11660937May 14, 2025
ELECTRICAL SYSTEM
I was driving a BMW loaner vehicle provided by the dealership while my own car was being serviced. The tire pressure dropped to dangerously low levels, but the vehicle only displayed a vague “Check Tire Pressure” message. There was no urgent alert or clear warning that the vehicle was unsafe to drive, even as the tire reached dangerously low pressure. This lack of escalation poses a serious safety risk to drivers who may believe the message is routine or non-urgent. I had to swerve to avoid traffic and get myself and my kids out of oncoming traffic's way. I later confirmed with the dealership that this is the default behavior and that the vehicle does not provide a critical or emergency warning when tire pressure reaches hazardous levels. I believe this is a failure in the alerting design that could endanger drivers, and it should be reviewed by NHTSA for safety compliance.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11624779November 12, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When backing up, my new 2025 X1 fails to warn of crossing vehicle traffic and pedestrian traffic. I have had two near misses of crossing vehicles and one near miss of hitting a pedestrian.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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