BMW X1 Complaints (2015)

94 consumer complaints on file.

#11648549March 16, 2025
ELECTRICAL SYSTEM
After driving car for a few miles daily, engine gets hot & smoke appears from underneath hood. Coolant light comes on. Car begins to shake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645494February 28, 2025
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while driving on several occasions at various speeds, there was smoke coming from the engine compartment. The contact stated that the vehicle lost motive power with the message "Stop the Vehicle - Engine Overheating" was displayed before the vehicle stalled. The vehicle was restarted each time, except after the last failure. The vehicle was towed to a dealer where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645155February 26, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the A/C was activated, and there was smoke coming from under the hood. There was smoke entering the cabin of the vehicle through the A/C vents. A fuel-burning odor was coming from the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642458February 13, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2015 BMW X1. The contact stated while driving 40-45 MPH, the engine overheated. The service engine warning light was illuminated. The thermostat symbol was displayed. The vehicle was towed to an independent mechanic who determined that an unknown hose was cracked. The mechanic performed a compression test, and the top of the radiator was cracked. The vehicle was repaired, but the failure recurred. The contact was adding coolant to the reservoir occasionally. The contact stated that coolant was leaking from the vehicle. The contact stated that while driving at an undisclosed speed, the vehicle shut off. The contact stated that the vehicle failed to shift into gear. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 118,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640651February 4, 2025
UNKNOWN OR OTHER
I have had 2 BMW with the same recall. And I keep calling the local dealer. It has been 6 months and it should be an easy fix. I feel because of the age of my cars they are dragging their feet. I need to get this recall fixed because I use these cars for business
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631598December 19, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630899December 16, 2024
ENGINE
This is a complaint surrounding the recall on the vehicle. I have called the dealerships closest to me 4 times over the last month and a half to remedy with no such luck. My car 12/15, was smoking from the water pump location in the engine. It has done this when driving for more than 20 minutes or driving for the first time if taking the weekend off from doing so. There is a burning smell that comes in from the vents. I have had the oil changed and inspected, there was no leak found either time. there is "no remedy available" according to the dealership but this has been ongoing for 4 months. There is a fire hazard, I have relayed that I have seen smoke but have to drive the car as it is a daily driver for my family. no solution, even temporary has been discussed from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629855December 10, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629943December 10, 2024
ENGINE, UNKNOWN OR OTHER
Water pump recall has not been provided since the month of August . Engine light warning light just appeared on my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629173December 6, 2024
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2015 BMW X1. The contact stated after reversing out of the driveway and shifting into drive(D), the vehicle failed to respond. There was no warning light illuminated. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed. The contact stated that the failure had been recurring. Additionally, the contact stated while accelerating from a complete stop, the vehicle stalled. The contact was able to pull to the side of the road, where the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) had failed and needed to be replaced. Additionally, the dealer determined that the engine computer needed to be reset to clear diagnostic trouble codes, and that the vehicle needed to be test-driven afterwards. The vehicle was repaired; however, the dealer also recommended that the battery be replaced. The battery was not replaced. The contact stated while attempting to start the vehicle, the vehicle failed to start. The dealer was notified of the issue and informed the contact that the battery needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626415November 20, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622217October 28, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact stated that the coolant temperature warning light was illuminated. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and there was smoke coming out from underneath the hood. An unknown warning light was illuminated. The vehicle was taken to the dealer, where the contact was informed that there was a coolant leak. The dealer diagnosed that the oil filter gasket housing had failed and needed to be replaced. The vehicle was then taken to an independent mechanic, where the oil filter gasket housing was replaced, however the failure progressively worsened. The contact stated that there was oil leaking in the engine compartment, and there was a strong oil odor coming through the A/C vents. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure was approximately 109,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622239October 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 BMW X1. The contact had received notification of Manufacturer recall number: 20E-A01 for the engine CO emissions (Engine and Engine Cooling). The contact stated that the vehicle was taken to a dealer and the dealer refused to complete the manufacturer’s recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621460October 23, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that on several occasions while the vehicle was parked, the contact observed condensation under the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a dealer but was not diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612087September 2, 2024
ENGINE
While driving, an engine malfunction message appeared on the X1's panel display. The warning message was to proceed, under "reduced power", to a dealer as soon as possible to initiate repairs before engine damage could occur. Under these emergency conditions all panel functions, such as GPS, were blocked. I believe this failure, occurring under normal operating conditions, puts passengers at risk. At the dealer engine error codes identified the N55 engine's internal failure to be of the Valvetronic system. The 2015 X1 was out of warranty even though its mileage was 46,600 which, if still under the 4 year, 50,000 mile warranty, would have qualified for a warranty repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610152August 22, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System ) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610278August 22, 2024
ENGINE
Multiple issues with coolant/pump. Recall states there is potential for fire but aren’t able to fix the problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607785August 11, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
experience issues starting up due to a failure of the starter motor. Repeated attempts at stating the vehicle can cause the motor to overheat due to an electrical overload, potentially catching combustible materials in the engine compartment and increasing the risk of fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582902April 14, 2024
STRUCTURE:BODY
Rear passenger door bouncing back when closing and now passenger rear door doing exactly same thing. If it happens you have to drive while holding door closed trying not to fly out into traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552489October 29, 2023
STEERING
While driving , power steering became stiff and unable to move steering wheel and went into a lock position . I have to turn off engine completely to be safe .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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