BMW R 1200 GS Complaints (2009)

37 consumer complaints on file.

#11628004November 29, 2024
FUEL/PROPULSION SYSTEM
While attempting to pass a car on the highway, the engine suddenly lost power, forcing me into a perilous maneuver to reach the breakdown lane at highway speed. Following vehicle recovery and upon further inspection, I discovered that both plastic throttle body cam pulleys had broken in half, completely disabling throttle control. There were no warning lights or symptoms indicating this failure was imminent. In my research to fix the issue, I found that this problem is more common than I realized and poses a serious safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612152September 2, 2024
VEHICLE SPEED CONTROL
Throttle cable pulleys made of plastic have cracks. Catastrophic failure will eventually occur with zero warning, causing total loss of power. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546013September 22, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2009 BMW R 1200 GS. The contact received notification of NHTSA Campaign Number: 20V471000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after a short ride, the contact had made a stop and ran into a machine shop. The contact had parked (P) the vehicle and left it on. When the contact returned after a few minutes he saw that the vehicle had caught fire, the engine was still running. The location of the fire was from the gasoline tank and fuel pump assembly. The contact extinguished the fire using a large extinguisher available in the shop. The fire department was not called. The contact towed the vehicle to his motorcycle shop. The vehicle had not been repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 36,000. Parts distribution disconnect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11534609July 26, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The Fuel line connector at fuel pump started leaking and spraying fuel onto the hot engine and exhaust pipes causing the Motorcycle to catch on fire! the 2nd fuel pump the recall was not done yet. The best I can tell the owner did not get the 2nd recall or didn't forward it to the next owner. The person who was riding the motorcycle at the time escaped from being burned! He put it out the fire with a fire extinguisher, bike looks totaled, confirmed by the Dealer. I brought the motorcycle to the BMW dealership in Kansas City it has been inspected. but not by the manufacture yet. no police report was made. No warning lamps or messages or symptoms just burst into flames!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11533136July 18, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
Hello I would like to open a case on a fire recall :VIN wb10313089zu47089 2009 BMW 1200gs Motorcycle , The motorcycle did start on fire casing much burn damage at the fuel line , needed the update fuel line and pump update. Rider was able to escape the flames and get a fire extinguisher and put out the fire ! I called BMW of north America , at first they said take it to the Dealer for a inspection it should be fixed at no charge. Made appointment for the 7-20-23 at BMW of Kansas City , Then they called me back said it was not covered because the last owner failed to take it in for the 2nd fire recall new updated fix so they are not responsible , I will keep you updated after the 20th of July , Thanks Randall McGowen , 40211 E Boswell Rd , Lone Jack, MO ( 816-699-1089) p.s. I am a retired GM master tech , seen many fire safety recalls , it defiantly sprayed fuel from the defective part to start the fire , luckily no one was burned!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11173602February 1, 2019
FUEL/PROPULSION SYSTEM
I WAS DRIVING MY MOTORCYCLE WHEN I NOTICED A GAS LEAK COMING FROM THE FITTING WHERE THE FUEL LINE GOES INTO THE FUEL PUMP ON THE LEFT SIDE OF THE GAS TANK. THIS CAUSED GAS TO DRIP DIRECTLY ONTO THE LEFT SIDE EXHAUST MANIFOLD, WHICH COULD CAUSE A FIRE. IN THE PAST I HAD AN ISSUE WITH THE PLASTIC QUICK RELEASE FUEL LINE CRACKING WHERE IT SCREWED INTO THE FUEL PUMP (SAME LOCATION) AND DRIPPING GAS DIRECTLY ONTO THE LEFT EXHAUST MANIFOLD WHEN RIDING IT. I REPLACED THE PLASTIC QUICK RELEASE FUEL FITTING WITH A METAL ONE FROM THE SAME MANUFACTURER TO CORRECT THE ISSUE. CHECKING WITH OTHERS ONLINE, I HAVE DISCOVERED THAT BOTH OF THESE ISSUES ARE KNOWN, COMMON PROBLEMS ON THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114771July 31, 2018
ELECTRICAL SYSTEM
MULTIPLE FUEL STRP FAILURES, RESULTING IN LOSS OF FUEL RELATED WARNINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083669April 6, 2018
FUEL/PROPULSION SYSTEM
THE FUEL PUMP FLANGE CONNECTION IS CRACKED AND LEAKING FUEL. THERE ARE MULTIPLE PICTURES VIDEOS AND THREADS REGARDING RECALLS FOR THE EXACT SAME FUEL LEAK THAT I AM EXPERIENCING ON THE INTERNET. HOWEVER WHEN I CALLED BMW OF NORTH AMERICA THEY TELL ME THAT MY MOTORCYCLE IS NOT INCLUDED IN THE RECALL. CLEARLY THIS TYPE OF FUEL LEAK REPRESENTS A FIRE HAZARD AND DIRECT LIFE SAFETY ISSUE. MY QUESTION IS HOW CAN MY PARTICULAR MOTORCYCLE BE EXCLUDED FROM THIS WELL PUBLICIZED BMW RECALL SITUATION ?? FORTUNATELY I DISCOVERED THE FUEL LEAK IN MY GARAGE AND NOT WHILE GOING 70 MPH DOWN THE INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003565July 7, 2017
FUEL/PROPULSION SYSTEM
I WAS ACCELERATING ON THE ON-RAMP TO MERGE IN TO THE SLOW LANE WITH HEAVY TRAFFIC ON THE 80 NORTH BOUND HEADING HOME. I HAD JUST SHIFTED THE MOTORCYCLE IN TO 3RD GEAR WHEN IT LOST ALL POWER AND STARTED SLOWING DOWN. THE NEXT EXIT WAS NOT AVAILABLE TO REACH SAFELY AND MY ONLY OPTION WAS TO COAST INTO THE SIDE EMERGENCY LANE. AS I WAS INVESTIGATING THE ISSUE A SMALL PLASTIC PULLEY FORM THE LEFT SIDE THROTTLE-BODY FELL TO THE GROUND. I'M CURRENTLY CONTACTING BMW MOTORCYCLES AS THIS WAS A SERIOUS SAFETY ISSUE THAT PUT ME IN HARMS WAY. THIS PLASTIC PIECE IS UNDER CONSTANT TENSION AND IN MY OPINION SHOULD NEVER HAVE BEEN MAKE OF PLASTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865667May 18, 2016
FUEL/PROPULSION SYSTEM
FUEL LEVEL SENSOR FAILURE TWICE. UNABLE TO DETERMINE LEVEL OF FUEL IN TAKE WHILE DRIVING AND STOPPED. INCREASED RISK OF RUNNING OUT OF GAS IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608789July 7, 2014
FUEL/PROPULSION SYSTEM
ON FOUR DIFFERENT OCCASIONS, THE FUEL GAGE HAS FAILED. TWICE IT SHOWED FUEL WHILE RUNNING EMPTY, ONCE IN TRAFFIC. ON TWO OTHER OCCASIONS THE FUEL SCREEN HAS GONE BLANK. THREE TIMES THEY HAVE REPAIRED IT UNDER WARRANTY. IT HAS NOW HAPPENED AGAIN. I HAVE SINCE HEARD THEY RECALLED THERE CARS WITH THE SAME PROBLEM. THIS COULD BE A VERY DANGEROUS PROBLEM IN HEAVY TRAFFIC. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608335July 5, 2014
FUEL/PROPULSION SYSTEM
FUEL GAUGE SUDDENLY FAILED AND GAVE INACCURATE READING. I HAVE HAD THE FUEL GAUGE REPLACED 4 TIMES, MOST RECENTLY LESS THAN ONE MONTH AGO, ALWAYS BY A BMW DEALER. THAT MOST RECENT GAUGE, INSTALLED 6/7/2014 BY THE DEALER, FAILED COMPLETELY, WITHOUT WARNING, ON 7/3/14 AFTER LESS THAN 250 MILES. THE FUEL GAUGE FAILURE CAN LEAD TO SUDDEN UNEXPECTED LOSS OF POWER, IF THE GAUGE INDICATES FUEL REMAINING, WHILE IN FACT THE TANK IS EMPTY. I AM ASTONISHED THE GOVERNMENT HAS NOT ORDERED BMW TO FIND A RELIABLE FIX THIS. ANECDOTAL INDICATIONS ARE THOUSANDS OF GAUGES HAVE FAILED, OVER APPROXIMATELY A FIVE MODEL YEAR PERIOD THE DEFECTIVE DESIGN WAS USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594953May 29, 2014
SUSPENSION
THERE HAD BEEN MANY MOTORCYCLE COMPLAINT ON SUSPENSION LEAKING PROBLEMS, WITH VERY LOW MILES ON. AND BMW IS NOT RESPONDING FOR THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561438January 25, 2014
FUEL/PROPULSION SYSTEM
THE GAS TANK HAS QUICK DISCONNECT FITTINGS THAT SCREW INTO A PLASTIC FLANGE ON EACH SIDE OF THE TANK. THE FITTING THREADS ARE SIMILAR TO NPT PIPE THREADS WHICH OVER STRESS THE PLASTIC AND RESULT IN CRACKING, FUEL THEN LEAKS FROM THE TANK UNDER THE FAIRING ASSEMBLY ON TO ELECTRICAL WIRING, ENGINE PARTS AND HOT EXHAUST COMPONENTS. THIS COULD RESULT IN FIRE OR UNEXPECTED STOPPAGE CAUSING AN ACCIDENT OR FATALITY FROM A WRECK IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550394October 31, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 BMW 1200 GS MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR FINAL DRIVE BEARING BECAME SEPARATED. THE CONTACT WAS ABLE TO STOP THE MOTORCYCLE WITH THE FRONT BRAKE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE REAR FINAL BEARING WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 42,182. UPDATED 01/07/014*LJ UPDATED 1/17/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550300October 30, 2013
FUEL/PROPULSION SYSTEM
TRAVELING APPROX 60 MPH DURING RUSH HOUR IN MIDDLE LANE OF THREE LANE DIVIDED HIGHWAY. FUEL GAUGE SHOWED TWO BARS AND DISPLAY INDICATED APPROX 60 MILES OF RANGE LEFT. ENGINE SUDDENLY LOST POWER. I WAS ABLE TO GET TO RIGHT SHOULDER WHEN ENGINE DIED AND WOULD NOT RESTART. WAS ABLE TO PUSH APPROX 1/4 MILE TO EXIT RAMP AND THEN TO FUEL STATION. FUEL TANK WAS EMPTY. FUEL GAUGE NEVER SHOWED EMPTY NOR DID LOW FUEL LIGHT COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537358August 26, 2013
POWER TRAIN
30,000 MILES, ONE WEEK AFTER DEALERSHIP COMPLETED THE REQUIRED 30K SERVICE, DRIVING 35-40 MPH ON ASPHALT ROAD, FELT EXTREME WOBBLE ON BACK WHEEL, BLACK OIL ALL OVER BACK RIM AND WHEEL. DEALERSHIP REPORTS THE COMPLETE FINAL DRIVE SYSTEM FAILED AT A COST OF $2500.00 TO ME AS IT JUST WENT OUT OF WARRANTY. THIS IS THE SECOND MAJOR ISSUE, ESA ALSO WENT OUT AT 9000K. THANKFULLY I WAS NOT INJURED DUE TO THE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535362August 14, 2013
POWER TRAIN
REFER TO ODI NO. 10439549/CAMPAIGN DP12001. DRIVING AT FREEWAY SPEEDS AND MOTORCYCLE REAR TIRE BEGAN TO DRIFT UNEXPECTEDLY AND MOVE SIDEWAYS. PULLED OVER EXIT AND FOUND FINAL DRIVE (DIFFERENTIAL), BRAKE AND REAR TIRE COVERED IN OIL. DISASSEMBLY REVEALED FAILED BALL BEARING (CAGE HAD DISINTEGRATED) IN FINAL DRIVE ASSEMBLY. MOTORCYCLE HAS BEEN MAINTAINED PER MANUFACTURERS SPECIFICATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534664August 10, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
BIKE FUEL METER DOES NOT FUNCTION. REPLACED UNDER WARRANTY 8/12/11 AND 8/10/13. FUEL METER RELIES ON SENSOR STRIP INSIDE FUEL TANK. SENSOR STRIP FAILS WITHOUT WARNING. OBVIOUS SAFETY ISSUE IF FAILURE CAUSES BIKE TO UNKNOWINGLY AND SUDDENLY RUN OUT OF FUEL WHILE MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533695August 5, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE FUEL GAUGE STOPPED WORKING AND THERE WAS A YELLOW WARNING LIGHT APPEARED ON THE DISPLAY. PRIOR TO THE OUTRIGHT FAILURE, THE GAUGE HAD OCCASIONALLY SHOWN A FALSE VALUE, SHOWING TOO MUCH FUEL FOR THE MILES COVERED, AND THEN SUDDENLY IT WOULD DROP TO THE CORRECT VALUE, INDICATING ALMOST ZERO FUEL LEFT. THE GAUGE NOW SHOWS NO FUEL LEVEL AT ALL CONSTANTLY. THE MOTORCYCLE WAS JUST OUT OF WARRANTY WHEN THIS OCCURRED. WHEN YOU PURCHASE A NEARLY $20K MOTORCYCLE, YOU EXPECT SIMPLE THINGS LIKE A FUEL GAUGE SENSOR TO WORK RELIABLY. BMW HAS FAILED TREMENDOUSLY IN THIS RESPECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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